I have to admit I was a little nervous at first when I had to go on a search for a new dentist. I spoke to a couple of my friends, one from Palo Alto and another from San Jose, and coincidentally they recommended Michael Fong for both adults and children. I called and set an appointment and from the moment. Once I showed up at his office, his entire staff was friendly, warm and very courteous! It was completely opposite from what I experienced with my prior dentist. Most dentists, from my experience and research, treat you like a number, almost like cattle, get you in an out, and forget your name at times. Not Michael, he is absolutely the best dentist I have ever met and his work is great! Michael not only cleaned my teeth, fixed any cavities I have and whitened my teeth, but he also motivated me to care more about my teeth than anyone else. He truly does know how to educate you and get you motivated to take care of your teeth. From a bright smiling guy, I recommend Michael as a dentist! read more

I've been a patient here since Dr. Fong opened his Mt View practice. I couldn't recommend anyone higher. He is not only skilled and knowledgeable, but is also just a really really nice guy, and everyone there is great. You always feel comfortable with his easy going calm friendly manner with just the right touch of humor. They all really care about their patients and treat you like old friends and family. I've recommended friends and family over the years and every one has not only been really pleased but have also recommended others as well. They really go all out to help so if you are looking for a dentist to try or switch to, you're in luck, look no further and give them a call! read more

My family has been going to Dr. Fong for about 16 years since Janet (the office manager) went to work for Dr.Fong. Dr. Fong, Dr. Lagemann, Fanny, and the rest of the staff are the most friendly, knowledgeable, and caring. Overall a great experience! I highly recommend them to my family and friends, most of which are already patients. read more

I don't typically write reviews for service providers, but I've received enough request for dentist recommendations that I thought I'd put it in writing. I can't say enough great things about Dr. Fong! I initially learned of him through a friend and started seeing him in the late 90's and have always been extremely happy with him and his office staff (see details below). After returning to Bay Area (after several years of being away), I immediately sought him out and was relieved he was still located in Mountain View. AWESOME CUSTOMER SERVICE: Dr. Fong and his staff are extremely considerate and flexible when needed. Dr. Fong and his staff always take the time to explain what they are doing or what the options are. I'm the type of patient that likes to know the details and they have always been extremely patient while explaining things. From a scheduling perspective, they are awesome about trying to work around a patient's schedule. On occasion, I have had to make changes to my appointment times and/or only had a small window of time on a particular day free. Janet (their office manager) has even gone as far as to call another patient to see if they were willing to switch time slots with me! Now THAT IS SERVICE! STAYS CURRENT: Dr. Fong stays current with the most modern techniques. Over the course of the last 15 years I've had all sorts of procedures done (e.g., crowns, cavity fillings, etc.) As new, better technology has been developed, Dr. Fong has used them. He doesn't use the new technology for new technology sake, he uses them for all the right reasons (e.g., because they are stronger, longer-lasting materials, etc.). CUSTOMER COST-CONSCIOUS: Like most patients, it's important that my dentist doesn't recommend unnecessary procedures. Dr. Fong is actually very transparent about procedures and NEVER pressures me about doing anything. He lays out the options and also lets me know what changes, if any, there would be if a certain procedure is pushed out into the future. He always addresses my concerns and patiently answers my questions regarding options in procedures. EXCELLENT PAIN MANAGEMENT: If you're like me, I have an extreme fear of pain...especially dental pain! I found out I have an accessory nerve in my mouth that most people don't have. Dr. Fong has been very cognizant of it and has helped managed my pain step-by-step during procedures (4 separate crown procedures!) I have absolutely no complaints! Overall, I HIGHLY RECOMMEND Dr. Fong! I've referred many family members and dear friends to him and they have all been extremely happy with him! read more

Dr Mike Fong was recommended to me by my close friends. I was looking for a new dentist and I have heard many bad stories about scrupulous ones. Dr Fong is not bad at all. I called his office and was able to schedule an appointment right away. Once I got in, Dr. Fong did a full dental exam on me. I did not have any cavities, which was great news, but he did tell me I needed to floss better. :) What I really wanted to share and liked about my experience with Dr. Fong is his staff is the friendliest I have ever come across. Normally, dentist administrators give you the cold shoulder but they were so nice and professional. It helped make my experience a good one. Dr Fong was tremendously professional and he educated me on things I should do with my teeth more so than any other dentist. Thank you Dr Fong for such a wonderful service and I look forward to my next appointment in the future. Tim read more

I have been going to Dr. Fong for almost 15 years. A few reasons why I keep going: 1. Gentle and painless care 2. Friendly and fun staff. I get a post card and phone call to remind me of my appointment every time. 3. Knowledge and education. I appreciate the knowledge Dr. Fong has passed on to me regarding my teeth and gums. He has changed the way I think and that has translated into better dental health. 4. He gives me extra toothbrushes and toothpaste. I highly recommend Dr. Fong. read more

Dr Fong is the type of dentist we all seek. He is calm, patient, friendly and caring. He listens and doesn't force things upon his patients. His easy going personality is contagious and his work is superior to the handful of other dentists I've had in the past. I highly recommend you give him a try! read more

Before I was referred to Dr. Fong by my girlfriend, I was going to a"so called" dental clinic for my dental care. When I called to make an appointment I was pleasantly surprised that I was able to speak with a receptionist immediately and was able to find an appointment that fit my schedule. Dr. Fong's office and staff are all very professional and personable. As a nervous patient, Dr. Fong made me feel completely comfortable and was helpful in referring me to another great oral surgeon (wisdom teeth). Overall my experience at Dr. Fong's was outstanding and highly recommend him to all my family and friends. I recently relocated to Vegas and i still make the commute every 6 months to see Dr. Fong. read more

Dr Fong and his staff represent the best dental experience that I've ever had. Unfortunately, I neglected my teeth as a result of some bad childhood experiences and Dr Fong's team walked me thru several years - yes, years - of repairs and restoration. I used to fear the dentist office and the memories of physical pain, but after some serious work I can honestly say I never felt anything. They are patient and kind and give the proper amount of local pain killer to ensure my comfort. Would definitely recommend him to anyone. read more

I give Dr Fong and his staff 5 stars! I've been going there for over 10 years now. Everyone is always friendly, polite, informative, etc.. Janet ( office manager) has always been very flexible about scheduling my appointments . I will be going there until Dr Fong retires ; I'm guessing he's got a good 20+ years left in him. read more

After communicating with Anthem BC the reason was actually with them but not the staff at Dr Fong. it was the insurance they sold us which I thought we had was not actually bought for us, but for other kids in California. Anthem BS was deceiving in which they made you felt like you had coverage but you actually don't. Called Anthem BC about issue they said they have many similar complaints and recommended to file an official complaint with them. As a result, revised my original review to reflect the 5 stars. read more

Our entire family of 5 has been going to Dr. Fong for over 10 years. He is a genuinely good, kind-hearted, and an excellent dentist. He is very caring and skillful and always takes the time to explain your options regarding your dental treatment. He never pressures you to do unnecessary extra work but always explains the procedures and performs them flawlessly. Fanny, Janet, and the rest of the staff are always very friendly and helpful. Janet, the Office Manager is always very helpful in scheduling our appointments. She is also very helpful in maximizing our dental coverage and minimizing out-of-pocket expenses. read more

We found Dr. Fong via 1-800-dentist and our family made an instant connection with his friendly staff & dental team! We have two children, ages 8 & 11, who feel very comfortable with Dr. Fong & his staff, even after only 1 visit. Our 10-month old grandson is not old enough to go to the dentist, yet, but he sure loves visiting Dr. Fong's office when he comes with us!! That's how warm & welcoming it is there! Dr. Fong is very friendly, easy-going & patient in listening to you, and is equally patient in explaining any & all procedures & recommendations. We would definitely recommend his dental office to anyone looking for a better dentist! read more

Dr. Fong and his staff are great! I came across Dr. Fong through recommendations from my co-workers. I was previously seeing another dentist in the area, who had recommended very extensive treatment which didn't seem to make sense, other than extracting lots of money from me. Seeing Dr. Fong became a refreshing experience. He recommended home-care dental strategies which I followed diligently, and my teeth improved in a measurable way as a result. All this was done without any of those extensive treatments recommended by the previous dentist. I also appreciate how friendly the staff is. It's obvious that their #1 priority is to care for my dental health, which is exactly what a patient needs from their dentist! read more

I've been going to Dr. Fong's office for decades. The service level of the staff has been great throughout the years. I wouldn't go to any other dentist. I can't say enough good things about the team. The doctors are extremely detailed and patient. Janet the office manager is super friendly and always tries to answer any questions that come up. She really tries to work with us when we are trying to squeeze in appointments or have changes to our schedule. Fanny who works with patients during exams/procedures is extremely knowledgeable and gentle. Wish I could give the Dr. Fong team more than 5 stars! read more

I've been seeing Dr. Fong since I was a little girl and I followed my parents to the dentist. Now I'm in college, and I'm still with him. I remember him giving me paper airplanes to play with and how friendly he was. I have honestly never been scared of going to the dentist, and I think it's because of Dr. Fong's friendly, patient, and kind personality. Now I'm in college and in attempt to take care of myself, I worry a lot about my teeth, which need to last me a lifetime. Every time I see Dr. Fong I feel 100% comfortable asking any questions I have about my teeth, what kind of toothpaste I need to get, or if it's necessary for me to get any work done. And I don't think it's because I grew up in his care. He always gives you his honest opinion on what he believes will be best for your teeth, and what would be a good use of your money. Let me say that there was a short time I tried out another dentist since she was just across the street from me...and that was the WORST experience I have EVER had! I can imagine hating the dentist being in the care of this woman...This woman tried to milk my family for money telling me I had TEN cavities, which I clearly did not. She also pretended to give me a "white colored" cavity filling, which, never appeared. Very quickly after that we rushed back to Dr. Fong, our minds were eased (we checked for those "ten cavities")...and never returned to her. Also! Not only have my parents and I trusted him with our teeth for almost a decade, but we have given him countless recommendations within our family! Several of my aunts and cousins have been in his service and there has never been a bad review of his expertise. I know this is a long review, but it is because my family really trusts Dr. Fong and his practice, and I would love for others to have as nice as a experience as we have. read more

Dr. Fong is the most patient, caring, and relaxed dentist I have ever met. He is very mellow and kind, and incredibly laid-back about dental procedures--he would never try to up-sell you anything you didn't need. I've found him to be so gentle and calm, and acts as if he has all the time in the world to answer any questions or concerns that you might have. You get the feeling that he really, really cares. The entire staff is so personable and friendly and this may sound a bit much, but I kind of love them. :) read more

Dr. Michael Fong breaks the mold when it comes to dentist. Most dentist are very dry and out to make you break your insurance with most things your mouth probably didn't need. Doc Fong is the most passionate and genuine dentist I've met. He's worked on my teeth for the past 5 years along with my family members. My 6 year old niece hated Dentist and was reluctant to let them do dental work until she met Doc Fong and his staff. She actually looks forward to seeing the dentist now as she feels safe in Doc Fong's office. read more

Dr. Fong took over my previous dentist's office (Dr. McGary), in the words of Dr. McGary. I'm retiring and giving up my practice to someone who is passionate about dentistry as I was! That says alot, because as good as Dr. McGary was...Dr. Fong took the bar further. His staff is the best from Fannie, Helen and Janet! Always there to adjust to your needs and friendly at that! read more

As an avid softball player, one should not dismiss the dentist selection process. I was surprised to learn that so many of my softball teammates were clients of Dr. Fong, including those that live in the North peninsula or SF. I had always find a reason to avoid his practice, location, familiarity with other dentists, but when my current dentist switched practices, I finally decided to make the trip to see Dr. Fong and I don't think I will be looking for another dentist anytime soon. He quickly and acutely diagnosed my problem and offered me an array of solutions. He also brought to my attention potential issues without trying to upsell me something I could live without. I know for most, the dentist is a dreadful experience, but if you ever catch a bad hop off of the chin, you'll be well advised to call Dr. Fong. read more

Have been coming to Dr. Fong and Helen for cleanings for the last 3+ years and always had a great experience. Janet, the office manager is very sweet and flexible with schedule changes. Today I had 3 small cavities filled and saw Fanny and Dr. Tran for the first time. They were very gentle, calm, and gave me lots of breaks. It was very easy, smooth, and painless. read more

I have been a patient of Dr. Fong's for almost 20 years. Prior to seeing Dr. Fong I had the biggest fear of dentists (since childhood having to go see a "hack" in Oakland and so much fear that I use to take fillings without Novocaine). Dr. Fong is patient, courteous, compassionate and most of all has the highest level of integrity. Over the last 20 years I have had many many friends and family (including wife, kids, in-laws, parents, employees, etc..) come to see Dr. Fong when they have had issues with other dentists. Dr. Fong will always explain, in detail, what the options are. It pains me to see when a negative comment about Dr Fong is written regarding a patient's insurance policy. Of course as a dentist, Dr Fong accepts many forms of insurance. It is the patient's responsibility to understand what their insurance provider covers/doesn't cover. If there is a mis-understanding, the question should be to the insurance company (or to their company's HR benefits department), To assign "blame" to any medical professional is unfair unless they are intentionally trying to "sell" you unwanted or unneeded services. This has never been the case with Dr. Fong. All of the referrals I have made have stayed with him (except for re-locations). I even have former employees that will fly-in from other states to see Dr. Fong. read more

Dr. Fong is a very dedicated and caring doctor. Most teeth work besides cleaning is done by Dr. Fong. I had a few crowns performed by Dr. Fong. He is one of the few dentist that can inject the anesthetic needle without you feeling a thing. It is still tense while getting the needle but it is good to know you most likely will not feel anything. read more

I have been called the worst patient by dentists and nearly gave in to hospital dentistry (under anaesthesia) because my pain threshold is so low and it is like being tortured for me to get my teeth cleaned even. But I have had great success with Dr. Fong and he truly is the best at what he does. My wife has also been very pleased with his work. read more

My family has been going to Dr. Fong for over a decade now and we are very pleased with the level of care and professionalism. The entire staff is super helpful and friendly. The office is very well kept. Their advice is always spot on. Highly recommend. read more

Dr Fong is great. I have had very bad experiences with dentists in the past and Dr Fong helped to ease my anxiety. Fanny and Janet are a joy. read more

I've just started going to Dr. Fong's office; most recently for some cavity work. He and his staff were really friendly and patient during my appointment, and did a great job making sure it went painfree and easy. i would definitely recommend Dr. Fong to anyone looking for a good dentist in the south bay. read more

I've been going to Dr. Fong since 2000. He is a very good dentist. I especially like how he applies the medicine to numb the area before filling in the tooth. His technique is like no other. There is no pain from the shot. And there is no pain when doing the filling. I trust him completely, and I trust him with my three children, too. I don't make that statement easily. We have moved around the country because of work, but I go back to Dr. Fong every year when I'm back in town because he's that good. He and his wonderful staff treat me well. read more

I was referred to this office by a close friend of mine. My friend gets 5 stars from me as well because I couldn't be happier with Dr. Fong and his entire staff. Although I have Dental Insurance it is very limited and I was pleased with Dr Fong taking the time to tell me in detail what I needed done and then prioritizing the order in which he recommened me to get the work done. His Office Manager Janet was then able to help me schedule my appointments and is a whiz at navigating through all the red tape of insurance and out of pocket expenses as to minimize the blow to my checkbook. I also must give many thanks to the wonderful RDA, Fanny who is just as amazing as Dr. Fong in her role in that office. There is a nice balance of professionlism with just the right amount of a sense of family in this office. Janet, Fanny and Dr Fong make a great team and I couldn't be happier with my choice in Dentist. I look forward to dealing with this office for all of my routine dental needs for many years to come. read more

My husband and I have been with Dr. Fong for 6+ years (and I referred my sister to him as well). He is professional, honest and kind. He provides different options for me to think thru before making a decision. It's always a pleasure to speak with him and his staffs. They are a big family and treat their patients like family, too! read more

I've been Dr. Fong's patient for several years and he's the best dentist I've had. I've lived in Michigan, Texas, Florida, and California but have never had such attention paid. He takes the time to talk to you, explain your options, and always does a fantastic job. From the Office Manager that is fun and friendly to the hygienists who are careful and methodical, I highly recommend Dr. Fong to anyone looking for a great dentist! read more

I have been a patient of Dr. Fongs for more than a decade and last year I was treated by Dr. O'Farriell for the first time. Dr. O'Farriell is a wonderful doctor, she is gentle, caring, and is straightforward in her explanations. Last year I visited the dentist more than any year, and Dr. O'Farriell's chair side manner made that experience better. I highly recommend her to anyone as she is a wonderful doctor. read more

Dr. Fong and Dr. Farriell are superb dentists and wonderful people: kind, careful, thoughtful, gentle, well-trained, highly experienced and knowledgeable. Fanny, too, is amazing: she can anticipate my reactions and concerns before I can state them; she is a very supportive and comforting assistant (I used to be a high-anxiety patient, but no longer--I trust them.) And Janet faithfully reminds my family of its appointments. Best of all, no one tries to promote unnecessary procedures--they note potential problems and follow them until it's appropriate to fix them. We have been seeing these professionals for well over a decade, possibly two, and we'd be seriously dismayed if we ever had to lose any of them. My children are now adults and continue to seek their services. I am so grateful to be in their care. read more

We are new comers in this area. My wife and I have just had some dental work by Dr. Fong and his new partner Dr. O'Farriell, including 4 crowns and some cavity filling. They first explained the procedures they would take and then did a great job with extreme care and high skillfulness. Their other team members Fanny and Janet are also quite friendly and helpful. We are grateful for Yelp for providing us with their info and would be happy to recommend this dental practice to others. read more

Dr, Mike is a great dentist. I have been seeing him now for over 10 years. Lucked into him when I got a referral from 1-800-dentist. His rates are very reasonable and he makes sure to inform you of all your options and cost. His whole office is extremely friendly and courteous. read more

I am deathly afraid of the dentist a Novocaine needles. Due to that fear and a lack of dental insurance I've neglected my teeth and now have had some work that needs to be fixed. I found Doctor Fong through 1-800-Dentist. The staff is wonderfully friendly and attentive. One day I had neglected to eat and became faint. Despite the fact that my ride was there the staff sat me down and made me eat some crackers and juice until there were sure that I wasn't going to faint. A dental staff has never even come close to this before. Dr. Fong and his hygienist were very understanding about my fears and anxieties. I explained my fear of needles and how past dentists have been careless with the Novocaine and I've had to endure up to three shots to numb one small area. Never with Dr. Fong. He is very careful and precise with the shots. Only one small complaint, they don't do procedures involving root canals and pulling teeth like my last dentist. However they do have places within a very short walking distance and often they will call ahead and can get you in right away. Sometimes their staff members will even walk you over. I would definitely recommend Doctor Fong to anyone looking for a good dentists who cares more about his patients than the bottom line. read more

very very rude front office and too chatty hygienist . the front office lady is really nasty and she dint help a bit . its her job to find out how much is covered in my insurance and dint let me know and that chatty hygienist kept doing stuff in my mouth so i cant talk and then i get a bill of 500$. WTH !!! i went to this dentist just because he has all 5 stars. now i think its misleading . it was nothing like what the ppl tell you here .. i feel they are paying them to write good review, i dint see the doctor and when he came it was just for less then 5 mis .he did not even greet me . just because my dentist is in burlingame and i moved to mountain view recently i thot i would try a new dentist.. but BEWARE ! dont try him if you already have a good dentist . i will go to burlingame instead . these ppl are only after your insurance money. pathetic customer service and i tell you i am a real person .. so believe me and stay away from this dentist. his equipments are also not that hi-tech as all these ppl here mention. may be they dont know what actual hi-tech dental machines are !!! so they get impressed with the overhead light and the tiny computer monitor they see . its just the most BASIC stuff that all dentists have .. nothing fancy about it. non -co operating staff and over pushy hygienist . they are so cheap that they dont even give the complimentary tooth brush !! [Not that i care ..huhhh] read more

BEWARE!!!! I went in to have a root canal done and about a year later I went to another dentist because that same tooth he supposedly fixed started hurting again...so my new dentist took an x ray and it turns out Dr. Fong only drilled my root canal half way and FILLED it!! Who does that! So now its going to cost me twice as much to fix it!!!! I would not recommend him!! read more