I went in for a coolant flush. It took over 2 hours. They never even added fluid back into the car!…read moreI noticed because it smelled like my engine was burning up when I got home. They also never closed my hood before giving me back the vehicle. WTF? I've been using Jiffy Lube for years. Never again!!!

extremely over prized worst customer service…read moreunprofessional employees extremely long wait will never go back there again

I'd think twice if you value your time. I called the location and was told they could resurface my…read morebrake rotors and that it would take about 90 mins. A half hour later, I showed up, dropped off my rotors and was told they needed to measure my rotor thickness to make sure they're serviceable. That takes a couple mins with a micrometer. I was told to expect a phone call in the next 20-30 mins. 90 mins later, I called and nobody has had a chance to look at them yet, but the tech was going to look right now and to expect a call back in 5 mins. An hour later, I showed up and the guy at the counter said they were serviceable but nobody has started in them yet. I collected my parts, went next door to the parts store and got new rotors. I gave them half the day and couldn't wait any longer because I had things to do. I definitely won't be back.

I have used Optima 75 batteries in my cars for years (RX7 and C5 Z06). With the advent of COVID my…read morebattery exhibited symptoms of acid stratification, which I fixed by keeping one battery on the bench, which I shook as I walked past it. This generally let me have a functional battery around. But this is a Pep Boys review... I could not get one of my batteries to charge past 6 volts, so I took it down to the Juan Tabo store for exchange. They wanted to attempt to revive it, which I expected, and told me that I would hear in a couple of days... I didn't. So I returned a couple of weeks later, was told that they revived it but it got put on a pallet for disposal, and would only offer a POS house brand battery that barely cranks the car. Why do I feel like there's a very happy employee out the with a nice Optima battery in their car. Anyway, as you may gather, this is no longer my go to shop.

This is by far the best shop I've ever been to. The customer service is outstanding, and you'll…read morenever have to worry about whether or not the job will be done correctly. Can't recommend Advantage Automotive enough. Bring your car here, you won't be sorry.

I went to a well-known tire company to get the tires balanced and rotated. They wanted to charge me…read more$744 for a brand new set of expensive tires. So I looked up Advantage Automotive. Justin was very courteous on the phone and in person. They rotated and balanced the tires quickly. I am very pleased with their service.

Buyer beware!!! I had a coupon for a "Free" A/C check at this Meineke. Apparently, "free" means a…read more"visual check." They will look at it, with their eyes, for no charge, but they will charge you for any other action. I contacted the Better Business Bureau but Meineke refused to honor the "free" A/C check. I will never go to a Meineke ever again. Instead, go to Jiffy Lube at 3640 Eubank where you WILL get a truly free A/C check. I showed up without an appointment, waited only 20 minutes, and was given a full diagnostic on my A/C system for no charge. They were very knowledgeable, professional, and polite and I would definitely go back.

This is for the Juan Tabo/Indian School location/…read more I purchased a used car that needed a new exhaust--the previous owner had removed the muffler and made a real mess of the cat-back pipe. (This is a 2016 Ford Fiesta ST, which has some special needs.) Travis consulted with me extensively about what I wanted in terms of sound and performance and created an exhaust system that is just about perfect. The noise level is good, and the sound is right on. It was a little expensive, but worth it for the collaborative work and the excellent quality. I was impressed.

Mark Robert's and his team provided excellent and quality customer service. After picking up a…read morenail late Saturday night... they one of the few open on Sunday. They repaired my tire in a short amount of time. I would highly recommend Mark and his team!

These people were simply the best. Fixed my tire as I was headed out to Wyoming and the lady behind…read morethe counter was amazing. She brightened everything about my day my week my life!!!

1 Star - Deceptive Practices and Unnecessary Repairs…read more I'm writing this review to warn others about what appears to be a pattern of deceptive behavior at this location. Both a friend of mine and I have had nearly identical experiences that suggest intentional manipulation. A Friend's Experience: My friend brought car in for a routine oil change. The car was NOT leaking oil beforehand. After the service, the service advisor claimed the car had a leaky oil pan gasket, and sure enough, the car was suddenly leaking oil. Suspicious of this convenient timing, my friend took the car to Advantage Automotive for a second opinion. Their mechanic discovered that a plug/screw was simply loose--that was the entire problem. The oil pan gasket was in perfectly good condition. My friend spent hundreds of dollars just to discover that the mechanic misled about needing an expensive repair. My Experience (December 9, 2025): I came in for an oil change. My car had NO oil leaks prior to service. Immediately after the oil change was finished, the service advisor told me I had a leaky oil pan gasket--the exact same claim made to my mother. And just like with her car, I found fresh oil stains in my garage that hadn't been there before. The service advisor also claimed I needed a new battery, despite my battery being under 5 years old, functioning perfectly, and showing no physical signs of damage or corrosion. *Update* I had the battery's condition verified by an AutoZone employee - the battery is fine (hadn't been giving me issues at all also). Secondly, engine's oil level is just above the hot end and, after a few days, is not leaking any oil. I think my oil pan was just overfilled. The Pattern is Clear: When the same shop makes the same dubious diagnosis to two people after services where the problem didn't exist beforehand, it's not coincidence--it's a business model. It appears this location may be deliberately creating or misrepresenting problems to generate unnecessary repair business. I cannot recommend this shop to anyone. If you do go here, get a second opinion before authorizing any work beyond what you originally requested. Better yet, find an honest mechanic who won't manufacture problems that don't exist.

CS owner! no name or contact info? your price gouging is nutts! i have had multiple quotes on this…read morevehicle , then they tried to sell me stuff i didnt need! WHY?? these pads cost 50 to at most 100 for ceramic brakes, turning rotors is minimal. you want to charge 350 minimum on this job for rear pads?? WOW! shady practices when others NEVER stated we needed shocks, oil change. rude upselling practices as stated in many previous customer experiences!!

Great & quick service!!!!! Went in to get my oil changed was out of there within a few minutes!…read moreTruly recommend !!!!!

We had such a great experience here. Izzy was very knowledgeable and helpful. I love that when we…read morewent the had a community box to give back to Albuquerque.

My last oil change was a nightmare when they tell me my oil plug is stripped and needs a $50 plug I…read morecan only use once. Now they tell me they aren't responsible for stripping the pan. And the plug isn't even something they do anymore. See picture the plugs "sufficiency" Needless to say they have lost a long standing customer who previously gave them 5

This is my go-to oil change place! Fast, friendly and they inform me of any issues with my vehicle…read morebefore charging me. I usually take my car to the dealership, but oil changes here are quicker. They have a few add on services they provide but don't pressure too much to purchase them. I can usually find a coupon on jiffy lube website, or retailmenot.com. Worth every penny!