I recently had a first-rate experience buying a used VW here. Owner and staff were very friendly…read moreand easy to deal with. No hard sell on the car or warranty. Price was very fair for the car I purchased. After the deal was done and just before I was ready to drive away owner personally took the car to top off the fuel, and in so doing, noticed that window switches were not functioning ,. Based on that, he is ordering new switches and wil install on arrival. Since it is December, I might not have noticed until spring.

Recently I was on AutoTrader.com looking for a specific model used car with low mileage. I found…read morethe perfect vehicle listed for sale with Cupples Car Company. I have never purchased a used vehicle online much less from a dealer 1,500 miles away from me. This meant I would not be able to see the car in person nor test drive it. For me I would be placing complete trust in the dealer. As we all know, used car dealers usually have a poor reputation but Cupples Car Company is definitely the exception to that rule. Ross Cupples, the owner, is wonderful to deal with. Ross is honest, professional and knowledgeable. You can immediately tell that Ross is a man with integrity who cares about his customers and wants them to be happy. Ross is hands down the best car dealer I have ever dealt with (new or used). Ross is not a high pressure salesman and made the entire buying process enjoyable. Since I was not close by I communicated with Ross mostly through email and, even though I'm sure he was busy with other customers, he would took the time to email me back very promptly and address any questions or concerns I had. Ross was very helpful every step of the way which meant so much to me given my distance from the dealership. I placed my trust in Ross and was not disappointed. I would highly recommend Ross Cupples and his dealership if you're in the market for a used car. I wouldn't hesitate to buy a vehicle again from Ross. Thank you Ross for everything!

Nicole was very prepared for our appointment, keys ready in hand for the cars I wanted to look at…read more She had so much patience as I looked at many different models! I did not feel pressured to make a purchase, and really enjoyed the experience of buying a car with Nicole!

TLDR; Preacher Pete is awesome. Visit to see what they have…read more Just bought a Wrangler from Preacher Pete. From initial contact with Jeremy to getting connected with Pete to delivery, everything was smooth. Pete was especially awesome and didn't rush me as I crawled under the car and poked around everywhere to check out the car. Even during the test drive, he didn't try to upsell the car. Not to mention, despite not being a Jeep dealership, Pete graciously let me have my first rubber duck, complete with a beanie and sunglasses, and Pete was knowledgeable about the car and even showed us how to use the transfer case shifter. Very easygoing and no high pressure. Even though we came towards the very end of the day on a Friday, not a single person from this dealership that we interacted with had that "oh god we're almost closing and it's Friday and you're here so late" look (or at least if they did, we did not notice it at all!) that we've gotten before. The dealership was clean as well and extra clean bathrooms are always a nice plus. But I'm sure what you care about is price, and that's what brought us to this dealership in the first place too. The market analysis they showed us demonstrated that they really were at the cheapest end in terms of pricing.

I bought a van locally that had just been fully inspected and brakes serviced by Wells River Chevy…read more Their brake work was done INCORRECTLY and it caused a ton of damage (3k worth). I got stranded and had to have it repaired by a Ford dealership so I could safely get home before the ice storm that was coming. The Ford dealership put in writing that the damage was consistent with Wells River Chevy Dealership's mistake, and I have all repair invoices, photos, and documentation. This dealership is refusing to take responsibility or reimburse me for their negligence. I am lucky I was not seriously injured due to their mistake. They have left me with no other option than to pursue legal recourse. DO NOT TAKE YOUR VEHICLE HERE.

On April 28 2019 the engine on my leased 2017 Chevy Silverado blew. The truck had 34180 miles on…read moreit. Wells River Chevy has refused to fix it. They have given me multiple reasons to why they won't. All of them involved me purposely sabotaging my truck. That was over four months ago. My truck is still locked in one of their bays. I don't have $9100 dollars to fix it because I'm still making my monthly payments on the truck. I am currently working with a lawyer but I don't see an end in site. I am now being threatened with legal recourse because if my post regarding this issue. In my opinion it's just another example of big business steam rolling over the little guy because let's face it. They have all the money There is a lot more of this story I haven't posted. I feel as though the sales people are actually very honest and helpful. However it's my opinion that if you need any service or repairs your better off driving an extra hour or two. I have one star only because I apparently have to give one. I'd just assume give them a negative star rating

My husband and I have been looking for a reliable low maintenance used car, and went to Young's…read moreupon the recommendation of our mechanic Scott with Sanborne's. Alan the owner and his wife helped us, and we ended up purchasing a relatively low-mileage one owner Camry - exactly the kind of car we had in mind. My husband and I were eyeing more expensive small SUV's, but for our needs ( we are only in the lakes region during the summer so we don't have to deal with NH winters), the Camry was a better fit AND a lot less expensive. Alan said that he'd be happy to sell us the more expensive 4WD SUV's but steered us to the Camry. BTW Alan told us he's been selling cars for 50's. He's awesome. In all the years of buying used cars, I think this car purchase was the quickest most hassle-free car-buying experience we've ever had. I think we were in and out of Young's in less than an hour, including taking two cars for test drives (going back later today for the completed paperwork). Painless. Recommend Young's and Alan!

Youngs is the dream used car dealership. I have purchased multiple cars from them and have…read moreexperienced exceptional service. They are honest, informed and stand behind their cars after the sale is complete. They are great to work with and will help steer you in the right direction when needed. The cars they sell are pre inspected. As you drive up the first thing you will notice is the quality of the selection. They in fact, take great pride in the automobiles they sell. It's my opinion they get a kick out of obtaining and selling unique or cool motor vehicles. Even when I'm not in the market I check out the lot when I drive by. This has lead to at least one purchase that was not planned in advance!

Some of the good for starters: Service Advisors are friendly…read moreand helpful. The facility is nice - good waiting area and you can have a cup of coffee or grab a bottle of water. When pushed, they'll stick to the original quote and honor the price that they've quoted. That's where the good in the service area ends, though. They will try to upsell you on unnecessary services or make things sound worse than they are. For example, on my 2008 Honda Ridgeline where new brakes were put on less than 5000 miles ago, they wanted me to put on new rotors (again). Similarly, the radiator was flushed at that time I did the brakes but, UV Honda recommended having the service performed again as the service wasn't completed at their dealership. There were other items on the list of To Dos that came from the technician that, later, the service advisor said were not truly necessary. If I was less educated about vehicles, I might have gone for what they offered - which came to more than $1500 worth of work. I happen to be the son of a mechanic. I tried contacting the Service Manager who was unrelenting about the additional services. So, I took my truck to an independent mechanic - this same afternoon where I had the car at UV Honda. While technically they may have been on point with a few items, the mechanic said that it comes down to the reasonableness and urgency of what needs to be done. UV Honda made it sound like it was all urgent. There was pressure to spend money that was likely unnecessary at the time. Even their advisor, though, as I checked out said that it wasn't all necessary. I was also approached by their used vehicle manager - who offered me an insulting value for the vehicle. Really, nearly $10k less than what folks online are asking. Again, this seems and felt predatory. To boot they have a 3% credit card charge. I used my debit card, which avoids the 3%. It's annoying, though, that they charge that. They need to get their processing in order at their bank imho. So, yes, it's a dealer. Yes they service Honda's. They use Honda parts. My opinion, though, is to AVOID Upper Valley Honda, though. There are many qualified local mechanics in the region.

Should be Zero stars Completely unhapp with my service…read more Called PHIL DAILY because he wanted to know if I was completely happy with there services 6 hours still no callback so I replied bu text and still NO Responce Would not recommend them, they also owne the Rutland Honda as well Stay away from these people Im going to follow up with corporate

I had a wonderful experience purchasing a vehicle from Robert and Scott. They were both very…read moreprofessional and funny too! Shortly after buying my car, I had a check engine light come on. I called Robert and he scheduled an appointment for me. They took care of the sensor that went bad and the light has not came back on. Never had a problem with the car after that. It did come with one year warranty but I did not have to use it. They also reported all my payments so my credit score went up. When I am in the market for another car, I will be sure to return to them! Highly recommend them for your used car needs.

From the owner: Every vehicle comes state inspected with a 20 day temporary plate…read moreNo credit check, In house financing We are very excited about our 12 month/24,000 mile warranty that is included with every vehicle that we finance. We look forward to you purchasing and financing your next pre-owned vehicle from us.

Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

My partner and I had a flat tire when we pulled into Portland for vacation. We had a hard time…read moregetting an appointment within 4 hours at other places, so we walked to a coffee shop to camp out and saw this place across the street. They were able to fit us in within the hour and gave us recommendations on what to do until then. Turns out there was nothing visibly wrong with the tire, no holes or anything, so they couldn't do anything on the spot. They didn't charge for the inspection and filling up the tire. We very much appreciated their help and are glad to know we can wait until we get back to deal with the tire instead of worry all weekend. We definitely recommend and would come back if we have a problem (hopefully we don't). Very friendly, great service.