Disappointed to say the least. I've been a loyal customer and fan of Michael's for nearly 30 years -- back when they were just a tiny place in St. B. That's why this experience was especially frustrating. Today, I ordered two pizzas and was really looking forward to their cheese dip with the little dippers. When we received our order, the cheese dip was missing. Mistakes happen, so I called to let them know and see how it could be resolved. I had paid $7 (plus tax and tip) for that item. The first response I received was that the manager said "sorry" and that they would make sure it didn't happen again. While I appreciate the apology, that doesn't fix the fact that I paid for something I didn't receive. When I asked if I could at least receive a credit for next time, I was told no -- they could only credit the cheese itself, valued at $2, because of store policy. It's disappointing to learn that when a mistake is made, the policy is not to fully make it right. After being a customer for three decades, this experience has unfortunately changed my perspective read more

Michael's Pizza & More - Pizza Near Me - Clarksville, Tennessee

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Michael's Pizza - The Best in Clarksville! I don't live near Michael's, but whenever I'm in the area, I make it a point to stop by--and I never leave disappointed! Michael's is, by far, the best pizza place in Clarksville. Over the years, I've enjoyed every item on their menu, including pizzas, subs, wings, salads, desserts, and their irresistible frozen custard treats. Every visit to Michael's is consistently excellent; they always bring their A-game. Just tonight, I ordered three pizzas, a sub, and a few pints of frozen custard--I'm all set for the next few days! A big thanks to Luke and the entire team for their exceptional service and delicious food. If you're in Clarksville and craving top-notch pizza (or anything else on their menu), Michael's Pizza is the place to go. Ohh, I'll definitely be back--you can count on it! read more

Service was terrible, kid wanted to chitchat with their friend versus help customers. Food was cold. Overpriced. First time going, and we will never go back again. read more

Michael's has the best pizza in town, bar none, but if you haven't had their Italian sub, you are missing out. It is a perfect blend of meats, veggies, and condiments. It might be the best sandwich I have ever had. read more

This has become our family's pizza place. Always the same great quality and good service. The workers are always super nice and we take advantages of their specials. read more

This restaurant lets you get through a huge online order for delivery and then tells you they can't deliver to your home. It was too far. Seems to me they would let you know that immediately when you put in your address before you spend 20 minutes ordering for a large party. I'm furious and I will not promote their business or frequent their restaurant again. read more

Great pizza. No alcoholic beverages. A quiet place to enjoy a meal with friends and family

I always try and support locally owned businesses but it is difficult to give them my business when their customer service sucks. It was a Saturday night and I was craving a veggie pizza. I attempted numerous times to place an order by phone but no answer. Then I tried to place an order online but the website kept freezing, so I had to go in person. The restaurant was clean and had a 95 health rating. I walked up to the counter and waited to be greeted by this teenager who was obsessed by her cell phone. She seemed as if I was bothering her as she continued texting while taking my order. I should have ask her to repeat my order so that was my bad and $25 later it was all wrong. I ordered a veggie pizza with no peppers or cheese and a ceasar salad with no cheese. Again my bad cause I neglected to check my order before I left the restaurant. I got home to a veggie pizza with cheese and house salad topped with ham and parmesan cheese. Really I'm Vegan!!! It took me 20 mins. to remove the ham and cheese and the first bite was surprisingly pretty good. The toppings were fresh, the crust was baked golden brown, and salad was flavorful. All and all a nice spot that offers appetizers, salads, sub sandwiches, pizzas, Calzones, and dresserts but desperately needs to improve customer service. read more

Michael's Pizza & More - Not the Ceasar Salad I ordered. - Pizza Near Me - Clarksville, Tennessee

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Great pizza friendly staff. I am glad I found this little gem. Highly recommend trying

I was eating a meat lovers pizza and took a single bite at the tip and felt a hard this and I took it out.... It was A BONE!! read more

Michael's Pizza & More - Pizza Near Me - Clarksville, Tennessee

Really kind staff, quick with orders, clean interior space with an old school pizzeria vibe! The one thing I'll say is their pizza has FAR too much cheese, and not nearly enough sauce. These ratios are so far gone, I'm convinced I should request specific ratios. The crust looks and tastes fabulous! read more

We absolutely LOVE Michael's Pizza and it's our go-to pizza on Friday nights. Always friendly, always consistent. By far the best pizza in the area!! read more

Delicious hand tossed pizza. Best pizza I've found. Fresh toppings. I order 2 XL and freeze the rest. Speedy delivery.

Pizza is always fresh and hot!! The staff is very nice and great at communication. The service is always good. Portion size is always on par of toppings. read more

Nice eat-in pizza restaurant. Service was good too. Only complaint would be that the pizza needed to be cooked longer; very doughy and seemed undercooked. If you like doughy pizza, then this is your place. Will try it again and request they cook our pizza more. If you get extra sauce on the side, it's not even warm; right out of the refrig! read more

For the love of all that is holy, will someone please, PLEASE teach these fools how to cut a pizza in equal slices, one slice is about 6 inches across the crust, and the slice next to it, might be just an inch wide. Marco's, at one time became our "go to", but, after the second pizza arrived cut in slices so thin, they wee more like ribbons instead of slices. Done with Marco's, going back to Papa John's where they know how to cut a pizza the right way....will be expecting rubber stamp reply... read more

We come here all the time for custard. However the consistency of our order being correct is disappointing. I ordered a big un concrete today and it wasn't that at all. I bought two pints as well. Definitely not what I paid for. read more

Michael's Pizza & More - Pizza Near Me - Clarksville, Tennessee

This used to be my favorite pizza place in town. Quality and service just went down. We haven't ordered from them in about8 months. Decided to give them a try. Unfortunately the service appears to be the same. Ordered a pizza for delivery. Stated would be 45 minutes. ( that is acceptable as it is a Saturday night. 45 minutes go by and no pizza. 1 hour goes by and no pizza. I call the store. I explain to the lady I am checking on my pizza. She tells me they are busy, and will be there in 15-20 minutes. I here someone in the background actually say it is coming out of the oven now. I state, I want to talk to a manager. The lady yells, this guy is complaining. 5 minutes go by, finally Gabby gets on the phone and asks what she can do to help? I told her I was holding for a manager. She states that the manager is busy and told her to handle it. I explain everything again. Gabby states only thing she can do is give a credit for a future purchase. I accept it ( Gabby was pleasant). But I have never heard of a manager that is to busy to talk to a customer with an issue. Pizza, finally arrives 1 hour and 25 minutes after ordering. I open the box and it looks like someone played frisbee with it. read more

Michael's Pizza & More - Pizza Near Me - Clarksville, Tennessee

Pizza above all! The marinara has a sweet hint to it and the pizza always looks amazing! They have wonderful cheese bread, ice cream, and subs as well! We definitely have one too many "cheat days" thanks to Michael's! read more

Michael's Pizza & More - Pineapple and ham pizza - Pizza Near Me - Clarksville, Tennessee

Interesting little shop with local following. Prepares simple meals and have extra sides salads and deserts. Might be a choice if you are in a hurry, can't get to a better pizza place or need delivery. To me service and quality are most important. This establishment will be my last choice for meals. read more

The pizza was not too bad besides the lack of sauce on it. The breadsticks were tasteless and raw in the middle. We asked for extra ground beef since they were out of sausage. We had to remind the person on the phone to not charge us for that. The ground beef was not stuck to the pizza at all. Like they just poured the topping on. We were very disappointed by the food here considering the ratings. read more

Best crust in Clarksville! We have always had a great experience both in the store and with delivery.

So good! We had their Konan and Chicken Ranch pizza. The cheese and sauce was tasty. The quality of the pizza crust was even top notch! I took off a star because the environment was a bit lacking. I wish the seating was comfier and the decoration was a bit blah. My boyfriend and his family have been coming here his whole life and love it! read more

Ordered for lunch, told it would be 40mins. 20 mins later my food showed up. Great customer service while ordering and on delivery and really good philly cheesesteak sub. Definitely will be ordering from here again!! read more

****Edit to original review**** I changed the review to four stars and want to commend Michael's Pizza. After seeing the review, the owner personally reached out to me with an apology, as did Jennifer, the manager. They addressed what should have been done to prevent the long delay and offered to make this right. I sincerely appreciate concerned management and will give Michael's pizza another chance. Original below Bought pizza here 5/17/2018 at 619 pm. Pizza was delivered at 755pm. Cold and Late. Assistant manager offered a $10 credit in future cold and late pizza. Blamed it on drizzling rain but also said our pizza left half an hour earlier with 6-7 other orders. We live 3 minutes from this place. Literally around the read more

Michael's is probably the only pizza you can consistently count on for high quality. They're also the only place that serves decent bacon on pizza. Everywhere else just throws uncooked bacon fat on your pie, but not Michael's. Keep up the great work! read more

Michael's Pizza & More - Buffalo chicken pizza - Pizza Near Me - Clarksville, Tennessee

Tonight was my first time trying this place. So glad I did! Ordered a large pepperoni pizza. Can't speak for the rest of their menu but damn that pizza was delicious. Will definitely be returning read more

Short review: not bad on the wallet, good pizza (NY style-like), great daily deals, and awesome frozen custard! Will start regularly coming; wish I knew about this place before. Employees were friendly and answered the many questions I peppered them with. Will definitely be back. read more

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Definitely not the place to order a cheesesteak from... couple pieces of roast beef in a pretty decent piece of bread. Wings were pretty good. Thin crust pizza isn't too bad, but super greasy. read more

My family loves Michael's Pizza! Great value and great pizza. Also, the custard was a great addition to the restaurant. The Sango location recently added more space creating a great dining room. Go check it out. read more

The best pizza around!! Not sure why some of the reviewers had problems, but they need to give Michaels another try - I know that's hard, but please do because you're missing out! The staff is so friendly and they go out of their way to please - especially the manager Jessica!!! Plus, the most important thing is, the pizza is delicious and their sandwiches are delicious as well! Bottom line, every restaurant has some off days, however I go to Michael's often and it's been nothing but a great experience - just visit them again, you'll be glad you did! Grubbie R. read more

The pizza was delicious and the service was excellent! We got exactly what we ordered and felt it was a great value! They went above and beyond to offer us a discount and let us know about points on our account to earn us discounts toward future pizza purchases. This is a great local friendly pizza shop! read more

We're new to the area and was told by not just our friends but other reviews we found in area searches that Michael's was a pretty good pizza. I'd have to disagree. We found that their pizza is VERY good and for a great price. We're so happy with Michaels that we're not even willing to look any further for our pizza provider. Thanks Michaels. read more

Unfortunately our cheese pizza was terrible. I actually threw away a few slices. The kids seemed to like pepperoni pizza. Will not go back. I'm not a picky eater but it was pretty bad.it was my first visit as well. read more

So, I must caveat my review because I grew up eating true New York pizza and nothing but New York pizza would get 5 stars from me! However, Michael's is our go-to pizza place in town. The food is delicious and my husband is a HUGE fan of their cinnasticks (they are very, very sweet, but the frosting comes on the side). The cool thing is that they have a very easy-to-use online ordering system despite not being a large chain pizza joint, and they have a rewards program that is automatically added when you plug your phone number into the online ordering system. Pricing is a little more expensive that your normal chains, but we are willing to spend a few extra dollars to get the better tasting and better quality pizza. Delivery orders generally show up on time or sooner than anticipated in the estimate given. Overall, the best place in Clarksville for pizza. read more

Always has the most amazing pizzas and subs. The crust on pizza is off the chain, and far as toppings they load you up to the max, no skimping there. The best pizza in Clarksville hands down. If you have not tried them you are missing out. read more

This pizza is always amazing. We've been here multiple times, and our family always loves it. We can all get what we want, and it's decently priced. read more

I don't know what is the worst thing to find in your food but I found a metal locknut in mine. I called and they knew exactly where it came from(their pizza slicer). They didn't seem to think it was a big deal. Luckily I didn't chip a tooth. This was the first time I had been there in a couple years. The previous time I went the service was terrible. Many years ago this was the best pizza in town but the quality has dropped but to be fair the pizza wasn't bad but I wont be back. you can get pizza just as good down the road and you don't have to worry about the service or bits of metal in your food. read more

Good pizza and reasonable prices. Staff was friendly and our pizza came out quickly.

We really enjoy Michael's pizza. I love getting their green pepper, onion, sausage pizza. Delivery is fast and ordering online is easy.