Mariner is the owner and best hairstylist, she's not just listen but understood your needs, she is my life saver since 2010, never wanted anybody else to touch my hair, the best does not fully express how I love her work n caring for her clients, she became someone close to my heart n I will forever treasure her, love you n thank you for taking such good care of me. Forever yours read more

Bitter Sweet- My Fantastic Talented Hair Dresser is moving from Austin Texas to Ciana Salon & Spa in Los Altos, CA. Whatever will I do..? The 2 most important assets we can count on, no matter what we have on, are our hair and makeup! I'd move there too...but..I'm freaking married. I sent my daughter to Baldwin Cosmology school. We are praying she cuts, styles, and does it with pazzaz... I want to look Posh.. read more

Mi Vida Salon - My daughter is working on hair and makeup foe All to look Posh.. - Hair Salons Near Me - Los Altos, California

I have been seeing Sheridan for over 20 years. She is such a gifted stylist. I always get an amazing cut and feel so good about my hair! Sheridan is sweet and personable, I never know what I want and she always has great suggestions. I also love this salon, it is so bright, cozy and comfortable, such a nice escape. read more

I'm a believer in facials that work, not the ones where you have a bunch of stuff slathered on your face and show no improvement. My first experience here was great. All of the products feel fantastic and natural, not chemical-y. My first esthetician was great and we worked together for months. She taught me about my skin and showed me the products she thought would help. My skin looked better immediately and the products she sold me worked beautifully. I still go there even though I work with a different esthetician, and I still use their products. It's very expensive, so I signed up for their email discounts and get one of their shorter facials when I pay full-price. The staff are very attentive and the facial room is immaculate and beautifully furnished. I've also had my eyebrows done there and they're skilled and attentive to what I want. I highly recommend Ciana if you can foot the bill. I also used their makeup but they recently switched to a non-Aveda line. I also like their makeup line. Enjoy! read more

I was so excited to get a haircut from Jesse at this "upscale" salon, but was greatly disappointed by the sub-par haircut and mediocre service. I asked for a trim but the stylist cut off about 2 inches. He also added really unstructred messy layers that seemed to thin my hair if anything. Finally, he gave me slight side bangs that I didn't even ask for, and proceeded to half-way blow dry my hair so it looked completely unfinished. I had to go home, take another shower and re-do my hair before going out in public again. Needless to say, I wish I never came. I miss my old long, thick beautiful hair! read more

After reading Yelp, I decided to make an appointment with Jesse. However, I'm not sure if it's the Jesse that everyone has been raving about because this haircut was only $35 (online it says that haircuts are $60). I decided to try it anyway. I was the first person in the salon that morning. It's a nice clean place and the people working there were very welcoming. When I met Jesse, he sat me down for a consultation - all I needed was basic re-layering and a bang trim. He was very good at listening and personable. First thing he did was a scalp treatment. It was so good! He put some oil on his fingers and massaged my scalp. That was probably my favorite part of the haircut. After, he shampooed my hair with Aveda products. He actually never spoke of the products and never tried to push me to buy something. Knowing me, I'd probably give in. The haircut itself wasn't that exciting. It actually looked the same as before...except with more volume because he spent a lot of time blow-drying and styling it. Overall, it was a good experience. For $35, it was pretty amazing (scalp treatment, shampoo, cut, blowdry, style). I still don't know if it's the same Jesse that everyone is raving about, but this one is good too.I think I would go back again if I just needed something easy done. I don't know if he does a lot of crazy stuff usually so I don't want to risk it. read more

I still occasionally go here for waxing. Over the years I've seen many different waxers and they have all been good (except one reeked of cigarette smoke). They are usually good at squeezing me in even if I call day of. Parking can be bad at peak times. read more

Now that I've officially been relocated in Los Altos for a year, I thought I would find a resident esthetician and shockingly on my first try...I think I found her! I booked last minute with Jody for a facial, so they only had a slot for the express facial (30 mins) and it was exactly what I needed! It was $60 before tip, which I thought was extremely reasonable and acceptable for being in Los Altos or any other decent part of the Peninsula. Not only was the facial fantastic, completely spa-worthy and relaxing, but Jody was all about making sure that I was comfortable and satisfied (which I most definitely was). I don't know if I was just so overdue for a facial, or if this is legitimate, but... my face felt light and airy all yesterday and today, I can't explain it! I will definitely be going back. ***IMO a good facial can be completely botched if someone tries to hard-sell products to you after. She suggested a product since I had asked about exfoliating, but did NOT push it on me at all... Great facial + no product hard sell = success! read more

Melanie does great haircuts and color. I had my hair destroyed by another local salon after I moved here last summer and I went to Ciana upon a recommendation to have it fixed. I was able to bring in a picture of what my hair used to look like and Melanie was able to bring it back to life. Though not inexpensive, it was a lot less than I was expecting for a higher end Los Altos salon and the quality definitely makes it worthwhile! read more

I used to go here all the time to see Lindsay. She was amazing with my hair. I first let her did whatever she wanted and she did such a good job that I went back to her time and time again. Well, she doesn't work there anymore, unfortunately. I tried to to follow her to another salon, but she doesn't work there anymore either! Frustrated and feeling like a stalker, I decided to just make an appt with someone else at Ciana. Venus tried her best to follow my instructions on how my hair looked before, but it just wasn't the same. Curved in became Curled in (which, yes, are very different). A bob became an A-line. I am so dissapointed with my hair I think I might have it redone somewhere else. Sorry Venus, it just seemed to come so much more naturally with Lindsay. I suggest you look somewhere else for hair cuts unless Lindsay comes back. Too bad... read more

I love this place and the people in it . Especially, the owner . I work 7/week , however , when I need a haircut they always try to accommodate my schedule. I strongly recommend it. read more

I love getting pampered at Ciana's Salon and Spa. The staff is talented, warm and fun to be with! On the Salon side, Venus, Lyndsay and Jesse all do a fabulous job on hair, color and extensions. I especially love the hot herbal tea and the scalp treatment; what a great way to unwind before coloring and styling. I also appreciate the quality of Ciana's hair care products, like Aveda and Bed Head; they have made a difference in caring for my hair. I recommend regular maintenance with cuts and color as well as fun styles for special events. On the Spa side ... ahhh! I recently finished my 2nd round of microderm abrassion treatments and my skin looks and feels at least 5 years younger. I also recommend Ciana for a variety of facials and waxing. Jodie and Heather are experts in skin care and always make each treatment feel extra special. Ask about their skin care and natural makeup from TRUE cosmetics, too. I highly recommend Ciana Salon and Spa in Los Altos! read more

Venus does great with keeping my curls vibrant and touching up my highlights so that the grey doesn't show as much!

I had my haircut done by Linsay and it was awesome. She totally nailed the style I've wanted for a while, long layers that shape my face, too bad no one else has been able to achieve what she did. Alison, the receptionist, is really nice and friendly, and Lindsay herself is very sweet and has a fun, out-going persona. The haircut entails a scalp treatment with a small massage, shampoo wash, cut & style; all for $60. Reasonable, for all that it has, other salons this would cost somewhere between $80-$100. Very clean facility, with TIGI Bedhead products, but Lynsey said they were going to switch back to Aveda products. Definitely a fun place to get a hair cut and style. read more

I love coming here! Kari is amazing at what she does. Weather it's color, cut, blowout, or an updo; she's awesome! So is Marina! She did a fantastic job for my hair and makeup for my wedding and I can't thank them both enough for looking so flawless and glamorous on my big day!!! read more

I've been on Ciana's customer list since moving to Los Altos, but mostly thru their Day Salon, which has very nice, relaxing facials. So I receive enticing Next Day special emails which offer up reduced prices for both their Day and Hair salon. Have seen Jesse's name on many of the haircut offers for Next Day. After visiting Jesse for a hair cut only several mos ago, I was impressed. He has a great demeanor, and while he is just starting building his business, definitely gave me a very nice haircut and blow-dry. I looked better coming out of Ciana than with my regular place, and the value for his haircut is very good. I made a 2nd appt to coincide with our company Xmas party last Saturday. Again, he did a great job, I loved my shorter haircut, and it was fun chatting with him. Oh, and the staff are very gracious, both on entrance and exiting. Everyone seems relaxed, and working together as a team. They provide a really nice warm tea, some special blend, that I am starting to look forward to! Now I've made a New Years appt with Jess for my Color, which is a Big step. I'm excited! With the down economy, I look for Value and Service, and Ciana's Hair Salon is a great place. read more

This is the best Salon I've been to. I've never gotten a better haircut. Jesse and Lindsay are very professional, courteous, and talented. The establishment is very clean and well-kept, and they use Aveda products, which are top-notch. The prices are very competitive as well. I've been going there for over a year, and I can't see myself going anywhere else. read more

I have yet to book any spa services here, but I appreciate the friendly and helpful staff at Ciana. I have been using aveda products for a while now, and their guidance have helped me get the most out of my haircare. I also like their convenient location and spa atmosphere. read more

Lovely, relaxing atmosphere. High quality products and good staff. I have been here for waxing only so I cannot judge most of the treatments. They lose a star for their hard wax that they use for underarms and bikini line. This is a wax that they slather on and let cool and harden. Then they pull it off without a paper strip. This wax is SUPPOSED to be gentler than the strips that they use on the legs, however, it is WAY TOO HOT (it burned my skin! It left a mark!) and they did not turn down the temperature when I complained (nicely). Also, it pulls on my skin when they pull it off (way more than strips ever have). I have been there 3 times and had different aestheticians and every time the hard wax is too hot and hurts. Time to find a new place. read more

I have been going to Kelly G. for a few years now and followed her to Ciana. She's great! She works evening so getting an appointment after work is easy. Kelly is super flexible, bubbly and always makes me feel like a million bucks when I leave. She's honest about what would work and what wouldn't with my hair. (I have curly hair so the goal is not to have it be frizzy when I style it on my own!) I think she charges around $55-65 for a hair cut, the last few times I have also had the Brazilian blow out done. It's great for a few months but my hair just won't hold it too long. read more

It's scandalous how many great reviews are being filtered by Yelp! This place is great no matter who you see! All the the girls are super friendly and make my hair experience relaxing and fun! They sell Aveda and True products for retail, and the staff is more then happy to answer any question you might have about the product or service. Can't wait to visit this place and get gorgeous by Venus who usually does my highlights and styles! She takes the time to really understand what you want your hair to look like, and goes above and beyond to achieve it for you! (Seriously! I love lots of highlights and she takes the time to put a bizillion in my thick hair) If you want to be taken care of Ciana Salon is the place for you! read more

Things started great here but went downhill after a few months. Initially, Lindsay was awesome - she listened to what I wanted, gave great input and kept my hair healthy through the process of going from dark red to blond. She showed me new ways to style (curling with a straight iron, wow) that I totally use today. One time she was out sick on the day of my appointment. The salon rescheduled me with her for the next day - no problem. Unfortunately I was coming from work and was ten minutes late, and she couldn't see me because she was overbooked with all the other the previous day's appointments. She rescheduled me herself for the following Wednesday, even gave me an appt card with the date and time. Here is where it starts. I showed up that day and the folks at the salon look at me like I was crazy - she doesn't even work on Wednesdays! By now I'm pretty upset - this is my 3rd try, and my 2nd time leaving work early to fit into their schedule - and most important to me, my boyfriend was coming home from a month out of the the country on Thursday (the NEXT day). Now unless I went somewhere else, he was going to see roots and frayed ends. Great. I was very annoyed that Lindsay had made such an obvious mistake. They had no one to do color the same day, only offered to have someone else do a cut, and finally after waiting for 20 minutes to talk to a manager I was given a certificate for a free cut. The free cut SUCKED. I saw Lindsay and was in and out of there in ten minutes, NO JOKE. It was obvious she wasn't going to waste her time on a free cut, which pissed me off because she was the reason I had to get it in the first place! No apology for the mistake. I went back to her one final time to finish up my lightening and that was it. It's too bad. I wish I could go back to her because she has talent but I don't respect someone who values money more than doing a good job, ESPECIALLY when it comes to my hair. read more

What first drew me to Ciana was that they use Aveda products. I love that the products are natural and organic. It's especially important for color - there's no harsh chemicals or smells to irritate your scalp. I've built a good relationship with my stylist, Lindsey. I now feel really comfortable turning my hair over to her creative hands. With a bit of direction on the cut and style she does a great job. Bringing photos and taking the time to talk to her about what you want is helpful. She's fabulous with color so just let her do what she thinks is best. I'm really happy with my style and color. The service is friendly and accommodating. read more

I hadn't even gone to the salon yet, but was already turned off by it. I called them asking for some information about perms and what kind of perm services they can do - waves, loose curls etc. The girl on the phone was totally not helpful, was a bit curt, and had no interest in trying to help me out since I have never gotten a perm before and just wanted to know the basics. She instead suggested a consultation which would cost me another $25. Forget it, I'll go somehwere else. read more

I was referred to Ciana by a friend and have now been going there for a few years when I feel like splurging on a facial. I usually get Jodi and I think she is SO wonderful and skilled at her job. I also had Heather one time (not even sure if she still works there) and she was super nice and did microdermabrasion for me. I also appreciate that they suggest products for you but don't hard-sell. This place is a definite must-try! read more

I used to go here regularly for waxing and facials, but then my esthetician moved to another salon so I followed her. However, I decided to give their new talent a try and I am very disappointed! I went in for a facial (first appointment of the day) and Sarah was not ready for me. I had to go a few doors down to the salon to locate her! Then when she came in to give me my facial, her hands were ICE COLD! How is a facial suppose to be relaxing when the person is touching your face with COLD hands????? Every time she touched me, a chill went down my spine. What was suppose to be a relaxing experience was an experience I could not wait to end! I could not wait for her to be done so I could get dressed and warm again! NEVER again! This bothered me for a week so I finally called, not necessarily to complain because I didn't want to get her in trouble, but to let the management know that they should provide better training to their estheticians. I spoke with the manager and she was very apologetic and offered to send me a gift certificate for another treatment to give them another try. I agreed, but I never received the gift certificate! Needless to say, I will never go here again! read more

I really like the staff; they are very savvy in retail and in services... I felt like I had all of my questions answered. I have had services done in the spa as well as in the salon. Jody and Heather are very gentle and I immediately fall asleep *.* and in the Salon, Venus is very trendy and keeps up with what is new but also listens to what I want, so there for I feel right at home. I would recommend anyone who wants to get pampered to go to Ciana! read more

I had one of the worst facials at Ciana, and I will not going back again. I have been going to Ciana for a few years on and off, and the last time i had a facial with Jodi, and she was so wonderful. This time I had Amanda for Jodi was booked. It was more like someone just put lotion on you instead of a facial. Why should I pay $100 for someone just to dab lotion on me! My daughter could have done a better job than that! Secondly, the esthetician was not friendly at all, not sure whether she doesn't like her job or doesn't like dealing with people. Thirdly, I think my session was only 50 minutes instead of 60 minutes as it indicated on the service menu. I was expecting a shoulder massage and a facial massage, nothing, nothing like that at all, just the feet and hand massage. And the massage felt like someone just rub you with lotion, no strength at all. The last time i had my facial with Jodi, she gave me the hand and feet massage in addition to the shoulder and facial massage. Their service is not consistent from esthetician to esthetician, and defintely not worth the money! I had rather go to Burkes William and pay a little more for at least i know i will get what i pay for. I am very very disappointed at their service this time! read more

I was very disappointed with Jesse. He did 2 things that I generally associate with a poor hair stylist - first, when I asked him for layers around my face, he took one scissor cut down each side - no blending, feathering or layering. Secondly, he did not blow dry my hair completely even though I requested that so it dried quite frizzy. Overall, very disappointing and unattractive cut/style. On the other hand, Lindsay did a fabulous job with my daughter who looked wonderful and was ecstatic with the result. We'll definitely go back to her read more

I have been going to Ciana since day one. I've watched the wall paper change. (thank god) I love the familiar looks i get when I walk in. It feels a little like when Norm walks into Cheers. Anyhoo, Venus is my girl. I have, I'll admit a ton of gray hair (perhaps 75 %) Venus makes my hair look 17 again, the girl is magical, her skills are top notch. Aside from my awesome color (btw the caramel highlights in the spring are BA NANNA"S) I love to walk in with a pic of a haircut and walk out with the exact same look! Venus's razor cuts are amazing and I am always getting compliments. If you are looking for that special someone, Venus is it. read more

Got an amazing massage at this wonderful little spot thanks to my loving wifey who hooked me up with a liitle surprise. Christiana was not just great with her hands but also had a warm personality to just add to the relaxing time. If you come here, just mention 'turkey'. Enjoy Yelpers! read more

Mi Vida Salon - Hair Salons Near Me - Los Altos, California

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Jody seriously is the best!! I have been going to her for years for the Essential Facial. It is an hour of complete heaven. She's so great at making the whole hour 100% relaxing. Great salon. Serene environment. She doesn't try to talk through the whole thing (just at the beginning and at the end). The facial is wonderful, the hand and foot massage is awesome. My skin always feels so much better and more hydrated when I leave. I wish I could see her more often! read more

I have been seeing Venus for over a decade and even though I now live out of town, I still see her every time I come home! Why? She listens to what you want, does an impeccable job, and is professional and a lovely person. I recommend her to all my friends, especially those with curly hair. GO SEE VENUS! read more

A chic and high quality salon in a city of high quality salons. Immaculate, informed and responsive to the needs of their clients. The owner recruits the best stylists and maintains a superior facility. People who simply follow a stylist are missing out on the total package of what a professional salon can offer. The core clientele are who you should listen to, not the fair weather fans looking for the next "hot" salon. A fad comes and goes, but excellence, consistency, and service are forever. My wife is a professional woman whose time demands that she receives what she needs when she needs it. Ciana Salon has never let her down. read more

As one who has been receiving body care for a long time, Ciana tops my list for the simple fact of friendliness, professionalism and environment. I get my hair done there as well and frankly if I ever moved, I would make the drive no matter how long or far, just so I could walk out feeling the way I do every time I leave there. I have been a client for about 4 years now and look forward to many more. Thanks Ciana. read more

Linsday is an excellent person to see if you are looking for a new style. She listens, and gives feedback before she cuts anything. She asks how it is going as she proceeds, and doesn't go too fast. She really takes her time. She spent an hour on my hair. I have thick hair, and she truly respected it...she knows it has a life of its own and worked with it. The last thing I need is a hairstyle that only looks good the day the stylist finishes. This cut lasts! I am very pleased. Lindsay has a great manner and is personable. read more

I recently had a haircut from Jesse who works at Ciana Salon in Los Altos. My children said it was the first time that they really liked the cut. The style was more modern and up to date as oppose to other cuts I've received. The service was top notch. You wear a smock so that the hair clippings don't get on your clothing. A definite plus! read more

I got an okay haircut. Some stylists are better than others. The price is high though I thought. I've been several times and once It took almost 2 hours to get coloring - I don't have that kind of time. And the place is too quiet for me, but some might like that. read more

I go to Ciana and have my hair cut and colored whenever I am in town. I have never had a bad experience and even had my kid's hair cut once because I knew I could trust the cut and be treated well. The environment is soothing and relaxing, and the staff has always been friendly and professional. Although it is a professional salon (not a casual place I would normally take the kids for a cut), I have taken my kids in for cuts as well and had an equally pleasant experience. read more

I have been coming to Ciana for over 5 years and I can never imagine leaving!! The owner is amazing and knows how to pick the most amazing well educated staff. I have my hair done by Venus, she is AMAZING with curly hair and I will never let anyone else cut my hair, ever!! read more