Hesitant to make this review because frankly, I want to keep their great services to myself! Signs that you've found a great, honest car place: - able to offer a deal on some things but don't give you a deadline to decide to pressure you, a great value for the quality of service offered - offers warranty on select services - even if you're not super knowledgeable about cars, they still take the time to show you exactly what they're seeing that needs to be fixed, not all service places offer that transparency - they're thorough, checks everything and checks Carfax to make sure that everything is up to date - even when they were busy, they were able to do a big fix for me and my suspension in a timely manner and my car has been driving smoothly ever since - If you need to stay while, they've got popcorn, soda, water, coffee, electrical outlets to charge your devices and a clean bathroom Most importantly, Alex, the manager and his staff members were great. They treated my little 2005 car as if it was their family member's car and they fixed it for longevity. I'm incredibly grateful for their honesty, transparency, quality of service and time. read more

This is the worst place, DO NOT GO HERE. The bald tall man at the front is a rude a**hole and clearly hates his job. I spent $500 on a new battery there and they didn't program it right after putting it in. It messed up my whole engine and I ended up having to buy a new battery 2 months later somewhere else that actually knows what they're doing. This place is a scam, go literally anywhere else. Rude staff and waste of money read more

I took my car in for an oil change and I was taken care of in a timely fashion. Everyone was nice and polite. Services that my car needs were told to me and recommended. All around good experience. read more

These guys were great. I realized I needed a full synthetic oil change on my RAV4 right before driving 1,800 miles to Denver. Very bad planning on my part. However, Midas was able to get me in within an hour with such short notice. Other shops I called were more expensive and weren't able to get me in today. Knowing I was in a hurry to get on the road, they changed my oil and I was back out the door on less than an hour. Their customer service front desk person was excellent. The waiting area is clean, free coffee and popcorn, and has a nice smart TV where I watched YouTube videos while I waited. My only complaint was the minor spillage of oil around the oil fill location on the engine and some oily finger prints around the starter button on the dash and steering. I had just cleaned the engine area when I changed the spark plugs day before, so it was obvious. Only a minor issue, as I mentioned. read more

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Alex and Reggie have always been super friendly and helpful. Getting an appointment and the turn around time for my oil changes are always quick and easy. I've been to many places for maintenance and repairs but the service and care at Midas is consistently above and beyond. I trust them with my car and have recommended them to my entire family and friends. read more

TERRIBLE SHOP. Come here if you want to destroy your car and get your mileage changed. Went in for an oil change and they drained my oil then never put new oil in. They then proceeded to say that it's not their problem since it wasn't during there shift. Also caught them changing the numbers on my mileage during oil changes and denied it after proof was shown. I wouldn't wish this service on my worst enemy. Simply just go to a different shop, this one needs to get shut down. If you've "I've been doing this longer than you've been alive" - John. if that's the case put oil in my car like you're payed too because engines don't work without oil Mr. mechanic. read more

Reggie and John were very fair and good guys. I appreciate their assistance and customer service.

Reggie and his team provide excellent customer service! Very clean facility Complimentary popcorn and water .. every customer I saw interact with the staff was overly pleased.. great product prices on my car maintenance read more

Service was above and beyond. The gentlemen at the front were amazing and took great care of me and my vehicle. This is the spot!

Midas was very professional let me know everything I need to know about what was coming up took very good care of me and my car

Steve N, was awesome! He stepped up and helped me when my car died. He found out what was wrong with car and offered suggestions and advice. I would definitely come back to this location for he's exceptional customer service! Thank you Steve! read more

John was great! The whole team at Midas was super helpful and took great care of me and my car. Will be back for sure!

I hate doing this, but I have to warn others about my experience at the Midas in Scottsdale. I brought in my 2018 Jeep Compass for a routine oil change. A week later the battery died, so I jumped the car and returned to Midas. They told me there were all sorts of issues and quoted me around $3,000 in repairs. They said my radiator had to be replaced, the radiator pipe had a leak, and many other problems. I declined and went to another shop, which determined the only problem was that my battery didn't fit my Jeep. I paid $600 for a proper battery and everything was fine. Fast‑forward: a friend took her car to the same Midas for an oil change. They told her she needed new brake pads and tires. Despite my warning she had them replaced--and now, after spending about $1,000, she's at another shop getting everything redone after more problems happening. When I explained my situation to the other mechanic, he told me this Midas location frequently over‑diagnoses problems. Both my friend and I are women and felt like we were treated as easy cash grabs. If you're considering taking your vehicle to this Midas, be aware of these experiences and get a second opinion. Will not return here. read more

John and Alex were very kind and quick to help me with my inspections and needs when it came to my SUV at Midas. I could not have asked for a better team to get me in and out of a service treatment like this. Thank you guys very much! read more

Amazing customer service really enjoyed my whole time here they helped me through everything that I needed. It was a great experience.

On Dec 11th I went into Midas for a transmission fluid change. I was also given a list of things that were wrong. A leaking trans axle CV boot & my rear shocks were leaking. A week later I got a text offering me a "FREE" oil change. On Jan. 6th went in for my "free" oil change. I asked what brand of oil they were putting & was told they use a local supplier & never gave me a brand name. Do they use recycled oil?? They do advertise that they use Valvoline. On the following Saturday before I started my car I checked all my fluids & discovered that the oil level was at least one quart over filled. I went back to Midas to show them. The first guy I saw checked it & said it looked fine & what I saw was probably due to the "sloshing" around. I told him that it was checked before I even started the car. He brought it into shop for someone else to check it, I assume it was the tech who did the original service. He looked at it & seemed to have the attitude of "whatever" & walked away. Another guy came out & looked & confirmed that it was at a quart over filled. They said they would drain & refill. After thinking about it, & not having any trust in the shop I decided not to bring the car back to that shop & scheduled an appointment with the local Hyundai dealer. Today, Jan. 13th, I had the oil change & as routine they inspected the whole car. There was no leaking CV boot & no leaking shocks. So, my "FREE" oil change wound up costing me $80.00 plus shop fees, disposal fees & tax. The old saying that "there is no free lunch" is so true. Be very very careful if you use this shop, & definitely get a second opinion on anything they tell you. read more

Alex and John are amazing. They are all about great customer service and getting things done. I have been coming here for years and have never had a problem. read more

Jon J and Alex are amazing. They both do a really good job of taking care of my vehicle and the customer service is top tier.

*This message is to follow up with Matt - service was on 5/21/25 and invoice #0792198* Routine oil change and inspection - first time at a Midas. I was informed that I had a transmission leak, some sort of crack. They would need to drain all fluids, replace them as well as a gasket and the seal and pan. Two guys in the shop made a very big deal about how serious this issue was. I had a bad feeling about the employees and declined. I went to a local Nissan dealer for a second opinion only to find out there was no leak or crack anywhere, just some residual grease. It was suspect from the beginning because my car only has 22k miles and "their" fluid report showed normal levels of transmission fluid. Shame on you for making someone stress over an unnecessary car repair ( I felt like I was being taken advantage of for being a woman). I won't return. read more

Went in for an oil change. My car almost exploded because it leaked the all the oil out. in one day, someone didn't put the right washer on or something... idk I'm not a mechanic. But Oil everywhere just a huge mess. I couldn't believe it. read more

Just had a great experience here. My windshield wipers would not stop going off so I called and they fixed it for me same day no problem. I ended up driving away without my keys and Thomas was nice enough to come meet me at the gas station to give my keys to me!!! Thanks guys you are awesome!!!! read more

Come to this location to get the occasional oil change and repairs when needed. Staff is friendly and was able to get my requests in good time. Reggie is the man, ask for him if you ever need anything done. read more

Terrible Experience - Avoid This Place at All Costs! I had the worst experience at this shop, dealing with an uncooperative manager. I took my Jetta in for a simple coolant tank replacement and was reassured by the manager, who said, "My wife has the same car, we just had the same problem--easy fix." That was far from the truth. Of course, they "found" oil leaks and other issues. One week later, they told me, "We fixed everything--it'll be $3,500." I paid, turned on the car, and immediately saw the Check Engine light. Not a good sign. I had to leave the car there again, costing me more time--time I couldn't work since I had already used up all my remote working days. Before authorizing the repairs, I specifically asked the manager if my car would be reliable and safe afterward or if I should just sell it. He assured me it would be good to go for a long time. Fast forward one month later--the car is still leaking oil and coolant. I took it to VW for an inspection, and their report was shocking: The repairs from this shop were done incorrectly. Wrong hoses, wrong parts. They couldn't even confirm that the vacuum pump I was charged for was actually replaced--it didn't look new at all. VW quoted me the same amount of money ($3,500) to properly fix everything. When I confronted Midas with VW's findings--pictures, reports, everything--they refused to refund me or cover the cost for VW to do the repairs. Instead, they insisted they needed a "chance to fix their work," despite my trust being completely gone. I left my car there again because I couldn't afford another $3,500 out of pocket. A week passed--no updates. I called, and the manager gave me more ridiculous excuses. Eventually, I went to pick up my car, and he claimed everything was "fixed"--the same lie I had already heard before. So now, I'm: $3,500 out of pocket for nothing. Lost two weeks of work due to their delays. Still dealing with a car that leaks oil and coolant. This place is completely unprofessional--terrible service, terrible customer care. DO NOT TRUST THEM. I have VW's official report and pictures as proof. Midas Headquarters, is there anything you can do? To anyone considering this shop--stay far away! read more

Huge shoutout to the guy working the desk this afternoon (2/27/25) for the free oil change and excellent customer service to myself and my boyfriend. Much appreciated I didn't catch his name unfortunately. And big shoutout to Jeremy as well! read more

The deals are good when they have promotions on general service...shameful that upon each visit they somehow find a way to come up with things that need to be replaced. Funniest one was when they recommended a part I had literally installed a day prior. They broke my interior door handle, left half a bottle of brake fluid sitting in my engine bay, set my rear drums too loose and didn't give me a proper flush/bleed. This all happened because I came in for an oil change...that's it. If you know the first thing about vehicles - run. read more

If I could give negative stars, I definitely would. I brought my vehicle in because my AC was working but not blowing as cold as I would like. When they were done with my car, my AC was completely broken and I was also charged $250 for the service when nothing was fixed. Now my AC now is not working at all. I would've been better off going somewhere else. If they didn't know how to fix AC I wish they would have just said that instead of damaging my vehicle. This is the worst experience I have ever had and I do not recommend anybody going here unless you would like to have your car damaged. read more

Awful customer service, very disrespectful, and can't fix anything. They ruined my breaks and made me pay for a second. No money back and no empathy. Save yourself heart attack and go somewhere else! read more

As I have been going to this location of Midas for a few years. I was surprised to see a new face behind the counter. Soon to find out this individual is Ray the assistant manager. I was intellectually impressed by the passion he expressed. Going above, and beyond to assure all my needs were professionally met. As I was waiting for my car to be maintenance, Ray and I had a intellectual conversation about principles of life, including sobriety, and being an integral human being. Incorporating a warm, hospitable environment that I have never experience during oil change. From all you can drink, coffee and water bottles to the nice movie room, we cannot forget the immaculate bathroom. These are the experience that you could not forget. read more

Midas - Store of the month, as they have had this award for more than one month in a row. - Tires Near Me - Scottsdale, Arizona

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Basically - they are under new management! Best Oil Change deal in Scottsdale for Synthetic Oil with tire rotation for $59! Jeremy and the crew are awesome! What a great change there! read more

This was my first time going to this station. I needed to get an immediate transmission flush and would have normally gone to my mechanic that I've been going to for 20th years but he was swamped. I was quoted $160 for the service from Midas. I paid for it and a day later the car still sounded funny. I took the car to my mechanic and he said it needed transmission fluid. I paid him $75 for the service and went back to Midas to figure out what I paid for. They said they did the service and would say much else. I feel that either they forgot to do the service and marked it down as done or they screwed up and wouldn't admit they were at fault. Last time I will ever go there. read more

My car is driving straight as an arrow at any speed after my wheel alignment . I was able to get in and out in under an hour. I used a Groupon coupon and can't beat it for the price. Robert helped me out. Was def. Worth the drive! read more

Midas - Drives straight - Tires Near Me - Scottsdale, Arizona

Brought my jeep in for an oil change. They got backed up, & I had to wait for awhile when I was in a hurry to go out of town. The manager didn't charge me for the oil change. Great attitude in the business. I'm bringing it back for other services. 5 stars Jake N read more

I love working for Midas the owners and upper management are amazing at making sure the employees and customers are taken care of and the integrity and leadership skills from the top down have been nothing more than impressive and make me believe in my position as a service writer knowing I'm doing the next right thing and keeping customers safe and running on the road! Thank you Midas and the family vibe I'm blessed with! I hope customers can see what I see and know when they come to Midas for any car service they will be treated like a family member and get the best service possible! Thank you Midas read more

I have nothing but phenomenal things to say about this location, Reggie was extremely personable and helped me solve my issues as fast as possible. I would highly recommend visiting if you have an issue. read more

Ryan was very helpful in giving me an explanation of how the Groupon coupon worked for my particular vehicle. Really appreciate how friendly he was even though he had a lobby full of guests at the time. The car was taken care of in a timely manner and he was very attentive when I walked in the door! Thanks again Ryan for the great level of customer service, it's very much lacking in the workforce today and always greatly appreciated! Take care, read more

Huge kudos to the team of Midas in Old Town Scottsdale, Arizona lead by Manager, Nathan Gonzales. Once again, I placed the trust in the hands of Mr. Gonzales and his Midas team to diagnose and provide outstanding customer care, professional knowledge of vehicle maintenance and the personable touch necessary to ensure customer satisfaction with my classic car. Over the years I have often posted very positive reviews of Midas through several platforms. It is worth mentioning in this newest review that for over 40 years, my family and I have been loyal customers of Midas in Scottsdale, Peoria and Tucson, Arizona, Park City, Utah and San Diego, California. My family are business owners in Arizona and have operated daily transportation/maintenance of more than 20 vehicles for over 50 years. Midas has been on the front line regarding the general care of the vehicles that we rely on for the success or our business. When confronted with a challenge, Mr. Gonzales and his Midas team in Old Town Scottsdale never wavier, consistently communicate clearly with the diagnosis and resolve the situation at hand in a timely manner. With every visit to Midas, I am confident that my vehicle will be treated with the genuine care one expects from such a reputable company. Additionally, Midas provides to and from transport via Lyft, which is a comport and added benefit. Consumers do have a choice as to which company to place trust in with their vehicle. I highly recommend Midas and encourage you to reach out to the team of Midas in Old Town Scottsdale, Arizona and speak with Manager, Nathan Gonzales. Thank you Midas. Nadine Cooper Educator, Business Owner Midas Customer of over 40 years Classic Car Enthusiast read more

Midas - Satisfied Customer - Tires Near Me - Scottsdale, Arizona

I want to send my sincerest gratitude for the amazing service of the entire team of Midas on Scottsdale Road. Throughout the experience of the urgent repairs needed on my vehicle, Jeremy Cranston's provided updates throughout the entire process. His entire team, including Nick, assured that they not only guaranteed the quality of work from their mechanics, but would be quickly available for any further concerns. Jeremy assisted me with financing and quickly booked a Lyft driver to take me to work, home and back. I've been a loyal customer for the past eight years. I highly recommend the quality of their work along with the professionalism of their team. Thanks for the delicious coffee! Thanks again for your attention to detail and maintaining the integrity of your business. read more

Very quick professional service in replacing my "under warranty" battery. They made sure all of my needs were met & questions answered. Friendly staff! Highly recommend. read more

Jeremy and his Crew are hands down amazing, minor issue with Brakes fixed problem quickly and on my way. Highly recommend.

This review is about 2 months overdue. They get a 1 because they do oil changes well. However, this location tried to get me for over $1k. I took my car in right before memorial weekend for an oil change. The guy called me and said that I should not drive anymore without doing $1k in work because my struts were leaking, my front axle was bad, and my tires were bad and would pop any day. Out the gate, this didn't sound right to me. I did a diagnosis and I had another company do a quick check. I decided to risk it and make the 600mi round trip drive and I was FINE! I took my car to a Kia dealership and they said everything was FINE! I did the same drive on 4th of july weekend and it was FINE! I won't be coming back to this place, not even for an oil change. **wow as I'm writing this I'm reading a review on 6/27/22 and the guy is reporting something very similar** read more