The NEW MANAGER Travis was GREAT!! The most professional mechanic I've been to in my 24 years of…read moreliving! HIGHLY RECOMMEND!!

Don't come here. They told me my transmission fluid was brown and had metal shavings in it, they…read morealso told me that my engine was leaking oil. I took it all to my buddy to fix because he does it cheaper. My transmission fluid was perfect when he checked it and my engine was totally fine too. Don't come here, they're lying to you to get more money, they are not trying to help you at all.

I love this place. There are a group of hard working America loving African immigrants that own and…read morework here. I love to go here because you can see how dedicated they are to the American dream, it's really cool to see. They provide very good service, the rates are industry standard, the staff is super friendly and professional, and the wait is never too long. I can't say enough positive stuff about this place and the wonderful people involved in its oppera 2nd review, back again. Still love this place. Quick, efficient, and priced right. They never try to up sell or tell you you need services you don't. You can't go wrong with this place. I've been going for years and never had anything but a wonderful experience.

I've been going to this location for all of my oil changes for the past three years. Not only is…read morethere rarely a wait longer than a few minutes, but the staff is exceptional! They go above and beyond--washing windows in addition to my oil change, extremely friendly, and followed all Covid safety precautions. However, most importantly, I wanted to note that when I recently went (11-21-2020), I saw such kindness from a staff member. Another customer was next to me getting an oil change and an employee went over and began talking to the elderly gentleman. While I could only hear bits and pieces, it was clear that the customer was struggling with Covid isolation and the staff member took the time to chat with him, make him laugh, and just have some good human interaction. This is why I will continue to only go to this location, as well as recommend it to everyone I know! Only complaint: staff cannot accept cash tips and I'd like to leave gratuity!

These guys were amazing giving clear expectations about the oil you need. Making sure all of my…read morelighting is working turn signals back lights ect.. extremely nice and I was definitely pleasantly impressed

Great, fast service. I was in and out in maybe 10 minutes at the most. Would recommend.read more

Called this place regarding my 2016 jeep patriot. It was overheating and barely driving. For what I…read moreneeded it was a tad pricey but my jeep is flowing through these streets baby. Better than ever. It's smooth as silk. My jeep wasn't driving due to the caliber system and also they repaired a coolant leak for me. Although this place had other cars to repair, they fit me in and I'm thankful for them. For honesty letting me know what was wrong and able to repair it. I would recommend this facility 50 times plus!!!!

Royal Oak Automotive Care has become my new go-to auto mechanic. Adele and his team are very good…read moreat 1) listening closely to the customer; 2) diagnosing the cause of the problem and 3) correcting the problem in the most economical way possible. Heidi is generally the first contact when a customer calls for an appointment. She's very easy to talk to and accurately records the information given to her. She and Adelle are good at communicating with the customer until completion. I highly recommend this business.

My husband and I received excellent customer service during the Drive-Thru oil changes! We both…read moredrive up in separate cars at the same time getting serviced with oil changes! It was a wonderful seamless and fast experience. We had time afterwards to get lunch at a restaurant, then I had to report into work and my husband ran his errands. What a great experience we had with this awesome Drive-Thru Oil Change. We will be going back again for our next Oil changes!

Great customer service, they keep you informed without making you feel like they're trying to get…read moreover on you!

My first and second time coming to this location I was here for about 2 hours just to get an oil…read morechange. No one seems to know what there doing. I wouldn't recommend this place if there were only 2 locations in Michigan. Never ever coming back here again!!!!!

They were so nice and helpful. They explained what my vehicle will be needing soon in terms of…read moremaintenance. They also printed it off for me with the prices. My battery died, even though it was showing it was healthy, they gave me a jump. Everyone here was so friendly and polite! I will for sure be coming back and recommending this location.

Royal oak location i noticed when passing through town.I needed an oil change while traveling Kye…read moredid an amazing job had a little comical flair super knowledgeable, but definitely come back to this location when traveling just because of the customer service experience with Kye.

I was thoroughly impressed with the attendant Greg who provided excellent service by giving me a…read morelot of valuable information regarding my vehicle. He was very thorough and explained everything he was doing as he went along. He was very nice, friendly, and knowledgeable. I look forward to my return visit.

they fixed my 2016 dodge ram 1500 brakes on the rear and found problems i was unaware of. they…read morerepair the problem at a reasonable price, and i was back on the road in little time. also they gave me a veteran discount.

please don't go here these bitches they took my $4,083 for a…read moretransmission they never fixed they are scammers they never fixed my truck i always had to call them they never called me about updates they kept my truck for 2 fucking months they gave me my truck back twice within that time and it had to go back each time then they said i needed a cooling system are you crazy save your time and your money and they are liars and they never fixed my transmission i had to rent cars for 2 months just to get my kids back and fourth to schooi and during my daughter senoir year !!!! they just added to my depression and stress and so now i'm forced to give up my truck because i can't no longer afford my car note and come up with another $4,083 for what they didn't fix and i found your fucking iphone 17 in my truck and i returned it to you and this is the thanks i get im taking you hoes down i'm going to sue you and report your fucked up business to every one that will listen and shame on you to mess over a disabled woman who is a cancer survivor fuck you alex and mike i hope nobody ever goes to these thieves they will take your money and not do the job please don't go to these scammers