Always easy to get in and out for an oil change. They have earned my trust by not trying to…read moreoversell services, and on two occasions they saved me money by advising me on where to get small parts and how to take care of minor issues I was having. I felt especially happy after changing out my windshield fluid nozzles with their help. Have been using this place for about three years now, and will continue.

Had to stop in here to get my GLE oil change after a long trip from California to Oregon. Great…read moreguys that work there know their shit and funny as hell I might add. Would definitely recommend going there to get your oil changes done very far and practicing as well.

Always great customer service ! Elain and the boys took great care of me . Got an oil change and…read moretires filled and a car wash!

Excellent service. Landon was great at fixing my problem. Go there for all my oil changes.read more

I was a long time customer of pit stop, and was surprised when it changed last time I was in…read more It does seem cleaner and I don't have to touch the oil soaked clipboard which is great. The service is good, staff is friendly and seem competent and they are efficient. I had one of the employees come explain something they saw while doing my oil change,and I really liked that they took the time to do that. It does seem a little on the pricier side for synthetic vs pit stop was, but it's convenient and not excessively expensive. They offer a drink while you wait, which is nice too. I don't love the upsells. I'm sure it's part of what they are told to do. But from additives to additional services, they upsell a lot. They also don't hard sell, and if you say no there is no pressure. Overall, I've been happy with the service here and will continue to return for future oil changes,

My wife liked it. Apparently the people were very nice and efficient, although they did try to…read more"upsell" her on additional services, which is something I really don't like. But overall I think probably this is a solid place to go, as long as you have a coupon!

I have a Dodge Durango SRT so I've always have taken every vehicle I've ever owned to the…read moremanufacturer dealership. Lithia Dodge out n out lied to me for over 2 years on a part. It wasn't covered by warranty but containued to tell the the part wason back order. Totally lied to me vs telling me it wasn't covered???? What's up with that. So decided to try a locally Owned business When I walked in I was greeted by Gina, NO WAITING just a great greeting n knew I found a great place to have the "BEAST" Serviced and takin care of. Had oil change n tire rotation and a inspection of the vehicle. Seems like a honest facility. Called when it was done vs me calling. These people did a great job and was finshed when promised and Gina called me!!!!

Horribly overpriced and predatory practices. Avoid Prarie Road Automotive in Eugene, OR. They…read moreovercharge and you have to put up a stink to get them to budge even a little. I took my car there for a new AC compressor where the belt would have to be taken off, I brought them a new belt (they would have to put on a belt, new or old anyway) they charged me $239.81 to put on the new belt instead of the old one and I supplied the new OEM belt. They also broke my radiator and charged me to replace it. The office lady said the tech found a crack but in the tech's report he said he accidentally broke it. I looked over the radiator thoroughly for pink crust before bringing it to them. There was none. They charged over $300 to put in a thermostat alone (which I provided) The thermostat was not bad I just thought since they would have the radiator drained and the lower hose off anyway, take 1.5 minutes and replace the thermostat. They charged as if I had come in with a bad thermostat and needed all that work done to replace it from go. I reiterated 3x to the lady there will be a lot of overlapping labor and she assured me they would make the proper adjustments. Not so. I did get a refund for the belt after I raised a stink. Stay away. It was $2500 in labor only for a compressor and radiator which they broke. The car was $4,000. Nightmare experience with them. I'm disabled physically and mentally and I saved up for this work and had to take a loan to cover the bill. predatory practices. Their $350 inspection was just a tech's note that said the (existing-not new) spark plugs were gapped correctly but showed some wear and if I notice a lack of performance or sluggishness to consider replacing them. That was it. That was was my pre-trip inspection before my road trip. At Oilstop they take a sample of every fluid in you car and show it to you on a white plate just for an oil change. At Joe's garage, they include pictures they took of your engine and the concerns they have. I doubt Prarie Road Automotive even looked at a spark plug, I guarantee they didn't look at all 6. They don't even guarantee their workmanship if you bring in your own OEM parts so as not to incur further abuse by them. Prarie Road Automotive was a nightmare to deal with. They left a jug of coolant in the back with the cap only half screwed on. It fell over inside the cardboard box it was in and leaked a huge puddle inside my Lexus RX 350. They quoted almost $4,000 for 8-10 hrs of labor other mechanics quoted. Stay away.

10/10 service was great, staff was amazing. Vey transparent on pricing and upcoming needs for…read morevehicle. Oil changes aren't usually fun, but if you have an old ford 7.3 diesel, do yourself a favor and get them here. All the mechanics are super friendly, but Michael especially used to have one and is a blast to talk with about cool things you can do to make your truck perform better or save you a headache down the line. Big shoutout to the staff here.

Always a pleasure going to Jiffy Lube crew seems happy and willing to help. Good conversation and…read morecommunication.

DO NOT I repeat DO NOT go to Joe's garage. Worst experience of my life. I was supposed to get a…read morepart replaced and they replaced the wrong part and did not plug in the correct part into my engine (alternator DUH!! Wtf) blew up my battery and destroyed it. Tried to get ME to replace it. They will not HELP YOU. They will treat you super poorly. Kathy is not someone you should interact with. She snapped many MANY times, rolled her eyes, belittled, in general unkind and unhelpful. Sincerely could not think of a worse outcome. FYI I replaced my battery and alternator back in 2024!!

Good communication Reliable service…read moreCompetitive prices This is the best garage in Lane county

Had a great experience today getting my oil changed. The team members of the staff were super kind…read moreand professional and the assistant manager Brandon was a delight.

Shane was amazing! He showed me how to check my engine oil, transmission fluid, differential fluid,…read morebrake fluid, radiator fluid, water for the window wipers, and how to clean the battery terminals and showed how to check the air in my tires. I came into jiffy lube with my friend William and now I am a regular customer, 5 Stars :) Thank you Eimi

We're on a road trip 800 miles from home. Got an oil change at home then noticed that we're leaking…read moreoil. Took it in guessing something was just loose down there. The guys found that it was a missing gasket, replaced it, topped off the oil and sent me on my way free of charge in about 5 min.

They stripped the bolts for my skid plate on my last Tacoma and my new one. It appears they put the…read morebolt into an impact and start the bolt as opposed to starting it with their fingers then finish it with an impact. I had my oil changed there several times with my last pickup, then went to change my own oil one time and found that the bolts for the skid plate were cross threaded. I considered it a fluke and brought my me pickup there for every oil change.The other day I was driving on gravel and heard a rattle under my pickup. I pulled over and searched around. I found the bolts for the skid plate were not flush with the metal yet were extremely tight. Hence they're cross threaded again. I will not be taking my vehicles there again. If you want something done right you need to do it yourself. Most of the people that work there have been friendly, a couple have been quite rude and full of themselves.