We stayed 5 nights and were very pleased. The staff are personable and helpful, our 2 BR 1 Bath was…read morewell appointed, very clean, spacious and well stocked with necessities in the kitchen. Nice private patio. Parking is easy. The outside common areas are also very nice and facilitated our group picnic dinner. A short walk to beautiful Asilomar Beach. We will be back.

Perfect place to stay for families! We had 7 kids ranging from 18mo to 10yo and the fenced in…read morebackyard of the Rancho Reposo cottage is the perfect setup and had enough table space for all 17 of us! We also spread across to Casa Linda, which was very nice too with a big living room. The beach is a 10min walk away. Would definitely come back!

We recently rented Mermaid Retreat, a little cottage in Pacific Grove, CA, and what a delight! The…read moreplace is pet friendly and has all the comforts of home - including washer and dryer and bicycles. Barry Behrens-Nagle, the owner, lives next door, and is is a very responsive landlord when questions need answering or something isn't working right. The cottage is located very close to Monterey Bay and is within walking distance of Cannery Row, Pacific Grove Golf Links and lots of other fun places. We'll be back!

We had a great experience renting with Monterey Bay Rentals! Our contact, Michelle Larkin, was…read morehighly professional, friendly, attentive to every detail and very communicative. All of our questions and requests were promptly answered and we were made to feel at home our entire stay. Rental property was exactly as advertised and there were no hidden fees or costs. Would gladly use this company again!

We just listed our home with Monterey bay rental (link below) and we could not be happier that we…read morechose the right property management company! The professionalism of the team at Monterey rental is outstanding! We listed our home for long term rent on 10/01 and it was rented by 10/09! Wow!!! We are so glad we went with this property management company. They balance the needs of the owners and the renters so perfectly so it's a win win for everyone involved. The pictures of our home were so professionally well done (link shared) and the whole process of listing the home for rent was so smooth and meticulously done! Thank you Michelle, Debra and Jan! You are the best!! Link to our listed home: https://www.montereyrentals.com/pacific-grove/riviera

As a property owner, I have utilized PGPM for over two years and have been very satisfied with…read moretheir overall expertise. I have been very fortunate to work with Chad and have always found him to be knowledgeable, professional and has a friendly disposition. I really appreciate his ability to interact with tenants for issue and problem resolution. Last week the next door neighbor had some tree trimming done which needed access from my property. The trimmers talked with my tenant, who then called Chad and within 5 minutes he was there and FaceTime called me for real time decision making. I call that great service!

Absolutely unacceptable experience…read more Pacific Grove Rentals canceled my confirmed reservation twice, both times claiming a "pricing error." Not once, but twice. At that point, it stops feeling like a mistake and starts feeling like a complete disregard for customers and their travel plans. I had already invested time planning my trip and relied on the reservation being honored. Instead, I was left scrambling to find alternative accommodations while rates elsewhere had increased. A confirmation should mean something. Apparently, with Pacific Grove Rentals, it doesn't. What is most concerning is the lack of accountability. Rather than standing behind a confirmed booking and making the situation right, the reservation was simply canceled, leaving me to deal with the consequences. That is not how a reputable vacation rental company operates. The entire experience felt unprofessional, unreliable, and incredibly frustrating. If you value your vacation plans and don't want to risk having your reservation canceled after you've already made arrangements, I would strongly recommend booking with a different company. A company's true character is revealed when something goes wrong. Based on my experience, Pacific Grove Rentals failed that test completely.

This is a wonderful inn with wonderful staff. Everyone was so thoughtful and considerate and the…read moregrounds are great with so much attention to detail very close to the aquarium and the cannery district. Will be staying here again for sure. Thank you to Hannah Dorthy and Suzanne!

Our stay at the Jabberwock Inn was a dream! The staff took great care of us. Special shout-out to…read moreDorothy, who made sure everything was just so, and even helped get breakfast up to my wife when she came down with a bug. The hotel is SO cute. Breakfast, both savory and sweet, was delicious. The location was stunning. We spent a day going to the Aquarium and hiking in Point Lobos and both were top-notch. We had a wonderful weekend and that was largely because of the Jabberwock - a gem in Monterey. Would 10/10 come back.

So glad we treated ourselves to the 1200 sq foot cottage! Guest service was flawless, we felt…read morewelcomed and relaxed. The photos don't do the views justice, every room had stunning views, and it was insanely peaceful at night. Thank you so much for a perfect end to our vacation

Adorable and historic. We did have one of the last rooms available which had to be an attic…read moreoriginally. The room smelled a little odd, nothing opening the windows to sea air couldn't fix. The bed was surprisingly, cozy and comfortable. There is a gorgeous resident black and white cat, super friendly and I loved sitting with him. The view is gorgeous and all around beautiful energy in this place that is over 100 years old and has witnessed a lot of people and energies.

I had not stayed at Pacific Grove Plaza in many years but recently spent three nights here. It was…read morefabulous! The building is centrally located right in the heart of Pacific Grove, Guest parking is safe and secure in underground gated parking. The units have been remodeled since our last stay and they are spacious and beautiful. Accommodations are immaculate and quiet with beautiful views! Kim, the office manager, who handles checking everyone in and out, is so friendly and helpful, too. She keeps everyone happy and everything moving smoothly. In short, I can't wait to return to the coast and to stay here again!!

I booked a week at this timeshare resort right before they shut down AGAIN due to Covid In…read moreDecember. At the time of my booking, Monterey county had not decided to shut down so I was able to keep the reservation during the entire week I was there even though the day after I arrived, no restaurants were open for in-person dining. (What luck!) The resort is very nondescript. You don't even know that you have arrived because the signs aren't displayed very conspicuously and the building shares space with some other businesses, including a restaurant on the ground floor. There are also no designated check-in spaces in front where you can park & check in. I had to call the front desk to tell them I had arrived at 11:58 AM (after a tiring 6 hour drive). The front desk rep (I forget her name, but she was a redhead), who seemed very annoyed, told me that I was lucky that she was at the desk because she was just leaving for lunch & there would have been no one to greet me in her place! (My first sign that the service at this place would be below expectations!) I asked her where I could park. She told me that she would meet me at the parking garage gate which could only be accessed by a remote control fob which she would have to give me. I met her with my car at the gate as she requested. She handed me through my car window a Ziploc bag with what she said was "all I need to know about the hotel" and proceeded to leave. I quickly asked her if she could spend a little more time to explain a few things to me so I could get better oriented in this place having just arrived from 400 miles away; specifically as to where I could park, where my room was situated, where the elevator was, etc. It wasn't even clear how to open the gate with the fob. She very hurriedly & very annoyedly rattled off a few selective answers to my questions & went on her way. I had to struggle to rip open the Ziploc bag & read the instructions while I was stuck outside the gate of the parking garage with people waiting behind me...... This wasn't the friendly first class greeting I was expecting from a resort that is supposed to be a "Premier Resort" according to Interval International. It turns out that the garage is the only way to access the hotel, which had no lobby and no direct access from the street, which was very odd! This means that you have to carry around the fob everywhere you go, even if you are just walking around the hotel. In addition, during multiple times during the day, you could not even access the floor which housed the tiny office because of their very rigid Covid restrictions. I never even got to see the office during my entire week stay. Any questions I had were communicated by phone. After this very rocky check-in, I was ready to start enjoying myself. When I got to the room, which was a 1 Bedroom suite, I was impressed with how large it was. It had a peek-a-boo view of the bay as well which was nice , especially on crystal clear days even though the bay was about 4 blocks away. The living area had a nice large couch set in front of a large screen TV . The room also had a large dining room table and a full kitchen. The furniture was a bit outdated but sufficient for our purposes. The room also had a small loft with a small chair & a table, which seemed a waste of space to me. (I was told that this is for parents to get some alone time?). The bedroom, which was furnished with a nice comfortable bed, small table & chair was also a nice size. There was also an abundance of storage space (designed for a large family, not for a childless couple as we were). There were some minor repair issues right off the bat which I was able to get resolved but all-in-all the room was very nice. In the time that we were there when the restaurants were actually opened, I was able to book at some great restaurants known for their seafood. I particularly loved the Wild Fish & PassionFish. Also worth mentioning is a great Portuguese bakery called Pavel's which is always packed & open only until they run out of their last pastry for the day, which could be pretty early in the day. Everything there is truly mouthwatering & worth every penny (Don't expect a bargain!) The tarts especially are not to be missed! The location of the resort is also convenient to Monterey & Carmel which are both spectacular and worth the drive.

Location is great; however, it borders a cemetery. (It's quiet!)…read more The property needs upgrades in both facilities and landscaping. We did not see a full hot breakfast advertised. Only yogurt, juice, and bagels. Not a great value for the money.

Prepare to overpay and be dissatisfied. The facility…read moreappeared to be in poor condition, with signs of maintenance neglect. Some rooms had loose or missing baseboards. Yard workers were using blowers near the rooms during my stay. The first room had plumbing issues, and the second was somewhat dingy, with makeup powder on the sink, mold in the sink and shower, and spider webs and mold around the bathroom window. The breakfast offerings were minimal, consisting of powdered eggs, and by the third day, there was no ketchup or hot sauce available. The selection that was provided was of low quality. Overall, it seemed that management's primary focus was on cost-cutting rather than maintaining standards of service.

We had a great stay! From our arrival, Rishi welcomed us and…read moremade sure our expectations were made. We were offered an upgrade from our originally booked room for a very small extra cost, we went for it. Our room was clean and everything functioned well. Upon knowing we were visiting for a birthday weekend, management had an awesome treat plate and a bottle of wine compliments of the house. Two things you must know... our room didn't not had an air conditioner which wasn't a problem for us due to the mild climate of the area. There was a box fan in the closest for our use. Also the parking can be tricky for large vehicles. This wasn't a problem for us but we saw a few people needing spotters to exit their parking spaces. Would we be back, absolutely!

Very disappointing and overpriced, and I am tempted to report to the FTC and/or BBB for false…read moreadvertising. I specifically chose Sunset Inn over the Bide-a-Wee Inn next door because Sunset Inn advertised that their "cottages" (which are not cottages at all - they are just motel rooms) each come with a patio or balcony. I spent $100 more specifically to have this feature, only to arrive and find out that their version of a "patio" is just 2 chairs on the stoop/sidewalk next to the front door, facing the driveway/parking lot or the unit directly across from you. Zero view, zero privacy, zero tranquility, in a tiny area of about 10 square feet. That it NOT a patio, and I feel scammed. The room itself was clean, but not comfortable. The bed has a cheap, springy mattress; cheap, uncomfortable pillows; and no air conditioning or way to control the temperature in the room (there is a thermostat on the wall, but completely disabled. There is a fake fireplace, but no discernable way to cool down the room, which was quite muggy and stuffy.) The walls are thin and you can hear noise from the parking lot comin through the windows, and the coffee creamer is so old that it had caked together into a wafer instead of power. The breakfast area in the morning was cramped and disappointing. There is no suitable spread to put on the stale bread or muffins on offer (no cream cheese... not even butter! Just nasty margarine, which tells you how cheap Sunset Inn is, and how much they cut corners. At the Bide-a-Wee next door, they had butter, cream cheese, and even had hardboiled eggs for protein - and it costs half the price of this place!) And then there's the poor customer service. This expensive 2-star motel won't let you cancel (even with more than 24 hours notice) after booking a cancellable room. My wife fell ill and could no longer come down with me, so now I am stuck with a 3 hour drive and a $290 bill (extremely high for a one night stay!) all just to stay by myself at this motel since I don't want the money to go to waste. We called about 30 hours before our reservation (early morning on February 14 for a stay the night of the 15th), and they would not allow us to cancel. Instead, he offered credit for a stay, but only on a weeknight during off-season (November, December, or January)... my wife and I can't take time off to do a weeknight stay, and it's preposterous that this is the only credit that would be offered when I spent nearly $300 PER NIGHT at this sub-par establishment. Pacific Grove is a place we have frequented many times over the years, and we were hoping to find a new establishment to make our "home" whenever we visit, but it definitely won't be Sunset Inn. It's one of the 2 worst lodging experiences I've ever encountered in 20 years of coming to the area.