i went in for a small break line repair, and they discovered this was caused by damage in the main…read moremechanism in the tongue. they took the time to show me the problem, and inquired as how to proceed, instead of just fixing it and presenting me with a huge bill in the end. Not only was I impressed with their professionalism, and honest approach, the bill was significantly less than the quoted price I had received. my trailer brakes work better than ever! 5 stars!!

Service is great, friendly people I would highly recommend this business for your trailer or truck…read morerepairs

Typically pretty reasonable for pricing and front desk staff are super friendly…read more I was missing a couple screws from my skid plate- Little surprised that not only did they not have screws the solution was charging me $5 for a zip tie and with the 15 minutes of service I was charged over $25 for labor. And 7% sales tax?? If you can't help me- just tell me.

They were the most affordable place for the repair I needed! Didn't try to upsale or create other…read moreissues. Completed the work timely, very friendly and didn't treat me like other places do when you are a woman. Will use them for all future repairs that I can't do myself!

absolute best car service in North America. my explorer was reborn. Pat, Jeff, Bill and Amy do…read morenothing but great work. Value . They are fair. Cars cost money, but at least you brought it to the best service shop happening today. hard work, experience and fairness. sums it up

I read the reviews and only heard good things. Brought my car in and told them what I thought it…read morewas. I had to bring it back twice more before they came to the same diagnosis. Then the solution they offered wasn't going to resolve it. I was also told the dealer price for the actual needed part was too high (true). When I asked for the part number to research it, they gave me the wrong one. Very poor experience. I would steer clear of this place!

'm new to the area and had to return my U-Haul trailer to New World Trailers. From the moment I…read morewalked in, Karen in the office made me feel right at home, turning a simple errand into a pleasant experience. While there, I noticed they also do custom trailer fabrications, so I brought in my Sprinter van to see if they could repair my back step bumper, which had recently come off due to a bad weld. Not only was the turnaround quick, but the pricing was refreshingly fair. Justin went the extra mile--spending an hour making sure my bumper wasn't just fixed, but fitted perfectly. That kind of dedication is rare these days, and it did not go unnoticed. Coming from an area where kindness can feel like a luxury, I truly appreciated the warmth and service I received here. This is the kind of company you feel good about supporting, and I'll gladly be back whenever I need their help.

super over priced!! did half the work i needed done and after about a week of having the trailer…read moreback wires were already hanging down.

Miss diagnosed and quoted $3000.00 for something I had fixed somewhere else for $1000.00 . wasted…read morea lot of my time and trust in a community business. I knew when I was asked to fill out a statement before I could use a credit card to pay for the diagnoses that this company had robbed a lot of people that in turn went back on the credit card company . Do jot recommend.

They did a poor job fixing up my vehicle for prices that were somehow even worse. There are much…read morebetter places out there

They quickly diagnosed the problems. Kept in touch with me. Able to solve my problems quickly. I…read morefeel their fees were fair.

Our older vehicle (1977) had engine issues while we were traveling through Des Moines. Trevor and…read morehis crew were AWESOME - thorough, professional, personal, and super communicative. Trevor and his team stayed late, went the extra mile, and even helped with parts that had to be sent out for machining. We got great service and in a timely manner. We would HIGHLY recommendJ Town Auto. Kudos, guys! And Eddie says "hi"!

Another customer won over. Craig's is hands down the best repair shop I have ever visited. The…read moretechs there know their stuff and if they don't, they'll admit it. Saved me over $300 compared to getting new brakes at the dealer and even fixed a leak in my tire at no cost. If you need work done in Indianola (or Des Moines for that matter) make Craig's your first stop!

I've been around the automotive block a time or two and have run across some very unscrupulous…read moremechanics in my day.....THIS IS NOT ONE OF THEM!! I've been to Craig's numerous times now for various car woes, and they've always been upfront and honest with me. When they weren't comfortable doing something, they referred me elsewhere not charging me for the hours they spent diagnosing problems and when another shop was trying to fleece me on a brake job, Craig's did the work for 1/3 the price. It's a bit of a drive from Des Moines, but honest to goodness quality mechanics are hard to come by, and well worth the trip!! I can't say enough good things about these guys!!

They came and replaced my transmission on the side of the interstate. He did it quick and clean…read more Had me on the road in no time.

Bill and his company came out and serviced my truck. great company to call 24/7 . Friendly , quick…read moreand affordable thank you again for he great work you did on the truck !!