My roommate and I had the misfortune of using their move out cleaning service for a house in…read moreCarlsbad. I told them about things that needed cleaning, including carpets, and they agreed to it. There was some confusion about their quoted price but we figured it out. I was still expecting full service though, and they failed to deliver: - The carpets were dirty. They told me that full carpet cleaning was a separate fee, which contradicted the list we agreed to earlier... - Room mirrors, the laundry room, and the area under the stairs were dirty. After pointing that out, they cleaned them, but some areas of the laundry room were still dirty afterwards. - Downstairs floors were dirty. They told me that they wouldn't clean any longer because it was the end of the day... - After they left, I found other uncleaned dirty areas (see pictures). - The only things that they cleaned well were the bathrooms and the kitchen counters/oven/microwave. In summary, it was half-baked work. At the end of the day a company should strive for customer satisfaction, and I was not satisfied at all.

Prompton professional service thank you guys much! They did a very good job and their quote lined…read moreup with the final payment

Austin came out to our restaurant and did an amazing job he spent hours stripping the floors and…read moreapplying 3 coats of wax and now our floors shine.highly recommended

I hired Synergy Cleaning Systems to clean the wood flooring in my home, and I couldn't be happier…read morewith the results. They arrived right on time, were extremely professional, and paid great attention to detail throughout the entire process. My wood floors look absolutely amazing--clean, refreshed, and brought back to life. You can tell they truly take pride in their work and care about delivering top-quality results. The whole experience was smooth, efficient, and stress-free. If you're looking for a reliable, professional cleaning company that does fabulous work, I highly recommend Synergy Cleaning Systems. I will definitely be using them again! Thank you so much. Synergy!!!!

On 9/19/23, I booked QuickMaids for a move-in/move-out cleaning on 10/15/23, before the movers…read morearrived that evening with all of my stuff. I explained that this was a time sensitive operation because of the limited window to clean up after the old resident. On Friday, 10/13/23 at 10am, I texted Heather to confirm my booking. At 330pm, she replied that her car broke down 2 weeks ago and she'd let me know by 7pm if she could make it. That left me virtually no time to replace her, which to me is irresponsible, unprofessional, and unacceptable,and I told her that. This wasn't just a regular cleaning that would have been no big deal to cancel. I get that things happen and cars break down, but she knew about this issue 2 weeks in advance, and she should have let me know a week before that there was a good chance she might have to cancel. That would have given me plenty of time to replace her. I reached out to 10 places on Yelp to try to book that Sunday, but none were available. Heather got back to me at 430pm saying that her sister would take her, but I'd already lost faith in her. I finally found someone that was available on NextDoor, so I told Heather that her services were no longer needed. Her cleaning services were only average the 2 times she cleaned my place, so I'm going to give my monthly cleaning to the person I found on NextDoor from now on. Update: Removed one more star for the flood of argumentative and personally insulting texts I received from her after my initial post.

I asked for a deep clean I got a quote I specifically asked for all walls, cabinets inside and out,…read morebaseboards, inside and out of fridge oven and microwave and as you can see we clearly have a different idea of what a deep clean is not one single window in my house was cleaned The fridge is still dirty I have to empty it out and clean it myself I had to re-vacuum my floors I have to mop them again because whatever they used left some kind of nasty stench in my house but I can't seem to get out and then not only that my sliding doors are now broken and I can't lock them. But I guess because she offered to have someone come back out and spend another 45 minutes in my house that makes it all OK and as you can see in her response it's more or less whatever and a smiley face so I think before you use this service and this is why people go with big-name companies instead of trying to help out the smaller ones!! The two people that did show up were very friendly and nice so it bothers me that I have to leave this kind of review!!!

Requested house cleaning and she did a wonderful job, spotless, tidy and efficient. Also had my…read moredoor fixed and haven't had a problem since! Many thank you's and gratitude for such a wonderful service!! We are more than satisfied!!

This is my updated review!!! EVERYTHING is squeeky clean! These ladies were awesome, great…read moreattitudes and they even arranged my daughter's stuffed animals on get bed! Patricia, the owner is so responsive to get clients. I messaged her with what I needed and her staff did that and more! My daughters and I were so happy when we came home! Thank you! As a very selective consumer, I wholeheartedly recommend this company and their stellar service.

I am not thrilled to be leaving Patricia and A Definite Difference a less than 5 star review, but…read moreI'll share my experience and you can decide for yourself if you want to use her services. After emailing a few housekeepers on Yelp, I settled on A Definite Difference as Patricia wrote back quickly on pricing for my home and was able to schedule a cleaning very quickly. She quoted me $75-$90 for my small one bedroom home, which was on par with her competition. Her cleaners showed up on time as promised, and I was surprised to see 3 of them. I figured I'd go run some errands so I could get out of their way, and when I returned just over an hour later, I was informed there was a leak under my bathroom sink. I have lived in my apartment for over a year and have never had a problem, yet somehow in the hour these cleaners were in my home, this leak came up on its own. The staff was very defensive when I said it was a very odd coincidence, which made me think they caused the leak. I spoke with Patricia on the phone, and she asked me to send a video of the leak. I sent that along with some photos of spots her cleaners had missed. Her reply was simply to get my email address for the invoice. I received an invoice for $90, and not even an apology for the leak or the missed spots. Most of the apartment was very clean, and they were definitely fast, but it seems very damning that a leak sprung while her staff were cleaning. I had to call a plumber and deal with that issue on my own, with no offer from Patricia to discount the cleaning. I have given her over a week to reach out to me and address the issues, but she ignored both the leak and the overlooked areas, so it is clear she's happy billing me and moving on. And the total was on the high end of the estimate, no less. I won't be using them again. Photos of the overlooked areas are attached to this review. UPDATE #1: Patricia posted a response on my review claiming I was supposed to contact her. I've uploaded a photo of our Yelp messages where she said she'd get back me. The only thing she got back with me about was the invoice, ignoring that there were overlooked spots. My place is an older building, not sure what that has to do with anything. And no, it wasn't "extremely dirty" before the cleaners. I have pictures I took of the apartment a few months before the cleaning was done, and it looks basically identical. Patricia never asked anything about the condition of the house, and I never claimed it was clean, dirty, or anywhere in between, so do NOT claim that I wasn't honest about ANYTHING. I can post the earlier messages as well, if you'd like, where I simply asked for pricing on mopping all the hardwood floors and cleaning the bathroom and kitchen. Listen, Patricia, you own a business, you need to act like you own a business. When a customer has an issue, you need to address it with the customer. I got no apology for the inconvenience of having to call a plumber, whether it was your staff's fault or not. Obviously I cannot prove they broke it, and you cannot prove they did not. But you don't ignore that. You apologize for what is now an inconvenience for me, and perhaps offer a discount for the trouble. Further, when I point out actual cleaning issues you've overlooked, you don't even address those issues? Again, no apology, no discount, nothing. Of course I'm going to post a detailed explanation of your poor business practices when you do that. I gave you every chance to make things right before coming here, but you didn't seem to want to do the right thing. And to come on here and say I wasn't honest about something. Sorry, YOU are the one who is not being honest. All of our conversations are documented, and I will post more screenshots if you want to keep making false accusations.

These guys are great! Been putting off dumping junk on the side of my house for a long time and…read morefinally decided it was time. What drew me to this company initially was that it's military vet owned. Submitted inquiry and received a call back quickly. They called to let me know they could come earlier which was perfect. They were in and out. Sweeped up leftover debree. Checked with me if there is anything else I would like hauled away. Very friendly and professional.

First off, they tell you one price over the phone then change price when they get here. Tried…read moresending them pictures but Matt said he didn't want them. The other kid doubled the price when he arrived. Said no. Thought I would give them another chance with less work. It's half the amount of the first pile and the still wanted more than half the other cost. Whatever do it. Even said use my stuff. How nice. They finished half the job and said they didn't have time to finish and that it's too hard to lift up sod!! They said they'll lower it fifty dollars and that pissed me off. Told him lower but he said it will cost 150.00 to dump it. I felt bad so I did 75 less instead of 100.00. Turns out he's a damn liar. I went to the dump today and got the pricing for dumping junk. It's only 42.00 to dump it. 68.00 a ton! Don't trust these kids. Never do business with a lying flake!

I have never had a deep cleaning of my home before. I wasn't sure what to really expect. When we…read morecan home from work, the house looked and smelled amazing. Thank you, Gladys and Ladies for a job well done. I'm looking forward to April!!

Very good cleaners I liked them very much. Very good for deep cleaning plus very loveley ladiesread more

We used techniclean for a move out deep clean. They were responsive, professional, and did an…read moreabsolutely fantastic job. Their whole process is easy and they are very customer service oriented. We'll be using techniclean for more work in the future.

I found Padre Janitorial Service through their positive reviews on Yelp and contacted them to quote…read morea "rush" floor job in a salon The floors were in terrible condition with thick coats of an inferior product that required extensive stripping and waxing. After receiving a more than fair price quote from the owner, Brad (on a Sunday, even!), I scheduled the work for the following day. His team showed up on time and did a great job. At one point they stripped a whole section of the floor on their hands and knees just to be sure that the area was properly prepped for the new wax applications. I couldn't believe the results. I could have used the "before" and "after" pictures in a TV infomercial. I can see why previous Yelpers have rated Brad and his team at Padre Janitorial so highly. I now count myself among them.