Mikado seems to be run by a bunch of well intentioned people. All the workers I interacted with were gracious and the food was decent, but the service is somewhat spotty in terms of food coming out at all random times. The place is decent, but somehow I feel like I'm paying a premium just for being in Los Altos. read more

I got the tuna salad, which I thought was quite nice. Was a little overly dressed, but the sesame dressing was yummy, tuna was tasty, although perhaps slightly not as fresh as I would like. Overall refreshing, and that alone would get a four. Would definitely come back for the tuna salad (minus roe, so fishy tasting). However, would advise against the bulgolgi. that was not real bulgolgi. and it was sweet. teriyaki chicken was also eh. read more

Very disappointed. Saw reviews and grabbed a groupon. It felt like the staff was annoyed with us and rushing us along. The rolls were loosely rolled and fell apart easily. The fish tasted mushy and warm, and the crunch topping was stale and all over everything. Honestly I get much better sushi at home in Idaho! We won't be going back. read more

Was here several weeks ago and was pleased so I thought we had finally found a go to for Japanese food. Brought hubby tonight. What a Big disappointment. I had ordered the Ladies Choice, same thing as last time. This time the pieces of fish on top of the roll were so thin and tiny that it barely covered the top. I thought perhaps they had run short on fish but even the one piece of avocado could barely be seen. Flavor was also non existent. We won't be back. read more

Loved the ambience and friendly staff!! Will definitely come again

I would have to give these guys a 5 star. I just have not been anywhere else, anywhere in the Bay Area that has their quality of Sushi. It is....FABULOUS and we have dropped a few thousand here to be sure! We often walk downtown and eat their "Gentleman's Choice" or "Lady's choice" and then zigzag back home and collapse in a Saki stupor. An amazing experience! read more

I knew what I was getting, so no surprises. The service is just adequate. The job gets done, nothing exceptional. I did have to ask for the soup and salad that is supposed to accompany the Bento Box, which she brought. They do not state they add an 18% gratuity anywhere on Restaurant.com (make sure you get the coupon if you go), yet they felt entitled to add it anyway. So, that is not only illegal, but really annoying, especially since she insisted on leaving it on there even after I showed here the coupon. Apparently, they haven't picked up on the fact that we are in there monthly and always leave a 20-25% cash tip. The food is very decent... not great but good enough if you're limited to downtown Los Altos. It's overpriced, but it is Los Altos. If you have the time, go into Mountain View or Palo Alto where your options are more plentiful. 4 people, no alcohol expect to pay about $80 (w/o the discount).... get the restaurant.com certificate if you are going, otherwise, it just ain't worth it. read more

Poor food is the theme of this restaurant. Ordered a Bento, salad was stale, fried calamari is stiff with way too much breading, gyoza - COLD and oily, rice portion is small. teriyaki chicken .... taste like pepper trying to cover up not so fresh meat. $20 for this. Ordered a salmon/tuna roll ; fish is ok, presentation is poor (fish pieces of random cuts are thrown onto the rolls)...... unacceptable for any sushi plates. Shame that this is on the main street of los altos. read more

This place has the best Japanese food for delivery.. I usually order online and they deliver within about an hour.. the mussels with the fish roe are good as is the salmon teryaki read more

Came during the business hours that are posted on their front door and was ignored by the two "gentlemen" preparing food in view of me and my party. They looked annoyed that we had the nerve to try and enter their establishment. One of them shook his head at us and made a strange "X" gesture at us when we pointed to the hours on the door and shrugged. Nobody answered the phone when we called to see when they were going to reopen for dinner even though we could see people inside. The hours posted by them on their own front door do not mention being closed Friday at 4:45pm, and someone inside could have walked 10 feet to let us know what was up instead of glaring at us through the window. We went somewhere else, and even though I live close by, I will not be back. There are plenty of places to go in the Bay Area for great sushi. Why bother with rude people? read more

You can get better sushi at another close-by restaurant, but MIkado has the better entree selection. I usually get the unagi domburi; it's rice topped with eel and a variety of pickles. For domburi, it's merely ok... but at least they have it on the menu. The food always looks pretty, the restaurant is a little cramped, but service has always been good. Overall, I'd recommend trying out this place read more

Gross. Everything seems came from yesterday. The raw sashimi already dry and turn to black.

Mikado has great service and amazing food! I love this restaurant! The food came really quickly and the staff were really attentive. The atmosphere is very kid friendly. The restaurant itself is traditionally decorated with Japanese decorations and art. I will definitely come here again! I loved it so much! read more

I like Mikado's bento box lunches. You get a lot of food for the price. Thumbs up for me.

I come here sometimes, not very often anymore. They have nice food. I like the fact that I always order the sashimi combo, the 9 pieces and the chef always gives me the 12 pieces, so 3 pieces are free. He always gives me miso soup for free as well, so it works. I usually end up paying about $25-$30 for lunch. Their unagi is good as well. Nice place and the waitresses are nice and they are helpful, but yes, it is a little hectic there sometimes. read more

Update: We tried Akane, the other Los Altos sushi place. I have to give the nod to Mikado -- the fish was fresher, the meal better presented, and the rolls were more creative and tasty. So for the coveted best-of-Los-Altos-sushi crown, my winner is Mikado. read more

They give you large servings and their fish is always fresh. Just delicious and well worth every penny. read more

Time always tells the tale. Day in and day out, Mikado is the rock for the town of Los Altos in the category of Sushi. Akane does have fresh fish, but unfortunately, it does not match Mikado in atmosphere. Where Akane is bright and loud, Mikado is soft and gentle. I'm not mentioning the other sushi spots in Los Altos mainly because they are more niche and not "go-to." There are some good ones. However, for an everyday sushi restaurant that you can always depend on the quality of the food and the service and for a place to relax, you cannot top Mikado. read more

The food here is not bad but it also does not stand out. I came here a couple of times with my daughter and she liked their bento box meals. It's a nice little pit stop if you happen to walking down Main St and craving a little Japanese food. read more

We ordered udon and a bento box for two people. Food is average, service is good, but very pricey. Will not be back.

I visit this place for lunch and I love it! When you walk in the door the staff greets you with, "hello" in Japanese and a smile, the service is prompt and friendly, the menu has pictures so you can tell what you are ordering and the food is delicious. I generally order the Nigiri Combo - the fish tastes fresh and the salad and soup start your lunch off right. The lunch prices are on par with other Japanese places. I highly recommend this place. read more

nice and clean. nice japanese food. korean chefs. I go here frequently and I usually have fresh oysters, spicy tuna handroll, los altos roll, etc. these are good. udons are just so-so, and sashimis are good (but occasionally bad). waitresses are a bit unorganized (no one works longer than 4 mos, i guess) but friendly. read more

Great for lunch. Low key with nice staff. The "Shiitake Mushroom Salad" is a must.

I came here Sunday evening for an early dinner. We were seated immediately, quickly served tea and water, and placed our order in a timely manner. We ordered appetizer sampler, Boston roll, and dragon roll. First out was the Boston roll. Miracle whip was slathered on top, very disappointing. Appetizer sampler was the highlight. Sashimi was good, vege tempura was great, gyoza was tasty. Edamame had a strange texture, maybe wasn't super fresh, and only kind of warm. Dragon roll had cold shrimp tempura inside, and imitation crab instead of the real thing. Portion size was good. Never got a refill for water or tea, took a while to clear plates and get the check. Servers were nice, but not very attentive. Table was clean, kid friendly (although neighboring kids were loud), decent prices. Maybe their non sushi items are better, but overall I'd recommend looking for someplace better. read more

Don't know what happened. Have been going there happily for years. Took out hamachi nigiri, tekka and gyoza. The hamachi stunk through the bag and we threw it out, the tekka was old, the gyoza hard and brittle. All in te garbage, que pasa? read more

Authentic Japanese food ... having lived in Japan, it was a reminder from decor to service.

There was a giant hole in the middle of the plastic container!! I ordered a few rolls through an online delivery app. I'm assuming that the plastic container was misplaced in the restaurant some time while it was being prepared. I did order one baked roll but the roll wasn't hot enough to melt the plastic container and it was also covered in foil. The non-baked roll was over area where the hole was so the hole was not made by the baked roll. I ordered this takeout to grab a few bites during my late night class but the contents leaked out of the giant hole in the plastic container and caused a huge embarrassment instead. I'm also very upset that I ate the first few pieces covering the melted plastic which means that I also ingested the harmful chemicals from the melted plastic container as well. It's also disturbing because it means the sushi rolls were exposed to all sorts of contaminations. All in all I feel that this restaurant did not put enough care into their food and packaging as a restaurant that is working with multiple delivery apps. The food itself did not taste bad but in my opinion if a restaurant cannot even put enough care that they would send out a meal with a giant hole in it what else can they do right? read more

Had a beautiful dinner there. Delicious, affordable, and with unique and elegant interior decor. Their sushi array is mind-boggling, with its own separate menu. Quality food and a pleasant dinner experience. read more

Great place. I like the looks quite a bit. I recommend their katsu and rice dishes.

Mikado has wonderful Japanese dishes. I come here for lunch and would recommend this place to everyone. However, there is one annoying thing that prevents me from coming here more often: the music. They play the same dentist waiting room soft flute CD over and over. Please either turn it off or play something new! read more

I tried the bento here and it was authentic and amazing! Prices are a bit in higher side but for this quality of fish I am willing to pay extra. Recommend if you are specially in Los Altos area read more

Terrible service and food. We are there Wed. Evening 11/29/17, not that many customers but we waited for a long time for our food, Agedshi tofu is watering , the seafood soup has no seafood in it. Bento box chicken is tasteless and cold. read more

Had Sushi here on many occasions , Pleasant environment, Great Sushi and Great owner Quan . My personal favorite is the Gentleman's choice dragon roll but everything on the menu is good. read more

Sushi is my ultimate favorite food, and Mikado knows how to do sushi right. The waiters usually give us free miso soup. I don't know if it's because my brother and I come here so often, we ordered an absurd amount of sushi, or they're just nice. Either way, I'm not complaining. My favorite 2 rolls are: Sunset Roll: unagi roll with tuna, salmon, and lemon on top. UGH SO GOOD Bubble Bubble: baked roll with scallops on top. I LOVE THEM HOT ROLLS The rolls are pretty standard price, most ranging from $8-12. OH AND HAPPY DAY THEY DELIVER!!! yeah...definitely one of my favorite sushi restaurants. read more

One of my all time favorite restaurants. For lunch I usually order their bento box. For dinner it's usually something from the grill or tempura. Their miso soup is always delicious and their salad dressing is really tasty. The sushi is very fresh. I like ordering their California rolls and sometimes the crab meat is still warm. That's how fresh their roll is. The staff is super friendly and they are very welcoming. The atmosphere is nice - you sit inside or on a warm summer day they also have outdoor seating. It's usually packed when I go there on the weekends. That's how popular the place is. read more

Before I write this review, I would like to let people know that I am a big fan of sushi! i have went to many different sushi places, but I would like to let people know that what made me want to give this restaurant 5 stars... not really because of food.. but more for the outstanding service that I experienced! I ordered Dragon Roll with my boy friend on friday night. We did not really expect good service since it looked busy in the restaurant. However, there was this one skinny asian guy who took great care of us. Although he looked really busy, he came to our table several times to check on us and made sure that our water was never empty. Such a nice guy, I think is hard to find!! Anyways, overall food quality was average, but 5 stars were given out because of good service on top of the food! read more

After I read most of negative reviews about Mikado from yelp, before we go to this restaurant I was skeptical and kind worried. Here is our experience: After we placed our order, our food came quickly and food are very fresh - The salad was fresh, dressing was awesome. I had tempura Combination, husband had Nabeyaki Udon. The tempura is fried as well as it can be, the shrimps are fresh, vegetable are crunchy and done it right. My husband enjoy his Udon soup, the soup is very good, and the shrimp tempura on his Udon are testy. The service lady Julia is as friendly as you can get in any upscale restaurants. The price is average compare with what good Japanese restaurant cost, I think is not expensive compare to other Japanese restaurants. You can check out their online menu for the price before you go. We had Ramen in one of Japanese supermarket the quality and cost is about the same as Mikado. As one customer's review - The chefs and manager guy speaking Korean which is wrong. The chef and the waitress are authentic Japanese. Another customer's review - seen mold on chop sticks? I believe this was exaggerated. The chop sticks was like any other disposable chop sticks. It comes in an open end log envelop. Anyway, we enjoyed our dinner at Mikado. The price that we paid, we were satisfied with the food, service and time we spent there. It's nice and quiet. read more

I came here for lunch and ordered the tonkatsu. It was terrible. Dry, overcooked. I didn't try the sushi so maybe that would be better. There too many other great Japanese restaurants in Mountain View instead. I just tried Sumo in downtown Los Altos and it was even worse - both service and food was terrible. Sumika is a the one gem in Los Altos. read more

A Korean owned sushi restaurant. So here's the problem, it's like having French cuisine made by someone in Brazil...why?? I see so many Korean-owned Japanese restaurants and most of them need to visit Japan or go to a real sushi restaurant. They just don't get the concept of why they can never become the best sushi restaurant in town. read more

We were hesitant to go to this place based on these reviews, but we saw that there was a groupon and thought why not. However we were quite surprised by the end of the meal! The dinner was delicious (4 stars), service was excellent, and there were no issues with the bill (even though we had a groupon). Try the Big Smile Roll. Prices were standard, and the groupon made his experience 5 stars! read more