We booked a cleaning and so far, this business is an hour and a half late. I tried to call, but the…read morenumber is out of service. I emailed, no response. I messaged through Yelp, no response. We are hosting a wedding here in two days. Looks like I'm up a creek and will be up all night cleaning to get ready for the event. I booked this cleanin3 weeks ago and confirmed over the phone and via email. Very disappointed and frustrated.

This cleaning service is quick, responsive & affordable! The woman I came in contact with was very…read morefriendly & helpful. Customer service is great & the cleaning is even better! Thanks for the free gift bag & aromatherapy package

I booked Green Lab Maids for move out cleaning and frankly I wouldn't use them again. Some parts of…read morethe apartment were well cleaned, but the problem was inconsistency. Many of the cabinets were obviously still dirty, some windows were cleaner than others, and there were extremely obvious dirt/soot and adhesives next to a few windows that were not cleaned. After the cleaning was done, I spent several hours personally doing additional cleaning, which defeated the purpose of hiring someone else. The other issue was communication. We very clearly indicated beforehand that we should be given advance notice before the cleaning ended so we could come and inspect the result. Instead, the cleaner notified us when the cleaning was already done, and packed all of his supplies before we arrived to inspect so that he couldn't fix anything up. When the above issues were discussed, he said that we should have gotten a 'deep cleaning' to address those (this was never mentioned to me at all before). We paid $429 for this cleaning (2 br), and I had accepted all upsells, including very explicitly that cabinets and windows were included. This wasn't even an excessively dirty apartment - just pretty normal wear and tear. If you're looking to pay someone to just take care of your move out cleaning and not have to micro manage or worry about it, this is not the place.

I hired them for a move out clean of my 3Bed 3bath property. Jo was my cleaner and he was very…read moregood. He was on time, cleaned every nook and cranny and left the place looking squeaky clean. I'd say he had good standards of "clean" because he had estimated 4 hours but ended up taking 6 hours to achieve his goals. I've hired someone before who was not so diligent and had cleaned for the sake of it, so I easily could see the difference and appreciate Jo's cleaning. He was terrific. Already recommended them to my friends and will definitely hire them again!

We've been using Simply Clean for over a decade. Maria does a great job cleaning our home, which…read morecan be difficult since we have two dogs who shed significantly. She gets all of the dog fur out of the furniture and leaves the house nicely cleaned. It's been easy to reschedule appointments due to conflicts, whether it be through email or phone. The flat rate prices have been consistent and affordable and have only been increased once over the last ten years. Overall a great service for us.

For a while no one reached out to me, but I was happy when you reached out and offered a refund. I…read morewant to thank you for that, it shows integrity on your part and I really respect that. You also offered me a free cleaning to be used with in the next year, and I hope to use it and to have a better experience next time. We all have bad days and things happen, so thanks for reaching out. Excellent customer service.

I made a reservation with Verde to do a move out cleaning of a rental house. I received a…read moreconfirmation email stating they would be there at 2pm. I was onsite until 3:30 and they never showed up. I tried calling their phone number and it continually went to voicemail. The voicemail said to send a text for faster service. I sent a text and it took a long time to get a reply. They answered with " the crew should have been there, I will see where they are at" I never heard back. I finally had to leave and I texted them and called again with no response, It wasn't until I left a text stating I had hired another company to do the work that they finally texted back. No explanation at all as to why the no show. I would NEVER EVER use this company. Completely unprofessional and worthless. Plus they took my credit card number at the time of booking. Steer clear of Verde Cleaning Service. Then I get an email thanking me for my business and asking to leave a great review. WOW!

Beware! this cleaning company will Bait n switch their cost as soon as they enter the door…read more I reached out to them because of the yelp review and completely shocked at how they operate. I reached out to them explaining the situation and asking for a quote. An empty townhome that needs a deep clean. They responded with a quote and their job descriptions. After reviewing the documents, I have agreed to schedule for the job. I asked them if they needed to come out to the home to preview the work but Jaime (the owner) confirmed that it wasn't necessary. 2 days before the scheduled date, the owner called and asked if they can come out at 7 am instead of noon. I agreed to accommodate to his request. On the cleaning day I showed at the home at 7 am. The cleaners did now show up until 7:18 am. In the email it states "you get a team of three trained cleaners and we provide all green, non-toxic cleaning supplies and equipment." When the cleaners arrived late, two ladies show up to the house. That should have the first red flag. As soon as they entered the door, one of the cleaners took 3 steps into the home and said " this is a move-out, we have to charge extra". This home is a 975 sq 2 bed 1.5 bath townhome that is completely vacant. In the email it clear states " Move-in/out". I immediately called the owner several times and sent him a message but did not receive any response. Realizing this is a bait n switch, I asked the cleaners to leave the home and that I will not agree to their demands. Right away one of the cleaner started raising her voice and mentioned discrimination. I am a 34 year old asian male who is an immigrant myself. I have seen these tactics way too many times... The owner called 20 minutes after and tried to explain that quotes are not final. That is totally understandable as I am sure not all homes are in the same condition. This is a vacant home that just went through a sale. 3 months prior the home owner had the home cleaned before listing it on the market. I will understand if the home was a complete mess. An empty home that had foot traffic during the sale. I do not know the reason behind the cleaner's decision but I wish not to associate with this company and others should be vary wary as well. The cleaners behavior shows she's done this before and her behavior will get someone sued. Businesses like this should not be allowed to operate. Owner does not take any ownership and will lie to get an appointment. Have never met such a dishonest people.

I'm so happy we found GCC for our apartment move-out cleaning. They were able to come out the same…read moreday - which was amazing - and they did a really great cleaning job. Communication was excellent, and they worked with us on a few things that made the job a little unusual. They were great and flexible and we'd use them again. Thanks!

Have you ever felt like things are looking super murky and foggy and you can't quite understand why…read morethere's a haze around everything you see? Well I was feeling like that until the Better Window Cleaning came and cleaned all my windows inside and out, leaving everything sparkling and clear again. This was the third time this team has cleaned my windows over the past 6 years or so. They always do an amazing job and are somehow able to get to the impossible-to-reach areas. I have a particularly problematic kitchen window (ok the whole house is problematic since it's 4 stories high and along a slope, which is why I can't clean the windows myself) that's up on the third floor, on a hill, and behind a tree, and they came back not once but TWICE with different equipment to clean it until I was satisfied that it was clean. I really couldn't believe they went to all that trouble, since I told them I wasn't even sure if they'd be able to reach that window. It's the kitchen window so obviously I look through it alot and it makes a huge difference in my world to have it clean again. Apparently they serviced my roof too, which is another thing they've done multiple times. My roof is super high up and I don't have a good way to see how it's looking but my assumption is that it's moss free and good for another year of leaves falling and birds jumping around up there without my needing to worry the roof is in bad shape. Honestly this team goes above and beyond to make sure you're satisfied. They're super easy to deal with, since they use text/email/phone calls, and everyone from the team I met over the times I called and they came back to clean the problem window was very gracious and helpful. I highly recommend them!

The Better Window Cleaning crew did a great job cleaning our windows. I loved how easy and…read moreefficient it was to schedule and communicate with them - you can just fill out a form online to schedule, and they text you to give you updates and tell you when they're coming. They needed to access the inside of the house to remove two screens for cleaning, but I was on a call when they came, so they offered to come back the next week to handle. That was great, and I really appreciated it. Quality of cleaning was also good. Will absolutely go with them next time we need window cleaning.

We have been using Cristina's cleaning services for over six years, and we couldn't be happier…read more Cristina and her team are incredibly thorough and always leave our home spotless. What truly sets them apart is how well they've tailored their cleaning to meet our specific needs. The team is consistently on time, reliable, and efficient. Cristina, the owner, is excellent to work with--she's attentive, proactive, and always easy to reach if we need to make adjustments or have special requests. If you're looking for a cleaning service that genuinely cares about your home and goes above and beyond, I can't recommend Cristina and her team enough! Kate

They did a deep clean on my house and it looks great! We will definitely use them again!read more

I needed to schedule a move out cleaning and received Maria's info as a referral. To be clear, the…read more2 stars is for the customer service/business side. The cleaning part itself would be 4 stars. Maria charged me an amount flagrantly higher than the estimate. She came over, looked at the unit, and quote me a range based on an hourly rate ($240-$300). When I called her to confirm the total after the cleaners were done (they didn't know how much I was supposed to pay), she said the total was $500, because she had sent 2 people and the hourly rate was per person. Because of the "confusion," she reduced it to $400. She didn't tell me beforehand that the hourly cost was per cleaner nor did she tell me that the she was sending two cleaners, thus rendering the estimate useless. It was also a huge pain scheduling with her. Her staff were not very responsive nor did they follow up as promised for scheduling after the estimate, compromising the availability of my appointment. The cleaners themselves, Kay and Nadiya, did an awesome job. They were on time and did the job in the time expected. The unit was cleaner than when I moved in. The only annoying thing was the cleaners using my knife to clean the oven and sticking it in the dish rack without care. If it weren't for the issue with the cost and scheduling, I would be glad to use this company again. The results were excellent! As it stands, their business practices are inconsistent for the consumer and I don't think I'll be calling again.

This was supposed to have been a "deep clean" and I am very disappointed that not only was this NOT…read morea deep clean, but whatever they did do was not done well. What a disappointing waste of money. - They completely forgot the downstairs bathroom - The kitchen floors were mopped with dirty water and there was a thin, powdery film on the floors - I specifically asked to have the cob webs removed from the ceiling lights, this was not done - Master Bath shower floor was completely avoided and left untouched and cleaner was left on the glass shower door. - Household items were "dusted around" and not moved. - Many items were not cleaned and left dusty - I asked to have the blinds cleaned and many rooms were left dirty I have since hired Rain City Maids that will come regularly and not only did they provide a checklist for every room they cleaned, but they did a superb job. I will be using RCM on a regular basis, and I will never use this company again. =:0(