My wife and I had a great time at "Sip & Salsa" class party at Mango Tropicana! It was…read morewell-organized with reserved tables in a separate upstairs lounge w/ our placards on table, and it was nice to know we don't have to keep eye out or keep looking for tables like regular clubs since we don't really drink. Alex our instructor was fun, engaging, and an intelligent instructor that broke the dances down for even beginners to follow easily. We first had bachata lesson at 8pm, followed by complimentary mojito and Cuban bites, then wrapped up with salsa lesson at 9:20pm. I wished salsa lesson was a full hour, followed by more fun salsa dancing with instructor dancing alongside (you know, cuz regular student folks won't keep dancing salsa on their own without pros' boosting presence) because afterwards everyone pretty much stopped dancing salsa after the last song after lesson ended. Then it was regular club time. Good vibe and we had fun. The wristband we got allowed free entry to the club downstairs so we could enjoy the cabaret performance and backstage live music band a bit too. Overall I would recommend Alex and Salsa Mia without any reservation for anyone with an open mind looking to have a good dancing time! Try it - don't be scared as there's no need to be! Gracias Alex!

For the price, it's worth every penny. The instructor was a great guy, worked with students…read moreindividually as needed, though there were a couple of moves that were a bit too much for me (spinning). I loved the setting - Mango Cafe is a vibrant and fun place - the class takes place in a side room on the second floor. We had 15-20 people, and the space was starting to get tight, but bearable. Appetizers were tasty, and enough for a couple of helpings. For the free drink, they accommodated the request for a virgin mojito. Includes a wristband for Mango Cafe entry after 10:00p (they close at 5:00a). Highly recommend the class, it's a great value.

We love NCL and have cruised countless times with them . We just recently took a four day cruise…read moreout of Jacksonville Florida to Great Stirrup Cay and the Bahamas. We were not pleased with our room choice. We had the balcony club balcony suite. The TV was the size of a computer screen, and we had trouble all week with the the door to the balcony, we had to call three times before they finally sent someone to fix it. We also were not impressed with the bathroom. I've never been on an NCL cruise line that had a tub and not a shower and not just any tub but a tub that was extremely high. See picture below as usual. The entertainment was great and the drinks were plentiful and the food was great. We would have to rate this cruise ship the Gem in need of some upgrades. We love NCL and will continue to cruise with them

Norwegian pearl Worst cruise ever…read moreNever waitied in line for hours from check in to get in and out of ships or even elevators . Horrible food like hospital cafeteria No steak no shrimp no see food not even fried chicken and nugget for kids Nasty !

The food was amazing! I ordered the avocado toast with gluten free bread and devoured every morsel…read more My daughter ordered the smash burger and she ate almost all of it but it was HUGE. We ordered two mocktails-her drink, the Heat Wave, was delicious! My drink, Tropic like it's hot, was also just as refreshing. Definitely recommend this restaurant. Service was impeccable.

Came to The Local House for brunch recently and really enjoyed my time…read more The restaurant is very cute and nicely decorated. Seating inside and out. Great service with very friendly servers. I started with a cappuccino, which was nicely balanced and great foam. Then I ordered the Local Breakfast. It came with two scrambled eggs, multigrain toast, home fries, and I swapped the meat for avocado. The eggs were nicely cooked, potatoes had great flavor but were a bit cold and very fresh but I imagine freshly made are very solid. The toast was not bad. Avocado was fresh. Good portion and good prices. My friend and I shared a pancake that was pretty good but lacked a bit of flavor but was still enjoyable. I would definitely come back and try other items as they have an all day menu!

We had a wonderful day at the beach and pool. Liam and Jonathan took amazing care of us. From the…read moreamazing chicken Caesar warp to the delicious pina coladas, it was a perfect day!

Very disappointed with our stay, especially considering the high nightly rate. It was absolutely…read morenot worth the price. We stayed at The Savoy during the first week of May for four nights. Given Miami's heat, the air conditioning in our room was extremely weak, and we couldn't lower the temperature below 70°F initially. The "queen" beds also felt much smaller than standard queen size, more like twin beds. The maintenance and housekeeping were equally disappointing. The bathroom sink was clogged, and housekeeping regularly failed to clean the room properly or restock toiletries unless we repeatedly asked. We had to request extra toilet paper, shampoo, and body wash multiple times. Every day, something was missed , one day there were no hand towels, another day the living area in our queen suite wasn't cleaned at all. We also asked for hangers several times and only received them after the fourth request. The night receptionist, I believe his name was Kevin, was especially unhelpful. When we complained about the AC and requested a room change, he told us someone would immediately bring hangers and assist us, but no one ever came. He also told us that we will get another room in the morning, but when we asked in the morning, the request was denied. Basically he just lied on our face to avoid any accountability during the night. Eventually, maintenance came to check the AC next day after we again asked another person on the reception ( i forgot his name but he was atleast helpful), But, initially they claimed it was fixed without improving anything. Only after we insisted that the cooling still wasn't working did they finally replace the control box, which allowed us to lower the temperature below 70°F. Overall, the stay involved constant inconvenience and unnecessary frustration. I genuinely don't understand how this hotel is rated 4 stars , neither the service nor the room quality reflects that standard. The only positive aspect is the beach access, but honestly, you're better off just purchasing a day pass rather than staying here. Unfortunately, we will not be returning.

I stayed at this Marriott and generally had a good experience, but not quite a four-star one…read more The location is excellent, and the price was reasonable by luxury beachfront South of Fifth standards. The staff were generally friendly, and a few were especially helpful. They handled three packages I had shipped to the hotel efficiently, though there was a sizable per-package fee. Small touches like afternoon boozy gelato samples and a lobby change machine for breaking $20s into $5s were appreciated. Breakfast at Lolo's was decent. My Marriott status included breakfast for two, though the included menu was much shorter than the regular one and the portions were modest. Still, the food was cooked to order, tasted good, and the servers kindly let me order both breakfasts since I was traveling alone. I didn't try the Japanese restaurant on site, but I heard good things and enjoyed the neighborhood restaurants instead, especially La Grande Boucherie. I paid a substantial premium for an oceanfront double room, but I'm not sure I would do that again. The balcony and glass door were fairly small, and the balcony felt boxed in for privacy. Next time I might prefer a cheaper park-side room on a higher floor, which could still offer a nice park and ocean view. The biggest disappointment was the late checkout. My Marriott Platinum Elite status is supposed to include guaranteed 4 p.m. late checkout, but the hotel would not honor it. Each day I was told to check again later, and in the end they could only offer 1 p.m. That created real scheduling problems, since I had planned around the advertised benefit. With no good place in the hotel to work or take calls after checkout, I ended up going to the airport hours early. The status is supposed to provide a room upgrade, but that wasn't available either. A couple of other issues matched complaints I had seen in recent reviews. One elevator stopped for several minutes with a group of us inside and did not respond to the buttons, which was uncomfortable even though the door eventually opened. I also received a call inviting me downstairs for a "welcome gift," which turned out to be a Marriott Vacation Club sales pitch. That should be presented more honestly. Overall, this was a decent stay and I might return. But given the failure to honor the guaranteed 4 p.m. late checkout, I would compare other options carefully before booking again.

Soooo...overall a pleasant stay in spite of my two stars. But here's the thing...if we paid $200 a…read morenight I would rate this a four star. However since we paid tripple that price I have to be way more critical. The staff makes it extra special. They were all friendly and had the "I can do it for you attitude." Kudos to the staff. Our "up-graded" room facing half ocean/city was tiny, a tad worn, had a very nice view, and non impressive toiletrees. The worst part of our room was the side of the hotel we were on. Our room was on the industrial exhaust fans side and it was extremely noisy. Had to keep our balcony door closed to drown out the noise. The location of the hotel, as others mentioned is ideal. Now here is the scary part...we got stuck on the elevator two times. It wasn't a long time but enough to scare me especially since I am very claustrophobic. I ended up taking the stairs to the 9th floor the rest of our stay. They did fix the elevator but this happened to quite a few guests and they didn't shut the elevator. Our complimentary breakfast (free with my Marriott status) was not the best. Breakfast is served in the attached Mexican restaurant which is not owned by Marriott. It is not a buffet. Small menu with the basics. Food was fair. We enjoyed the pool and the short walk to the beach. The pool restaurant has the best hotdogs! And we also enjoyed the quinoa salad.

My friends and I did the Everglades tour which included a shuttle ride (to and from) the park & an…read moreairboat tour! Our driver Barnebee picked us up from Bayside Market and throughout the drive taught us a little about Miami history/ facts! He also kept a good look out for some alligators. He was magnificent and made sure we were all comfortable and happy. In all, I recommend this tour company! It was affordable & fun! Don't forget to bring $3 to take a picture with Snappy, the baby alligator!

Used Miami Tour Company to go down to the Everglades. The ticket includes the airboat ride and an…read moreanimal show afterwards. We got the combo that includes sailing around Star Island right after we're back from the Everglades. It was fun-- got to see a National wonder and got to explore another part of Miami afterwards before leaving the next day. After the Start Island sailing tour you get to explore the Bayside Marketplace, with lots of cute little shops and bars. When you first board the bus they give you a map of all their tours and a mini bio of their employees. Michelle, the owner, is cool, we had been emailing for a while. I wanted to do a city tour on our first full day there but that day they did not offer hotel pickup so we ended up just kind of exploring on our own. Also, I got sick on our original day that we were supposed to go to the Everglades and since I was trying to cancel with less than 24 hours in advance they weren't going to give my husband his whole money back; only partial. I really did want to go to the Everglades so we ended up rescheduling it was a blast! It's a good company, just beware that you might not get your money back if something happens last minute. And honestly it's fair because they do have that disclaimer, and there are no exceptions. ‍

Note this place does not accept Apple Pay- Terrible…read more The staff here is absolutely terrible and inattentive. I went to order an empanada from the front and the man that was behind the counter (after taking a 80 payment for 3 food items and 2 coffees..) walked to the front desk gave the girl a hug went outside did some stuff and then came back to make our drinks. I don't even understand what happened there there was one employee working behind and he just walked away. I was told from the front desk that they only have one available cart for us to use and that the carts they had the previous day "disappeared"- the bellman was incredibly rude and laughed at me bc I asked how the carts from yesterday just disappeared... (might've been a bad question but a place like this that is so expensive... it makes no sense to have 1 cart in the entire hotel) I had to ask I believe a manager(Sebastian) he was so incredibly helpful and got us what we needed and really was the only helpful staff member there he rocks, he apologized oh behalf of the other staff and was helpful and patient with the situation! The food was probably the worst food I have ever eaten- they need to figure out that situation first. For the prices they charge I really wanted to tell the chef face to face how bad it was. The fish was over cooked to the point it was literally so crispy like a French fry there was no moisture left in the fish. The fries (were very good) the coleslaw had no flavor it tasted like mayo and cabbage like nothing else seemed to be in it.. somehow bland... The fish was bland. The tartar sauce was bland. Somehow even the horseradish sauce they gave me was bland. It was sincerely the worst fish fry I have ever eaten in my entire life. And I do not say that lightly........Really haven't had an experience like this anywhere else it was utterly ridiculous absolutely laughable for what they charge and the location. The best part if my meal was the fried and ketchup. So sad. The pastries? The chefs makes pretty croissants but the filling is absolutely terrible it was like curry chicken and peppers nothing like a chicken empanada.. didn't have any beef options all in all I would absolutely never recommend this place to anybody ever. Seems like it's going downhill or staff just doesn't care! I've seen the other recent reviews and they aren't great.. Doesn't seem like they let the chefs put anything on the menu themselves and really streamlined the whole thing terribly. I would not recommend this hotel unless you want rude service and terrible food. The only good thing about this place is that it's on the water..

MUSTY room. Disappointing doesn't even begin to cover it…read more I booked a 3-night stay (Sunday-Wednesday... so no partying, all "school nights," and not during any major Miami events like Winter Music Conference, Miami Open, Formula 1, Boat Show, or SoBe Wine & Food Festival). This was a quiet work trip. As someone who grew up in Miami, I always thought of the Mondrian as a solid, above-average hotel. It was reputable, with good hospitality, nice amenities, all that jazz. Well... this stay was disastrous. The room was musty and clearly not properly cleaned. There were countless stains, dust bunnies, scratches and cracks on surfaces, and different hairs in multiple areas of the room. Just overall extremely unpleasant. I genuinely felt uncomfortable staying there. The robe in the closet had several holes (not small. very obvious, literally the first thing you see, and they still hung it up like it was acceptable). The toilet barely flushed, consistent plumbing issues. The bathroom had visible oxidation on the shower head and hose. The ceiling shower head and one of the lightbulbs were broken, and several other lights were dim. Front desk experience? Honestly shocking. I'd expect this level of attention at a low-tier chain, not here. Staff behind the counter were scrolling Instagram Reels or TikTok (with volume) while guests were standing there. Just incredibly careless. After my first night, I went to the front desk and asked if all rooms were this unkept and in such poor condition. They acted surprised. I showed them photos (with the dust, sticky residue on the bathroom floor, hair in multiple places) and they said they'd notify housekeeping to properly clean the room. Well... housekeeping never showed up. Not once during my entire 3-night, 4-day stay. Super disappointing, because this hotel has potential and used to be great. I even overheard another group at breakfast talking about how disappointing their room was and another woman in the elevator also had a similar experience... so clearly not an isolated issue. Valet was also hit or miss. The guys mostly just standing around, sometimes opening the door, sometimes not. No help with luggage when I arrived. Just an overall lack of training, standards, and any real sense of guest experience not just with valet but everyone else. Expect the restaurant staff, they were wonderful. And to be clear, l wasn't in a standard room. I booked a junior suite, and the only redeeming quality was the space (which was not properly used so it felt awkward honestly). Everything else? Terrible. Would absolutely not recommend. The property is in rough shape, and worse... it feels like nobody cares to fix it.

I would describe this hotel experience as a series of minor inconveniences, of which if there were…read moreonly a couple it would have been fine. However, added up altogether, it was not the experience we were looking for here: - Weird smell throughout second floor and our room - Loud! I had earplugs on me, but complimentary earplugs would be useful. This doesn't bother me as much as I am not a light sleeper, but if you are I would strongly recommend against this location. - The room does not get very dark--could benefit from blackout curtains - Step into bathroom, which was inconvenient as this was advertised as an accessible space and my boyfriend has an injury and is using a knee scooter - No towel hooks near sink - Slippery bathroom - Hard to turn on water in the shower and barely any came out - Outlet is basically under nightstand so you have to get on your knees - TV didn't turn off but just went into screensaver mode (I tried both the remote and the button on the TV) - Phone number didn't work--the phone rang and then eventually got a busy signal - No pool--you can use a pool a couple blocks away - Have to enter through a restaurant The main things this place has going for it are the location and the price, but it does feel like a "you get what you pay for" situation since it was cheaper than other Miami Beach options we were looking at.

While I'm constantly traveling, I find myself experiencing many ups and downs--though, fortunately,…read morethere are more ups than downs. My trip to Miami started with a challenge: I arrived at an Airbnb only to realize I was never given a check-in code. After calling customer service and waiting 45 minutes, I was told the "owner" claimed they didn't even own the property. I then moved to a different hotel, but it failed to meet the expectations set by its reviews. Finally, I checked into Hotel Chelsea, and it was beyond great. I'd give the atmosphere a 4.8 out of 5; they even have an on-site bar and restaurant. The staff is truly what made the experience amazing. The hotel has a vibrant Cuban vibe with locals from Cuba, making it feel like a little slice of Havana. Between the beautiful pictures on the walls and the music, every detail captured the essence of Cuba. The hotel was incredibly clean, and I really should have stayed there from the start. Let's talk about the food: I ordered the seafood pasta, which featured very large shrimp, mussels, clams, and scallops. I could tell they were high-quality, authentic scallops because of their natural, irregular edges. I paired the meal with a cold beer, and the pasta was easily a 4.7 out of 5. It was the perfect meal to fuel a night of dancing in Miami! I highly recommend this place for both staying and eating.

Great breakfast, especially for the price in south beach (anything under $20). The breakfast wasn't…read moreextravagant, but very well cooked. The cheesy eggs were scrambled just right, the potatoes were seasoned well, and they actually had Turkey sausage (and not pork only). The waitress was kind and we received our food within 15 minutes; she even gave me a free glass of champagne for my birthday! I appreciated this. And of course, the view is always nice sitting outside on Ocean Drive (and they had fans facing our table; thank goodness because the summer heat is intense this year). I'd be happy to return again. Great service.

We were having dinner to celebrate my granddaughter's 17th birthday. Service was slow. The food…read morecame out late and it was cold. Had to send back a couple of dishes. The server was not attentive and was never offered refills on our beverages. Had to call out the manager to assist with our issues. She was very nice and apologetic and we understand they are busy but service could be a little if not more better. I received my credit card bill and it was wrong. We were overcharged (charge was more than the receipt showing a different balance) Attempted to contact the restaurant and no answer. I tried to different numbers listed on their website with no success.

I loved this. the tour guide had work on the route too. As an artist I love looking and…read morelearning and finding a place where this is part of the landscape was inspiring. no banksy that they knew of, but thats ok. this is about an hour, and my friend is handicapped, so it worked out well. you meet in front of the graffiti museum, and there is plenty to look at and photograph. beautiful. knowing that every oct they have a street fair to celebrate this, and they re do the walls every few years makes this the perfect return visit spot. Love to come in october for the street fair.

Great golf cart tour by actual artist who knows the history, the artists and the art. All of the…read moreart. She gave us a ground level review. Very detailed and insightful.