So, I'm actually really surprised that these ratings were so low. I went in today to get my brakes checked. I'd had my brakes done at another Midas in Queens, NY, and they were making a howling sound. Not good, obviously. I took the car back to that Midas and they claimed not to hear/see anything wrong. So, I took it into this shop today. I walked in without an appointment, already frustrated. I misunderstood the employee and manager when they asked me to just wait until their mechanic was back from break (pregnancy hormones), and stormed back to my car. As I sat there, preparing to take off, the manager, Dave, walked all the way back out to my car. He told me that he refused to let me drive off of his lot with bad breaks, and that he would have someone take a look at them ASAP. He definitely didn't have to do that, but I'm glad he did. He went out of his way, and I'm so thankful. After waiting just a few minutes, my car was being looked at. I saw the mechanic pointing out the issues, and talking to Dave about them. A few minutes later, Dave called me into the garage and started explaining that the brakes the other Midas used were cheap, non-Midas, non-ceramic brakes, and that they were performing in a defective manner on my car. This didn't surprise me since the other pads Midas the Queens location replaced on my car were defective, too. He told me that he'd take care of everything through my warranty, and not to worry. My car was ready shortly after, and there were no issues. No squeaking, no nothing. I would definitely recommend this place. Try to make an appointment, if possible. read more

The new management is terrible. I scheduled an appointment on Friday for Monday. I specifically explained that I was leaving work early to bring car into shop and specifically asked if it could be ready before 4:45 because I had cover a shift and could not be late. I was assured it would be finished on time. I dropped the car off on time and it was not ready until after 5:15. I had to get two new tires. The one was leaking air (which is why I brought it in) and I needed another tire due to a bubble on the side. The manager Mike chuckled and spoke in a condescending when he asked "did you even notice the bubble? Did you hit a curb or something?" which was followed by another chuckle. I was already running late and paid. When I started up my car to leave, I noticed that the sensor was still on telling me I had low tire pressure. I immediately parked and came back in and asked them to look at it. I explained the same thing happened when I left last time and I was told just to "drive on it for a bit". Mike went back to the shop and came back and told me just to "drive on it and it should go away". I went and drove and the light still didn't go off. I called right away and scheduled to come back Wednesday. The next day I realized that the brand new tires were installed in the back of my car. I informed them that my car is front wheel drive before they changed my tires. So I called the next day to confirm appt, I also requested that they rotate my tires. I also asked Mike to please finally look into the clicking noise I was hearing from my car. I had asked him to this on Monday and it was never checked. I was then asked if I could come in earlier because the shop closes at 6, I informed them that I am coming from work in northeast Philadelphia will get there around 5:15. Mike literally asked me to come in early to fix his mistake. Alex who was the mechanic for my second appt. argued with mike about changing my tires. He then changed them in black slides and not real shoes. He was visibly annoyed and yelled as he peeled into the shop "she needs an axle!!!" as he begrudgingly changed my tires. When the "work" was "finished" Mike told me I needed a new sensor for my tire. I then brought up the axle issue and he said "oh you need a new one. I can schedule a free estimate for you". I said "goodbye" and walked out. Alex the mechanic rotated my tires with black slides on. LITERALLY WORKING IN A CAR SHOP WITH SLIDES ON. read more

The new management is terrible. I scheduled an appointment on Friday for Monday. I specifically explained that I was leaving work early to bring car into shop and specifically asked if it could be ready before 4:45 because I had cover a shift and could not be late. I was assured it would be finished on time. I dropped the car off on time and it was not ready until after 5:15. I had to get two new tires. The one was leaking air (which is why I brought it in) and I needed another tire due to a bubble on the side. The manager Mike chuckled and spoke in a condescending when he asked "did you even notice the bubble? Did you hit a curb or something?" which was followed by another chuckle. I was already running late and paid. When I started up my car to leave, I noticed that the sensor was still on telling me I had low tire pressure. I immediately parked and came back in and asked them to look at it. I explained the same thing happened when I left last time and I was told just to "drive on it for a bit". Mike went back to the shop and came back and told me just to "drive on it and it should go away". I went and drove and the light still didn't go off. I called right away and scheduled to come back Wednesday. The next day I realized that the brand new tires were installed in the back of my car. I informed them that my car is front wheel drive before they changed my tires. So I called the next day to confirm appt, I also requested that they rotate my tires. I also asked Mike to please finally look into the clicking noise I was hearing from my car. I had asked him to this on Monday and it was never checked. I was then asked if I could come in earlier because the shop closes at 6, I informed them that I am coming from work in northeast Philadelphia will get there around 5:15. Mike literally asked me to come in early to fix his mistake. Alex who was the mechanic for my second appt. argued with mike about changing my tires. He then changed them in black slides and not real shoes. He was visibly annoyed and yelled as he peeled into the shop "she needs an axle!!!" as he begrudgingly changed my tires. When the "work" was "finished" Mike told me I needed a new sensor for my tire. I then brought up the axle issue and he said "oh you need a new one. I can schedule a free estimate for you". I said "goodbye" and walked out. Alex the mechanic rotated my tires with black slides on. LITERALLY WORKING IN A CAR SHOP WITH SLIDES ON. read more

DO NOT GO HERE. I have never wrote a bad review in my life, but I feel as though this finally deserves it. I went to Midas to get a tire replaced (Was on donut) and get an inspection. Was expecting a $150 dollar bill (Normal Price). I dropped off my car and get a call the next day and I am told that $2700 worth of work is needed to be done and he listed off 8 different things that NEEDED to be replaced. Bare in mind that this is a newer car that has no problems what so ever. I obviously said that the car is completely fine and that I will not be purchasing anything. He then called back 15 minutes later saying "Good News I can drop it to $1900." Saying that they would "get cheaper parts". So once again I said absolutely no way. As if the $800 drop in price is not something that you would immediately say up front. I took my car to another Philadelphia shop to get the inspection, it was $38. Absolutely nothing was wrong with my car, everything was completely fine. All the specs were written down and everything was in great working order as expected. What they are doing there is not only unethical, but should be completely illegal. I'm not sure if they judged that I had money by the clothes that I was wearing when I dropped off the car, or the golf clubs in the back seat, but I am in no way someone that can afford to be scammed $2700. Please do your research and stay away if at all possible. read more

Im very happy to inform others like myself that find theirselves in my situation with unexpected car repairs. They are costly and very stressful. But when you get unexpected great customer service like I did from Mike, it makes all the difference. In addition, his easiness and efforts to explain in detail the issues concerning my car and what he advices, was crucial in determining what to do next. Mike was not concerned about closing the deal but instead getting me the best deal. Gave me a sense of trust. Unfortunately, my car has multiple issues and the last place I took my vehicle ripped me off and I had to take my car back there reluctantly l, will be returning to Midas for further future repairs. Also, would like to mention the mechanic who was friendly when explaining the issues with my car but I dont know his name. Definitely recommend this location. Thank you again, Mike for saving me money. read more

IF THERE IS ANY REVIEW FOR YOU TO GO OFF OF, MAKE IT THIS ONE!!! I would like to start off with Mike and Andre. Please resign. Thanks. There is a reason your reviews are so bad. Does Midas Corporate not care about that? There needs to be consequences ASAP. Horrible experience, the worst customer service/experience, absolute thieves, rude attitudes, and angry customers. Its a sad world when you ask for a simple oil change and get a call back saying that you now owe hundreds of dollars for other things THAT YOU DID NOT NEED! Mike claims to be the manager but acted like a child on the phone. Threatening my car be towed with no resolution. All I wanted to make sure was that I was not being charged these bull crap things that they claim need to be done. They hadnt started these things so I thought it was a good time to let them know. "Oops" Mike said "too late". In a time where people are struggling on money and they decide to hammer you with unnecessary services without your consent. Again, Mike and Andre, please do better. You are in a service industry, start acting like it! read more

Took a car in to get inspected. We just received the car and it was still under a lot of warranties and guarantees. There was some work that needed to be done that took us by surprise. We were expecting a quick in and out, car looks good. Chip took the time to call the warranty place and work through what was covered. Anyone who has ever dealt with warranty or insurance stuff knows they can be trying at times. His call was no different. Nevertheless, he was very professional on the phone figuring out what would be covered and even taking pictures for them. Very nice customer service from Chip at this Midas. read more

Came to get a tire patched after seeing a screw stuck in the treads, seemingly close enough that it wouldn't require replacing. I dropped it off and received a call later that the tire could be patched but that my front two tires "were low" and should be replaced; I can only assume he meant that the PSI was low, which is about the simplest possible thing that anyone could fix on their own without much effort (just add air to your tire), plus the tires only had ~10k miles on them so I knew this dude was full of it. I declined the replacement and just asked that they patch the tire. Shortly afterward they call me back and say they were mistaken and the tire is not patchable and what do I want to do. I had them put the tire back on and took it to Fountain Street Auto where they patched the tire and I've been driving on it for a few weeks now with no issues. This place is extremely dishonest and they must try to pull this s*** on a regular basis to get people to replace tires that absolutely do not need replacing. It's not even a good cover story, like "your tires are low and need replacing"? Is that the best you can come up with? At least put some effort into your bull****. Avoid this place like the coronavirus. Update : Thank you Midas for your copy and paste response to having shady business practices. Is that supposed to make people think you care about ripping them off? read more

I used to be an avid Yelper, I should have known to check the reviews before bringing my car here - unfortunately I didn't and I ended up having two back-to-back crummy experiences that left me spending $$$ without having the smarts to get a second opinion from a more reputable mechanic. It started with an oil change. I was heading out to Lancaster and figured before making the drive that I should get ahead of my religiously followed regimen of every-three-months servicing. I had a coupon, it should have been a breeze. The oil change didn't take long, but the mechanics failed to put a new oil change sticker in the top of my windshield - not a huge deal except that's the barometer I use for future services...thanks for that. They did the standard tire rotation, but failed to put my hubcaps back on correctly and one fell off while driving to work that same morning. I immediately called and asked them to replace it, they said they would need to order a new set, I confirmed that I was not paying for the replacement since it was their error and was met with a defensive voice on the other end of the phone saying snarkily "I didn't tell you that you had to". I wasn't trying to argue, I just wanted to be sure that when he said he had to order the caps that I wasn't going to be on the hook for it. That should have been my first indicator to run - be decent to your customers. That same oil change morning, they pointed out that I needed an inspection done....true....but not until the end of the year. Sure I was cutting it close, but I didn't have the time to leave my car that morning so I went to work and made another appointment for another day. I had a coupon, they were close by, I thought it would be ok.... Then comes the inspection. Things seem to be going fine until I'm quietly asked by the mechanic if we can talk for a minute. He shows me a heart stopping $1700 laundry list of things that need to be taken care of on my car. Now I'm not exactly driving a clunker, I'm driving a Toyota that has been well maintained save for a broken bumper that was whacked by a careless idiot when living in the city. The thing with PA Inspections is that they will stop at nothing to tell you that your car is unsafe if the list of required and recommended changes aren't satisfied. I was told that I needed new front brake pads (I haven't even hit 20,000 miles since they were replaced 2 years ago), that I needed new rear brakes, I needed new windshield wipers (mine were less than a year old at that point), and a battery of system flushes. I was incredibly uncomfortable having to discuss this while my car was held hostage on a lift and felt like I was forcefully pushed into making an on-the-spot decision being told numerous times that a state inspection is a state inspection, that anywhere I went would tell me the same thing. After a little back and forth I ultimately gave the ok to replace what was absolutely necessary to make me road-ready. I shakily, and hesitantly, handed over my credit card only after declining their numerous attempts to get me to finance all of the work on a Midas credit card. No thank you. A week later over Christmas, I was in New Jersey visiting my mom and as I was backing out of her driveway she stopped me to tell me that my brake light was out. Now here's the kicker of it all....my rear brake light has been out for MONTHS, a few coworkers had brought it to my attention and I assumed it would be fixed during my inspection, something I was willing and ready to pay for. When all was said and done, Midas was so quick to tally up all of the other ways they could squeeze a few thousand dollars from me and failed to get my car to meet PA State Inspection code by not identifying a burned out lightbulb. I will never set foot inside this facility ever again and would encourage everyone in the neighborhood to find a more reputable bunch of mechanics to look at what's going on behind-the-scenes of your car. This place is an absolute sham and will not receive another penny of my hard earned money. read more

SCAMMERS!!!!! I went into Midas at 6750 Ridge Ave, Philadelphia, PA 19128 in Roxborough section. I went in to the establishment the last week of August, 2018. The repair gut at the front desk stated, "I need a new muffler repaired- I also needed my car inspected. My total amount ended up $400 for muffler and inspection. However, after the inspection the front desk guy came back and said. My right back tire failed inspection and I needed to pay a additional $165 for a tire, THEY ARE SCAMMERS!!!! I told him I wasn't paying another dime! So he went on to say - they are going to put one good sticker and leave the old one on! My car sensor would have come on if my tire was BAD. Nevertheless, I paid Midas in ROXBOROUGH the $400 and left and went to a tire repair place. They examined all 4 of my tires and couldn't find anything wrong with any of my TIRES!!!! MIDAS is a RIP OFF and SCAMMERS!!!! The only thing the tire repair man found was a piece of medal - wedged in the grove of 1 tire. None of them needed Repaired or replaced. I work out of town and couldn't get back to Midas until 12/1/2018. CHARLES "CHIP" the cocky "manager" stated, "I needed my car to be re-inspected and it would cost me the total amount again! WTF The all establishment are GHETTO and unprofessional and ONLY about charging you UP and coming back with a higher price! My car NEVER needed any new TIRE!!! Shame on you MIDAS!!! DO NOT- I repeat DO NOT patronize the MIDAS on 6750 Ridge Avenue The entire staff needs to be replaced including the manager CHARLES "CHIP". Added on 12/5/2018 I received a "complete marketing strategy phone call from manager "CHIP" at Midas that said, "his boss told me I still had to pay the entire inspection fee" so I cancelled my appointment and told him to to straight to HELL" AGAIN, Please DONT'T PATRONIZE THE MIDAS IN ROXBOROUGH on Ridge Avenue!! They didn't try to make this right! The email from "corporate are routine and ONLY for quality assurance!! #midasSUCKS read more

This place was really terrible. It took them 2 and a half hours just to change my oil. I asked them not to do a full inspection or look at other parts of the car, and they spent so much time drawing up and estimate for repairs I told them not to give me. Then when i was trying to rush out of there the guy wouldn't give me the keys until i heard the whole estimate he was trying to force me to do repairs with them. Then while he was giving me the low down that i told him i didn't want to hear, he drops a pen in the hood of my car and couldn't find it. He then made me wait another 20 minutes while he looked for the pen he dropped. I told him a good 5 times i didn't want other repairs and to leave it alone, and after getting the pen out he was asking when i want to schedule my maintenance with them. I was outraged. I would never ever let these people near my car again. Also when I pulled in my headlights were all working and leaving two were magically just out when I left and it was on my estimate. I'm very positive those were not out before and they did something to them and wanted to charge me to fix what they broke. Please no one ever give them business. read more

Wanna know what the REAL Midas touch is? It's an intangible something that means you can show up the day before your stickers expire and get an inspection and emissions test in only 5 hours. AND only have to pay $53.15 for it ($20 off online coupon, baby!). What more could you possibly want? Speed and skill as advertised, all at a great price. The other great thing about this Midas is that it is attached to an Autozone, so regardless of your problem, if you can get your car to their parking lot, you're pretty much guaranteed to find an answer :) read more

Great service and always very fair. They always take the time to make sure my car is road worthy. If a service is offered or suggested that I don't want at that time I've never had an issue when I turn it down. This is a typical thing at any car repair chain as it's how their business keeps going. If this is something folks don't want to hear I suggest you go elsewhere. I just say no without issue. I've sent many friends here because I know at least they are getting fair service. There are also always coupons online. Print and take with you for an extra discount. read more

Every time I take my car to a shop to get inspected/get my oil done, I worry about shady mechanics telling me I need hundreds of dollars of repairs that are unnecessary. Unfortunately, this was the kind of experience that I had when trying to get my inspection done. Don't bring your car to this awful, scammy location. I took my car here in late June for an emissions & safety inspection. I left the car and a couple hours later, I got a phone call from the Assistant Manager, Charles, telling me that I needed to get my front tires changed because they were below 2/32 tread and that I need to have my wiper nozzles replaced because they weren't spraying wiper fluid before I could get a passing sticker. I was going to be charged $150 for the replacement of one wiper nozzle and about $350 for the tires. As someone that checks my tires on my own, I was shocked to hear that my tread was so low and also, my wiper fluid was working the day before I took it to Midas. When I told the A.M. that I was going to pick up my car without the sticker to get a second opinion, I was given a shaky response about my car still being mounted and I would have to wait to get my car. While on the phone, the A.M. also told me that I would have 7 days to get the car fixed and reinspected or I would be charged a $20 re-inspection fee. Eventually when I picked up my car, I spoke with the manager, Chip, who explained to me that there was no such 7 day policy for the re-inspection fee. When I told him what the A.M. told me, he explained that he was a new employee and didn't know what he was saying. When I got my car back, I did notice that both the driver and passenger side wiper nozzles were not releasing any fluid. When I looked at the wiper hose under the hood when I got home, I noticed that the hose was disconnected from both nozzles, although the hose was working normally. After leaving without my safety inspection sticker, I had friend, who happened to be a master mechanic, look at my car as well as another local shop (MAT Auto in East Falls). My first visit was with the master mechanic, who informed me 1) my tires were definitely not below 2/32 tread and do not need to be replaced at this time, and 2) based on the state of the hose connector, the wiper hose was forcibly removed from my wiper nozzles and my wiper nozzles were NOT broken. This mechanic attached my hose with a copy of metal ties and they wiper nozzle worked fine. After having my car checked by the first mechanic, I took my car to MAT Auto to get my car reinspected. This mechanic passed my car with no problem. I even told him about my first experience and he explained that my front tires are slightly more worn than my rear tires, but they don't need to be replaced. After this long experience, it appears to me that Midas partakes in unethical inspection practices. I eventually contacted both the location and the corporate headquarters about my awful experience. My conversation with the store manager went no where. He stated that he would "check the tapes" to see if anyone removed the hose from my car but he never followed through. When I reached out to corporate, the woman taking my complaint stated that she was appalled by this behavior and took my email/phone number to get back to me about a solution. This occurred one month ago and I never heard back. This Midas employs dishonest, unethical practices to try and upcharge uninformed customers. Myself and my family would routinely use this location for our oil changes but we have all chosen to stop giving this place our money. If you are looking for a good, honest location, go to M.A.T. Auto in East Falls, near the corner of Midvale and Conrad. This location was very honest and does their inspection for $35. read more

Purchased four new tires in July 2019. When they called me to tell me it was all done, they strongly encouraged me to give them my permission to adjust some "slight misalignment" with the 2 front tires, which would have run me an additional ~$200. I said no, and I was immediately asked "why wouldn't you want to do this?". Because apparently it's unreasonable to not commit to a surprise additional $200 charge over the phone. They told me I'd probably need new tires in a year if I didn't let them do this. Less than 3 months later, I took my car into my usual service center for routine/50,000 mile tune-up. The professionals here said there's absolutely nothing wrong with the tires or alignment. Was clearly trying to get taken for a ride. Sleazy. read more

I wouldn't go here to get your car inspected. I have a reliable mechanic that I usually use, however I was in a jam for time so dropped my car off at MIDAS. They tried to charge me $1300 for a bunch of failed parts I have never heard of. When I said I wanted to take it elsewhere they gave me attitude. Took the car to my reliable mechanic and he said all of those particular parts were completely fine. In his opinion, I was getting scammed. Fortunately I only wasted $70, but it could have been worse. Take your car elsewhere. read more

Amazing service received on a holiday weekend. I really needed tires however no one had them in stock. This location Midas came through and sent a worker to pick up my tires from the warehouse. I'm was so appreciative and very happy. Thanks Midas read more

What a disturbing experience. My wife and I are seriously concerned for our well being after getting nearly attacked by one of the employees at this location. The rest of the staff had to literally hold him down to prevent physical altercation. And not even a simple "I'm sorry" from the manager who instigated the encounter. The situation escalated quickly after the manager was confronted about how long it was taking the shop to change the tires on our vehicle. After expressing our disappointment with having to wait for 4.5 and missing all of our other appointments that day, a Midas employee became verbally abusive and threatened violence. Following the incident, we reported a complaint to the Midas Customer Relations line. An hour later, a fields operating manager for Midas who introduced himself as Pat called requesting more information about the incident assuring that he would deal with the situation and make sure nothing like that ever happens again. A video of the incident was forwarded to Pat. A half hour later after watching the above referenced video and speaking with the employees Pat called us back threatening police action, falsely accusing us of being racist and claiming they have surveillance footage of customer acting inappropriately if we dare leave them a negative review. I guess it stems from the top. Way to handle customer service Pat. read more

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DO NOT GO HERE. The service that I received was terrible. The mechanics repaired the gear shift cables in my car and they did not have my vehicle ready in the time frame that I was first told. I was told it would be ready for pick up on Wednesday and it was not ready until Friday. The people that I spoke with on the phone including the manager were rude to me even before I picked up my car. THEN the day after I picked up my car my parking brake mysteriously stops working. When I called the shop to explain the situation the manager was really rude to me and claimed that they did not touch my parking brake. It worked literally the day before I brought it in. So I do not think it is a coincidence that it breaks the day after I get my car back. I will not be returning to this shop. They are unprofessional, rude, and untrustworthy. read more

They failed me for my inspection without giving me any specs for why and then told me it would be $1317 to fix everything and pass. Took my car to a different repair shop and was told that I shouldn't have failed and that no work was needed on my car for months. Terrible customer service and policy. Do not go here unless you want to spend money on things you don't need. read more

Terrible place. Took advantage of me because I am a woman. They told me that I had a nail in my tire and refused to fix it. Then they sold me an overpriced replacement tire. While they were installing the tire they broke some studs that held the tire in place. Instead of owning up to their mistake and fixing the damage that they caused free of charge, they charged me for the studs that they broke. They would not give me my car back unless I paid for the damage that they caused. Never coming back here again. Seriously, there are so many better car repair places on Ridge Avenue in Roxborough. Midas is the bottom of the barrel. read more

They charge a lot. Not very honest. Had 2 experiences with them and both times the check engine light comes on a day or 2 after I leave there. read more

These guys came through for us! We picked up a screw in our tire. Gave them a call and within an hour we were back on the road. Thanks!

So thankful for the amazing customer service I received from this Midas location. I called with a nail in my tire and they had me come right in. My car was looked at immediately and was fixed very quickly. Staff was professional and very knowledgeable, as I overheard them be helpful to other customers as well. Will definitely come back in the future read more

Do not take your car here for a state inspection. They charged me over double what some other shops costs.

I would rate this zero stars if I could. I took my Honda in because the wiper motor was shot. The staff were friendly enough, but the mechanic that installed the wiper motor did NOT HAVE A CLUE WHAT HE WAS DOING! It took him 2+ hours just to get the thing working, and when I drove off I realized the wipers only had one speed...super crazy fast. I called them about it and they said the wipers would most likely start to work eventually, and to give it some time...OK?!? So about a month later, when the motor finally broke, I was out of town. I called them about fixing it, and they REFUSED! They said a "number of things" could have caused my wipers not to be working. Are you serious? Your mechanic couldn't tell a lug nut from a spark plug, the thing was shoddy to begin with, and now your telling me you won't replace the part that I spent almost $300 to get installed!!! So I took it to a Honda dealership in the town where I was and they said the motor was installed incorrectly and was a refurbished, low-quality POS. Never go here, unless you want to get ripped off! read more

I am here today to check the reviews of this HORRIBLE PLACE. I am surprised and also glad that so many customers gave this place ONE-STAR reviews. The review of 04/06/2019 and other recent reviews should give you an idea. I will never go back again but I need to let people know: DON'T DO BUSINESS WITH THIS PLACE. Mr. Charles was a friendly and reasonable guy when I first came to this place. The new manager (shown in one of the photos of 04/06/2019) is not a friendly guy and he doesn't know how to do business except for scamming. read more

DO NOT GO HERE. What terrible, awful people. I came with a weird noise in my tire suspecting it to be a nail. They claim it was a screw and gave an INSANELY HIGH quote for a new tire - refused to repair it. I told them I would like to leave it as is and asked them to back the car out...THEY SHUT THE DOOR IN MY FACE AND TOOK THE SCREW OUT so I would get stranded when I drove away. What kind of human decency is that? Not even decent humans. Awful. Couldn't be more furious. read more

Sadly, I found the other reviews to be in alignment with my own experience here. I pulled in at 5:45 pm last night with a puncture to my tire. I was told that, despite the fact that the business is ostensibly open until 6:00 pm, all the equipment had been shut down for the day and they wouldn't be able to look at it until the next morning. Inconvenient, but fine. I called a Lyft and left my car overnight. This morning, I saw the other reviews here citing issues with upcharging and pushing unnecessary repair work. As a result, I wasn't completely surprised when they called to tell me that the tire couldn't be patched and would need to be completely replaced, at a cost of nearly $300. I declined and said I'd come pick it up to take it somewhere else for a second opinion. To their credit, they were nice when I arrived, and had even put my spare tire on for my safety. I went up the road to John Gabriel Jr. where my tire was easily repaired for $28. I won't be returning to Midas. read more

I wish I could give zero. There was nothing wrong with my 2016 Honda when my son's girlfriend brought it there for an oil change 1/11/20. They would not honor the coupon (because she forgot to bring it) charged more than quoted on the phone, and 2 days later the car died and now it needs a new transmission! DO NOT GO THERE! read more

Crooks...bought two tires here and was on a road trip 50 miles away when tire blew. Was told they never balanced or inflated properly by dealership...when I went back Pete told me it looked like someone stabbed my tire and made me pay for a new one. How did I make it that far? Liars and crooks especially Pete. Do not trust him or anyone else at this place if you care for your car. They put mine and my wife's life in jeopardy due to ineptness. read more

Simply put DO NOT GO HERE. They charged me a ridiculous amount for repairs, and when I was finally fed up with them I took my car somewhere else. This was after they told me they couldn't get a bleeder of my brakes and I'd have to replace the whole part. I knew then they were finding any little thing wrong with my car and telling me I had to replace a part. 3 visits and $1800-2k I told them to take my car down immediately, and I didn't believe them this time. I went down to a shop down Ridge Ave. They got the bleeder off in 5 minutes, and only charged me $30. So who knows how much Money I could have saved going somewhere else. They even had me sign a fake "waiver" because my car was not road safe. I guess they don't realize what a real waiver entails but that is on them. Save yourself a lot of money and go somewhere where the employees don't have quotas to fill. read more

Gonna have to give this a not great review, took it in for an oil change and headlight replacement as both lights were out. Was told that there was some kind of electrical problem that was causing the outage and it was going to be "very expensive" to find out what the issue was and they would have to remove the bumper to see. I said that's ok I'll take it to the dealer- what was wrong was that one easily seen wire was loose, they fixed it in five seconds flat- no bumper removal required and cost a total of zero dollars. Soooo...did the Midas guys not know what they are doing or did they know EXACTLY what they were doing? Not sure but either way it's not a good thing. read more

DO NOT TAKE YOUR CAR HERE UNLESS YOU WANT TO THROW YOUR MONEY AWAY! The workers overcharge for their labor and take double the amount of time to fix some things that it should take. For changing of tires that should have taken 10 minutes, it took over an hour. Compile that with overcharging for labor and you're looking at hefty fees for ignorance and laziness!! I can't give a good recommendation where you could go in thy area as all mechanics I have been to overcharge. These workers are by far the laziest and most incompetent!!! read more

DO NOT GO HERE!!! Hands down the worst car maintenance service I've ever experienced. I came in at 10 am on a monday with an appointment, there was only two other people ahead of me. I asked for a car inspection and to check my brakes because they've been making noises. I sat there for 4 hours and my car still wasn't inspected. I was never told an estimated time my car would be finished with the inspection. I left to go home because I couldn't stand to sit there anymore. My car was not finished with the inspection until 5 pm... THAT IS 7 HOURS FOR AN INSPECTION. The two people in front of me had the same bad experience. The least they could have done was told me ahead of time because I had to miss work because of them. I will be taking my business to Jiffylube or any other place that doesn't waste my time. read more

Poor management and customer service, advertised prices are NOT what they seem. Not to mention my new car left their shop with a new scratch - which they initially agreed to repair and then changed their minds after their first attempt at buffing the door panel didn't fix the problem - claiming later they never scratched it in the first place. A word to the wise - take your money and your business elsewhere. read more

The Midas touch for me was them quoting $250 for an OEM part that cost $145 from the OEM. They quoted $600+ for the entire job and I paid $413 total at the OEM. A few months ago I needed tires and they quoted $20 more per tire than Firestone in Ardmore and that was where they were ordering them from. They get wholesales prices as well so the mark up is a bit ridiculous. Shop around if you require more than an oil change. I have been trusting the Midas guys for 15+ years...Maybe that was my down fall...trust. read more

Can't say enough about this place. Tim was so helpful and great to talk to when I brought my girlfriend's car in for a routine oil change. Little did I know she had a damaged ball joint on her front wheel. Chris also helped by showing me the damage hands on. I was on a schedule that day and the guys finished the car in a timely manner. This place doesn't give you the BS that some places do, but rather gives you the facts about your vehicle. read more

This place is truly awful. NEVER BRING YOUR CAR HERE. I was ripped off completely, probably mostly because I am a woman. I was luckily only ripped off $55, but I am sure it could be much much worse if someone allows them to get further than I did. Not only could they do/tell me nothing and charged me $55 (which is honestly fine... I understand the concept of paying for labor), but left me with a vehicle that no longer even turned on. Silence when the tow truck driver tried to turn it on. When I called customer service at headquarters, I was for some reason transferred back to the manager if the store I had just left, who obviously gave me the same run around that I had received when I was physically there. Only go there if you are a car expert, and, if you are, I would imagine you would never take your vehicle within miles of this place. They are absolute crooks. read more

I 100% DO NOT recommend this place. I took my car in to get an oil change. They did so and told me a laundry list of other things that needed to be worked on. Less than a month later my oil light went on and when I checked, ALL of the oil had leaked from my car. I took it to another place where I was told a filter for a 6 cylinder car was put into my 4 cylinder. Instead of looking for other things to fix maybe they should focus a little more on what the customer is asking for. read more