The ladies in this store are lovely, kind and professional. So refreshing and inviting! I called for a last minute ear piercing apt and they accommodated us quickly and were so great! My nephew was scared but they were calm and quick and he was at ease .. I wish more places were like this store! read more

Took my daughter here to have her ears pierced and had a wonderful experience! She said it just felt like a pinch. They took time to mark the areas and make sure she was happy with the placement before the piercings. Very clean, friendly and easy. Also the price was reasonable. read more

They were very professional and kind. We went in to price my babies ears. They were quick and gentle.

Merle Norman Cosmetics Studio in the Tustin Marketplace. My mom needed some blush and lipstick, and I did not want to take her to a busy place like Ulta Beauty or Macy's. She has dementia and gets confused easily, and the chaos of those places tends to make her upset. I decided to take my mom to a new place called Merle Norman Cosmetics in the Tustin Marketplace. I called in advance to see if we could get a person to help my mom. When we got there it was a quiet, relaxing and calming place. They sat my mom in a chair, and they tried all sorts of blushes on her. She picked out her favorite. She was so happy. Then they had her tried several lipsticks, and we got two of them that looked great on my mom. Then they asked if my mom wanted her face completely done just for fun. My mom was overjoyed. Then they sat me in another makeup artist chair next to my mom and gave me a complete makeover. We had such a wonderful time. The people there are fantastic and so nice. They work with you on getting the right color for your palate. I just can't say enough about our experience. Thank you, Merle Norman, for such a wonderful experience. You have a customer for life. read more

We were looking for a place to get my girls ears pierced. We walked into this location with no appointment. We were greeted immediately by the makeup artist and was pointed towards Stephanie, the resident ear piercer. Stephanie was friendly, professional, and took time to measure my girls earlobes for perfect placement. She discussed the whole process from start to finish. The piercing was fast and easy. She showed us after care instructions. The whole thing took about 30 mins. When we checked out she gave us some free samples of face stuff and lip gloss. It was an awesome experience! Will return for our next piercing! Make an appointment with Stephanie - she is amazing! read more

Stephanie is the best at eyebrow waxing and shaping! She always takes her time and makes sure they come out perfect. She also gives great facials that leave my skin feeling refreshed and glowing. I highly recommend her services! read more

I will ease you into this post but I would not recommend this business for ear piercing. We made an appointment for my young daughter to have her ears pierced. Since she is old enough to know pain, we requested two technicians so that the piercings could be done at once. The day of the appointment there was only one employee available and she gave me the run around of something came up and the other technician needed to step out. No one had called me to inform me that 2 people I've requested would not be available and there was no apology. Just simply, "you can come back in 45min if you want". I did not appreciate that Merle Norman did not respect my time. The piercings were done without a fuss but the technician was very short. She wasn't enthusiastic about answering any of our questions despite there not being a single other person in the store. I noticed that one of the ear backings was very snug and at an angle but I didn't make a big deal since the employee was being dismissive. When I got home I realized the backing to the earring was very firm and could not be moved. Fast forward a few weeks and I noticed my daughter's ears were swollen and infected. I examined the back of her ear to find that because the earrings were so snug the back of her ear was infected and growing over the backing. We had to go to urgent care to have a doctor numb and remove the earring and correctly reset it. My daughter is now a bit traumatized from the pain and experience of going to the doctor for a piercing. Lesson learned - always make a your concerns known even if someone else is being dismissive. Have the technician adjust earrings if they appear to be too snug as young children's ears are still growing and changing. I don't feel that the technicians at this locations are very knowledgeable or caring. Despite doing a lot of research on places (other than Claire's) I would recommend you go to a pediatricians office or a piercing specialist. read more

Very helpful and I was able to find what I needed. Need to find a new base color and we tried several and decided on one. Also, needed a new lipstick and found a perfect color. I live out of the area and she will mail me what I need. read more

Merle Norman is seriously the best place in Orange County to get your babies ears pierced. I have taken both of my children there at 4 months old, and they did such a great job both times. If anyone is worried about their sanitization process for anything they are using, everything was fresh out of a new package. The ladies both wore masks and gloves while piercing. #CovidReview One of the best parts about going to MN is that they have two ladies to pierce so that it is over fast for your baby. They put a dot where they are going to pierce and verify it with you. If you aren't happy, you can ask them to move it. But I have always trusted them. Piercing comes with the purchase of an earring FYI. And I love that they give a certificate after for your brave kid. Such a cute touch. Overall, such a great find. I highly recommend! read more

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I love this store. The make up artists are pros, and the quality of their make up is great. It really is a classic line that has stood the test of time. You can't go wrong with their make up! I also like the make up remover wipes. read more

Went in to get my ears pierced and had a great experience! I was able to make an appointment quickly and got them done the next day. The piercing was fast and easy and I definitely recommend coming here! read more

I had been very hesitant to get my baby girl's ears pierced, but I finally decided to do my research on a place that would pierce an 11m old's ears. After calling a few places near Irvine I finally found Merle Norman (via Yelp) and am so thankful I did. I of course was super nervous (hate seeing my kids in pain) but the two Merle employees, Stephanie and Melinda were working the evening of my daughter's appointment and were just wonderful. Stephanie was patient, informative and just so smitten with my baby girl. That made me feel a lot more at ease and before I knew it, my daughter's ears were pierced. She cried for a minute or two and then was fine. Why I think her piercing appointment went so well is because both Melinda and Stephanie pierced her ears at the exact same time which I find so ingenious! I'm writing this review the day after my daughter's piercing appointment and happy to report she slept fine through the night and hasn't fussed about her piercings whatsoever. I would highly recommend taking your babies/kiddos to Merle Norman! Thank you to Melinda and Stephanie for your kindness and for making this experience a positively memorable one! read more

Merle Norman - Tustin - A couple of minutes after my baby girl's ears were pierced. She was such a trooper! - Cosmetics & Beauty Supply Near Me - Tustin, California

We got her ears pierced 2 weeks ago! Everything went great! The staff is super nice and welcoming. The placement is in the perfect spot. I was also recommend by my pediatrician. Highly recommend. read more

Merle Norman - Tustin - Ear piercing - Cosmetics & Beauty Supply Near Me - Tustin, California

Very warm, welcoming place with kind staff. I've been going there many times to have my eyebrows done and every time I was there, I came out happy and satisfied. Sanaz has been getting my eyebrows sone and she's very patient, meticulous and kind. She does exactly what a clients ask for and my skin never get irritated. She's been using wax to shape my eyebrows and that also helps me with not needing to go back every week or even every two weeks to clean them. It saves me lots of time in my busy life schedule. Their prices are so reasonable compare to other salons and some of the salons that charge you more don't even give you the same quality job as they do. I also get my facial here very often and of course book it with Sanaz because she has a magic touch and makes me feel I'm in clouds when she gives me facial. So I do recommend their service very much. You wont regret itthanks Sanaz read more

Merle Norman - Tustin - Cosmetics & Beauty Supply Near Me - Tustin, California

Super impressed by Merle Norman and Sanaz who went above and beyond for my daughter and I. Both associates were super sweet and squeezed us in on one of the busiest days of the year! Thank you for taking care of us and you soon for Alyssa's first Winter Formal Dance! read more

Merle Norman - Tustin - Thank you for saving me today! - Cosmetics & Beauty Supply Near Me - Tustin, California

Went there today to get our daughter's ear pierced!!! Stephanie and Melinda did an Amazing job!!! Stephanie was sooo nice and personable!! Both of them did such an amazing job with our daughter!! They just got themselves lifetime customers, we will be taking our future children there as well as referring everyone we know to them!!! Thank you so much again ladies!! read more

We love the fact that we were given the option to have both ears of our nine month old pierced at the exact same time. Steph and Nancy took the time to make sure the markings for the piercings were symmetrical. Our daughter who usually cries when a stranger tries to interact with her, surprisingly didn't cry during that process. She only cried for a little bit after she was pierced. I was also offered a room to breastfeed her to soothe her after the piercings. read more

For many years i have been going to Merle Norman , Tustin. When i go in i kinda feel wiped out and when i come out a minifacial perks me up and i look so much better never disappointed with their service or products -and very relaxing to top it off. Thank you for being there guys read more

Madisyn was THE BEST! She was super sweet, helpful, informative and safe! Amazing customer service is hard to come by, but not here! We got our daughter's ears pierced (2nd hole - first piercing was when she was 4mo at Merle Norman) and it was a special and exciting occasion for her and that, thank goodness, wasn't robbed by a bad experience. It was ENHANCED and we are so grateful!!!! Thank you Madisyn and the team at Merle Norman!! read more

Merle Norman - Tustin - Ear piercing (safe and sanitary) - Cosmetics & Beauty Supply Near Me - Tustin, California

Amazing store and amazing owner. They have the best skin care products in the industry.

We had an amazing experience with this place. My 10 month old daughter and I both got our ears pierced with Melinda. All the staff there were amazing and so caring. They were very professional, quick and easy. I highly recommend this place for anyone looking for piercing! read more

Just had our 8 month baby girl's ears pierced here and we had such a great experience! Stephanie and Melinda did both ears at the same time, which was the best way to do it,l...very fast and efficient. They made us feel very comfortable and we're extremely professional perfectionists! Would highly recommend for anyone getting their baby ears pierced. They looks so adorable!! Thank you for easing this mama's nerves. I'm so happy with them and wish i would have done it sooner. . read more

After a year of using Merle Norman products my skin is finally where I want it to be. Big thank you to Sanaz for educating me about the appropriate products I need to use, for giving me the best facials, as well as keeping my eyebrows in the best shape they have ever been! You have a customer for life! Thank you for being so knowledgeable! read more

Merle Norman - Tustin - Gorgeous makeup by Janene! I absolutely loved the results. @angelanicolephotography - Cosmetics & Beauty Supply Near Me - Tustin, California

I took both my daughters here for their ear piercing. I ended up having to mark their ears to place the earrings correctly. However on my older daughters ear they pierced it too high & it was not even. I would never ever go back. Claire's does a better job! This place is a rip off & completely incompetent in piercing ears. read more

Nancy and Melinda did a great job with my daughter's ear piercing! Absolutely recommended!! They also offer a complimentary facial for mom

Love this store they call me personally to tell me about free gifts and any other promotions they may have. I love their foundation and their primer is awesome. The staff is very helpful too read more

Me and my bestie came in here to get our ears pierced. we were both super nervous but Stephanie was so helpful and such an angel she kept us calm and did our piercings super fast! Love her! 100% will go back again if Stephanie is there to do our piercings again! read more

Fantastic experience at this studio! Madisyn was so helpful and really made my day. I went in to just pick up a few basic items. But once I met Madisyn, it became a full-on great experience!! She was so helpful in suggesting items for my skin care and also makeup ideas. She was also very patient and kind to my 87 year old mom who is a long time Merle Norman customer. We really enjoyed our experience and feel like we made a new friend in Madisyn. Will definitely be back! read more

Sanaz is amazing! The best facial I have ever had! Please, take my word for it! I am going back today for the 2nd facial! My skin looks beautiful! I am young again! read more

I've used Merle Norman products since I was 16 yrs old. I love them. The staff has always been so helpful and educational. The best thing is they have great samples to try products before buying. Their customer service is top notch as they have a system that keeps track of the products you use! They're so friendly and will call or email to check on you to see if you are in need of product and are never pushy! Thanks MN for all the assistance and wonderful service. read more

Can't say enough about Teresa. She is truly outstanding in her customer care. As for Merle Norman's skin care products I can't say enough. My neighbor (with lovely skin) introduced me to them in my teens. I am now a very senior woman who still gets compliments on her skin. I am anxious to use their new Charcoal scrub. read more

This location is hands down the best!!!!!! Maddy is the sweetest and she gave my mom and I the best service we could've ever imagined! If you need anything beauty related this is the place to go! read more

Ok ladies, run don't walk to my all time favorite cosmetic and skin care store ever, Merle Norman! I just hopped in and sweet Melinda was ever the gracious hostess attending to my every need. From water to samples she was so very welcoming. I was extremely wow'd by the new 2023 Fall Moods collection. All beautiful rich shades for this upcoming cozy weather. I bought the lipstick in Rosewood with a perfectly matching lip liner also called Rosewood. Well, I couldn't wait for the fall weather to arrive so I immediately put it on when I got home. I added a dash of their powder blush in a color called Dusty Rose and it all ties in. With a spritz of their Expert Touch Finishing Spray I'm ready to lunch with the ladies today. You just know my new fall look will be the envy of the table. Go in and explore with these expert ladies that work there. I walked in looking like a 4 and walked out as a 10! read more

Today I took my four month old daughter to get her ears pierced at Merle Norman in Tustin. Melinda and Madisyn were AMAZING! The procedure was sanitary and very professional. They made the procedure virtually painless for me and my baby. I wouldn't trust my daughter's ears with anyone else!!! I HIGHLY RECOMMEND them for all your beauty needs. Thank you ladies. read more

Merle Norman - Tustin - Cosmetics & Beauty Supply Near Me - Tustin, California

I had the most amazing TCA peel facial from Lindsey. She has an Angels touch. She asked me many questions about my skin and was knowledgeable about all of the Merle Norman products to recommend for me. Im definitely coming back . my skin is so clear and beautiful. Thanks Lindsey! read more

It was my first time here yesterday from a referral from my manager, and I am blown away! I actually have been faithful to Sephora for many years, but after my wonderful experience I think I am going to start coming here. I had graduation photos yesterday and I wasn't sure how to go about asking for a make over so I called a day ahead to make an appointment, and asked for a recommended person. Janene would be the one to help me during my time there. As soon as I walked in, I was acknowledged and welcomed and even offered some water. Janene started asking me what type of skin I have, and began pulling their skin care products and explaining all of them along with thorough directions. After she asked me what kind of look I was going for, I pulled out my phone and showed her inspirations...she nailed it! I never once felt pushed to purchase anything and I loved how comfortable I felt here! They offer such a variety of products that I'm sure you'll find what you're looking for. I ended up getting a setting spray along with a anti aging serum since I've been looking everywhere for good quality ones. I can't wait to go back and have my make up and facial done thank you Janene and the rest of the crew! read more

Merle Norman - Tustin - Inspiration photo - Cosmetics & Beauty Supply Near Me - Tustin, California

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I absolutely LOVE this place. Went today to get my daughters ears pierced (almost 6 months old) and I was so nervous but the ladies made me feel so calm and welcomed. My daughter was even great with them and she has a serious 'stranger danger' freak out usually but she even enjoyed the place. Quick process and having the two ladies pierce at the same time was great. Highly recommend this place! read more

I called and spoke with Melinda to place an order. She was able to pull my purchased history record. The process was quick and I received my package a few days later. It was beautifully wrapped. Thank you!!! read more

Soooooo grateful to these women. We just took our little one in to get her ears pierced and they took such great care of us. A huge thanks to Ashley and Deanna; they really took their time with us. From marking where the holes should go, piercing both ears at the same time (one of them on each side), cleaning her ears gently while I nursed baby afterward, and even writing up a special certificate for her, they were terrific. We'll never forget this experience. Thank you again ladies. read more

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I have been going here for 7 years on and off for facials and I love it. Their prices are very reasonable and they value their customers. Their products are very unique and high quality. I tried their lipstick and lipliner at their customer appreciation event a few months ago and I'm happy with those product as well. This is a really great business where they treat people like customers, not a number. read more