We found Van Boxel through a Google search as we were shopping for cabinets for our basement…read morekitchen. This has turned out to be our favorite kitchen project! The cabinets are better quality than anything we could have expected. Delivered on time and perfect! Samantha spent time with us through every detail and we couldn't be happier! Her expertise made us feel confident in doing business here and we will be back for any future needs. Excellent Service, Excellent quality!

Just putting this out there for anyone who applies to work here or buys materials. Kyle vanboxel…read more does not care about his employees! He will get in your face and scream at you! If you are allergic to dust or mold they will purposely put your life at risk and make you clean out shipping containers and not think about your medical conditions. Kyle forced me to clean containers covered with dust and mold was told to suck it up and that you cannot be that allergic Happened to me multiple times caused me to have a asthma attack and almost had to go to the er. Also the owner cannot even keep track what day of the week it is is always on his phone he will tell you to have a good weekend and it's Monday am shows ya how in sink with his own company he really is. OSHA violations everywhere on the property 3 people have been injured to a loading dock he refuses to fix me being one of them and also my father who works there and another employee. Half the materials he sells are junk or damaged majorly due to him not knowing how to run a machine I cannot tell you how many times a day we would get stuck fixing stuff he messed up. I had someone I know get material from their and the shingles were junk water damaged from sitting outside and when he open the 2nd pack it had Algae growing on it. He gets the felt from overseas it's made in India gets it very cheap and then jacks the price. You want molded boxes of resisto or ice and water theirs plenty of that there. The place is very disorganized to like serious lack of communication. Also he can't keep work and home life separated has issues in his marriage was sleeping with his secretary and got caught by his wife at work in the truck so what's that tell ya about how he treats his female employees! This dude has no respect for other people. Told me I was a safety risk and fired me while he was in Texas at a business convention was not even mad enough to fire me in person and his reason for firing me was a crop of shit. I found out after the fact he fired me beocuse I stood up for myself and did not take his verbal abuse and getting in my face he got mad Becouse he could not get away with the way he treated me like he treated other employees. I busted my ass when I worked their made sure job orders were build and stayed late sometimes to make sure materials were sent out on semis on time for customers! He makes himself look good but on the inside he treats his employees like they are unvalued team members!

Ken has been doing floors for me for the past 15 years. He…read moreprovides professional service and quality in all the work he does, that is why I have been using him for the past 15 years. Marc Apple - Apple Construction

Great customer service and very professional in everyway and matter. Very knowledgeable as well.read more

Ok, I said I would give you an update when they finished. Well today was the day. The LVT was…read moreinstalled in 2 days by 1 man, Jeff. He came in, got right to work, moved everything himself... Wham, Bam he was done. Great job. Paid attention to all the details. Was constantly cleaning up after himself. We couldn't ask for more. The finished job is beautiful. Today the carpet guys came to finish one last detail, which was re-stretching the bedroom carpet... perfect finish. Bottom line - "Location Carpet" is the only company I will call or recommend for any kind of floor coverings. If you have a project give them a call.

I went in expecting to get a remnant, but for the same price left with new 2 foot squares I can…read moreeasily trim without handling the entire area's heavy carpet and cutting it around objects. I used adhesive on concrete, but it isn't always needed. Wonderful, helpful people here.

I was looking for basic carpet in my basement and a quick time frame. Victor came to give me an…read moreestimate within 30 minutes of my call and my install was done the next day! I was super pleased. The price was good and I ended up with a better quality carpet than what was offered by Home Depot for a much higher price and much longer wait time. Victor kept in good communication with me along the way. My service was fantastic!

I work as a personal assistant, my boss requested for her basement to have carpet installed & reach…read moreout to Victor. Once I called, Victor responded immediately with details of project needed to be completed. His pricing was extraordinary compared to most well know companies. They've completed the project within the same week as well which was even more outstanding going above and beyond.

My wife and I were looking for a local business to replace our carpet and wood floors…read more We went on on a Saturday morning we were greeted by a warm smile and person who listened to what we were looking for. Then Jamie was quick to offer many ideas. She even allowed us to take home samples and make recommendations to installers who are well qualified and as professional as they are. I would also like to say Carrie one of the owners came to our house and brought samples and took measurements. She was very professional and listened to what my wife and I had to say. Later when my wife changed somethings Carrie did it and made us feel less like we were family and made the adjustments without a hassle. The quotes were excellent and cannot wait till the work is complete it is great value.

I highly recommend Burton Carpet! I was referred to them after going to a few stores looking for…read morenew flooring for my home. Jamie was extremely helpful! She's awesome! She explained all the different types of flooring to us and showed us exactly what we were looking for. We purchased our flooring and received it quickly. The flooring is absolutely beautiful! It's like we have a completely new home! We also purchased area rugs and they are the best quality rugs that I have ever seen! From start to finish our entire experience was wonderful! Very professional! I could not say enough wonderful things about Burton Carpet!

Amazing customer service from the minute we walked into the showroom until the completion of our…read morekitchen floor. They made sure we were completely satisfied with our floor. Highly recommend.

Costumer service in all departments is excellent. The quality of work is excellent too. The staff…read moreis kind and caring meeting your needs before and during the project. The staff is very reassuring that whatever the issue they will make it right. I am highly recommending them. You will not be disappointed.

Service Requested was fantastic quality of counter tops perfect value excellent they did a…read morefantastic job installing countertops

They did a great job installing our countertops and full height splash. Our job was difficult and…read morethey knocked it out of the park. The template guy, and install team was great. Very professional and respectful of our home. The lead time was a little longer than originally quoted but worth the wait.

Very happy with our purchase. Walker Floors was recommended to us though our parents who they've…read moredone fabulous work for in the past. They don't dissapoint. Rick & Beth are easy to work with. Rick came out and measured, provided a quote and answered a few quetions along the way. He and his wife, Beth were able to advise us on what flooring would best meet the needs of our family. The installers were friendly and professional and got the job done in two days (Living Room / Dining Room). They offer financing, which was nice - things were smooth every step of the way. They even gave us a complimentary microfiber floor mop and cleaning solution. We'll be using them again in a few years when our upstairs needs the carpet replaced. * * * * *

loved everything from stopping in and looking, to ordering, delivery and installation, and now…read moreenjoying our new bathroom , kitchen, and family room floors . all very good and grateful .

We couldn't be happier with our new porch--what a transformation! Iron Castle Construction's skill…read moreand professionalism are as impressive as the outcome itself. Owner Ken Schubert worked creatively with us and our design, streamlining materials and construction methods to capture the look we wanted at a price we felt good about. He took extra care in construction, picture-framing the decking, a detail I wish I'd thought to ask for and was overjoyed that he included. From inspiration photo to finished product, Iron Castle turned our lackluster, sagging brick porch into a wide, welcoming, beautiful entry. We're excited to tackle future projects together and recommend Iron Castle to everyone we know.

I honestly feel a bit bad leaving a 3-star review here because everyone I interacted with at Iron…read moreCastle Construction was genuinely kind, respectful, and responsible. On top of that, the quality of their work is fantastic. Among other great things about their work, they did a beautiful job matching the existing wood molding in our home with the new construction they did on our bathroom. Price-wise, they were right in the middle of the road compared to the other estimates I received. Where things fell short for me was communication. I know contractor-client dynamics can be tricky, but as the project progressed, it became increasingly unclear what the actual timeline or next steps were. The project ran longer than the original estimate, and I was never given updated, reliable estimates for completion. (Part of this was due to scheduling inspectors which had nothing to do with Iron Castle, but even factoring in the inspection wait time, the project went beyond the initial estimate.) Toward the end, communication broke down and workers would show up on days without prior notice, even after I explicitly asked to be kept in the loop on scheduling. That was stressful because we had our work to take care of. Big picture: Iron Castle does high-quality, beautiful work, and they are good people. But while I love the finished product, the process of getting there was not what I would have expected.

Buyer beware. The only positive part of this experience was the Sales department--and that ended…read morethe moment the contract was signed. From there, everything went downhill. Installation appointments were rescheduled four different times. In less than a year, with minimal use, both the carpet and luxury vinyl plank flooring look like they're a decade old. The floors have cracks, lifting planks, uneven seams, damaged thresholds, and mismatched dark brown plastic trim installed against gray flooring. The bathroom installation was the worst part. The installer reused an old toilet wax ring instead of installing a new one, causing a leak that damaged the new wood subfloor and leaked into the basement. They also failed to install flooring under the vanity. The damage cost us over $3,000 to repair. When we repeatedly contacted the company, it took months for them to respond. Their "repair" involved ripping out the brand-new subfloor and piecing it back together. The carpet also began wearing out in less than six months, and we were simply told they "don't do patchwork." This flooring was installed for my 85-year-old mother. Instead of standing behind their workmanship, management made the experience even worse. Dionte, from the Twinsburg office, was argumentative, refused to provide his supervisor's contact information, and promised reimbursement that never happened. Instead of covering the more than $3,000 in damages, the company offered only $500--and only if my mother signed a release giving up any further claims. This company failed in its installation, customer service, and warranty support. I cannot recommend them and will be filing complaints with the appropriate state agencies. (It's also worth mentioning they covered the water line hole and line itself under the refrigerator) .

I left a review on Google as well. They suggested I contact customer service. I have multiple times…read moreand only receive a returned email offering me no resolution to my situation. The sales rep arrive and quoted me a price of $6000 for carpet and LVP. I was offered a lower price by their competitor but they decided to match it. The day they were to install the LVP, my husband was home and I was at work. I came home to VINYL glued down "I thought you changed your mind". Beside them changing my order (I didn't catch the change in a barrage of emails they sent-my fault I was selling my rental as well during this time) they left glue all over the flooring. They did not replace my base boards as promised. This was first wk of April 2026. I am still getting glue off the floor. They left gaps where the vinyl was suppose to lay next to the wall. There are bubbles. I did not authorize them to take the remaining balance but they did anyway. They have lied to me, cheated me and stole my money. The one rep said "I see where you were looking at the LVP. If you want this it will cost an additional $2000". Needless to say, I'm not paying extra. Just fix the flooring and make it presentable. I plan to move at the end of the year. TN Johnson. 5/20 they say this isn't how they do business but I think it is. I have gotten NO WHERE with customer service.