Jeremy had a family issue with one of his canines getting hurt and so he called to let me know he…read morewould be a little late. Kind of him, but I absolutely understand the need to put our friends before business. He could have taken the whole day as far as I am concerned. Anyhow, he came out pretty much when he intended to after getting his dog to medical care, which I appreciated. I got my windshield replaced because I was tired of the million tiny pockmarks indented into my old one. I know there's wear and tear, but it still bugs me. He was cool enough to replace it for me in under an hour while also checking the seals around my other windows for free after I mentioned my car floods during intense rainstorms. He and his associate were professional the entire time. I will definitely hire him again when I go to replace my windshield again in a few years.

Quick reply. Excellent customer service. Competitive price. Next day service at my location. Great…read morecommunication day of the service. Stands behind the work and went above and beyond. High quality service and explanation of the repair.

NOVUS was absolutely brilliant! The technicians were prompt, knowledgeable, and I thoroughly…read moreappreciated the work they did to replace the windshield, in my daughters' car. I would highly recommend this company, and I will not hesitate to contact them again if needed. NOVUS knows the real meaning of good customer service!

I recently had my windshield replaced by Novus, and I couldn't be happier with the experience. I…read morespoke with Charlie to schedule the replacement--he was very helpful, knowledgeable, and made the whole process easy. He even came to my home to install the new windshield, which was incredibly convenient. On top of that, the price was excellent--significantly lower than what I was quoted by Safelite. I really appreciate the professionalism, quality, and value Novus provided. I would definitely recommend Novus to anyone in need of a windshield replacement or repair!

Paid thousands of dollars to have a engine replaced and the vehicle was returned to me with engine…read morelight trouble codes. The incompetent techs looked at the car daily for a few weeks before I gave up because all i was doing is chasing parts to replace parts. The owner who is supposedly a master ASE tech was supposed to get involved but playing games on his computer, remodeling his farm and ignoring a real estate foreclosure was far more important. To be fully transparent, I was a past employee that also to date is owed almost 4,000 thousand dollars. Based on public records, this company has screwed a lot of people, the State of Ohio, Huntington Bank and soon the SBA

My car died on a Thursday morning with an unknown electrical problem that left the car unable to…read morestart and battery drained. Working through AAA I ended up getting the car towed to 2 Brothers Automotive because AAA referred me to them and the tow truck was from that shop. The tow truck got my car (and myself- thanks to James for the ride) to the shop around 3:30 PM. The pros there took a look immediately and were able to isolate the problem to the battery and had a replacement delivered to the shop and installed REALLY fast. They gave me a very reasonable price for the battery and service and I drove out of there before 5:00. I would absolutely do business with this shop again.

Holden and Justin were fantastic! They did a superior job on my car!…read moreSev is a top notch customer servicev rep, she was in contact with me to update me on each process my car was in from day one! I would highly recommend Caliber Collision!

Good communication and great service. On time and works fast. No issues with the new windshield…read more The tech was very friendly and customer service oriented. My experience with Glass America was better than with Safelight. Highly recommended.

I'm an interior wood worker and keep all of my tools in my work car. Went out one morning and saw…read moresomeone busted my back window and grabbed a bunch of stuff. Called around and liked the price of this place. I got there a lot later than expected, but that wasn't an issue. Had me in and out in literally 20-25 minutes.

Donald who is usually our point of contact is excellent. He knows his products and is excellent at…read moretroubleshooting. We have had window tinting, automatic car and automatic car starters installed. Their work is first rate and they stand behind their products!

Had a new stereo (Stinger Horizon 10) and rear camera installed. Fantastic service and fair…read morepricing. Installation was clean and communication was excellent throughout. Highly recommend.

They gave me a fair quote. Excellent customer service when I followed up with a question.read more

From the owner: Family owned and operated locally owned with 10+ years experience.read more

Fast and efficient! Got us in right away! Great customer service! Thanks so much for helping us out…read morein an emergency.

SERVICE WAS POOR!!! I was given a time slot to come @9am for a windshield repair(35min or less job)…read moreDoesn't mater because it's a 1st come 1st serve when you get to the place lol. Now I'm informed that my service will be done til noon(12). Jasmine or whoever showed her attitude because 3 others customers was deceived the same way and complained to her! Kept cars captive while we all wait for the tech to be late. After waiting more than 4 hrs I left at 1pm. !!!AVOID THIS PLACE AT ALL COST!!!!!

They were quick and responsive and respectful. The team answered all questions and when it turned…read moreout I needed a new windshield they arrange everything with my insurance and informed me of any cost Or deductible so I could Make an account informed decision.

Back window on my wife's car was broken while out of town. Set up an appointment for a few days…read morelater through the insurance. We scheduled for a 8-12 appointment, but the tech ended up not showing up or reaching out so we had to reschedule for the following week. Although the first appointment made us apprehensive, the second one went much better. The tech (Joshua), called when he was about 20 minutes out and showed up shortly after. He was incredibly friendly, helpful and informative. The whole replacement took about an hour and he even vacuumed all the remaining glass out of the back of the vehicle. While the insurance paid for the entire repair, the invoice that we received did reflect a price that I felt was reasonable (under $400 for the glass itself and installation).

Communication The wait and waiting area…read moreEmployees The actual work performed and finished product of tinted windows. My new go-to place for window tint etc.

Third vehicle that I've had tinted at AAP in Lewis Center. No problem scheduling an appointment…read more Staff were friendly. Got great advice with a tint selection. Another job well done.