Sam Alsadi and Sal Salem were very, very helpful and made our experience very enjoyable and easy peasy!!! Highly recommend Metro Auto to All my friends. read more

HORRIBLE customer service I'm glad I checked out the car myself first. homeboy Didn't know shit about their own cars they have or did not want to tell me or even Find out what information it had. Didn't answer my questions correct either and gave me a very very careless vibe or responses Seems like he didn't wana be there or help me get a car. A lot of the cars have Extremely bad tires and cosmetic wear an tear inside the vehicles, the lights inside the cars are falling off the roof and over all a lot of damage to the cars im glad I didn't spend my money here I would not drive them cars HELL no absolutely not read more

Needs better response time. Can't get to the point. Asks questions they don't need to know. Overall, the seller made me not want to come at all and was frustrating to work with. read more

Buyer beware. I asked the dealer a simple question about whether their cars come with LoJack pre-installed, and the response I got was "what's LoJack?" -- which is honestly hard to believe from someone selling cars. It raised a red flag for me right away. If basic questions get brushed off or played dumb, it makes you wonder what else isn't being disclosed. Just something to keep in mind if you're considering buying from here -- ask questions and trust your instincts. read more

Had an amazing experience, both Sam and Mo helped us out greatly. Really appreciate their integrity and transparency with the vehicle we came to check out. Can highly recommend this location and staff for their authenticity and customer service. read more

Amazing service thankyou to Sam he helped my boyfriend get his first car!! Told him what we needed and made it happen with the little we had recommend you guys go with him! read more

I made the mistake of buying a Toyota Mirai from this dealership, and it was one of the biggest regrets of my life. The salesperson was overly pushy and not transparent about the issues with the car. I later found out the Mirai is tied to a major class action lawsuit and that most dealerships won't even carry or recommend it due to the hydrogen infrastructure problems. I was in a tight spot and needed a car at a low price, and I feel like they took advantage of that urgency just to close a sale. Other dealerships I visited afterward were up front and candid--they all said they wouldn't have sold me a Mirai. I ultimately returned the car, but this whole experience left a bad taste in my mouth. If you're considering buying a vehicle here, especially a Toyota Mirai, think twice. I'd recommend shopping somewhere that values honesty over commission. I did buy a car from an amazing dealership that was upfront, very helpful and offered me a warranty. They do not offer warranties at this dealership at least if they do i was not offered one. You should think twice before buying from this dealership! read more

Brought my 19yr old daughter to finance her first car here and Sam was Awesome! he was so nice very helpful and professional . Made our car buying experience very easy and enjoyable. was able to get her a good Nissan Sentra with sunroof that she wanted. He really went above and beyond to help us find the right car and finance. All their cars are clean in good condition. Great experience here . Thank you Sam read more

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Sam was very transparent when it came to financing my car. I felt comfortable during the buying process and was satisfied with the service.

Great service, helpful team, and solid deal. Big thanks to Sam for helping me find a great deal on a great vehicle. They worked with me every step and I left with a better situation I could've asked for. Highly recommend. read more

Thanks to Sam he made it possible for me to leave the dealership with my first car. He was really patient with me and my dad and gave a great deal on this car read more

They gon get you approved for sure!!! I came n with the worst credit score and they still made it work. read more

Metro Auto - Auto Loan Providers Near Me - La Habra, California

Thank you Moe. Just bought a car here at Metro Auto and I was amazed by their huge selection of cars and fast approval process. I highly recommend Moe and Metro Auto to all my friends and family. read more

Metro Auto - Excellent Customer Servuce by Moe - Auto Loan Providers Near Me - La Habra, California

Worked with Sam here, he was very helpful and willing to work with us to get the car we wanted. Would recommend, very friendly and they have lots of options at this location. read more

Just had a great experience at Metro Auto in La Habra. My salesman Sam really went that extra mile to ensure I got a great deal. Ended up buying a totally different vehicle because of him and I couldn't be any happier. Their service is second to none. I can't thank Sam and Metro Auto enough for taking care of me. Definitely will be recommending to family and friends read more

Moe helped me get my truck !!!! Great sales rep went above and beyond to make this deal happen you guys should come by and check out this place they will make sure to fulfill your dreams of getting a really beautiful car read more

Would highly recommend this dealership. great people, great customer service. Fast and easy transactions Thank you Yocelin read more

These people specifically heidi discriminated against me and my partner do not go here go somewhere that would rather have your business.

Sam was very helpful and he worked with us through the whole process. He was hands on and very friendly made the whole environment feel welcoming. read more

Sam was very helpful. I walked in with a set budget and he was able to work around it. I did spend little more than expected since all cars here have lo-jacks automatically installed but the experience talking with Sam was great. Only issue I have which is my fault, I didn't check, is that my backseat seatbelts don't latch. Will be getting them replaced soon. read more

Came in to purchase a car from Sam. He provided great non rushed service. He answered all my questions and was very patient. He got me in a great reliable car. He was fair and not pushy, will definitely do business with him again in the future. Definitely recommend coming in and speaking with him. Thank you Sam! read more

Shady people selling g a vexhile with tires that are not even safe vechicele was dirty they show be ashamed of this business

Sam was so helpful and helped us out immensely in going home in a car!! Definitely recommend

As a first-time car buyer, I had high hopes walking into Metro Auto. Unfortunately, my experience there left me feeling completely disillusioned and taken advantage of. It's disheartening to realize that in this day and age, some businesses still operate with such disregard for their customers, especially women like myself who may be less experienced in the world of car purchasing. From the moment I stepped onto the lot, it was evident that my lack of experience was seen as an opportunity rather than a chance to offer guidance and support. Upon purchasing my vehicle from them, I soon discovered multiple issues that had been conveniently concealed during the sales process. One of the most egregious was a cracked tail light, which I only noticed after returning home. This wasn't just a minor imperfection; it was a blatant defect that undoubtedly should have been disclosed prior to purchase. It's inconceivable to me that Metro Auto was unaware of such a glaring issue. The back seat lock was malfunctioning, refusing to roll down all the way. This was not a minor inconvenience but rather a significant flaw that should have been addressed before the car was even put up for sale. It's clear to me now that the dealership was more concerned with making a quick profit than ensuring the quality and safety of the vehicles they sell. There are also issues with the battery, volume button, etc. The list could go on. I refuse to believe that these issues were mere oversights on the part of Metro Auto. It's abundantly clear that they knowingly sold me a faulty vehicle, hoping I wouldn't notice until it was too late. I urge anyone considering purchasing a vehicle from Metro Auto. to proceed with extreme caution. Don't make the same mistake I did by placing your trust in a company that clearly prioritizes profit over customer satisfaction and safety. Do your research, ask questions, and don't hesitate to walk away if something doesn't feel right. Save yourself the disappointment and frustration that I experienced. read more

WORST dealership ever. Their used cars are not reliable and overpriced. I purchased a vehicle from them earlier last year and had issues with the starter within the first week of having it. They replaced it but 4 months later had I to replace all spark plugs and pinched radiator hose that I told them about. That by itself cost me over a thousand dollars. Not even 4 months after that the car started having transmission issues. Called and spoke to Moe about the issues and he did not care. AVOID this place!!! Luckily I was able to pay off my car in full and purchase a brand new more reliable vehicle but not everyone is able to do this. Worst place ever. They take long hours to help and they do not care. BE CAREFUL and stay away. Do not go alone if you are a girl desperate to purchase a car. They will most definitely take advantage of you. If I could give this place -100 stars I would!! HORRIBLE SERVICE AND STAFF. read more

Sam was Very helpful finding the car I was looking for and Very professional. I recommend to come check out the cars here. They all look amazing! read more

I bought a vehicle here and my experience was anything but smooth. I learnt days after that they ran my credit 5x on the day I bought. Then on top of all that they sold me a vehicle that was not up to standards. I had one problem after another. I was never able to get it working properly. read more

Needed a car and after a few days I was quickly growing sick of test drives and dealerships but when I found METRO AUTO mike and Issac made the process super easy and painless as unplanned automotive replacement can be Thanks for my new ( used) Kia Soul. I'm digging this sporty little go cart read more

Metro Auto - Auto Loan Providers Near Me - La Habra, California

Came in to purchase a car from Moe and Sam. They provided great non rushed service. They answered all my questions and were very patient. They got me in a great reliable car. They were fair and not pushy, will definitely do business with them again in the future. Definitely recommend coming in and speaking with them. Thank you Moe and Sam! read more

First time buying a car! i recommend going to Sam, super helpful dude! really nice, patient and looks out for you! will be recommending him to friends! read more

I would not recommend buying a car or dealing at all with metro auto. Unless you want a car with problems at a ripoff of a price. I bought a car from this dealer with them with them knowing it's been in a prior accident with frame damage! They did not let me know. Their was no major report on the vehicles carfax/history. The front passenger door didn't shut completely and the car veers to the right because of the frame damage. The cars caster angle had been maxed out to adapt to the situation as best they could. The main guy who sold the car is pretty shady and new the car had all these problems prior to the sale and kept quite about it the whole time. Not to mention overpricing last minute for unnecessary add ons. Do not go here to buy a good car. None here. read more

They helped me pick a nice sedan, I needed something reliable at a reasonable price. They made it easy and it was faster than the last time I got a car. read more

DONT EVER STEP FOOT IN THIS PLACE!!!!!i I THOUGHT i was getting a deal the car 10,995 and walked out paying 14,300. While doing the paperwork I was FORCED and told they don't sell any cars without the security in the vehicle!!!! Why I didn't walk away was my fault. The security system is about 2,000 dollars. I bought the car cash. I attempted to demand the security system be removed and spoke with the general manager. They are just crooks!!! I did purchase this car and walked away with alignment issues!!! Tire pressures lights!!! And now when I speed up I have other issues I'm unaware of at this present time!! Make sure you take a personal mechanic with you. I'm a single woman and all I wanted was dependable used car. the regrets of why I didn't walk away!!! I was told I was wrong my alignment wasn't off. When it was finally taken to the tire shop. My alignment was definitely off!!! Now today I will have to figure out why the engine is making these crazy noises when I push on the GAS. MO was the sales man!! He the most untrustworthy of them all. BEWARE!! read more

READ THIS!! This is the most shiesty, scheming dealership out there. Mo (Mohammad) sold me a problematic car and was nothing but ugly to me when I needed it fixed less than 2 weeks from purchasing it, WITH a warranty. I've taken it back to them twice for 2 different issues occurring within the car the first 3 weeks of having it. They kept my car for days, without a single care of the URGENCY. I needed transportation to get to work and lost a lot of money not having it. I expressed my concern to the manager, Sal and he was just as rude. He told me that I was no longer welcome to have my car serviced by them. Long story short, my car is having the same overheating issue that was supposed to be fixed the first time I took it back. The warranty Mo sold me is the GWC warranty (a separate company) that I paid $1,000 for!! I'm trying to go through them to cover the cost of the repair but Mo never filed the paperwork so my warranty was never activated. I won't be able to have services done to my car and get it covered for 30 more days. INSANE. I paid $1,000 for a warranty that I can't even use?!? I was screwed over to the MAX. Save yourself the stress and money and don't get a car from this place. They're very good at taking advantage and leaving you high and dry. I would give 0 stars if I could. Also: most of the good reviews they have, were written on the spot when their salesman asked them to at the time of purchase. read more

I had a very unfortunate experience at this dealership. I wish I would of read the reviews before me and my gf went in. We found a nice 2008 Infiniti FX35, the miles and price seemed decent, so we went to check it out. I spoke to this salesman called MOE ABI, and he made our night horrible. First of all, the car wasn't even ready for us to see, so we wasted one hour waiting to see it. Meanwhile MOE said he wanted to get us started and took down our info. I had mentioned to him that I wanted to see what would be the cash price, if not I wanted to see how much I would need to finance putting a big down. He LIED to us by saying he needed our info for the paperwork, only to find out later on he had already run our credit scores without our authorization. This act done by him and his manager is Illegal, and punishable by law. I ALREADY SPOKE TO MY LAWYER THIS MORNING AND WILL SUE AND GO AFTER THIS PLACE, FOR RUNNING 2 CREDIT-CHECKS WITHOUT AUTHORIZATION. I WILL NOT LET THEM GET AWAY WITH THIS. Is unethical the practices that this people or this guy MOE is doing. To make things even worse, the car had bad brakes, wasn't even safe to be street driven, and had the airbag light flashing constantly, something they never mentioned on the add at all. He still went ahead and took us for a test drive, which could of ended real bad. And even after bringing this up to MOE, he ignored it, said he would throw it back to the "mechanic" and have it ready for us... like seriously? Did I just not mentioned to him the brakes were bad, and the airbag light was coming on? and he was still trying to force us to buy it? MOE dude, you're a walking piece of poop and a joke. read more

Metro Auto - Stay away from this place. - Auto Loan Providers Near Me - La Habra, California

Absolutely terrible deal. I'm paying $21,000 for a $12,000 car (before interest) with $6,000 down because of "bad credit." Plus the car immediately needed $1,500 in necessary repairs. Do yourself a favor and don't shop here. They will 1000% take advantage of you. Sam Alsadi will lie straight to your face and tell you that the warranty he's trying to sell you is "required" by the banks and is accepted at any brand dealership and covers "everything." This is a boldface lie. 1. It isn't required by any banks for a loan. 2. It isn't accepted at dealerships. 3. It covers almost nothing. They knowingly sold me the vehicle with the factory shocks at 110% usage, among other worn out parts. The warranty did not cover any of this and I could have had a serious accident because of all of the integral parts that were worn-out. The employees will try to pretend like they are your friends, trying to help you out... Don't buy it for a second. These sharks don't care about you. Read up on some of the other reviews, depicting their illegal sales tactics. I wouldn't be surprised if they had several lawsuits pending against them at any given time. And I'm sure they'll post a retort apologizing and asking me to call them to explain things further. But, again-- read their reviews: they will never change. read more

Sam, my wife and I were there yesterday, a complete waste of time for both of us and for your staff.  You didn't have the car prepared and obviously Moe was going to recharge the battery of the car we wanted--stunning that you are foisting off a car with a dead battery.  Who knows what else is ready to fail in your car[s]?   I haven't seen such a lack of professionalism in many many years.  Apparently you'd don't value customers who need a transportation car but only the high ticket buyers.  A very bad mistake when you want a good reputation attached to your name.  The whole thing was pathetic and offensive. read more

BEWARE!!! This is the worst auto sales you will ever go to. I specifically told them not to run my credit, I hv Experian and MOE the worst most sleaziest typical used cars sale men. Gave me his word that he would run my credit more than once. Guess what right then and there he ran it thought I wouldn't know. He ran it 7 times!!!! Moe is a liar, has no integrity and I hope others will see this and not use his service at all! Everyone download Experian so you won't be lied to like how Moe lied to me. Please again beware of Moe who likes to get an commission off of lies. There is so many other places you can go to id even help recommend other auto sales if you wouldn't go here! Please put attention to this!!! read more

Great customer service by one of their best Sam! He was very helpful and nice helped us so much even tho our credit isn't so good will definitely refer our friends and family to Sam and Metro Auto :) read more

Some dude named Sam Alsadi reached out to me about possibly trading in my car. He asked me for photos and information about my vehicle. I sent the info over and even agreed to take the car in. Then he stopped responding completely. Very unprofessional. You could at least give a courtesy message or an update sir. I would not recommend this place to anyone. These guys just want to make money and if it is not convenient to them, they shut you off. Lame service . Typical dealership. Knock off type of business. read more