I like Dr. Furman and his staff of Vet doctors. My 13 YO…read morePekingese has eye issues. Dr. Simpson diagnosed the condition and put me on a regimen of ocular medications. I had to come back several times for the condition and they could not have been nicer to me. Seeing doctor Simpson was very easy and she is a really great doctor. Dr. Furman is a awesome doctor as well. My wife and I love taking our pets here.

My dog is a sensitive rescue and she has been seen by all three of the vets here over the past 6…read moremonths- they are all awesome! She had recurrent stomach issues and anxiety, and after Dr. Furman's recommendation of changing diet and some probiotics, she is so much happier and eating all of her meals. I live in Manhattan but my parents are in Middletown so we ended up here for a eye infection months ago. Now I will travel from NYC to see them because they are the best!

100 star rating if I could. My family and I had to make the…read moredifficult decision to put to rest our sick 16 year old dog. On what felt like the worst day ever, the team at Tower Drive Animal Clinic was so comforting and respectful of myself and my family. They treated us as I would imagine you do family in tough situations like this. Nothing can make that day any less heartbreaking for us but I am forever grateful to the team at Tower Drive Animal Clinic for their treatment of our beloved Bob and my family. We received his remains today and the presentation and sympathy card from the team brought tears to my eyes. A million thank you's.

We've been taking our dogs to Dr. Hewlett for many years, since she was in Monroe, NY. She is an…read moreexcellent veterinarian. She's very professional and extremely compassionate. She's been with us through the good and the bad. We've taken cute little puppies to see her for their first shots and we took my heart dog to her for his final shot and there is no veterinarian anywhere who compares with Dr. Hewlett. She's the best.

I just want to thank all the staff and Dr Ursitti! Yesterday, May 27, 2023, was a very difficult…read moreday. My precious fur baby, Sabastian, was not well and needed medical attention. My usual veterinary was closed for the holiday and other veterinary practices said they were booked and could not squeeze us in. Finally, I was directed to Guardian. I believe it was Divine intervention! They were very busy but took us right away. The compassion and genuine concern given by everyone was overwhelming! Inspite of their being extremely busy they all took time to listen and to treat my Sabastian as if he were their own, showing him much respect and dignity to the very end. Not once was an attitude given nor did I feel we were being given the "bum's rush". What was also impressive was overhearing phone calls being made to others to let the people know they were running a little behind along with alerting those in waiting area of the same dilemma. A lot can be learned by the human medical emergency care by observing the professionalism and genuine care given by the folks at Guardian on this very hard and sad day for me. Words cannot truly express my gratefulness and overall feeling of being blessed to have had the opportunity to experience the ultimate compassion and care given to my Sabastian in his final hours and to me. You folks are the best and I will never forget you all! Thank you! Thank you! Thank you! Sincerely Submitted by Sandy M., Tuxedo, NY

Exceptionally amazing experience! I cannot say how wonderful the staff and Dr. DiMascio were when…read moremy cat needed emergency service and euthanasia. His condition could not have been explained more clearly and with epic empathy and consideration. Where else can you go at 4:30 am? I am so grateful for this place. Dr DiMascio was the best vet I have EVER encountered. A true asset to the business. Thank you.

Dr. Johnson is an absolute dream! Not only is he very pleasant, I like that he's "old school" in…read morethat he's more concerned about the health of my dog and cat than he is in to high pressure sales of services and items not necessary. He made sure all my questions and concerns were addressed before we left and was very clear about when we could call for lab results, etc. I highly recommend his services! Even his staff is very friendly and accommodating. I am truly impressed and am very happy to find a veterinarian I trust. A++

One of my cats had these little mohawk strips of fur coming out of the top of his head so I thought…read morehe might have a skin condition or fungus. So I took one him there and I told them in advance I knew it was not ringworm as I've seen that before. I provided a sample to be tested to determine if it was a fungus or not. They examined the cat and took the sample to the tune of $134 and called two days later to tell me that it was not ringworm. I already knew that. When I challenged them that I already knew that and specifically had told them it wasn't ringworm, the receptionist was completely useless. Total waste of money. Then I reached out on a cat Facebook page and someone asked if my cat fights with other cats, which he does sometimes. She said that it's probably a scab from a scratch. The more I looked at it.....she was right. That's exactly what it was. It is ridiculous that this vet was not able to ascertain that.

We were here a few weeks ago for a nail trim and anal gland squeeze on our 12 year old dog…read more Everything went pretty well and pricing was fair. This week we went with a newly adopted dog so we could get her microchipped and have her Rabies vaccine done. For some reason, even though the first shelter the dog was in had "spayed female" on the paperwork, the lack of a spay date made the person signing in our dog suspect that she was not spayed. Do yourself a big favor and bring in spay documents if you have them. If you look at our dog's abdomen, there is a spay scar. We had to have bloodwork done to the tune of $40 because they did not want to give her a rabies vaccine because there was no date of a heartworm test on the shelter paperwork either. The shelter had the dog on heart-worm preventative and flea and tick meds. We needed a form filled out so we could apply for a Lifetime PA dog license since she was now microchipped. This was a $15 fee but it saved us gas and a trip to our vet which I guess is fair but it literally took two minutes to fill out. I did end up paying close to $300 for everything. Finally, I had to wait several minutes to get the rabies certificate filled out. During that time I noticed a board with rebate information. I was surprised that the clerk who we paid made absolutely no mention of the rebate I could request for the flea and tick meds we purchased. What surprised me even more is that when I went on line to do the rebate, T.A.R.A. was not on the list of participating veterinarians who sell the product. I had to add them on manually. All this being said, the veterinarian and the tech who took care of our dog was very nice.

they are the best and they're reasonable and they're clean and they're friendly and they're nice…read moreand they're very good with the animals so I would go there anytime in fact I do go there anytime

Dr. Paul is a very caring doctor. I brought my Bearded Dragon to his office and he told me what to…read moredo and what book to get.You can tell he loves animals. I would definitely recommend him.

Haven't used Dr. Johnson in a few years up until recently, and my recent experience with him was…read morevery unpleasant! My pet was brought it for a nail clipping which I'd never had done and simply said, " sorry buddy" Dr. Johnson had a melt down over that! He said, " please don't say I am sorry to my patient for me doing my job, it puts negative energy in the air, we want positive energy" He was clipping the nails in front of me which caused me to have some anxiety, he says," don't let your anxiety run all over the floor"! Very insensitive. He then continued to repeat that he did not like me saying sorry to my pet throughout the whole visit, meanwhile he cut too far into the nail and 2 nails were bleeding and says they can't afford to loose blood... well maybe he should have looked at the kwik prior to cutting it?! Ugh couldn't wait to get out of there! He needs to retire!

About 10 1/2 years ago I took my newly adopted dog there for an exam. There,was no one there but…read moreus, me, my ex, and my dog. They took my dog in the back and I kept hearing a dog scream. I finally went into the back and saw my dog muzzled, with 6 people holding her down. When I asked what was going on I was told they were trying to get her blood which I never authorized. I became upset and told them to get the _____off my dog and to give me my dog. They claimed my dog was going to bleed out if I took the dog. I alsovtold them what I would do if my dog bled out! STAY AWAY FROM THIS PLACE IF YOU CARE AT ALL ABOUT YOUR PET! SICK PEOPLE. My dog has never been the same since!

My dog was seen on 04/11/26. A cytology was performed and he was diagnosed with both a yeast and…read morebacterial infection. I was prescribed Mometamax. A follow up appointment was scheduled, on the day of the appointment, the office staff called and asked if I could give up my time slot for another family as they needed to euthanize their animal, which of course I did. No one ever called to reschedule. Fast foward, my dog has another ear infection and I called the vet to ask for a refill for the medication. I was first informed by an Office Manager, not the vet, that I would need to bring my dog back to determine if it was bacterial or yeast infection. Why would that matter since it was both last time and I was prescribed this medication? I asked to speak with a vet, someone who has medical training. I was informed someone would call me back. More than 24 hours later, no one had called. I called the office again and was informed the vet would call me back "in between appointments." Once the vet finally called back, she spit out the same rhetoric as the officer manager. I explained my dog was traumatized the first time and was not having the same procedure done twice in a two month period. Just looking to make money off poor suffering animals.

I've been coming here for 14 years. Recently we had to put our 18yr old dog down. We made an appt…read morefor a final evaluation which went great. The Dr was great. They gave us a quote for the final step. We made an appt and when we got there it was the worse! They upgraded the charge to almost double, The Dr who was there was great. After all was complete we left! Today they call and we can pick up the remains. My husband goes to pick her up and they won't release because he's not on the list! This is HORRIBLE ... he was the one who took her to all her appts they know him but yet wouldn't release her. I had to make a call to get her released. I'm DISGUSTED WITH HOW THIS HOSPITAL HAS GONE DOWN HILL WITH COMPASSION. They would always release her to my husband when she was alive and he "wasn't on the list"!!! JUST DISGUSTING!!!!!

I just want to start by saying this place claims to love our pets but my experience with them says…read moresomething entirely different. My 11 year old dog is very sickly. We are just trying to make her as comfortable as possible for now with medication. Every time I call to refill a script it's a problem. I have to give them at least 2 weeks to fill in, an already existing script and when that is done is oh, you have to speak to her vet (Dr. Valentine) which is always there apparently only on Tuesday and NEVER returns your calls. This has happen about 4 times in the last 3 months. I call once again to complain and ask why I have not gotten a call, oh, we will have the manager get back to you. I have been waiting for the vet or the manager to call me for the past 3 months. All this time my poor pup is in pain. How much do you really care about our pets!!!!!!!!!!!!!