NOVUS was absolutely brilliant! The technicians were prompt, knowledgeable, and I thoroughly…read moreappreciated the work they did to replace the windshield, in my daughters' car. I would highly recommend this company, and I will not hesitate to contact them again if needed. NOVUS knows the real meaning of good customer service!

I recently had my windshield replaced by Novus, and I couldn't be happier with the experience. I…read morespoke with Charlie to schedule the replacement--he was very helpful, knowledgeable, and made the whole process easy. He even came to my home to install the new windshield, which was incredibly convenient. On top of that, the price was excellent--significantly lower than what I was quoted by Safelite. I really appreciate the professionalism, quality, and value Novus provided. I would definitely recommend Novus to anyone in need of a windshield replacement or repair!

After an attempted break-in on my car, I needed to get my driver's side window replaced fast. My…read morefirst instinct (thanks commercials) was to get a quote from safelite. Mistake! They couldn't get my car taken care of for over a week. I checked Yelp and found the project function to get a quote. The owner Gary responded quickly, even though it was 15 minutes til their closing time, and quoted almost $200 under safelite for a repair THE NEXT MORNING. Neil came out to my location and fixed my window in about half an hour. Great service and value!

This company has excellent communications! The employee I received onsite was also a good…read morecommunicator and his service surpassed my expectations. I would definitely use this company again because of the my past experience with them. If I was the owner or manager, I would be very proud of my employees!

Donald who is usually our point of contact is excellent. He knows his products and is excellent at…read moretroubleshooting. We have had window tinting, automatic car and automatic car starters installed. Their work is first rate and they stand behind their products!

Had a new stereo (Stinger Horizon 10) and rear camera installed. Fantastic service and fair…read morepricing. Installation was clean and communication was excellent throughout. Highly recommend.

I was paying out of pocket for a new front windshield, so I emailed several companies looking for…read morethe best price. Auto Glass Now was the first company to actually call me back, answer my questions, and get me scheduled. I did receive a lower quote from another company, but Auto Glass Now matched the price without any hassle, which I really appreciated. The whole process was incredibly easy. I dropped off my car, and when the work was finished, they simply texted me that it was ready for pickup. I loved how they took all the guesswork out of the process. Great communication, competitive pricing, and excellent customer service. I'd definitely recommend them!

I have had a windshield replace here before. My truck was broken into last night so I called to…read moresee if they could get me in today. The nice lady at the desk said they could have the glass in about an hour. I drove to the location, had to wait about 10 minutes until they moved my truck in to replace the window. I was leaving their location in 20 minutes. I ask a few questions of the tech (his name is Tee) he explain what they had to do, then I was done. Great place for repairs.

Fast and excellent service. I was receiving updates during time of repair. Easy estimateread more

Working with the estimator at the north westerville location was a total fiasco. I'm not going to…read moremention his name publicly, but if he is going to be the face of the company and primary communicator than he needs to go through more extensive customer service and general business training.

I'm an interior wood worker and keep all of my tools in my work car. Went out one morning and saw…read moresomeone busted my back window and grabbed a bunch of stuff. Called around and liked the price of this place. I got there a lot later than expected, but that wasn't an issue. Had me in and out in literally 20-25 minutes.

Holden and Justin were fantastic! They did a superior job on my car!…read moreSev is a top notch customer servicev rep, she was in contact with me to update me on each process my car was in from day one! I would highly recommend Caliber Collision!

Good communication and great service. On time and works fast. No issues with the new windshield…read more The tech was very friendly and customer service oriented. My experience with Glass America was better than with Safelight. Highly recommended.