Dr. Payne purchased the practice of Dr. James Peck. Dr. Peck was my orthodontist and took my daughters to Dr. Peck to which I learned Dr. Payne was taking over . Two patients and he disappointed me on both. The topper was seeing my 35 yo daughter and her jacked up teeth. She did not have an adult tooth where baby tooth was and instead of Dr. Payne recommending and implant, he chose to proceed with minus one tooth. Her teeth look like shit! Can guarantee he will hear from me as I saw her over holidays! Don't waste your money on this guy! Again he failed both of my children. One had braces stuck on gums and he tossed us off to ER. Ended up calling dentist to do the job! Again, don't waste your money on this guy. Wasted my hard earned money. Yes, intend to reach out to this Dr. deserves zero stars. read more

I would like to retract my initial review. I made a subsequent appointment with Dr. Michael Payne since then. He thoroughly explained the physiological reasons why my teeth weren't straight the way I expected (straight up & down... I don't remember the technical term he used). If I were more forward thinking in the very beginning, and described my expected end results; I am positive that he would have provided me with the same information. I just "thought" all teeth were supposed to be "straight up and down" after braces. Apparently with a lot of the population, that's not always the case. Dr. Payne and his staff have always been amazing!!! I am very pleased with my results!!! read more

This is a reeeeaaally long time coming but Dr. Payne and his staff are very nice, professional, and do a great job. My braces did take 3 years but I knew what I was getting into due to a referral from my dentist who mentioned Dr Payne can be a perfectionist and therefore take more time straightening your teeth. He even helped shave my teeth a few times so they were more even and so my bite was more comfortable with chewing. The cost in hindsight was very reasonable considering the attention and care I received. I really appreciate this office! read more

Dr.Payne I can't thank you enough! I've been with you for the last 3 years and y'all have been taking care of me since day one. Hands down the best experience before and after my braces. Thank you for blessing me with this billion dollar smile. Also thank you for having such an amazing staff you all have became like family to me. Inside and out just an all around beautiful and comfortable experience appreciate you and your business. I 100% recommend this orthodontist to any and everybody you will be in superior hands and will not regret it let them take care of you because that's what they know best! Couldn't have left any happier. read more

Michael Payne, DDS MSD - American River Orthodontics - Perfect teeth - Orthodontists Near Me - Sacramento, California

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Dr. Payne, I hope you read this review. I was a patient of yours I believe when I was 10 years old, I am 31 now. Back then the office was named Dr. Peck and Dr. Payne. I had my treatment there for many many years, head gear, braces, the whole nine yards. I still get get compliments today on my smile. Dr. Payne was always very welcoming, friendly and passionate about his work and working with children. I will come visit one day, my son is in need of a orthodontist! Thank you Dr. Payne for your phenomenal work. Ps. My moms name is Dr. Zaka , maybe that will help ring a bell :) read more

Amazing Staff & Amazing Service !! I can not thank Dr. Payne and his team enough. They are so caring and will walk you through the entire process to give you the smile of your dreams !! I highly highly HIGHLY recommend them. read more

Best orthodontist in the greater Sacramento area, maybe even farther, with some of the best RDAs as well. Very glad to have gone to him and happy with my results. I recommend his team to everyone I know. See attached before and after pictures: Also note my case complicated by a required jaw surgery that his team handled perfectly with Dr. Jackson of Sutter. read more

Michael Payne, DDS MSD - American River Orthodontics - Before - Orthodontists Near Me - Sacramento, California

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Can't tell you how much I appreciate Dr. Payne and his whole staff. From the start of my Invisalign process it's been so smooth and walked through step by step. Everyone is friendly and welcoming. Giving reminders on appointments via text or call. So easy to work with. Would highly recommend this office for any orthodontist needs. Very satisfied and happy with my new smile. Just a heads up they offer cookies on your way out. read more

I have been going here since I was little and they have fixed everyone in my family's teeth. We absolutely love Dr. Payne and the office staff so much! We always leave happily because they are all like family to us. You can definitely tell that they aren't going after your money but trying to help you out. I totally recommend going here for all of your ortho needs! read more

Michael Payne, DDS MSD - American River Orthodontics - Orthodontists Near Me - Sacramento, California

I appreciate the flexible scheduling, their willingness to be creative with payments, and the results. My smile is progressing faster than we anticipated. Thanks to all at Dr Payne's office! read more

After long research (pretty much every orthodontist in Sac) and comparison this is the best orthodontist office in town (both financially and service). I love their staff so much, and Dr. Payne is very very gentle and explains everything (both to me and my daughter)! If you are looking for a convenient and smooth experience, this is your place. LOVE their early morning appointments so much and they are always on time! Oh and did I mention they have warm chocolate chip cookies EVERY. SINGLE. TIME. read more

I am still recovering from poor orthodontia Dr Payne did many years ago. I am sure he has learned a great deal since he pulled a permanent tooth that ruined my bite and put me in pain for years. Serious headaches and TMJ resulted from his decisions. I'm having to go back into braces now to undo his damage from bad orthodontics in my teens. Just leaving this to remind everyone that dental decisions you make for your children can have lasting impacts on their health, and for the doctor to know that the kids you impact today will feel the effects of your treatments (good and bad) for years after. Always get a second opinion, because straight teeth don't always mean the jaw and bite are healthy. read more

I loved our experience with Dr. Payne for my daughter's orthodontia treatment. She has the most beautiful smile and he did such a wonderful job on her teeth! His staff is professional and kind. I am about to embark on my second orthodontia experience with my son and will be returning to Dr. Payne. read more

In the last two and a half years, my teeth have transformed into the perfect smile I've always wanted! I've built amazing relationships with the staff, who are always willing to answer my questions, help me with anything I need, and always make me feel comfortable. It doesn't feel like I'm going into an orthodontist office, it feels like I'm walking into a little family. If you're considering braces for yourself or anyone you know, I highly recommend visiting Dr. Payne's office! :) read more

I went to Dr. Payne after my daughter's dentist made me feel terrible for not starting my daughters braces. She refereded me to 2 orthos, one was her husband in El Dorado Hills. I was told she needed all kinds of work. While getting my teeth cleaned, I asked my dentist who her kids go to. She told me Dr Payne. She told me you should always go to more then one orthodontist. Dr Payne was my second. He told me the complete opposite of what I had been told and pointed out different things. He also told me she wouldn't be ready for a year. Dr Payne didn't want to just take my money or put my daughter through unnecessary treatment. I really like Dr. Payne and the staff are all nice. I've seen his work, and his honesty. read more

The best at what they do here my kids love it . They make it so easy for the kids to have braces

I just love this place! Dr Payne really cared and took extra time with my Ortho needs, being that he was fixing my mouth after another Orthodontist seriously damaged my teeth and it was very discouraging for me. He is honest and a true perfectionist.The staff loves what they do and it shows. Now that I am finished and very pleased beyond words my 12 year old daughter will be next. I absolutely trust Dr Payne and his staff and can't thank them enough for my care. They were all my Orthodontic angels and encouraged me every step of the way read more

The team at Dr. Payne's office is amazing. After I experienced the care with which they resolved my daughter's teeth, I decided I would have mine done. I never had braces as a child and I had such a bad gap that I could not eat a sandwich. I saw other orthodontists in Sacramento, some who do a lot of advertising a hard selling, and I was told I had to have braces for 2-3 years. Dr. Payne was smart enough to recognize I didn't need that. Dr. Payne created a case so that I had invisalign with a sprinkling of braces for a couple months. As a professional, I did not feel comfortable with braces and invisalign was great. The staff is so caring, so polished. They made it easy to go in and the process of 2+ years felt like a few months. I cannot say enough about this office. I wish all businesses were run like this. read more

We love Dr.Payne and his office staff so much! They are like family to us because we have been going here for so long and they are so friendly. I would recommend Dr.Payne to anyone. He does such fine work and my teeth look so perfect after years of his work. His wife and daughter are also very adorable and give such a good vibe to the office. My family and I have been going here for 8+ years. read more

Honestly I am not a fan of orthodontists, but this place is a exception. They have a amazing staff and the office leaves you with a homey feel. When I come here I know that I am going to get the best service from a local and professional office. It's easy and convenient and it makes you feel welcome. American River Orthodontists is a family friendly environment that's great for any age! read more

Michael Payne, DDS MSD - American River Orthodontics - Orthodontists Near Me - Sacramento, California

Dr. Payne is amazing dentist! He has helped my niece and two boys, they love coming here!!

I would highly recommend Dr. Michael Payne at American River Orthodontics. I am currently completing my Invisalign treatment and I am so happy with the results so far. Dr. Payne and all of his staff are absolutely wonderful! read more

He gave me a treatment plan and a quote for services the day of my consultation and got me in right away to put my braces on. So far he is doing a great job as he is taking a comprehensive approach to place each tooth where it needs to be and not cutting corners. He also came highly recommended from a friend of mine. read more

My daughter had her palate expander installed at Dr. Payne's office. The staff, from Shannon in the front, Sheryl in billing, and the amazing orthodontic assistants, to Dr. Payne have been kind and professional. Every time I call or visit the office I feel like they know me and my daughter. I've never felt like a nameless number. The office was up front will all costs associated with treatment and saw us promptly if there was any discomfort or repairs needed. I highly recommend this practice. read more

Michael Payne and his staff at American River Orthodontics came highly recommended, and after two years under their care I can also highly recommend them. I always felt informed, well cared for, and part of a happy family. Starting with the cheerful Erica in scheduling, the consultation with Cheryl and Dr Payne, to the photographs, measurements, xrays, dental impressions, (and in my case) the braces and then retainers, the doctor and his staff are friendly, patient and instructive every step of the way. I could not imagine a better experience. read more

Dr. Payne and his associates are total perfectionists. They won't quit until everything is exactly right, whatever it takes. It took about a year for them to complete all my many adjustments, during which time they were available and attentive to every detail. Now I get to go through life with beautiful teeth. I couldn't be happier! VJ read more

Absolutely love love LOVE this place! I have been a patient at Dr.Payne's office for a little over 3 years and I am so happy he's the one that fixed my smile. Him and his team are beyond amazing and welcoming! I am terrified of the dentist and anything dental, but they really helped me with my fears and I am officially two weeks now from getting my braces off! The process was long but it was the right one for me.. Dr.Payne is a perfectionist so be prepared for the rubber bands and wires ;) totally worth it tho!!!! my smile now even without my restorative treatment looks PERFECT! Thank you so much from the bottom of my heart Dr.payne and staff, I will miss you greatly when I'm all done. But I promise when I have my kids and they need braces I know exactly where I am taking them!!! read more

The experience here has been fantastic. The staff is friendly. Couldn't ask for a better orthodontist experience.

The moment I stepped into Dr. Michael Payne's office for just the consultation, I felt comfortable. There was no doubt in my mind about the adventure I would have with my braces for the next 2 1/2 years. You are always greeted with a warm welcoming from Bailey (formerly Erika too, who was there through most of my apts). Bailey is very good about knowing and remembering what days you like or what works best for your individual life/schedule, it's a plus for sure!! Even though Cheryl starts you out with the paper work and gets you all set up with Dr. Payne on the financial side, she is always still there through your visits with a smile as the staff works on your adjustments. Dr. Payne is Amazing and such a perfectionist! He cares about your teeth and their movement as much as you do with every appointment!! He speaks with you and keeps you informed on the process every step of the way and explains things in a language you can understand and remember. The staff that Dr. Payne has to back him up is such a perfect fit together!! Annette, Christina, Jenny and Becky all work as a team giving you their undivided attention during your appointment and also keeping you informed on what's going on through your adjustments. These ladies are always in great spirits, laugh, smile and you can tell they enjoy what they do. THANK YOU Dr. Payne, Annette, Christina, Jenny and Becky for my beautiful new smile!! Thank you Bailey and Cheryl for always greeting me and Kevin with a warm welcome! Kevin and I will miss my monthly visits and will never forget my wonderful experience with your office and the connections I have walked away with! I am huge on customer service and your office has that and so much more!! I highly recommend a consult with this one of a kind great team or rather family!! Sincerely, Terrie Lackner read more

I came to Dr. Payne on a referral from my personal dentist. Never thought i would be so comfortable here. My daughter is not afraid to go see them, she is only 7 but due to some dental issues had to get braces. She loves Dr. Payne and she loves the staff, always pleasant and smiling...i truly recommend them read more

Michael Payne is an excellent Ortho, he is always very professional and provides excellent service. I highly recommend him.

I can't say enough about how big of a fan I am. The staff is great. The office is clean and comfortable. Dr. Payne is the best!!

Someone mentioned "honesty " in their review . I completely agree. You want an orthodontist that puts the patient first and is very meticulous. This is your choice. Don't go elsewhere. He is very honest, reliable and a perfectionist. read more

We love Dr. Payne and his staff! From our consultation years ago through our most recent visit today they have always been welcoming and kind. Honestly, they all seem as though they love what they do, who they work with and their patients. We interviewed 3 orthodontists before selecting Dr. Payne and while they all gave us pretty much the same plan for just about the same cost +/- we could tell Dr. Payne was truly interested in helping us. He and the staff are knowledgeable, they listen and answer all questions thoughtfully. We have only had a few times where we needed a same day appointment but each time without hesitation they fit us into the schedule. If you need any orthodontic work done, do yourself a favor and check them out, you won't be disappointed. read more

My son was a patient of Dr. Ron Otto, so when my grandson needed Orthodontic treatment we wanted Dr. Otto, however he had just retired and Dr. Payne took over his practice. I have been very happy with the care my grandson has received here, the DDS is great and his staff are very knowledgable and friendly. I highly recommend Dr. Michael Payne to anyone that needs Orthodontic treatment. read more

I love the way they run this office. The staff is as good as the doctor. It's all very professional and my kids feel unafraid here. Dr Payne has a wonderful manner and is extremely efficient. From the welcome at the door to the cookie on the way out, there isn't anything we haven't liked about this office. If you have to have braces, this is the right place. My eldest just had hers off and her smile is stunning. The middle, with the biggest problem is happily being fixed now and the youngest will be joining them in a few years. We wouldn't go anywhere else. read more

Michael Payne and his staff are truly the best people you can go to if you want a beautiful smile. I honestly highly recommend them because they inform you on what they're going to do. When i would walk in i was always greeted by Erica, she always worked with my schedule and made sure i can make it. This Doctor and his staff are totally worth visiting, and the after results are the best anyone can ever expect. read more

My son got braces here and they straightened his teeth. Now he has a retainer. He came with a recommendation from my dentist. We've been very happy with his services. Relatively easy to get an appointment too, which is lovely. read more

Super friendly staff that put my dentist fearing 9 year old at ease off the bat. Dr. Payne is easy going and has a great disposition too.

Dr Payne and all the staff are friendly, efficient, and accommodating---not to minimize the excellent work that they do! My daughter's treatment lasted longer than originally planned and they held true to the original quote for services. I messed up on the scheduling of one of her appointments but they were understanding and simply made a new one for her. You are all awesome! read more