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    Metro Luxury

    1.9 (92 reviews)
    Open Open 24 hours

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    Review Highlights - Metro Luxury

    it was cold outside I don't want to wait inside cause they didn't call.

    Mentioned in 2 reviews

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    Precision NY Chauffeur & Airport Transportation Service - NEW 2026 PNY LUXURY FLEET READY FOR CORPORATE AND PRIVATE EVENTS.

    Precision NY Chauffeur & Airport Transportation Service

    5.0(634 reviews)
    4.8 miTheater District, Midtown West
    Certified professionals
    On-time commitment

    We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

    I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

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    Precision NY Chauffeur & Airport Transportation Service - PNY 2023 EXECUTIVE FLEET FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

    PNY 2023 EXECUTIVE FLEET FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

    Precision NY Chauffeur & Airport Transportation Service - NEW 2025 MERCEDES S CLASS READY FOR CORPORATE AND PRIVATE BOOKINGS WITH CHAUFFEUR.

    NEW 2025 MERCEDES S CLASS READY FOR CORPORATE AND PRIVATE BOOKINGS WITH CHAUFFEUR.

    Precision NY Chauffeur & Airport Transportation Service - PNY 2026 EXECUTIVE FLEET OF SEDANs FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

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    PNY 2026 EXECUTIVE FLEET OF SEDANs FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

    Kiss Car Service - This is how I feel about this company. Their app sucks. Their dispatcher SUCKS. JUST. SUCKS.

    Kiss Car Service

    1.4(43 reviews)
    4.5 mi

    The worst car service, on the planet. The most inexperienced cabbies that do not know any singular…read moreshortcut that exists. They seem to be running a little stupid game that is claiming they are downstairs/outside but not around at all. You cannot even reach the actual driver just customer service idiots who don't speak any English and assume everyone understands Spanish. Everything is always 1 minute 1 minute but they arrive 20 minutes later causing you to be late taking someone to school or an appointment or to work. Then they have the nerve to curse you out over the phone. The dirtiest cabs ever my shirt was dirty and stained from one female drivers cab. If you want baboon and monkey service look no further. Kiss car service kiss my fcking ass!!!!

    I had the worst experience ever today for this car service that I never ever had before. First, the…read moredriver took a wrong turn and I couldn't locate him until a few minutes later! He then blamed it on the GPS when in front of my house, the numbers can be seen from a distance. As soon as I get into the vehicle, there were cases of Polish Spring Water and a driver's seat for me to sit on! The driver then demanded payment upfront or the car wouldn't move!. I NEVER, EVER had to do this but if the base state that this is their policy, I would have gladly complied. The driver treated me like a thug or a recently released criminal as I wanted to rip him off! I probably will never use this service along with several family members, friends, colleagues and about 50 other people I have referred to them in the past!!!

    Watson Car Service

    Watson Car Service

    1.8(16 reviews)
    2.7 miSoundview

    today is my last day using this cab service! i draw the line at unprofessionalism and rude service!…read moreWatson cab service has sent a car (via prestige service) and the driver never came. to make matters worse, this driver sent me a very nasty text message after theyd fail to meet me at the correct address. after calling watson to speak about this experience, the dispatcher said it is not their responsibility because the driver was for prestige! please save the stress and disrespect and use another service!!!

    If I could give zero stars for this company I would. They don't even deserve a star. I was…read moreattending my sisters wedding over the weekend as part of the bridal party and was traveling from the Bronx to New Jersey. I called Watson to request a cab to Penn Station so that I could get to NJ Transit to take a train. I spoke with the dispatcher, Raul, who sent a taxi to me at approximately 6:30 am. The driver takes me to The Port Authority and I asked to re-confirm: "This is Penn Station?" To which he replied "yes!" Then dumps me on the corner and takes off after paying him $50 in cash for the ride and a $5 tip. I go inside to purchase my train ticket and realize there are only bus tickets available. I ask an employee who tells me I need to go to Penn Station because I was at the Port Authority. I called the driver who was too far gone to assist in getting me to the right location so I then had to spend another $18 on a yellow taxi to get me to the correct location. When I called to express my grievance with the Dispatcher I was told nothing could be done, there was no supervisor available and I would need to call back Monday to speak with a Francisco. Because of this egregious error I did not arrive to my sister's wedding in Asbury Park, NJ in time and had to be replaced by a guest in the ceremony! This was a once in a lifetime occasion and it was absolutely ruined for me! I called today to be given the COMPLETE RUN AROUND! Not even an APOLOGY! Absolutely disgusting! The attitude and dodgy behavior has prompted me to leave a Yelp review. Raul is completely incompetent. He told me the cab that I was sent BY HIM the morning of apparently was from a third party driver and there wasn't anything that could be done. I explained I called their dispatcher at Watson directly and provided the info which had to be passed down from them as I never told the driver my destination, he knew it from the dispatcher! I asked to still speak with Francisco as I was told to call back today to speak with him. Raul puts me on hold with no response whatsoever. 5 minutes later I call from an alternate number and press him as to if I'm just being brushed off and placed on hold or am I waiting to speak with Francisco the manager? He tells me "he's unavailable." So I then asked why would you treat a customer this badly? You put me on hold rather than telling me to call back or taking my information for a call back? I don't expect to get any money back as I paid cash, but the least they could have done is offered an APOLOGY and maybe a voucher or credit in the future. The most disgusting, irresponsible and unprofessional TLC company I've ever dealt with in my adult life. Stick to LYFT and UBER, they are way more strict with drivers and had I used that I absolutely would have been refunded for this ridiculous error! This is why these TLC independent business are all going under! DO BETTER because your company and its employees are TRASH!

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    Metro Luxury - medicaltransportation - Updated June 2026

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