I took my 94 chevy cavalier wagon to change the catalytic converter. They said $250 dollars. Later, I accepted to get the exhaust clamp changed since it was pretty rusty. 2 hours later, the total was $214 for parts and $98 for labor. Now, I looked online, and just in parts, I would have spent $82. They gave me a 1-year warranty on the parts. Online, they provide 5 years. Clean place and the business has a Spanish mechanic. read more

Installed used part and charged for brand new. You cannot trust this location. Always check what they take out and put in. I had dealers price on all repairs. Check if all repairs are needed. read more

I took my car for an oil change with a store issued coupon for a $34.99 Synthetic Blend service to include * Oil and filter change * Closer Look Vehicle Check™ including visual brake check, battery, air filter, fluid, belts, and hoses * 4 Wheel Tire rotation. Arrived early for my 1000 AM appointment. When the desk person rang up the work order, it was for a full synthetic oil change, without the * Closer Look Vehicle Check™ including visual brake check, battery, air filter, fluid, belts, and hoses* 4 Wheel Tire rotation. The cost was more than $100. I was told that "the computer" requires full synthetic oil for my vehicle in opposition to fact. Nonsense. The owners' manual specifies full or blended. I've had this and earlier Hyundais serviced successfully as I requested, even one time at that very shop. Scam offer that trades on customer misinformation. Never going there again. read more

I have a 2020 Nissan Rogue, and always bring it to Midas in Hawthorne NJ for maintenance and any repairs that it should need. Naseem is a wonderful manager who it's very professional, knowledgeable, friendly, and explains things very well to you. The shop is honest, fair, and reasonable. It has highly rated competent mechanics. Whether it's a small or a big job, you are in good hands coming to Midas in Hawthorne. read more

Great service and a clean facility. I was made aware of all issues and the exact cost for the repairs.

Sol, Naseem, and Hilda are all wonderful here at Midas Hawthorne, NJ. They and their team of mechanics are very professional, competent, and accommodating. I've taken my 2020 Nissan Rogue to this shop several times, and have always been pleased with their great service and fair pricing. read more

I took my car for an oil change here. For my next oil change I went somewhere else. Let me preface by saying I was early for my oil change by 700 miles. The mechanic couldn't believe the condition of the very little oil. I've attached photos. It was mucky and black. Looked like sludge. This mechanic said there was no way that my oil had been changed the last time at Midas. So.. long story short, Midas charged me, kept my car and slapped a sticker on my windshield. I went back and the "manager" was not available. I was promised a phone call the next morning. It's been 10 days.. no phone call. read more

Midas - Auto Repair Near Me - Hawthorne, New Jersey

WOULD GIVE ZERO STARS IF I COULD. Guy forced my hand to change out my catalytic converter, replaced original part (worth about $2300) for cheap one (around $800). Certain he hawked it. SCAMMERS. BEWARE. read more

went on line to make an appointment for a oil change today Friday 9/8/2023 i completed the appointment Naseem informed me that he was booked today tomorrow and the oil change would need to be Monday? that is not what the appointment confirmation states. HE STATED THEY WAS BOOKED SO THE APPOINTMENT ON LINE NEED TO CONFIRM WHEN THEY ARE BOOKED read more

They're always welcoming and helpful. Hilda the managing owner is very pleasant and professional.

There the worst I will be calling corporate. Even the store manager can't do her job.

Wow! They took my car in same day had it done in 2 hours. Unbelievable service! The manager Naseem walked me through all the checkpoints and even did a full oil change! You guys should check them out for all your car service needs! Forget going to the dealer where they asked me for 200$ oil change. You gotta head over to Midas goffle road grab you a coffee by the dunkin next door! read more

Hilda, Sal and Max great Midas staff their recommendation and effort were really great and appreciated

My 2012 Honda came out as a brand new car after my visit to Midas in Hawthorne. Great work on my car and very friendly staff.

Went there with my Chevy Avalanche to get an oil change and tire rotation. I had an appointment. After waiting 20 minutes the "owner" tells me can't rotate the tires on vehicle?? WTF. He says he doesn't have a lift big enough. What?? My truck is like a pickup, no bigger than an F150 or a Tahoe. This makes NO sense and I suspect he didn't want to do it for the advertised special price. I have taken my truck here BEFORE this owner took over. I do NOT recommend taking your vehicles here. Any full service (brakes, exhaust, oil changes, etc) place should and can rotate tires....please! read more

The can't even tell the difference Between a Brake stain and cracked rotor, they told me my rotors were cracked and had to change or it will be dangerous to drive on. I took my rotors to the dealer and they magically removed the cracks with a cloth and shows what they were only stains. They also over charged 50 dollars a tire on 4 tires, which they didn't even bother to check to see if they installed right. the car lost tire pressure the same day because they misdiagnosed the issue. almost crashed. read more

Sol, Max and Hilda all were an amazing help from the moment I walked in the door. Happily Max assisted me with my groupon and walked me through the process. Sol and Hilda both assisted me during checkout as well as any questions I had! They finished everything earlier than anticipated, and I almost forgot I was waiting. I definitely recommend them, and I will be back. Thanks again Midas! Bee @jerseyqueen201 read more

Came here for an oil change, the staff is really nice. The customer service people handle the appointments and monetary aspect of things, but I noticed if something is actually wrong with your car the mechanic will stop what he's doing and come and explain everything to you. The service is great both in the lobby and in the shop. The prices are reasonable and for most of the basic stuff there is pricing up on the wall, so you know if you are getting screwed or not. The hours are also great and they are willing to work with you to accommodate your schedule. Will be back read more

Forget this place. Always have an excuse to not rotate the tires while doh g an oil change - that's when you have a coupon for an oil change and free tire rotation read more

Simply Amazing!!! The worse thing in the world is to be a woman and have car trouble. I called and spoke to Sol and he was so helpful. He worked with my time frame (which is a huge relief because I have weird hours) and gave me a fair price. When I came to drop off my car they were open on time. There was no wait and the price quoted was the same. Max was also very helpful and explained everything. I was very happy when I came for pick up. My car was ready and running well. Thank you for a great experience. read more

First time at Midas and I would definitely go back. Great experience at this location the manager Max was very helpful. Brought my Mercedes Benz C300 for Brakes and new tires and I was very pleased with their work. Busy location I would call ahead for an appointment. #MidasTouch read more

Took my car to Midas to check my exhaust. I loved how they showed me the problem underneath the car and were so honest about my options to repair it. The price was better than any estimate I got before. Very professional and clean shop and friendly staff. read more

I went in oil change and Midas does a full check up on the car and showed me breaks and tires were way past there expiration. They explained and showed me what this all meant. I don't know much about cars. They were 100 percent right. They gave me prices and told me call around and check. I called 10 different locations no one came close. I highly recommend going here. The staff is great and so friendly. read more

Great customer service, great techs, would definitely recommend this Midas. Nelson did a great job on my car love the way it drives. Thanks again! read more

Midas - Thanks for the suspension work Nelson. You the man! - Auto Repair Near Me - Hawthorne, New Jersey

Place is fair with pricing, staff was helpful and work was done fast. I had a Flowmaster outlaw cat-back exhaust system installed on my Chevy Silverado and the guy did an excellent job. I would definitely recommend them to friends and family. read more

I went because of the two positive reviews, but it turns out they have been under new ownership for a short time. In any case, good news....they were willing to work with me to save me money. Didn't try to upsell me on a full replacement of the exhaust system. They explained everything from the beginning and the price matched their original estimate, without surprises. Very courteous and attentive service. Good luck guys! read more

I dropped my car off for a basic oil change. I received a call a few hours later from the service manager stating they had found a leak with my power steering reservoir and hoses and that they would need to be replaced. He quoted me a price of over $700 and said if I had the work done right away he could "work out a deal." I decided to wait and assess the issue myself and told them just to perform the oil change. When I went to pick up my car the service manager gave me a quote using the original parts, and a second quote using "after market" parts that was about $100 less. Needless to say I decided I would take the car to another mechanic for a second opinion. Final result was the hoses just needed to be tightened to keep fluid from leaking. There was no "crack in the reservoir" and hoses DID NOT need to be replaced. Long story short it cost me $20 instead of SEVEN HUNDRED!!!! The $19.99 oil change is great in theory but not when they try and up sell the customer. Honesty is everything and these people are NOT honest!!!!! I do not recommend unless you make it clear you just want an oil change!!! read more

I trust most mechanics as far as I can throw them, but these guys are the exception. I never feel like I'm being conned, they take the time to explain things so you know what you're getting into, and more than once they've determined that service another mechanic was recommending was unnecessary. read more

Needed brakes for my wife's Range Rover and called around to several STS and Midas locations to see if they had the brake pads required for the vehicle. All of them said that they could order the pads which would require me to take a day off to bring the car in during the work week. I called Hawthorne Midas and they said they didnt have the pads but would run out to a local supply place and get them for me so the car could be serviced immediately. This is called going above and beyond with the customer in the center. Place your future business with this establishment - I know i will. read more

Stopped in for a simple question about tire pressure and why the light in my car was on. Not only was the man at the counter rude and raised his voice at me, he also gave me a completely wrong answer to my question, and wanted to charge me just to check my pressure. I can understand a fee of maybe the $0.75 for air (like any gas station air pump will do) but seriously guys? When I called back later to explain my issue to someone the answer I got back was "well it's been a very rough day and everybody here today is irritable." This is not how you run a business, never going there again. read more

I would give this place ZERO stars if the app would let me. What thieves. My daughter and I went there cause her brother bought a Groupon for brake pads. She had an appointment. We left with them saying it would be done in a few hours. They called with a laundry list of problems that would cost $1200. We said no. Went back and asked for them to hand us the pads paid for with the Groupon. He said they couldn't give them to us. We'd have to take a package with rotors! Immediately left and brought the car to Mavis in Butler. $345. TOTAL. For everything. NEVER. EVER. GO. HERE. They saw 2 females and thought they had us. SHAME ON YOU!!! read more

Fictitious material charge and 40-80% increase on parts over local parts store!!! Never again!

Right from the first phone call with Frank at the Midas in Hawthorne, I knew this shop was better than most. I wanted to have a used car that I was thinking about buying looked at by a qualified mechanic. The car had a clean Autocheck report (that is a yelp review for another time), and Frank assured me that lots of accidents and damage on cars doesn't come up on those types of reports. Something I already knew, but him saying it showed that he had more of an ethical backbone than most mechanics I've dealt with. After handing the car over to Ron (actually the owner and manager of the Midas), Ron took it for a test drive with the owner and then began his meticulous inspection of the car: inside, outside, under, everything. His search revealed a rear end collision, a front end collision, an oil leak, and other surprises that would have caused me a big headache. Ron and Frank explained and showed all these things to me in private, away from the owner so that he wouldn't influence any of their report's finding. Ron gave me a verbal summary of the car and what I should negotiate off the price. For ~$75 (about the average rate for this type of service), these guys did an excellent job of preventing me from buying a POS. Only later did a carfax confirm all the accident history that didn't show up on the Autocheck, further confirming the competent abilities of Ron and his inspection. read more

I was charged $1300 that I should have only been charged about $800 for. They charged WAY too much for their parts. For example: $63 for a $4 inner bearing according to autozone.com and $40 for a gallon of anti-freeze when it should be about $14. Find another place to do repairs. I give it 2 stars because the employees were nice. read more

I had a comfortable experience at Midas, Hawthorne! Awesome service behind the counter, very friendly and good with conversation. I had a short wait like we all do but I was not bored. Anything needed is tended to. Good honest people are hard to find in this business! read more

Very lazy mechanics! Went in for a half hour oil change.. ended up taking over an hour and 15 minutes because everyone was too lazy and busy doing nothing to ask the truck that was in front of the garage door with my car to move. The truck was stationary, no one was doing work with it. And my mechanic was just staring outside. When finally 20-30 minutes passed I started looking and only then did someone actually do something about it. LAZY PEOPLE! I went in for the early morning, right at 8 am... Did not get out simply because everyone was too busy staring outside to do something. Definitely not going back there. Other places will definitely do it faster and with more efficiency. Who says it will take 30 minutes and then with no problems have it take an hour and 15 minutes? I can find a place better. And next time.. I will. read more

UNTRUSTWORTHY, WILL NEVER GO BACK!!! Charged me 80% more for parts than car dealer. Mechanic didn't put my car back together properly, then blames it on me. Worst part is, when I reported unethical practice and bad service to corporate, after trying to settle with shop manager, I learned that some Midas are independently owned shops and corporate cannot help dissatisfied customers, because they have no power over owners. read more

Went to this place because my brakes were shot. Saul the manager there is great! Just a wonderful person. Their kind and professional and Saul and the staff is warm and friendly. I will definitely go back! read more

I can't believe this treasure is in my own backyard! I've been wasting my money on larger places - and many of them take it for granted that women don't know about their cars. I was a walk-in on a busy afternoon. I was told I could wait for 45 minutes or they'd give me a lift home, which they did. Trustworthy, fairly priced, clean, honest and reliable! I'm a customer for life, and I took some biz cards to give to family and friends. Ask for Max - what an asset he is to that place! read more

Thanks so much for calling me back about a simple oil change. I'm already looking for somewhere else to go as we speak. Ugh..useless.