I will never trust another company to handle my appliance repairs. This company is honest, upfront,…read moreand does fantastic work. I can't recommend them highly enough. They've saved me so much money by repairing verses replacing my products.

Our gas oven stopped working properly. Mike checked codes and replaced the bake ignition at first…read moreevaluation. Subsequently things still weren't working right and I relayed info to him. It was determined the mother board was an additional problem. He ordered the part and made another visit to replace without additional service visit charge. He was very informative on how the oven works and issues to look for. I also appreciated when initially calling for first appointment the initial service fee was quoted and model information obtained so he could have some of the most common parts potentially needing replacement were available for quicker service. All staff very friendly and professional.

Had a little scheduling snafu, but it was addressed quickly. Technician showed up in time as…read morescheduled, was very knowledgeable and very deliberate in repairs to our refrigerator. Tech verified everything was working as required multiple times prior to completing all the work. Cost seemed to be very competitive from what I have seen/heard from others.

requested the service no one showed up that day so I had to reschedule then was charged $30 more…read morethan the price quoted on the when I called the company so they can make it right. I was informed because I didn't call them when the technician the reason I was overcharged and they would have the technician back out to me however that was not told to me when I'm originally made the call I was told to pay the technician with a card and it would be cheaper paying with cash than if I pay with cash. no one ever once said that I needed to pay the personal over the phone or call when a technician arrived. Technician was great. He came in and told me the problems very professional the company not so much.

I used Laurie Mechanical for a stove issue I was having. They did a great job and communicated well…read morethrough out process. I would use them again I really enjoyed their upfront pricing. That took away not knowing what to expect.

I patiently waited over a week for the service person to arrive and reached out several times. All…read morethe repair companies are booked days in advance. I reached him and he apologized on Thursday. We booked for Friday, he again, did not call or show up. I do not recommend this company if you have an emergency service need. Unfortunately, because it's my primary refrigerator and my kids are home for the summer, so it was filled with food, I took time away from my work. Since he did not show up, I had to throw away food and will receive no compensation for the lack of service. Please do not use this company.

Eddie came to my home on a Saturday! He fixed a short in the wiring in my dishwasher. He was honest…read moreand didn't try to charge me for something I didnt need. He even called to let me know he would be a little later than discussed.

The first time John's Appliance fixed our fridge, we thought he was too good to be true. The second…read moretime he came to fix a different fridge, we were convinced that John's Appliance Repair is one of the best true examples of outstanding workmanship, skill and talent. He really knows what he's doing. Is a great family man. Fantastic work ethic. Reasonably priced. Once he fixes it, it stays fixed.

On 3/24/26 they quoted me a $475.65 part/labor repair, claiming they "found that the single water…read morevalve in the back [of the refrigerator] has a crack in it. I declined the service. When I opened the panel myself, I found the water line to the valve was simply disconnected. I picked a small broken piece of the water line out of the valve, snipped off an inch off the end of the tube to get to fresh material, and pushed the water line back into the valve connector. The pump was not cracked and works just fine. I completed the repair myself and it cost me absolutely nothing. I wish they would refund my $122 initial payment for a trip charge and misdiagnosis, where the tech could have done the same thing I did during his original visit, for no additional charge. I messaged the company the attached proof with pictures and they ignored me.

This is the second time they are out to evaluate our washing machine. It is still under a purchased…read morewarranty so we thank goodness don't have to pay the service charge. Our machine is making a knocking sound but doesn't aways do it so last time we were told to record the sound and my husband did but that wasn't good enough . This time the guy had us run only towels and it didn't do it. He didn't do anything with the machine last time and it looks like he is going to ignore it again this time. So now if it does make the noise we have to save the load, hopefully it won't mildew before they come out. We can't wait for a catastrophic failure to occur with the machine.

My Maytag dishwasher wasn't working, they came and gave an estimate. It was a case of repair or…read morereplace (cost wasn't too dissimilar), but I had such confidence in the service tech Jamie, that I went the repair route (one less appliance in a landfill). From scheduling, ordering parts, scheduling install and install everything was a breeze. Janessa in the office possesses great communication skills as well. Five Stars start to finish.

Wall oven had an electronic door lock glitch. A tech named…read moreJamie came out and found the problem and pointed out the unsatisfactory installation done by whoever did installs for Big Sandy Stupid Store ( they suck) three or so years ago. Took a few days to get a new part (weekend). As soon as the part arrived, Jamie came out and installed and tested it. Very courteous and PROFESSIONAL. Cost was a little south of $500 which I thought was reasonable.

Nikki is very nice person for the customer service side. I had some service request for the range…read more They inspected very quickly. I received the estimate after we made an appointment with them, and they said it is the switch issue . I took the offer, and they came back to the house. They told my tenants they need more parts to fix the range, and they sent me another estimate. It costs almost the same as I am going to buy another new one. I decide to pay the $75 inspection fee ( just do not want surprise and make my tenants to wait). It is the experience I had for their company.

Dustin came over to fix our broken ice-maker in our refrigerator. He provided different options,…read moreand I went for the least costly route. He checked the waterline, removed the enclosed box, and found the problem with the fill tube. After putting everything back together, he told me what to look for in the next 3 hours. That evening I thought the problem wasn't completely fixed, so I called to reschedule. He texted right away to schedule the following day. But I didn't need him to come again since the ice-maker started making ice again. It just needed some time to unfreeze and get the water back flowing. Megan in the main office was also helpful, friendly, and accommodating. Easy communication by phone and with text follow-up. Extra bonus: the service fee and cost was very reasonable. I'd use them again for any appliance problems.

Murad came by and fixed my stove, fixed my dishwasher, and got my fridge's ice aker going again for…read moreless money than it would have cost to replace any if them even if I went with a cheaper model. Deeply grateful for the hard work, greatt communication, and explanations as we discussed each appliance. Will definitely call for future jobs!

I requested a service call on my Samsung front loading dryer that was making a loud sound. Zeyad…read morereplied to my service request quickly and immediately offered a time for the repair call. Once arrived he diagnosed the issue and gave me a reasonable quote and repaired it on the spot. He went over what he repaired with me and also offered some advice on how to maintain my dryer and keep it working well. Excellent quality, very kind and professional. Highly recommend.

Had a fridge that the water dispenser wasn't working on. Reached out to Roush Home Services and got…read morescheduled. Scheduling was easy and communication was gr eat. Brian was prompt, friendly, and knew exactly what the issue was. Let us know how to fix it if it occurs again. Was fairly priced and would definitely call again for any appliance/handy man issues.

Mr Roush is a magician. He's exceptionally knowledgable about his craft and explains issues…read moreclearly. His repair of my gas dryer was an outstanding experience all around and his charge was very, very fair and reasonable. He's a very nice gentleman.

Zach installed a new furnace and central air conditioner in my daughters condo. They were on time…read moreand professional. While doing the work he noticed a couple things weren't up to code so he corrected them. His work is what we expected. If you are in need of any Hvac service give Zach a call. Service and price were very reasonable. Bill K

From the owner: Detail-oriented HVAC-R and refrigeration technician with strong work ethic and hands-on experience…read morein commercial and residential systems. Known for reliable service, honest communication, and precision troubleshooting—from walk-in coolers to prep tables and home comfort solutions. Committed to client satisfaction and doing the job right the first time