If you want your brand-new car to come back looking like a used one, this is the place to go…read more My car was damaged by a dangling power line -- the roof paint was scraped, and the sunroof needed to be replaced. While the paint and sunroof work look decent, the condition my car was returned in was nothing short of embarrassing. Every window inside the vehicle, including the rearview mirror, was coated in a strange film or haze that wouldn't come off with normal cleaning. The clip for my sun visor was broken -- I went to move it, and the entire visor fell down. The in-car microphone was left disconnected, and some kind of glue, paint, or paste was smeared all on both the driver and passenger seats. On top of that, there were dirty handprints all over my tan headliner. When I complained, I was told to bring the vehicle back so they could clean up their mess. I reluctantly agreed. Upon pickup, I was told my car had gone through a quality check *and* a follow-up quality check by the manager. Based on what I saw, they must have a very different definition of "quality." The haze was still present on the windows -- an employee even admitted they had no idea what it was and that it was "extremely hard to get off." (Let's be real: you know what it is. You just don't want to say.) They did manage to clean the substance off my seats, and they reconnected the microphone and repaired the visor. However, the car was returned with more dirty fingerprints on the headliner, and a section of it wasn't even clipped in -- my husband had to fix it himself. After a couple of days driving it, I noticed that the rearview mirror mount was either scratched or had some kind of substance on it, too. Their attention to cleanliness and detail is extremely poor. I would not recommend this shop to anyone. The only reason I went there is because Bell Honda said they use this shop for repairs on new vehicles. I also had a warranty issue for a rattling window -- which they claimed they couldn't replicate. Would not recommend this shop.

Bell collusion center is a top notch repair facility. They keep you updated throughout the whole…read moreprocess. My vehicle was repaired ahead of schedule. Good, clean facility. Professional and friendly staff.

Just amazing! Quinn did an excellent job. Did not need to touch up the paint finish. Very…read morereasonably priced. He's the best in the business. Many thanks to Quinn. Took my motorcycle with a minor dent in the front fender. Noticed this dent after I brought the motorcycle back from the Harley Davidson dealer that replaced the tires and did general maintenance. Eddie C

After I purchased a used car with hail damage, most body repair shops would not even return my…read morecalls. Quinn was willing to help and did an excellent job. I found him to be very fair, honest, and patient, as we figured out the best way to make the car look great! Thank you Quinn!!

Eddie and his crew did a beautiful job of smoothing out dents, scratches and other surface damage…read moreon our 2018 Camry. He assured me that the finished product would look brand new. I was afraid matching the paint would be a difficulty. It wasn't. I highly recommend.

Did a great job on Tesla. Looks good at new. Owner, was a square guy. I recommend this spotread more

I'm from NY and have had a lot t of experience with collision shops…read more The experience is almost as bad as buying car. But these people are genuine and forthright and don't play games. In my case I wq paying out of pocket and wad very concerned about the price. Doug (the new manager) definitely wants to please his customers.. In my opinion they were very fair and were very accommodating. Th best part i they did a good job and I had no complaints.

Came in with a minor scratch and dent. Fabian was super helpful, buffed out the scratch free of…read morecharge. Most collision centers would look to replace the whole door and make a quick buck. This place will be my go to going forward.

During the car inspection, Doug (mechanic) was able to draw up a quote and patch my bumper up so it…read morewouldn't keep dragging on the ground. I was not going through my insurance so I just knew the price would skyrocket but the price was actually decent! Tammi (receptionist) was professional and clear as she spoke about the next steps, etc and my car was fixed within 24 hours. If you have a collision, this is the place to go!

Today I picked up my Jeep Rubicon from Brads Collision. I couldn't be more satisfied with the…read moreresults. The paint matched perfectly and my vehicle was in perfect, detailed condition. Timing was exactly as they stated. The communication I received throughout the process was top notch. Darrell was instrumental in taking care of me. I would highly recommend them for any work needed.

Brought my 2002 Chevy Tahoe here last week after an accident that left my front end needing repair…read more Started out messaging with Kat to get a generic quote for the work we assumed would be needed. Kat was super quick with her responses and was very knowledgeable about the vehicle and process for repairs. Dropped off the vehicle with Kat at Altra and heard back less than 24 hours later on the assessment outcome. Unfortunately, the accident had left some damage to the truck frame itself, which could not be seen until break down of the vehicle. While I'm sure sharing this outcome with me was just as unfavorable as hearing the unfortunate news, Kat was extremely kind in letting me know options I had as I shared I am not a car-savvy lady. She went over all possible options and gave me some extra time to think about what I wanted to do moving forward. Ultimately because of the age of the vehicle, it was not worth putting the money in to fix and ended up selling it to part out. Even with the unfortunate outcome (due to the accident), I would 10/10 recommend Kat and her crew over at Altra to anyone who is needing repairs. She was fast, honest, knowledgeable and did everything in her power to ensure the right decision was made at the end of the day. I am extremely happy with the service I received at Altra and would absolutely come back again for future needs. Special thanks to Kat- you made an extremely unfortunate event the best possible experience it could have been and I thank you endlessly for all you did. You are an absolute ROCKSTAR!! :)

There is nothing worse than getting into a car accident (especially over the Holiday's)…read more My first phone call was to Altra Collision. They arranged for a tow truck for me too! At Altra you will receive exceptional service. Period. I dealt with the Owners...Kelly, Casey & Roger! They could not be more helpful, caring, communicative, & efficient throughout the entire process. Although I knew it was impossible, they got my car back to me one week! Best Christmas present ever! Their professionalism & quality of work is unsurpassed!! Thank-you Altra! My car looks brand new!

They did a great job booking my Lucid part replacement appointment the next day. Great service…read moreresponse. No waiting at the shop. Dropped off my Lucid Gravity and done in 30 min. Five star service

Had my new car messed up by another driver and I was recommended this place by the Toyota dealer…read more They promised they would restore it as good as New and they are true to their word. They did a beautiful job going above and beyond on small details. I'm very impressed and I highly recommend going here, should you need any work done? Thx Kara

Great job. Good pricing and really cool guys. I live 90 minutes away and take my cars there. They…read moreeven did the transfer case on my Porsche Cayenne. Totally recommend.

This is Jon who referred Dan to Crutcher Automotive... I have been bringing my 2006 Range Rover to…read morethem for 4 years now. What started with brakes when I first moved to Az. He allowed me to buy my own products for my vehicle and installed them. After that first brake job I brought my vehicle to them for every maintenance and repair that needed to be done. If they can repair my vehicle they can repair any vehicle... The pricing is amazing and Javier is very easy to work with. They have an amazing crew of talent in the garage and many years of combined experience and resources. I have repaired and maintained.... Today I got my Ac compressor replaced. Bill came to half of what everybody was trying to charge me. Brakes, Radiator, Spark Plugs, Fuel Pump, Air suspension strutts, Air suspension compressor, Oil Changes, Control arms , Cv axle shafts. My vehicle has been maintained by crutcher. They have never tried to upsell me anything. I have always took vehicle to them and explained what I want to get done and it gets completed. If you are a internet savvy person and want to buy your own parts they are open to that. Make sure to buy correct parts ! Prices of labor are amazing, I enjoy getting everything done for half the price minumum from every where else I het quotes from. Only negative? There has to be something . In my situation... They quote me for labor from a national standard labor hours. My vehicle can be a lil stubborn and intricate so sometimes it can take longer than promised or slightly more expensive than what we expected. Thats totally understandable with my vehicle. All in all for price point quality of the work you get an amazing deal..!!!!!!