I've had many services for both myself and my wife's vehicles completed here and I appreciate the…read morereliability and affordability so much. Additionally, there have been instances where the owner has recommend other shops for specific services that might be able to do service better and the honesty and integrity of that alone makes me come back repeatedly.

Refusing to do car telling me to go to dealer because something small they said it had warranty…read morebut I told them to take a quick look still pay you for your time I just don't wanna waste alot of time at the dealer by they still refuse so I bring it somewhere else and they solved the problem by just braking 60to 20 few times and I gave him 30$ just for 5 secs of work, better paying 30$ for 5 secs then waiting hours at dealer I won't recommend bringing new cars here

I've been bringing my car to Gil's since James was around and they continue to earn my trust every…read moretime. Recently, my check engine light came on and it turned out to be an oxygen sensor (don't ask me what that is!). They diagnosed the issue quickly, explained everything clearly and had me back on the road without any hassle. Finding an honest, trustworthy mechanic isn't easy but Gil's has always been fair, reliable and does quality work. If you go, ask for Bob -he's the best! Highly recommend.

Gil's is the only garage I let work on my car. been that way for years. the new owner has not…read moredisappointed me. The office has been refreshed to provide a comfortable atmosphere, snacks and good seating. The work areas are neat, professional and very clean. the work on my vehicle was solid all the way around. Joey was a pleasure to work with, a knowledgeable, pleasant, no-nonsense professional. I'm looking forward to state inspection in September!

Shady business practices and OVER PRICED…read more I came in for an alignment. They said it would be around $200 which I thought was a tad bit higher considering Toyota Would've given me one for 150 but their waitlist was long so I decided to go ahead and book an appointment. There were no calls there were no updates. There was no "hey we found something that price has changed. Would you like us to address it?" I had to do all the calls and they were still mum about the price Reiterating it being about $200. That is until they finished their job on my car and suddenly it shot up to $293 without taxes included. Needless to say, I was shocked at that sticker price and they were less than caring a total shift from prior to that price changed So I guess if you want a $300 alignment no updates no calls. This is the place for you. But I was utterly disgusted at the lack of service lack of care in price stay very far away from this place

If you need your car repaired this place is honest and reliable. I would recommend 1000%read more

Honest and trustworthy!!! Many mechanic shops try to up sell their customers to make more $$$! Not…read morethis place! They truly care about their customers!!! I was told by an automotive service center chain that it would cost over $700 to replace my power steering reservoir and hoses. When I took my car to Hawthorne Auto Lab they charged me very little and fixed the problem without replacing anything! Long story short nothing needed to be replaced just adjusted! I highly recommend this place!

I really wanted to have a good experience here, but unfortunately, it was very frustrating. I…read morebrought my Jeep in for what I thought would be a straightforward repair, but the bill ended up being much higher than expected. Even worse, I had to bring the car back two more times because new issues kept coming up after the initial work. Each visit meant taking time off work and being without a car, which was very stressful. After spending so much time and still not having the problem fixed, I now have to find another shop to get things done right. My car is not old so these occurring issues seemed to start after their work on my car began. I had asked if there was anything else they could do to help with this inconvenience, but they were not willing to work with me. I wouldn't recommend this place if you're looking for reliable service or fair pricing.

Can't say enough good things about this place and the owner Dave! A coworker told me he helped him…read moreout with his Audi after the dealership quoted him a $6,000 repair. So I took my car in (2016 BMW X1) with a transmission warning light. This is after two other mechanics had already looked at it. Dave called me with a recall notice on the shifter. When I went to pick it up he gave me the print out and wouldn't take any money for the Diagnostics he did! And it was just in time because the recall was expiring in May. Honest and knowledgeable. I don't think there are two more important qualities in a mechanic. I will be taking my car back for everything it needs and will recommend him to everybody. Thank you.

I took my truck to this shop last week. No one else was able to fix the problem it was having…read more Thank God the mechanic found the issue... Two previous shops - money spent and nothing. The people were attentive and I would definitely go back. I highly recommend Thank you

good mechanic, very fair prices, just an honest hard working guy. pretty rare these daysread more

Very good mechanic they honored there warranty on the work they do laffayette service center does…read morequalify work I'm very satisfied with there service no complaints 100 % recommend definitely more than 5 stars ...

The best ever caring folks. Fair, helpful, great people who get the job done quickly and…read moreefficiently.

EXCEEDS EXPECTATIONS IN EVERY WAY!…read more After an excellent, honest, fair and high quality auto repair experience with MPAB last year, they earned my full trust and loyalty for future business. Well, today I picked up my not-so-recent Lexus, which needed a new front "under bumper" shield that was dragging, and removal of white scrapes on three corners of the car. Dave advised there was no point in replacing the bumper shield, which would have cost $1200 plus. Instead he wired it back up securely, advising it would most likely do the job..."no point spending that kind of money on this". I thanked him, asked for the bill for that labor and the touch-up painting...he waved it off and said "no charge for it...you can give a tip Bobby (who did the painting)", which of course I gladly did. WHAT???!!! WHO DOES THIS???? What an over-the-top wonderful culture and committed to customer service exists here. What a blessing to have found this establishment. To anyone reading this, trust me...you need not shop around. MPAB will exceed your expectations as well. BRAVO!!!! to the MPAB team!!! (Oh...and I RARELY write online reviews...but they deserve this one!!!)

Awesome shop and super Honest. Ozzy gave my father in law a senior discount replaced the alternator…read moreand did front brakes. AWESOME SHOP Chris is also great along with Adam. Thank you. Paul

Great service. Had to get my car inspected and Chris was super fast and efficient. In and out in…read moreless than 10 minutes.

Quality and knowledge service for auto repairs and specialist in Volvos. The service clerk is very…read moreaccomindating and friendly. My future car needs will be done there.

I had a really great experience dealing with Mike. He is very friendly and professional. Charges…read moreare little high.

Pilkington Auto is the best service center in Hawthorne. The owner always is honest,…read morereliable,always fits you in and his pricing is great! He has highly qualified techs who explain what's wrong with your car before they fix it!! I have been going to Pilkington for years and am very pleased with their work. Highly recommended!!!!