Avoid BBB Rental in Los Cabos - Scam Operation…read more
I traveled to Los Cabos, Mexico, and needed a rental car. After reading countless negative reviews about rental companies overcharging tourists, I did extensive research and found a company called BBB that looked decent. They advertised $179 for 3 days with all insurance included (CDW, LIS, etc.), which sounded fair--so I booked it.
When I arrived, BBB looked like a no-name company but was located near major rental agencies, so I thought I was safe. I was wrong.
They advertised $179 but pushed a shady tactic: they told me their system charges in Mexican pesos only and claimed their internal exchange rate was nearly 21, meaning I'd be charged about $210, not $179. I told them I wanted to pay in USD as any international traveler should be able to do, but they refused.
Then came the shocker -- the car they tried to give me was a dirty, beat-up, 14-year-old junker. No real rental company gives out cars like that. Most rotate vehicles every 2-3 years, but this place clearly bleeds them dry until they fall apart.
I returned immediately and asked for a refund. To their credit, they refunded me on the spot--but probably because they expect travelers to come crawling back once they realize other rental desks are pricier last minute. Not this traveler.
I jumped online and booked a car with Hertz UK. Because it was already after 1 PM, I chose a 4 PM pickup. But when I went to Hertz early, they gave me the car right away--a new, clean, 1-year-old vehicle, and the price really included all insurance: CDW, LIS, and more.
They charged exactly $162.67. No conversion bullshit, no hidden fees, no scams.
Bottom line:
Avoid BBB rental in Los Cabos at all cost. They lure you in with a flat "all-inclusive" price, then nail you with hidden charges using fake exchange rates and hand you garbage cars.
Book through Hertz UK or another trustworthy international channel where CDW, LIS, and other essential insurances are truly included in a transparent, fair price.
BBB is nothing but a scam disguised as a rental company. Don't fall for it.
Viajé a Los Cabos, México, y necesitaba rentar un auto. Después de leer numerosas reseñas negativas sobre empresas de renta que engañan a los turistas, investigué bien y encontré una supuesta buena opción llamada BBB. Ofrecían $179 USD por 3 días con todos los seguros incluidos (CDW, LIS, etc.), lo cual parecía razonable, así que reservé.
Al llegar, la empresa no tenía nombre reconocido, pero estaba al lado de otras grandes compañías, así que pensé que era confiable.
Gran error.
Aunque el precio anunciado era $179, me dijeron que solo aceptaban pagos en pesos, con una tasa de cambio interna cercana a 21, lo cual terminaba cobrando unos $210 dólares en mi tarjeta. Les pedí pagar en USD, pero se negaron rotundamente.
Y lo peor vino después: el auto que intentaron darme era un coche sucio, viejo, con 14 años encima. Ninguna empresa seria entrega algo así. Las empresas reales cambian su flota cada 2-3 años, no manejan chatarra de este nivel.
Reclamé y, al menos, me devolvieron el dinero de inmediato. Probablemente porque saben que muchos clientes, por la diferencia de precio de último minuto en otras agencias, vuelven. Yo no.
Reservé en línea con Hertz Reino Unido. Aunque hice mi reserva para las 4 PM, fui antes y me entregaron el auto sin problema: un coche nuevo, limpio, de solo 1 año de uso, y el precio incluía todos los seguros: CDW, LIS, etc.
Me cobraron exactamente $162.67 USD. Sin trucos, sin cargos ocultos, sin cambios de divisas sospechosos.
Conclusión:
Evita BBB Rent a Car en Los Cabos a toda costa. Prometen una tarifa "todo incluido", pero luego te golpean con trucos de cambio baratos y autos-basura.
Reserva con Hertz UK u otra plataforma confiable donde realmente estén incluidos todos los seguros como CDW y LIS con transparencia total.
BBB es una estafa disfrazada de empresa de alquiler. No caigas.