1 star is specifically for the quality and not the service. As a die hard fan of Theory for 20+…read moreyears, the stuff at the outlet is absolute garbage in terms is quality . There are sales and additional mark downs but at the end, it's expensive for what you are getting in terms of quality. More and more, you only get "straight to the outlet" stuff. Not a single item from past season. I have shopped at South Coast Plaza where they had a location there and in West Hollywood before they moved to Brentwood, Saks, as well as their outline (not the outlet online). The quality (material) is vastly different from the regular retails compared to the outlets, especially their pants. Buyer Beware.

One of my New Year's resolutions is to streamline and edit my home and wardrobe. After going to the…read moreTheory mens store at the Cabazon outlets and being helped by the FANTASTIC Ivona I'm hooked! The quality,style, and classic design are exactly what I've been looking for! I want to invest in pieces that will never go out of style. After buying a few pieces with Ivana I went home and jumped online where I found several more items. The next day I actually went back in and bought a few more things and then proceeded to call Ivana and place a couple more orders over the phone she was so sweet and friendly and professional and went above and beyond in customer service. While the clothes themselves are amazing, poor customer service would've ended it for me. Ivana has made a customer for life! Thank you!

My experience at this Tom Ford outlet store was great. I was greeted in a very friendly manner…read moredespite coming into the store wearing a T shirt and jeans. The GM Dean was super helpful and did not pressure me into buying anything. He was super knowledgeable and seemed to be ok just talking about the clothing line. I did purchase a dress shirt and they packaged it nicely for me. Also, I lost a bag while shopping and Dean did his absolute best to help me despite me losing the bag after I left the store. Thanks Dean! I will definitely visit this store the next time I am in town.

Always a favorite…read more Not that I can afford anything in this store but I do sometimes find an incredible pair of sunglasses at a good price. and.. from the looks of it... other people have also discovered this "trick"

My first visit at this store and I was impressed with the men's selection and the discounted prices…read morefrom their retail stores. Staff was courteous and helpful in assisting me find several pairs of athletic pants, a fleece jacket, workout shorts and tee shirts. I'm looking forward to returning here again in the near future.

I'm a big Vuori fan and own a lot of their clothing, so I was genuinely excited to check out the…read moreCabazon outlet. Unfortunately, it was pretty disappointing. The selection felt like a lot of odd colors and styles that probably didn't sell at the regular stores, and there was very limited merchandise in my size (Large). I also expected the pricing to be more compelling for an outlet, but most of the discounts weren't enough to make me want to buy something just because it was cheaper. I went in fully expecting to leave with a few things and walked out empty-handed. I still really like Vuori, but I wouldn't make a special trip to this outlet. 3 stars

Horrible customer service! No try on rooms?…read more So I go in this place to look for some pants, When I find three different styles that might fit me, I'm looking for the fitting rooms, I am informed by a person on the floor, then by a manager that they are not allowing people to go into trying rooms because there are too many boxes in the hallways. When I asked the young man that acted as a manager as to how am I supposed to buy pants, he said you should know what you want. I informed him that I lost some weight currently and do not know, he says you should try the elbow method. Then I ask them if there is a return period, because I'm willing to buy all of them and try them on at home, the only thing they will do is exchange or give you store credit, no refunds. This is a load of big BS

I like their suit cuts and it fits me well. Picked up a classic jacket from here. Found the staff…read morepatient and helpful.

Best quality men's wear in the world! I highly recommend the Zegna at Cabazon. The sales staff is…read moreamazing and very pleasant to work with!

Everything is full price now. Not an outlet store. Expect to pay 5000 for a jacket that used to be…read more2500.

Doreen is amazing 5 star service and great recommendations…read more Highly recommended her. The selection is sometimes limited.

You can find great deals at this location so I would definitely a must to stop by and see what's…read moreavailable

My safe brand, I like their styles and they fit me well. The staff were nice. I was hoping to pick…read moreup some sweaters but they were mostly carrying older styles. They did have some nice shirts though which I bought.

Today was very disappointing. I came in to return slacks that came undone well I was presenting at…read morework. The threading on the cuff on the ankle unfolded. I had no idea that I bought slacks that were not threaded properly because I did not try them on. I spoke with Kim and she stated "Because she didn't sell me damaged slacks and she can't make money off of re-selling the ones I'm returning there's is nothing she can do". I've been a regular client and now this store has completely lost my business.

Jeffery and Josh are extremely helpful. Jeffery went out of…read morehis way to help me find a jacket size. I was looking for. We need people them to work on the floor who such great customer focus.

This place has amazing selection and even more styles available than the main store in Costa Mesa…read more I just was able to pick up two amazing jackets at a great discount to original price during end of year sale The advisors here like Daniel really help you select and design a style suitable to your personality and budget. Like I said before it's not cheap when compared to say macys, cole haan etc, but this sort of quality and style at other foreign brand merchants usually retails for 3-5x more

I love my new bag…read more I went on a really hot day and walked in and immediately knew what I wanted. My eyes fell right onto this cute little black bag. I honestly don't remember who helped me out, but luckily he went to the back and got the last brand new bag they had. The service was impeccable and the store was extremely well kept. Though this is one of the shortest reviews I've ever typed, I highly recommend it here!

Stupid store, bad customer service. Don't come here wasting your time. They kept you waiting for no…read morereason

My dad bought a jacket from here, drove 2 hours back home to find out an issue with the seams. I…read morecalled the office, and Beatriz (store manager) dealt with the issue professionally and promptly. My dad got a return label for the jacket and got shipped a new replacement right away. Very impressed with the management at this location!!!

An excellent spot to stock up on polos without breaking the wallet…read more Excellent service and reasonable prices. I plan on visiting again when dropping by Palm Springs.