I have been wanting to get laser hair removal for years but have been scared of the risks of laser…read morehair removal as a black woman. Dark hair on dark skin is the hardest combination for this, most lasers have been designed for light skin and dark hair. For me it was important to find someone that not only had the right laser (Nd:YAG 1064nm) for my skin tone, but also someone who had experience treating someone that looks like me. I felt confident enough after my consultation with Dr. Graber to make my first appointment for laser hair removal. The only reason this place doesn't get 5 starts is because it is impossible to get someone on the phone to answer questions. I understand that they are extremely busy, but I had to call 5 times between Friday and Monday to finally get a response while I was in the car on my way to my appointment which was frustrating and scary before my first laser removal appointment. I ended up getting there early so that I had time to ask all my questions. Though I did feel a little rushed at first, when a said I had a couple questions they immediately got the doctor so I could speak to her before we proceeded. After that I felt relieved and much more comfortable proceeding with the laser treatment. In hindsight, I think this is so routine to the nurses and doctors that work there they probably thought I was a repeat patient and didn't anticipate me having questions. But as soon as I spoke up they were much more attentive and explained everything that they were doing along the way. I left feeling good about my overall experience and I think my next visit will be a better one now that I know what to expect. I've only just started laser hair removal treatment so I can't say yet how well it has worked but I have no negative side effects and have been able to go about my life normally after the first treatment.

I went here for a skin check and was promptly reminded that I would be charged for any questions…read morethey answered not related to a skin check. It felt really discouraging and I felt like I had to watch what I said to avoid paying extra fees. They ended up finding an abnormal mole and significantly downplayed the size of skin they were removing. The stitching job was poor and I now have a giant scar when I thought I was getting a small removal

Great Derm! Highly recommended to see her if you don't mind driving into the city ! The only thing…read moreI was worried about was not applying any sort of protection like spf or barrier cream after an intense laser treatment

Dr graber along with her office staff and medical assistants are so fantastic. I came in with oily…read moreskin and acne problems and dr graber was very friendly, personable, and was able to see me within a week. My skin cleared up within 2 weeks and when I came for a follow up, she remembered my career path and certain details about my life that I never expected a doctor to remember! At another time, I had a slight emergency and I called the office and left a message, and Karen got back to me very promptly and was able to fit me in that day. I so appreciated the Office's understanding. While Dr. Graber does both functional and cosmetic dermatology, I never felt as though she was trying to sell me a product or giving me unnecessary treatments or information. It was great to have a doctor with a cosmetic lens, but not feeling added pressure. I give Dr. Graber and her office 5 stars and have already recommended my friends go to see her.

I have been going to Boston Medical Aesthetics for CoolSculpt treatments. My practitioner Maya is…read morefantastic. Friendly and professional and making sure I have everything I need to feel taken care of. The venue is comfortable, clean, and inviting and feels like a spa which is nice. They are also very pragmatic about treatments and set realistic expectations. My clothes fit better and my skin is smooth. I'll be back in three months for a follow up consultation. ​

I can't say enough good things about this practice. The entire team is kind, professional, and…read moretruly focused on what's best for you--not just selling services. They really listen and take the time to understand your goals, never pushing anything unnecessary. It feels like they genuinely care about achieving natural, thoughtful results rather than just making money, which is rare. Erin is an exceptional injector; highly skilled, detail-oriented, and incredibly thoughtful in her approach. You feel completely confident in her hands. Scheduling and communication are also top-notch. They're always responsive, quick to reply, and very accommodating.

This is an outstanding med spa. If you are looking for a painless microneedling treatment, Olivia…read moredoes a fantastic job. My face was glowing and back to normal the next day. Could not recommend enough!

Olivia is the best!! Had a really positive experience here with her. I had a few treatments done--…read moresuper happy with the results and the care Olivia has given me. She's super friendly and professional and just gets it! Very customer centric and made me feel at ease. I trust her expertise and have never felt better about my skin!

Dr Numa was involved in my care after two Mohs surgery on my face. The first time there were two…read moreareas of basal cell cancer near my mouth. He really thought about his approach and took his time stitching both areas that were close to each other to minimalize the scarring. I remember him going back and forth from one side of the table to the other to really look at the area as he proceeded, he was meticulous. He also was very calming, talking to me as he worked. No one can detect the scar even after I point it out. About a year later, I had Moh's surgery again for a area on my nose. This time I needed a graft (gulp). Again, friends who knew what I had gone through really looked and were impressed, as am I, how natural looking the area appears. Thank you Dr. Numa!

I got a lip Aug from Dr Numa and as you can see I LOVE IT ... I can't stop taking pics ... very…read moreeasy to work with him and Corey. Thank you I love it

I have been getting botox for 20 years with excellent results. I have always gone to a skilled…read morecosmetic physician to have my botox. However, I recently moved to Boston and after reading good reviews about SkinDeep Med Spa I decided to give it a try. I went to see Michelle Cory (a nurse injector) I explained that I wanted to reduce forehead wrinkles and crows feet but wanted to look natural. While getting my injection, I noticed that Michelle was not as careful as my previous providers while injecting. She also gave me more units of botox than I usually get. Several days later I noticed my left eye had started to droop. Droopy eyelids (called ptosis) are a known but rare complication of botox. It can happen if the toxin (botox) inadvertently spreads to the muscles that are responsible for lifting the eyebrow or the eyelid. This subsequently weakens or paralyzes the lid and gives the droopy eye. This (droopy eye) occurs if the injection is too deep, too close to the muscles, or the dose is too high, all of which are due to clinician error. This complication will likely last eight weeks. It appears Michelle injected the botox too close to my eyebrows and also likely gave me too much botox both of which led to my droopy eye. I went back to see Michelle with my complication and she admitted that this had happened before to her clients. She prescribed some drops which unfortunately, are not very effective. Other than that, she was no help managing the complication she caused to my eye and has not checked in with me since the incident occurred to see how I was doing. I am now out $600 for this procedure, and look quite disfigured. I read online that it is very important to choose a medically qualified, skilled and experienced injector who understands the risks of the botox procedure and will approach new patients with caution to decrease risk. Michelle (at SkinDeep Med Spa on Newbury Street) was not careful and likely lacked the clinical experience/training to avoid my complication. As I said, I have had botox for 20 years without complications. I will be reporting this complication to the FDA but wanted to share my experience so that others may avoid this issue. Think twice before booking an appointment at SKINDEEP MED SPA for botox as complications can be serious, disfiguring and even life threatening. I will be going to a board certified plastic surgeon or dermatologist for all my future botox.

I've attached photos of the results I've received at Skin Deep…read more First is a Before and After of lip filler. This lump of product took 5-6 return visits to dissolve with hyalurondaise. It finally went away. I asked for a refund for the huge hassle. I was denied. Instead. I was offered a complimentary service. It was suggested I treat the tear trough. I agreed. Next you will see the results of that. The tear trough was injected too superficially. Rather than dissolve this mistake, the solution was to again- do more-- for free. Then, an entire syringe of product was injected to "correct" and fill in the areas around the bag under my eye. This is the result weeks after swelling. You will also see an incorrectly placed Botox injection to mentalis (the chin) my mouth was approximately 40% paralyzed for 6 weeks. I wasn't able to speak and laugh at the same time. My mouth was distorted and embarrassing. When I showed Skin Deep my result in person, the reply was "it looks fine" "I don't see anything" At that point, I refused any more "complimentary corrections" and asked for a refund. I got one for $600 My under eye is still lumpy and uneven but I am working with a new highly-skilled, caring Doctor to correct the issue. The next photo you will see is 1 of 4 attempts that have been made by my doctor to get my medical records released from Skin Deep so we can know exactly WHAT substance was injected into my eye so that we can fix this. Skin Deep flat-out refused to release them to me personally. Why? I don't know. Now my doctor is involved and they have stopped responding......

I always have such a wonderful experience at Bella Santé Day Spa. The space itself is beautiful,…read morerelaxing, and thoughtfully designed, with great amenities that make it feel like a true escape. Alexandra is incredible--she takes the time to tailor each facial to my specific needs. I have sensitive skin, and I always feel completely comfortable and cared for in her hands. She's knowledgeable, attentive, and makes the experience feel both personalized and calming. I leave feeling amazing every single time, both during the treatment and long after. Highly recommend!

I had a Swedish massage yesterday from Nicole and it was amazing! She listened to me and hit all of…read morethe spots I needed. Today I feel so much better. I highly recommend visiting Nicole!

Dr. Miller is amazing. He does the best work without lpoking like you had work done. He also will…read morenot do something that he thinks will not have a good result. He is an amazing physician and person. The staff is so gracious and professional I can't say enough about all of them. Robin the office manager is so professional and personable at the same time. Dr. Doherty is wonderful as well. They now have Dr. Sanan and Dr. Moustafa that bring new talent and procedures to the practice and are both talented and incredible doctors also! I have had nothing but excellent experiences with all of the doctors at this practice they all have unique and top notch expertise.

If you are looking for the consummate professional, you have found her in Dr, DiGiorgio…read more I have seen quite a few dermatologists for different cosmetic procedures and she is by far the best. Here is what separates her from the rest (in my opinion): -Honesty- when I have asked her opinion she had always been honest in letting me know what will and won't work and how. Additionally, she has always taken her time in explaining everything to me so I have a clear idea of what to expect- result, down time, etc. -Care- she truly cares that her patients look their best. There are doctors who will look at you, do a procedure and are out of the room. Dr, DiGiorgio takes her time to ensure that you are comfortable and that you will truly achieve the best possible result. She cares that her patients are happy! -an amazing eye for what will work, symmetry, etc. I trust her. I know she will only do something that will look good. Honestly, if she tells you to do something- do it. -she really does have an "angel's touch". She makes the experience pretty painless. I am thrilled I finally found a Dr. with her level of education, knowledge, and talent. Will not go anywhere else.

Parking is difficult but they have a garage close by . The staff is super friendly. Good quality…read morecare .

Wait 6 months for an appointment, only to have them cancel on you the day before because they…read morescrewed up and double booked the appointment. Then make you wait nearly a month to go to a different clinic rather than fix their mistake. Mistakes like these shouldn't be acceptable in healthcare.

I've been coming to Removery for 7 months now, I've completed 4 sessions as they take appointments…read more6 weeks apart from each other, and I am satisfied with the removal process and the removal associates. That being said, when I signed up, I purchased their smallest package for a very small tattoo for $1500. Since my purchase, they have had multiple 50% off sales, so I definitely feel that I got a bad deal and would advise anyone to wait for their sales to make a purchase. I've also looked into other places that are not as expensive, although I can't comment on the quality of their associates or removal process. I'm writing a review prematurely to the finish of my tattoo because I have been told every time I come in to write a review, and I don't prefer to write reviews before the job is done but I know they will ask me again at my upcoming appointment. I would prefer not to be reminded of writing a review every time I come in, as I do write reviews regularly and I will update the public when I feel it is necessary. I would suggest to the business owner that they refrain from pressuring customers into writing reviews at every visit.

Reliable. Really an amazing experience whenever I have an appointment. I was so insecure and really…read moreDidn't like the tattoo I'm removing and coming to Removery was definitely the best decision ever. Staff is always professional and kind. They know my name and always ask about my day and are super friendly and knowledgeable. 100% recommended.