Very frustrating to drive 40 minutes out to prom dress shop only to have the shop closed when it…read moresaid on Yelp that it was open.

I ordered a dress for my prom from THEIR website that delivers directly to THEIR store from THEIR…read moresystem. This should be completely reliable. However, when my dress was delivered I came to pick it up and they tried to tell me it was out of stock after I already paid for it and i got a notification that it was delivered. They did not help me at all. They said they sent an email a couple of days before it was "delivered" saying it was out of stock. There was NO email. This was absolutely ridiculous and now I have no dress for prom. If you need a dress I don't recommend you waste your time here.

Bridgette helped me transform my grandmother's hand-sewn wedding gown from 1947 into my dream…read moredress. I came to her with very little knowledge about the process or what was even possible with the gown. She helped me create a vision, gave me thoughtful structural advice and options, and guided me toward decisions that ultimately led to the wedding gown of my dreams. She began by having the dress cleaned and brought back to its original color, then stripped it down to the base fabric and rebuilt it from there. We discovered it was just slightly too short, so she offered creative suggestions for how to work with it. She was patient with me at every appointment as we discovered what would work with the realities of the dress while still honoring my new vision. She added multiple layers, boning, and the perfect basque waist, and now it fits me beautifully. It is also surprisingly comfortable. What started as a 79-year-old vintage family heirloom became a bespoke couture wedding gown that feels like it came from a high-end boutique. I am forever grateful for Bridgette's patience, creativity, and expertise and would recommend her to any family, friend or loved one looking for a personalized, uplifting experience! Professional photos of the dress to follow.

Belia Bridal was one of the recommended vendors through lovely Bride. I reached out to Bridgette…read morefor initial quotes and pricing and she was very quick and responsive. She's actually worked on my specific dress a number of times so was comfortable with her being familiar with how my dress is structured. We started with a consultation and she gave the pricing for each portion of my dress in that appointment that needed to be altered. I had my dress hemmed, straps andjusted and made attachable/detachable. She also recommended a place to get the bust of my dress expanded so that it would be more comfortable for me. She gave her recommendations and gave me tips to make sure my dress was pressed for the day of the wedding. Thank you so much to Bridgette for her work. I thought her pricing was reasonable and her customer experience was really good and professional. Parking l parking in that street can be a bit tough but I was able to get parking on the street.

10/10 experience, would highly recommend for any brides looking for a dress. Trinity helped me…read moreduring my 2 hour appointment and was patient and helpful as I worked my way through different dresses. The dresses they receive are either from other bridal stores, sample sales, or on consignment, so the prices were super reasonable. I brought along two people and they were comfortably situated while I tried on dresses. I went through the racks and Trinity helped pill out the ones I was interested in, and then helped swap them out in the dressing room so that it wouldn't be too overwhelming. Free parking lot available and they do alterations too!

I can't recommend Winsome Brides enough, both for second-hand dress shopping and for alterations! I…read morefound a beautiful and affordable tea-length dress here that I used for my civil ceremony and rehearsal dinner. When it came time to get alterations for my wedding dress done, I was really stressed about finding the right place to go. I decided to use Winsome, and I am SO glad I did. Yilo executed the alterations flawlessly (bringing in the bust, adding tulle sleeves, and adding a bustle that caused the dress to drape beautifully). And I found the price to be very reasonable in comparison to other quotes I received. We're lucky to have this shop in San Diego!

Affordable, prompt, friendly are a few adjectives I would use in describing this business. Besides…read moredry cleaning they also do alterations. I myself had them sew on numerous patches on a club vest. It was completely done in a week and it looks amazingly good. So happy with the work. Support local businesses especially the good ones. Santee Alteration And Cleaners are the best.

The man who owns this place was combative and mean! I've been going here for many years for hemming…read moremy families jeans, always dealing with the woman (wife?) Ive had no issues...until now. Weeks ago I brought in ten pair of jeans for my two teens. The woman told me there was no need for any trying on except one pair each and she'd hem all pairs based on that. I asked her to allow my kids to try each pair on as we've always done because each pant is different in style. She wouldn't allow that and insisted one pair pinned would be ok. I was reluctant but she insisted. Two weeks later we picked up and one kids pants were fine but the other, all five pair were 3 inches too long still and the written tag said "shorten to 28"." We took them back and the man (husband?) was pretty aggressive insinuating it was our fault they'd need to be redone. He took a yard stick and measured my sons inseam and it was 25"...not 28". He said his wife had been getting ready to leave town for a wedding and must've made a mistake on them. No problem, I was kind and gave him no timeline to repair them. I thanked him profusely and left. Today my son and I picked them up and the man met me with "she said it was your sons fault not hers, he asked for that length." What?! Why not just hand them to me and say have a good day?! I paid A HUNDRED AND EIGHTY DOLLARS for ten pairs of jeans to be hemmed. They were not done correctly by a professional and at pick-up you're going to look at my 14 year old and say "it's your fault!" Who's the professional?! Who's the one tasked with the pin that was placed?! Not the child! The yard stick doesn't lie! I called the man out on his gas lighting accusation at my son standing there and he got loud and began yelling, telling me to just get out. Their prices have DOUBLED but I paid it. I expected that the professional knew what she was doing and when there was a mistake, I expected it corrected. My son should not have been blamed at the counter for the fact that his pants were returned several inches too long, nobody asks for pants to be so long they can't walk. It was a mistake, just fix it! The yard stick showing 25" inseam vs the tags saying "shorten to 28" don't lie. Yelling at women, a child and customers in general isn't a good business practice. I will tell those I know to follow me elsewhere. I believe it was an honest mistake just due to having two different sized kids with two different hemming needs. My other sons were hemmed to a perfect 28" as he asked. I believe she did the same hem to both sets instead of the 28" and 25" that was needed. Her husband was mad and I think she blamed us so he wouldn't yell at her (I don't blame her!) Again, his yard stick and my tape measure along with the written tag she created...don't lie. Even if it is the customer's error, good practice is to just fix it in order to keep a customer who's been coming in for probably 8-10 years now! We will never go back, this man is a bully in my opinion. I am including photos of the fixed pants at the proper 25" inseam and the tag saying "shorten to 28". I'm also including my son's measured inseam showing how long 28" would be, nobody asks for that...it's the point of hemming! The error was not ours and we did not deserve to be told we were trying to scam this man, get free fixes and screamed at being told to just get out. Funny thing is, I had a $20 tip for him in my hand too for a mistake that was theirs! He didn't get it SHAME ON YOU SIR!

Tara was an amazing lady to work with. She helped me find…read morefew dresses especially a dress for my son's engagement. She was attentive, helpful, courteous and very genuine in her treatment of us. I will recommend this place to anyone. May their success continues.

BE VERY CAREFUL BEFORE MAKING BUSINESS WITH THEM…read more very very rude. Once they take your money they will refuse and service you ask them for! Including alterations that should be done before picking up the dress. Cheap quality dresses for a high price! DO NOT GIVE THEM YOUR BUSINESS. Ask around before going to them and over 80% of people will have the same opinion about how rude they are and how cheap their dresses are

I cannot say enough about Charlene and her incredible talent. We came to her under serious time…read morepressure after an overseas dress order fell through just days before prom, leaving us scrambling to find a solution. We walked in to find a waiting room full of people, yet Charlene graciously squeezed us in without hesitation. She carefully saw and pinned the dress on the spot, assessed exactly what needed to be done, and promised it would be ready in two days. True to her word, my daughter picked up the dress on Wednesday, three days before prom, and it was absolutely perfect. Not just good, perfect. Charlene is a true gem and a remarkable talent. In one of the most stressful moments of prom season she delivered flawlessly and with such warmth and professionalism. If you are looking for someone you can trust completely with something that truly matters, look no further. We are so grateful for her! ​​​​​​​​​​​​​​​​

Always great service and on time. Alterations are always well done. Fair pricing on all services.read more

Christina was hired as a day of coordinator... but gave us all the help we needed. She was on top…read moreof everything. 2 hours before the wedding they were still dressing the tables. I have to say I was getting nervous, but my daughter (the bride) said don't worry mom she's got this. As it turned out, the wedding was flawless, it was the most beautiful Wedding I had ever seen... and a lot of that was the behind the scenes help. There is no way I could have coordinated this wedding and been there for my daughter. Don't try to do it yourself, call Christina and her partner in crime Kristen. They took care of everything. I thank you from the bottom of my heart!!!

Christina is amazing!!! She was the day of coordinator for my wedding a few months ago and I truly…read moreloved working with her! She has such a gorgeous eye for style, is thoroughly organized, a pleasure to work with, and truly exceeded my expectations as a bride. Since I was a "DIY" bride, I was experiencing quite a bit of stress leading up to my big day. Christina was always 10 steps ahead, and always had quick solutions. She really helped me tie any loose ends, kept us on schedule on our big day, and beautifully orchestrated our ceremony and reception. She delivered so much more than I could have imagined on our special day. I am absolutely thankful that she was my wedding coordinator. I couldn't have been happier with the results! If you want your big day to flow seamlessly and work with such a fun and talented coordinator, look no further and hire Christina! :)

Excellent customer service. This business responded promptly to my service request on Yelp! to have…read morea pair of pants hemmed same day for a business trip. This was early on a Saturday morning. I was instructed to arrive when the store opens, and theycould have my pants ready by the end of business day. I dropped off my pants at 10 AM and received a call at 11:30 AM that my pants were ready for pick up. The pants were perfect, and the cost was very reasonable. The staff was incredibly friendly and professional. I found my go to place for alterations in San Diego!

I came to Primo Alterations due to the excellent reviews and they did not dissapoint! You truly get…read morethe quality of work you pay for here. Isis was great and did a perfect job on my wedding dress. All the staff is helpful and friendly. I went back for a couple of other minor outfit alterations just a little over a week before my wedding day. They were able to get it done even quicker than I anticipated and again I was very satisfied with their work. Excellent quality and service. Thank you!