Customer Review Angelo's Auto Sales/Service I brought my…read moredisabled sisters 2005 Dodge Dakota ST purchased at Angelo's Auto & Car Sales for front left brake line service on 06/23/2025. Angelo also indicated other work needed to be done including cv axles, sway bar links, and front brakes. I left the vehicle with Angelo assuming indicated work would be completed in a timely professional manner. Angelo stated that since the metal brake lines on the vehicle were not available he had to make them in his shop. I obtained all other indicated service parts for the vehicle within a week and brought them to Angelo. Angelo stated he would begin work on the vehicle ASAP. Upon multiple follow up calls Angelo indicated that the truck was on the lift and would not come off until repairs were completed (which obviously was a complete fabrication). After 6 + weeks passed Angelo stated that he did not have correct fitting's needed for the brake line repair. This statement I thought was completely absurd and even other professional mechanics agreed in discussion with them. Within several days I obtained various fittings needed at a local parts store (as a back up) for the required brake line repair and also obtained original OEM vehicle specific brake lines which included all appropriate connections to complete the repair. Immediately after repair several return visits were required to replace multiple stripped lug nuts and studs damaged by his shop. On last service visit front tires needed to be removed to repair stripped wheel studs. I previously arranged a flat fee with Angelo to change the oil/filter (labor only) and rotate the tires front to back. Angelo decided to charge a separate fee to rotate the tires (to my disabled sister owner of the vehicle when she went in for service that day) even though she spent $70.00 + on lug nuts/studs damaged by his repair shop. Apparently it is the customers responsibility to replace parts damaged by his shop. In addition, after most recent service visit there is another stripped wheel lug damaged at his shop which needs to be repaired along with a broken hood release latch (not able to open hood for engine compartment service).

Bought my car there last November and will recommend anyone to go here. I live an hour away but we…read morehave no problem driving to auburn for service, as I believe Once you find a mechanic you can trust you stick with him!! Angelo and his team are awesome!! He's very honest and knowledgeable! Tracy in the office is my favorite to chat with. She always keeps me updated and is always friendly 10 stars!!

I had an excellent experience selling my car to this Toyota dealership. From start to finish, I was…read moretreated with fairness, kindness, and professionalism. The entire process was straightforward and stress-free, and I truly appreciated how respectful and honest everyone was. A special thank-you to Alex Montes, the Sales Manager, and Mutaz, the General Manager. Both went above and beyond to make sure I felt comfortable, valued, and treated fairly throughout the transaction. It's refreshing to deal with people who genuinely care about their customers and stand behind the way they do business. I would absolutely recommend this dealership to anyone looking to buy or sell a vehicle. Thank you, Alex and Mutaz, for making what could have been a stressful experience such a positive one! Five stars all the way!

absolutely horrible!! they sold me a defective car and won't do anything about it !!!!! they know…read moreit has problems...... do not buy from them, you will regret it

This location and area has the worst vehicles to choose from. Go on their website and It's the same…read more8-10 models and they are in terrible condition. I just went on and for local vehicles I had 16 to choose from. They have all the good cars in Charlotte, Atlanta, Texas, etc. It seems like lately you have to get everything delivered because nothing good is on site, or maybe that's what they say so they can charge delivery fees, I don't know. The people that work there are nice, especially Sherry, she always takes great care of me, but as far as getting anything decent, good luck! They hardly ever prep the cars and they usually smell like cigarettes and are all dented and have extensive damage, at least that's been my experience over the last 13 months.

Zero stars. Stay away, and never provide them your credit card information…read more... I am currently in a dispute with Flexcar over two reimbursements: the first for a rental I had to get from another agency when a Flexcar rental broke down due to an oil pan crack that spread from vibration on a long road trip and another for the $704 monthly rental fee billed to me nearly a month after the car was TOWED to their facility. In regards to the breakdown from the oil pan crack, I had taken the vehicle into their facility due to oil leaking in the driveway. I was told the vehicle wasn't leaking oil, that the cap on top of the reservoir wasn't sealed correctly and oil was "blowing out the top when the car heated up" which as a girl with a father who is a Mechanic is a load of BS. I then mentioned a upcoming road trip from Tennessee to Georgia as part of an ongoing move and said my concern was that I would be stranded as a woman alone if the car broke down along the way in a rural area. I again was assured this would be fine. Sure enough, the car went into EPC mode and stopped 15 miles outside of any city. With the help of good Samaritans, I was able to get the car to a mechanic who informed me the car was not drivable. Upon calling Flexcar, they said they initially offered NO assistance and also said "we do not tow more than 150 miles." It wasn't until I was balling on the phone and became irate at the fact I was stranded 3 hours away from home by myself that they offered a $50 Lyft credit and said they would tow the car back to their facility. Ultimately, it was the Mechanic at the location - not Flexcar - who helped me in my search for rental car, which I had to uber 30 minutes to, drive 30 minutes back and transfer all of my suitcases/boxes before heading home. After fighting with Flexcar, they agreed to reimburse the rental which I have now been going back and forth with them on for WEEKS with no payment. In regards to the $704 monthly rental, I received a notice 5 days prior to the draft from my account that my rental would be renewing on the 15th. I immediately reached out stating this vehicle was TOWED to them weeks prior and closed. I was told this would be taken care of and I would not be charged, but low and behold, I was charged. I've now been sending multiple emails a day and calling Flexcar who have yet to make this right. Do not seek services from this company, and definitely do not provide them access to any of your banking/credit accounts. I wish I wouldn't have.

I purchased a truck from Patson. He went above and beyond to make sure I was happy. In the future I…read morewould be happy to see him on the other side of a deal again.

The worst experience my price went too 500 too 900 then 900 Katie never calls back 8 days later…read moremust be family grand kids working answering phone halal they made my truck price gouging what an experience of the people that made these vehicles yet you get absolutely disgusting disrespect. Shit place look around for a new auto shop to fix your car / truck worst vehicle i have ever purchased 16 grand in the drain ass wipesthey are

I went to Bertera Nissan in Auburn at Noon on Sunday, 1/13. Originally we were just looking and…read moreMatt showed us the type of car we were looking for in the lot. He was very friendly and offered a test drive. Having never bought a new car, I was hesitant. I thought I'd have to fill out a bunch of paperwork but I didn't. I jumped in the car, pulled it around and all I had to do was let him make a copy of my driver's license. We drove it a little down the road to get a feel for it and decided to go inside. I wanted to "run the numbers" to see where I stood with an interest rate/payment. I had planned to get my loan from a bank, not the dealer. It turns out my credit score was higher than I thought and I could get a payment we could afford. Throughout the whole process, Matt was easy going and friendly. There was no pushy sales speak or tactics at all. This is what I feared about going to any dealership. I can't speak for every single salesman at Bertera Nissan, but Matt was great. We ended up buying a 2013 Nissan Versa SV in "Brilliant Silver". It was a great experience and completely painless. I got what I wanted at a price I could afford. Edit: Whatever you do, read everything you sign. If you do not want an extended warranty, make sure it isn't in the loan. Bertera uses First Automotive by SouthwestRe for extended warranty. If you do agree but change your mind, you have 30 days. Do your research before agreeing to it. I was naive, it was not Bertera's fault. Lesson learned, warranty removed.

I see some negative reviews on here, and I just cant understand them. Ive been buying cars for 55…read moreyears, and I've never had a better experience than what I've had at Bertera in Auburn. In my dealings with Bertera, I've never walked away confused, or unhappy. Amazingly enough, I have never felt ripped off, unlike some other dealerships I've dealt with. No fake promises, no hidden agenda. I'll continue to do business with Bertera as long as they keep this practice of honesty going. Note to other dealers, CUSTOMER SERVICE MEANS SOMETHING, TRY HAVING SOME.

I personally hate going to dealerships. This place changed my perspective hopefully it continues…read more The service and attention to detail when I brought my car in for service is impeccable. Ill be glad to support a shop that respects their customers regardless how picky they are about their car. I Im that car dude and I personally prefer to do my own work to my cars but after finding this shop. I know I can bring my car here and have service done. Techs are cool as well as the service advisors. They hire heavily tattooed folks which is a respect and plus in my book! Respectfully will be here for future purchases/services. Many places are a joke when comes to customer service. This place is not.

From the owner: Genesis Of Auburn is a proud locally owned automotive leader in the community, maintaining a solid…read morecommitment to our customers and offering the widest selection of quality cars and trucks in Lee Count.

A few weeks ago I leased a Tuscon and was feeling nervous about the entire process, especially…read moresince it was a first for me (and my last car situation was a disaster). However, the employees there were all very laid back and patiently answered every question I had - they even stayed 30 minutes past closing to finish the paperwork for me! I worked mostly with Stan from sales and he was impeccable. He answered or got back to me within the days between paperwork and picking up the car, and he made sure I was comfortable before sending me off. The entire process was much easier than expected. Overall, highly recommend!

Here's a warning for anybody who has any idea of going to Herb Chambers Hyundai in Auburn. I went…read morethere this morning and spent three hours to have my transmission fluid changed as it states in the book If you have a CVT transmission you should have it changed every $60,000 miles. Since I don't trust anybody when it comes to mechanics last night I went out and took a Sharpie and made marks on all the bolts that would have to be removed to take the air intake off the mass air flow sensor off to get to the fill plug. After checking out and telling me my car was all set and paying $400 I opened my hood when I got out to the parking lot and noticed that every single Bowl lined up with the marks I made. I then went in and questioned how he filled my transmission if none of the bolts were removed. He then admitted that he never actually changed my fluid. So the mechanic lied to me told me how much fluid it took when I asked him and yet then finally admitted to the fact when I called him out that he never actually did the job I saw my car up on the lift but he never actually changed it. Do yourself a favor and never ever go to Herb Chambers Hyundai. Do not buy a car from them do not go there for service they are Crooks and they try to rob me a $400 that they had to then pay me back said it was a mistake a miscommunication and I could come back and they would give me a discount. I will never ever bring my car back to Herb Chambers Hyundai of Auburn nor will I ever buy a car from them ever again heed the warning because this could happen to you

This dealership Acura Auburn took my car on the highway to get it ready for emissions and damaged…read morethe exhaust. And now they're saying it's not their fault. I will not be using them and I would be very careful using this dealership especially service

I brought my car in and asked for all the fluids to be changed and a detailed once over on the car…read more I worked with Jeff Neal who initially seemed concerned about the list of issues I brought in for my used car. I will say he followed through about staying on top of those concerns to get them resolved before a road trip for me last minute. I do appreciate that. However, I was given a $4000+ estimate for rear brakes, 2 CV axles, a serpentine belt, a coolant tube, a power steering tube, and a change out of those corresponding fluids. They wanted to sell me a roughly $300 CV axle from a genuine Acura parts website, for $900, plus another few hundred for the install. They are marking up parts 200%. I decided to just have my transmission fluid drained and filled, and my oil changed. I drove an hour and a half home to find my transmission was an entire quart low, and my engine oil was overfilled. Upon calling to find out what happened, Jeff had the audacity to ask me if I knew how to check the fluids. This is not my first Honda product, and of course I referenced the manual which told me exactly how to check it. I asked how his technician checked it, and he responded, our technicians don't read the manuals on how to check fluids, they do it how they're taught. Also that the technician who did the work has been there a long time. Well it was done wrong. The fluid level was clearly not checked after. Not sure if my transmission has suffered any damage from this accident. As for the overfilled engine oil, he said they added a pint size amount of cleaner to the engine oil that they never told me about, and that I did not approve. I have lost complete faith in this dealerships service department. Avoid if you can. Picture is transmission fluid level after following manual on how to check it. Barely on the dipstick. Acura of Auburn, you need to retrain your technician on how to perform a simple dipstick transmission fluid check.

Such a mixed experience we had at Prime. David, the salesman, was everything you could ask for. He…read morewas friendly, knowledgeable and eager to help us out. We already knew what car we wanted to test drive so he had it brought inside so we could check it out on a very cold day. Took it for a ride and came back to start our negotiations. Now the bad part. Ian. Ian the sales manager started to insert himself into the picture every time David got up from his seat. If you could picture a slimy, slick, condescending used car salesman....You'd have Ian. After the third time Ian inserted himself into the process we told David that if Ian did so again we were walking out the door. Ian stayed in the back room for 2 more offers while we were negotiating, but just couldn't help himself and came back again. So we got up and left. We would have purchased the car if not for Ian's insistence on butting into the process with his slimy tactics and smarmy demeanor. I feel bad for David and any other salesmen who have their deals ruined by Ian.

First off Jake and Zak are awesome but, first time i brought my care there it was 3 hrs for oil…read morechange half way thru i asked for update older woman came back and said they were half way thru inspection i said i dont want that just oil change she went off on me and said i could go elsewhere today went for oil change nothing else drove off and the service person fiddled with my screen and left this information screen up, why is he in my car other than drive in and out stop going in my car and changing my settings i am very upset over this,

Price always seems to be very competitive, they'll pump your car for you, even in the rain (no…read moreextra charge), and they even repair cars here. The only thing they were missing from the 50's was the "ding ding" cable (oh, and they don't do windows :-) actually, they might if you ask them

Gas station is highly recommended. It's full serve at self serve rates. It has a small store where…read moreyou get coffee, cigarettes, soda, candy and some snacks. Their coffee is just 99c but tastes nothing less than DD coffee. Staff is very courteous and are very good at service. Also, we get a free reward card after signing up we get flat 10c off a gallon. I highly recommend this gas station.