In August 2025 a hailstorm caused significant damage to the exterior of my house. I ended up having…read moreto replace the roof, the siding, the gutters and downspout, the garage doors and a number of additional items. Thank God, that with the exception of my deductible, it was all covered and paid for by my insurance company, USAA. After meeting with several contractors and doing my due diligence I decided the best company to do the work on my house was Suburban Customer Builders. And in retrospect I am so glad I chose them as they were great to work with and did a truly exceptional job on my house. My friends and neighbors say that it looks like a brand new house rather than one that is almost 40 years old. While there were a number of factors that set Suburban Custom Builders apart from the other contractors I considered, I think the deciding factor for me was the quality of the materials they would be using were far superior to what the other contractors were offering at the price approved by my insurance company. For example, Suburban Customer Builders replaced my roof with level 4 rated high impact shingles that offer much greater protection from hail and wind damage than standard shingles which is what the other contractors said they would be using. As an added bonus most insurance companies offer a premium discount for installing this type of roof because of the added protection it offers against hail and wind damage. Personally, after the installation of my new roof, USAA significantly reduced the premiums on my homeowner's policy. In conducting their inspection of my house, which took place after an inspection had already been performed by an adjuster from my insurance company, Suburban Custom Home Builders found items that they felt that USAA should be covering but weren't, most notably the need to install new skylights, so they send in documentation to support their contention that these additional items should be covered and paid for and after reviewing the documentation USAA agreed and allocated funds to cover the installation of new skylights and the other items Suburban Custom Builders had requested coverage for. The project manager for the work done on my house was Tammy Harrison and she was great. She was very personable and easy to work and was also very knowledgeable and extremely diligent in ensuring t the work done on my house was done in a timely and efficient manner. She oversaw the entire process from start (helping me pick out colors for the roof and siding) to the finish (when Suburban Custom Builders sent in the final paperwork to my insurer, USAA, showing that all work they authorized had been completed). The various crews that worked on my house arrived on time, did their work in a professional manner and cleaned up after themselves when they were finished. Tammy reviewed their work to make sure that it met the high standards both she and Suburban Custom Builders set and in several instances had them comeback to make a few minor changes she thought needed to be made that I never would have ever noticed. I guess in summary I would say that I am very happy that I chose Suburban Custom Builders to do the work on my house, was very satisfied with the work done and would highly recommend them to anyone who needs work done on the exterior of their house. I would strongly recommend that if you had any storm damage or think that you might have any storm damage that you contact Tammy Harrison of Suburban Custom Builders at 1-847-529-8049 and she will arrange for them to come out and do a free inspection of your home. If damage is found they will work with you and your insurance company , like they did with me, to get the work needed covered and then will do the work in a timely and efficient manner using high quality marterials.

We needed to replace our roof last year, Harmony Harrison was instrumental in assisting us with the…read moreinsurance claim and picking out the color and coordinating the project. The high quality of the shingles and the finished project looked great. We were so pleased with their work, that this year when we had hail damage on our siding we called them. Again Harmony was instrumental in coordinating the process. All went so extremely well that we decided in replacing the gutters as well. My brother was so impressed with the quality of the work that he also used Suburban Custom Builders to replace his roof and install gutters. Overall we have had a great experience with the work they did and Harmony was awesome in assisting us through the process. I highly recommend them if you need work done. Mary Ann G

Our insurance company recommended Svaras roofing. We needed a repair and they were great to work…read morewith. Very responsive, fair pricing, and a quality job. We were happy to get the repair of the bay window roof done so quickly before there was any water damage. We would definitely use them again.

These guys were great. They were totally professional. Perfect clean up. Price competitive. I could…read morenot be happier

Had problems getting a quote that was reasonable. It was outpriced a lot of compared to other…read morepeople and I've used them in the past. Never had problems like this but then they had someone new doing this and I don't know why they were having problems of getting help.

I recommend Apex! They have been so responsive for any questions I have had since I had my roof…read moreinstalled. They have gone above and beyond to address my concerns in a quickly and efficiently. From the front office to the roofing crew, everyone has been a pleasure to work with!

Arthur came out to the house and looked at a damp spot that the home inspector had found. He said…read moreit was from the dryer exhaust pipe and that we just needed a board replaced. He didn't charge me for coming out and his inspection as he said he didn't do any work. I was very impressed with his generosity and work ethic. I would recommend this roofing company to everyone in the NW suburbs!

As soon as I requested a quote I received a call to set up an appointment. I did not have to wait…read morelong for the appointment. Arthur was professional and courteous. He explained what my problem was and how he could fix it. He gave me a great price and completed the repairs the same day. I was extremely happy with the outcome. I would definitely call again if I needed anything else.

"I cold-called Udo for a flat roof leak after a major storm, and I am so glad I did. Given the high…read moredemand in the Chicago area, Udo was the only roofer who even entertained my call.His team arrived within a few days, exactly as promised, and quickly fixed the issue for a very honest and minimal fee. I don't know much about roofing, but I know I've found my go-to roofer. Professional, reliable, and fair--I highly recommend them!"

Seidel Exterior Group has been wonderful to work with. Their prices are the best that I found from…read morea few other quotes. Udo was quite knowledgeable and thoroughly explained all of our siding options. His crews were timely and detail oriented. Our house looks completely refreshed. I will happily use them again for our future window replacements.

I was appalled by finding out there was a leak due to an improper installed vent that was already…read morehere when we moved in. Carlos from Canga roofing came out and identified the problem in a matter of minutes, and also discovered a 2nd vent was improperly installed. He showed me pictures and explained the metal ring around the shingles was supposed to be underneath the shingles, but they left it on top. I was horrified. The very next day someone else came by and fixed the problem on the roof but also treated the damp wood inside the attic where the moisture stains are. I have to say my anxiety got the better of me but will certainly call Canga again with future roof issues as well as recommend to my coworkers, family and friends. I can't say it enough, don't wait any longer if you have a roofing issue, even if you are not sure. One more note, I was afraid I was going to be talked into getting a whole new roof, but Carlos explained that I have at least 5 years of roof life left! Who does that??? No one I know, no matter what profession. Put your mind at peace, give Canga a call today!

While the roof repair itself was done properly, my experience with Canga Roofing's pricing was…read moredisappointing. They overcharged me on my deductible, and when I raised my concerns, they weren't handled seriously. Good work means nothing without honesty and transparency, and sadly, that wasn't my experience here. I'd recommend looking for another roofing company if you value fair and straightforward pricing.

Thank you Storm Life Restoration Llc. For my roof replacement…read more This was our first time having a roof repair/replacement. From the moment Liz Kinder arrived on my door step she assured us she and the Storm Life Restoration company will be there every step of the way. They did not disappoint. What we appreciate most was Liz ability to work directly with our insurance company giving us peace of mind. Once we were informed when the material was being delivered, the crew to install the roof came out the next day. The roof was completed in one day. The debris was dispose of properly and they thoroughly clean the area. Our experience with Liz and the Storm Life Restoration company has been a positive one.

So this review comes after a couple of years they completed work at my home…read more So let's first start with the good things. 1. their sales reps are good. They explain things to you properly and go through pricing with you fairly 2. We received Bill of material from our insurance company and all the materials arrived as listed 3. The workers who were actually doing the work were courteous and they professionally did their job Now the worst experience with this company 1. Their project managers are very rude. We were not sure whether it was because we were doing it for the first time or whether it was a racial thing 2. Anytime we called them asking for explanation of anything the person freaking with us on the phone was always rude. My wife cried a couple of times and I got involved when I saw it happening the second time. I had to literally use the threat to go to BBB for them to back off and finish the work 3. They asked for more money then the initial contract and when the above situation happened they forego the money. I believe they did that as the project manager we were freaking with was very rude and I threatened to go to BBB 4. They let go of the money without us demanding it so it means that they knew they did something wrong 5. The worst part is that as a customer you don't expect your service provider to be rude or threaten you 6. They didn't know that the city of Rolling Meadows needed a permit for any roof work. Upon our insistence they did get the permit however they should have known that as a professional company 7. When another roof company came to do an inspection for a recent hail storm we had, they said that the quality of roofing material chosen was also not top grade and ever since they did the roofing work or bedroom has started remaining colder then earlier Overall I would definitely not recommend anyone going to this company unless you really know the owners or know the project managers very well. Expect to be treated rudely and be ready to fight back

I had roof - gutters - repairs on siding completed . Came on time and worked with my insurance…read morecompany. Top rated workers and very respectful. Highly recommend them!Bob Davies coordinated everything and was very thorough.

From start to finish chad and his crew were extremely helpful. Crews checked in and cleaned up…read morewell. Communication was outstanding. Job was completed quickly and Chad worked magic to meet and complete everything on our timeliness. New roof and gutters. Fiji worked with our home insurance company to show need. Completion was done within our budget and no unexpected costs occurred. ​