HE WORKS FAST & FAIR PRICE.
I called on sunday to ask about a repair to my PS5 HDMI port. He told me would be able to fix it. I came in Sunday, he was very nice, asked me where I was from because I have a galveston number, and was very attentive. I asked him about the turn around time and he said it would take less than 24 hours and he would call me to pick up on Monday. Monday, I never got a call but just thought the work caught up so it didn't bother me. Tuesday at 9 am I called to ask if my ps5 was ready he said yes. I told him I would be there before closing, which is 8pm, to pick it up, he said Ok. At 6:50 I called and told him I was on the way to pick it up, for some reason I just felt the need. He then proceeded to tell me that he closed his shop at 6:30. I told him i'm already on the way, I previously explained to him I had no transportation so that was a bit annoying to hear. I told him unfortunately he did not tell me that, and I am already nearby. So it's a huge inconvenience to know that you closed your shop without telling me 2 hours and 30 mins before your advertised time. I got frustrated and told him that his Inconvenience is not my concern. due to miscommunication and attention to detail, he was unable to have a standing argument. he then gave in and said okay come on. I arrived, store is locked. I called him and asked where he was, he asked me who I was and what did I need. I then got more frustrated and told him I just spoke to him less than 10 minutes ago. he then asked me what time it was and what device I needed. after I already explained that to him 10 mins before!!!!!!!! I demanded professionalism and for him to come back, I honestly feel bad about the communication on my part, but this huge inconvenience is not my concern! I lost respect when he acted as if we never spoke on the phone. he is a GREAT GUY and I did apologize for the attitude. and he understood. and Yes I paid full price.
the picture was just to show that it looks open but he'd been gone for hours. read more