Super friendly staff and a very efficient process for picking up any kind of landscaping rock that…read moreyou need. This was my third trip, and it is very easy to find what you need, purchase it, and then load it up. They have a wide variety of various types of stone in a lot of different sizes. I found a perfect match for my landscape bedding and I am very happy with the results.

If you know what you want, this is an amazing resource! Prices on plants are sometimes one half the…read morecost of local nurseries like Calloway's ... but it is "self service" for a home owner as their focus is on contractors. The value totally makes it worth the effort. Grab a cart, load up your selection and head toward the front office to pay. Almost any type of landscaping rocks and gravel are available too. Delivery of rocks is available even for individuals and I've done that too. They will place it in your driveway (or your curbside choice).

BEE IS DA BOMB... this place has every type of moulding that was ever made. And they sell in pieces…read moreup to 16" so no seams even on even those long stretches of wall. Reasonable and fair pricing too. Love this place!

Rude people, and an incredibly messy place. Looks like a relic of a business from decades ago…read more Staff is miserable; culture is broken. No one wants to be here, including the customers. I don't understand why anyone would use these folks when there are so many better options available. One and done - never going back.

I visited this store to see the selections and they have quite a few that are different from other…read moretile stores. Although I did not buy any yet, I plan to go back as Kim was very helpful and knowledgeable.

I bought tile for a bathroom remodel. It was backordered without informing me. When I followed…read moreup, it was reordered twice. It took 4 weeks and dozens of calls to finally get the tile. Their customer service is the worst I have ever encountered. It seems they do not care about their customers at all. I wish I had looked at their BBB status before I bought from them: grade F !!! I agree with this score. I will never buy from them again.

Love working with the team at Builders Surplus. I have an older home so I want to do what I can to…read moremake improvements. I happened upon them accidentally and found EXACTLY what I was looking for. They are knowledgeable and so helpful. Will use them for all my home improvements!

Buyers beware these people are the ONLY ones who DO NOT GIVE YOU AN EXCHANGE, A REFUND, OR RETURN…read more!!!!on any purchases whatsoever not even if they make the mistake themselves As soon as you walk out those doors They have no form of sympathy or remorse They are just place butthoes no bs

I'm starting to look around at various options for a small bathroom that I want to redo…read more I read the Yelp reviews and I can certainly relate to those that said they were never acknowledged, greeted or even looked at. Sadly, I had the same experience. I looked at various displays and tiles but left after about 10 minutes since everyone was too busy to even say they could help me in a few minutes or whatever. You can't really see this building from the street because of the trees hiding the logo. Trust your Navi if you want to get there and subject yourself to being ignored.

DO NOT shop at any store of Daltile…read more "I purchased 4 boxes of tile but needed to return 3. When I went to return them, I was told the minimum return quantity was 5 boxes--more than I even purchased! This policy makes no sense, and I was not informed of it at the time of purchase. Poor customer service and unfair return policy. Would not recommend!"

I've stopped in several times over the past few years but have never found what I was looking for…read more This latest visit was looking for a bathroom vanity. I found a couple that fit the specs I needed but they were pretty pricey and didn't include the countertop or sink. I found a nicer model elsewhere that also included the countertop and sink and the price was less! Maybe it depends upon when you stop in to see what they have in stock. This visit really had very limited selection.

Always great customer service and great selections and prices. We have purchased multiple items…read moreover the years. My favorite is my iron front door!!!

We, my construction company (JCD Renovations) & myself, have been trying to purchase flagstone for…read morea week now & issues are poor customer service, staff who do not know what stone is available at the different locations, they only deliver 3 tons of rock or more, and the scale at the Northwest Highway location in Dallas, TX is broken with no repair date in sight. Our selected stone is at the Northwest Highway location & we are unable to get an estimate (cannot weigh the stone) AND we must bring our own "weighing truck" & then, we have to unload it ourselves at home. For an organization in business for SO long, one would surmise that there is a better way to do business. I am very frustrated and this has been a waste of valuable time and resources.

Good selection. Best prices. They cater to the little guys as much as the big guy. Been going back…read morethere for 20 years.

I purchased a Blanco kitchen faucet and it has been awesome for 15 years.The cap came loose and…read moregrinned in the garbage disposal and was able to replace it!!!!!!

This place is pretty unbelievable. It's what it says - a builder's showroom. My out-of-town…read morelandlord is redoing a bathroom in my leased house and asked me to make the rounds checking out claw foot tubs. I suggested one I saw in their showroom and I'm not sure if she's going to get that one or a less expensive model from Home Depot but beware of going in. You will be ready to sell your blood to remodel your bathrooms and kitchen.

This lumber yard has been here since I moved to Dallas in the 1990s and is still going strong…read moredespite competition from Lowe's and Home Depot. With their friendly customer service and wide selection of lumber it is easy to see why they are so successful. I needed a special sized board that I could not find anywhere else so I went to Ivey's and Nick in lumber sales was extremely helpful. He got me what I wanted without a problem. He was also really friendly, which was appreciated. I think in the future I make Ivey's my first stop when I need any kind of wood product.

I arrived a few minutes before five and the nice lady in the front directed me to the lumber…read morecounter. Nick was in the warehouse area helping another customer. He was great to meet and very helpful. And there was another gentleman on staff that spoke to me several times to make sure I was finding everything I needed. I liked your store better than a big box and will drive out of my way to shop with you. I hope others do also

Rick is a class act and truly his craftsmanship is the very best. Professional, Skilled, Customer…read moreService the very best. We need more Rick's who truly love what they do and get the job done. Thank you Rick!!! Edward - Plano

I'm giving Rick a 5 because he really knows what he is doing. He gives you all of the options on…read moregetting the job done to your satisfaction, and answers all questions concerning each option. He quotes the price, and then goes to work and don't stop until the job is done to perfection. We all liked Rick and I recommend his work to everyone who needs his services.