J Sewer was incredible to work with during a very stressful project. We took ownership of a 100…read moreyear old house, which came with 100 year old pipes. We had to have our lawn dug up, old pipe removed along with clean outs and fully replaced. They even relocated our plants to save them (I was not expecting that!). Marcelo and his team were so calm, kind and professional. He worked hard to find the true problem and not do unnecessary projects if we didn't have to. I would request to work with Marcelo again and have already recommended J Sewer to my neighbors.

I got multiple estimates for an exterior flood control system, but J Sewer & Drain stood out right…read moreaway. The owner was honest, responsive, and offered a fair price compared to other contractors. The work was completed quickly and smoothly with no issues at all. Glad I went with them. Ruby

This was my fourth time using this company, and once again they were outstanding. They are…read moreconsistently timely, prompt, fast, and extremely professional. Every technician I've worked with has been knowledgeable, competent, and genuinely trustworthy -- which is rare these days. I'll be honest: I was a little nervous at first because I kept reaching their emergency line over the weekend and holidays, and I wondered if they might be getting too big. But after this visit, I realized it's probably just because they're that in demand -- and I see why. They even honored a coupon I sent 30 minutes after I paid, which they absolutely didn't have to do. That level of integrity means a lot. I truly hope the owner takes great care of this team -- they deserve it. I trust this company's name completely, even with so many other 5-star plumbing companies out there. This one stands above the rest.

I just had Nick come out to troubleshoot a water heater repair caused by a leak from a saddle valve…read moreabove my furnace heading to my furnace humidifier causing the pilot light to go out to to the pooling water and moisture at the base of the unit. The service team was able to fit me in same day by putting me on standby. Nick was able to diagnose, stop the leak, inspect that the leak had done no further damage, and ultimately get the water heater working within 5 minutes of his arrival. Better yet, he said it was a simple fix and did not charge me, but just asked that I keep them at the top of my list for my next job! Very friendly and presentable all the way. He also assessed my heater and said I probably had about another two years to go before needing to replace, and gave me a written quote for a new water heater and to replace the saddle valve with an angle stop. The angle stop cost was a bit high, but the water heater replacement was very reasonable (just being fair). I am definitely going to reach out to them for my next plumbing job.

Matt is a mensch! What a kind and experienced plumber. During the hottest and busiest weekend, he…read moretook my call, walk me through all my options, never trying to upsell me on anything. So rare to find service providers like Matt. I will refer Matt to all my family and friends. Mus Chagal

Nothing makes me happier than seeing people become true experts at what they do…read more This company specializes in water heaters, and it shows. A few years ago, when ours unexpectedly went out, they were like a SWAT team. They arrived quickly, cleaned everything up, and had a new water heater installed in no time. This morning, I took a very cold shower, which was not how I wanted to start my day. We discovered the pilot light had gone out. My husband tried resetting it without success, so he called them. They asked him to send a few pictures, immediately diagnosed the issue, and texted him a short video showing exactly how to reset it. A few minutes later, we had hot water again. That's what great companies do. They're prepared, they know their craft inside and out, and they make solving problems look easy. If you need a water heater, I honestly wouldn't call anyone else. Thank you for always being there when we need you.

Stan came out to look at a garbage disposal they installed 2 weeks ago. He found where it was…read moreleaking and the same day they scheduled a visit to replace the product. Stan, specifically, was one of the nicest people I have ever met. It says a great deal about a company when good people work there.

The service was great from inception to completion. The tech working that installed the toilet was…read moreamazing doing a thorough job and even made sure to clean up under where the toilet was so any lingering scents, grime, bacteria, etc. beneath were gone. In the beginning I was a bit skeptical of a $49 quote fee but the price was right and I did use them so they credited it to the bill. I'm having them come back out to replace the water heater soon. 10 out of 10 and 5 stars.

I just had Elite back out to service/tune up my AC unit for annual maintenance (though admittedly I…read morehaven't had it done since they installed my unit in July 2022, so it was overdue). Other companies were a bit cheaper with coupons, but Elite had a $99 special and I wanted to go with them, since they installed the unit. The first time the technician (Steve) came out, he wasn't able to do anything due to my building's roof drain being clogged and the roof was basically flooded. He sent me a video so I was able to send it to our maintenance people and have them come fix that issue. After the roof was no longer a swimming pool, Steve came back out a week later and presumably did everything that was needed -- all seems to be working well, and he answered a couple of my questions and gave me an estimate for an ambient kit in case I want to run the unit when it's below 60 degrees outside (my condo gets really hot and retains heat). Overall, great customer service, super nice people. I'll continue to use them for my AC needs.

I highly praise, and recommend without any reservations, Elite. Our furnance died in the evening on…read morea very cold Sunday night. I texted Elite, thinking that I would not hear until the next day,but I got a text that someone would come out on Monday, which was comforting. Chris aririved on Monday, and saw that a new part was needed, got the part, and fixed the furnance - we had heat by the afternoon. I was pleased to learn that the old furnace had some life left. and grateful that Elite came out so quickly and fixed the furnice so quickly. I would definitely use them again.

The technician did a great job. He was very knowledgeable and did the work quick. I would recommend…read moreall to use Mr Rooter

I had a leak with my water heater leaking. My die-electric union broke. Service was excellent…read more Aalia started off by taking down my information and passing my concerns along to her manager. They then dispatched Sergio who was great. He knew all of the issues and helped teach me all the things I needed to know about what he was doing. Their price was pretty reasonable too for it being a Sunday. I highly recommend and will be using them in the future for any issues.

Service was great, but the attitude was not and taking advantage of the customer came first before…read morehelping the customer solve a problem. As soon as Matthew came in the door, he asked for money. Who does that? Than, he gave a quote of $450, in which $150 that we prepaid was going to be used for the $450. When the job finished, he asked for $625 + $150 = $775 which is ridiculous. Then he played the part of the victim by saying "don't play any games with me" The guy is very narcissist.

Avoid. This man was very abusive (toxic) in how he spoke to me and acted. Obviously he made me very…read moreuncomfortable. In addition, he told me I had to leave my own bathroom so he could look at it which no other plumber has done. He had no idea about our very common plumbing setup but told me he was an expert plumber. I hired someone else who did the job well, was professional and respectful and charged a fair price for the work.

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

Talked with Pat about a leaking toilet. He came on time and tried to fix the leak but the bolts…read morewere too rusted on a toilet that was over 25 years old. He suggested replacing the old toilet. He did an excellent job putting in the new unit. He gave me some information about another problem that I was having about an outside faucet. He said it would be too expensive to replace and I do not need it since there is another faucet outside. Highly recommend this company.