I've been staying here at Andril's since I was a small child, and my family even before that. It…read moreholds a special place in my heart. Since my mom has passed, we have decided to pass on the tradition and come here with our own little family. We came for three nights for our son's 5th birthday trip and we had an amazing time. We had a spacious cabin (#13) with everything we needed and the beds were very comfy. The ONLY small issue we'd address is that the oven in our place was maybe a bit outdated and I only bring this up because when we used just the oven, the entire stove/unit became so hot to touch that you have to wear a mitt to open it as the door handle, dials, everything become very hot. Other than that, everything was PERFECT and we absolutely love our stay here! It is so quiet and peaceful, everyone is very friendly, and there's so much room to play/relax and enjoy yourself. Also right across from the beach and Asilomar conference grounds. I also want to give a BIG shout out to the girl who works the front desk, and her adorable Pomeranian, O'rion! They were seriously one of the best parts of staying here. Couldn't have been a cooler person to talk to, so down to earth and welcoming, very informative, and we hope to see them again when we return! Kevin, Linda, Kirsten and the seriously adorable Sybil, were all so kind and warm and we hope to visit again soon! :) Video is of our very spacious back patio that went out into the large lawn area.

We returned to Andril Fireplace Cottages for the second time this year, we love staying there with…read moreour two dogs. We were in Casa Linda this time, a 4 bd/2ba unit, which was very comfortable for our group of 5 adults. The beds are very comfortable. We've always experienced clean units, a homey feel and very friendly staff there which keeps us going back. We love the location walking distance to the beach. Also enjoy the patios and the large common grass area with plenty of seating.

Great stay: Super clean. We stayed in the unit 11. Its perfect for a large family sleeping 6. One…read moreking room, one queen room, large couch bed. 2 bathrooms and a full kitchen! Lots of stairs tho. No pool but has a spa. Bbq area. A short walk to downtown pacific grove and the beach!

My opinion is divided on this property depending on what you are looking for. If you want new,…read moreluxurious rooms and facilities this is probably not for you. If, on the other hand, the staff and location are primary then this is a winner. We stayed at the Pine Acres Lodge for a week. Most of the week it was only two people and then the last couple days another couple joined us. The staff was fantastic. They were friendly and helpful. We arrived very early on our day of arrival and they were able to accommodate us immediately. They were cheerful and helpful as they did so. Each time we had interactions with them it was very pleasant. The location is great. It is probably 2 1/2 blocks from some super ocean views. A short walk or minuscule drive rewarded you with incredible sunsets and Asilomar State Beach. You are a block of two from one of the best golf values on the peninsula at Pacific Grove Golf Links . The Monarch Butterfly Sanctuary is an easy walk or about a one minute drive. It is well under 3-4 minutes to downtown Pacific Grove for restaurants, coffee, gas, shopping, etc. It is probably 10 minutes to the Monterey Aquarium and Cannery Row. The units are not new, large, nor are they luxurious. We were in a 1BR cottage with a Murphy bed. The kitchen was well stocked but, again, not new and not large. We were gone much of the time but always cooked breakfast and a few dinners without any issues. Four people fit in this unit without issues. Since the outside was so nice we found the accommodations very acceptable. We liked the Pine Acres Lodge and hope to return again.

We had a great experience renting with Monterey Bay Rentals! Our contact, Michelle Larkin, was…read morehighly professional, friendly, attentive to every detail and very communicative. All of our questions and requests were promptly answered and we were made to feel at home our entire stay. Rental property was exactly as advertised and there were no hidden fees or costs. Would gladly use this company again!

We just listed our home with Monterey bay rental (link below) and we could not be happier that we…read morechose the right property management company! The professionalism of the team at Monterey rental is outstanding! We listed our home for long term rent on 10/01 and it was rented by 10/09! Wow!!! We are so glad we went with this property management company. They balance the needs of the owners and the renters so perfectly so it's a win win for everyone involved. The pictures of our home were so professionally well done (link shared) and the whole process of listing the home for rent was so smooth and meticulously done! Thank you Michelle, Debra and Jan! You are the best!! Link to our listed home: https://www.montereyrentals.com/pacific-grove/riviera

As a property owner, I have utilized PGPM for over two years and have been very satisfied with…read moretheir overall expertise. I have been very fortunate to work with Chad and have always found him to be knowledgeable, professional and has a friendly disposition. I really appreciate his ability to interact with tenants for issue and problem resolution. Last week the next door neighbor had some tree trimming done which needed access from my property. The trimmers talked with my tenant, who then called Chad and within 5 minutes he was there and FaceTime called me for real time decision making. I call that great service!

I've lived in an apartment managed by Pacific Grove Management for just about 2 years. They're so…read morequickly attentive when issues come up. I have no complaints or areas for improvement. They respond immediately when service is required and their attention is directed to areas that need remediation.

This place is incredible. Every single detail from the ground up is so thoughtfully attended to…read more The design is truly special and the amenities are generous, making the whole experience of staying at the Jabberwock really feel like vacation. The Proprietor, Suzanne, was so helpful and knowledgeable about the Monterey area and recommended great restaurants and vistas. She also cultivated a really friendly and laid-back atmosphere at the B&B itself, with breakfast and a wine & apps hour served alongside other guests. Speaking of breakfast -- the food alone makes the place worth booking. Restaurant-quality and so fresh. We really loved our stay here and look forward to the opportunity to go back someday.

Innkeepers truly care about the wellbeing of their guests. The beds are comfy and have thoughtful…read moreamenities. The rooms are decorated in such detail keeping with the Alice in Wonderland theme. The breakfasts are inventive and delicious, and they take special care with any food allergies/intolerances. We have visited over many years and it still feels special each time.

So glad we treated ourselves to the 1200 sq foot cottage! Guest service was flawless, we felt…read morewelcomed and relaxed. The photos don't do the views justice, every room had stunning views, and it was insanely peaceful at night. Thank you so much for a perfect end to our vacation

Once a well managed and nice place to stay. The food has…read moredeclined in quality, and the customer service is lacking. I provided proof of a credit we held with Seven Gables before they were acquired by Kirkwood and because they lost it my proof of credit from their own emails was not accepted. I reached out to corporate, Kirkwood, several times - each time they are kind and courteous on the phone then each time no one responds. No one monitors their, write us at "Stay@kirkwoodcollection.com" email address which is on their website yet staff seems to have no knowledge of it. The management and new ownership have taken a place I one loved and looked forward to visiting to a sour taste in my mouth. The second star was only due to the ocean views and location.

I had not stayed at Pacific Grove Plaza in many years but recently spent three nights here. It was…read morefabulous! The building is centrally located right in the heart of Pacific Grove, Guest parking is safe and secure in underground gated parking. The units have been remodeled since our last stay and they are spacious and beautiful. Accommodations are immaculate and quiet with beautiful views! Kim, the office manager, who handles checking everyone in and out, is so friendly and helpful, too. She keeps everyone happy and everything moving smoothly. In short, I can't wait to return to the coast and to stay here again!!

I booked a week at this timeshare resort right before they shut down AGAIN due to Covid In…read moreDecember. At the time of my booking, Monterey county had not decided to shut down so I was able to keep the reservation during the entire week I was there even though the day after I arrived, no restaurants were open for in-person dining. (What luck!) The resort is very nondescript. You don't even know that you have arrived because the signs aren't displayed very conspicuously and the building shares space with some other businesses, including a restaurant on the ground floor. There are also no designated check-in spaces in front where you can park & check in. I had to call the front desk to tell them I had arrived at 11:58 AM (after a tiring 6 hour drive). The front desk rep (I forget her name, but she was a redhead), who seemed very annoyed, told me that I was lucky that she was at the desk because she was just leaving for lunch & there would have been no one to greet me in her place! (My first sign that the service at this place would be below expectations!) I asked her where I could park. She told me that she would meet me at the parking garage gate which could only be accessed by a remote control fob which she would have to give me. I met her with my car at the gate as she requested. She handed me through my car window a Ziploc bag with what she said was "all I need to know about the hotel" and proceeded to leave. I quickly asked her if she could spend a little more time to explain a few things to me so I could get better oriented in this place having just arrived from 400 miles away; specifically as to where I could park, where my room was situated, where the elevator was, etc. It wasn't even clear how to open the gate with the fob. She very hurriedly & very annoyedly rattled off a few selective answers to my questions & went on her way. I had to struggle to rip open the Ziploc bag & read the instructions while I was stuck outside the gate of the parking garage with people waiting behind me...... This wasn't the friendly first class greeting I was expecting from a resort that is supposed to be a "Premier Resort" according to Interval International. It turns out that the garage is the only way to access the hotel, which had no lobby and no direct access from the street, which was very odd! This means that you have to carry around the fob everywhere you go, even if you are just walking around the hotel. In addition, during multiple times during the day, you could not even access the floor which housed the tiny office because of their very rigid Covid restrictions. I never even got to see the office during my entire week stay. Any questions I had were communicated by phone. After this very rocky check-in, I was ready to start enjoying myself. When I got to the room, which was a 1 Bedroom suite, I was impressed with how large it was. It had a peek-a-boo view of the bay as well which was nice , especially on crystal clear days even though the bay was about 4 blocks away. The living area had a nice large couch set in front of a large screen TV . The room also had a large dining room table and a full kitchen. The furniture was a bit outdated but sufficient for our purposes. The room also had a small loft with a small chair & a table, which seemed a waste of space to me. (I was told that this is for parents to get some alone time?). The bedroom, which was furnished with a nice comfortable bed, small table & chair was also a nice size. There was also an abundance of storage space (designed for a large family, not for a childless couple as we were). There were some minor repair issues right off the bat which I was able to get resolved but all-in-all the room was very nice. In the time that we were there when the restaurants were actually opened, I was able to book at some great restaurants known for their seafood. I particularly loved the Wild Fish & PassionFish. Also worth mentioning is a great Portuguese bakery called Pavel's which is always packed & open only until they run out of their last pastry for the day, which could be pretty early in the day. Everything there is truly mouthwatering & worth every penny (Don't expect a bargain!) The tarts especially are not to be missed! The location of the resort is also convenient to Monterey & Carmel which are both spectacular and worth the drive.

Location is great; however, it borders a cemetery. (It's quiet!)…read more The property needs upgrades in both facilities and landscaping. We did not see a full hot breakfast advertised. Only yogurt, juice, and bagels. Not a great value for the money.

Prepare to overpay and be dissatisfied. The facility…read moreappeared to be in poor condition, with signs of maintenance neglect. Some rooms had loose or missing baseboards. Yard workers were using blowers near the rooms during my stay. The first room had plumbing issues, and the second was somewhat dingy, with makeup powder on the sink, mold in the sink and shower, and spider webs and mold around the bathroom window. The breakfast offerings were minimal, consisting of powdered eggs, and by the third day, there was no ketchup or hot sauce available. The selection that was provided was of low quality. Overall, it seemed that management's primary focus was on cost-cutting rather than maintaining standards of service.

We had a great stay! From our arrival, Rishi welcomed us and…read moremade sure our expectations were made. We were offered an upgrade from our originally booked room for a very small extra cost, we went for it. Our room was clean and everything functioned well. Upon knowing we were visiting for a birthday weekend, management had an awesome treat plate and a bottle of wine compliments of the house. Two things you must know... our room didn't not had an air conditioner which wasn't a problem for us due to the mild climate of the area. There was a box fan in the closest for our use. Also the parking can be tricky for large vehicles. This wasn't a problem for us but we saw a few people needing spotters to exit their parking spaces. Would we be back, absolutely!

Very disappointing and overpriced, and I am tempted to report to the FTC and/or BBB for false…read moreadvertising. I specifically chose Sunset Inn over the Bide-a-Wee Inn next door because Sunset Inn advertised that their "cottages" (which are not cottages at all - they are just motel rooms) each come with a patio or balcony. I spent $100 more specifically to have this feature, only to arrive and find out that their version of a "patio" is just 2 chairs on the stoop/sidewalk next to the front door, facing the driveway/parking lot or the unit directly across from you. Zero view, zero privacy, zero tranquility, in a tiny area of about 10 square feet. That it NOT a patio, and I feel scammed. The room itself was clean, but not comfortable. The bed has a cheap, springy mattress; cheap, uncomfortable pillows; and no air conditioning or way to control the temperature in the room (there is a thermostat on the wall, but completely disabled. There is a fake fireplace, but no discernable way to cool down the room, which was quite muggy and stuffy.) The walls are thin and you can hear noise from the parking lot comin through the windows, and the coffee creamer is so old that it had caked together into a wafer instead of power. The breakfast area in the morning was cramped and disappointing. There is no suitable spread to put on the stale bread or muffins on offer (no cream cheese... not even butter! Just nasty margarine, which tells you how cheap Sunset Inn is, and how much they cut corners. At the Bide-a-Wee next door, they had butter, cream cheese, and even had hardboiled eggs for protein - and it costs half the price of this place!) And then there's the poor customer service. This expensive 2-star motel won't let you cancel (even with more than 24 hours notice) after booking a cancellable room. My wife fell ill and could no longer come down with me, so now I am stuck with a 3 hour drive and a $290 bill (extremely high for a one night stay!) all just to stay by myself at this motel since I don't want the money to go to waste. We called about 30 hours before our reservation (early morning on February 14 for a stay the night of the 15th), and they would not allow us to cancel. Instead, he offered credit for a stay, but only on a weeknight during off-season (November, December, or January)... my wife and I can't take time off to do a weeknight stay, and it's preposterous that this is the only credit that would be offered when I spent nearly $300 PER NIGHT at this sub-par establishment. Pacific Grove is a place we have frequented many times over the years, and we were hoping to find a new establishment to make our "home" whenever we visit, but it definitely won't be Sunset Inn. It's one of the 2 worst lodging experiences I've ever encountered in 20 years of coming to the area.