I highly recommend Jacks mobile RV services. Lisa has been…read moresuch a big help. She was very informative and her communication was awesome! She helped me locate the part that was needed and had the technician install it right away so I can get my family back home safely! I'm very pleased with their service!

I hired this company to diagnose an issue with my RV slide and paid $200 for the service call…read more Their conclusion was that the motors needed to be replaced, and I was told they would follow up with a quote for parts and labor. Instead, I contacted BAL, the manufacturer of the slide system, directly. BAL recommended a retrofit repair kit as the proper fix, which I purchased myself for $160. That kit includes two new motors. Once I had the OEM-recommended parts, I asked this company for a labor-only quote. After multiple follow-ups, they declined to even provide one, stating their technician "has not had good luck" with these retrofit kits and that they were not comfortable performing the repair. That's the part I find most frustrating. The retrofit kit still involves replacing the same motors they originally diagnosed as failed. If they were not comfortable performing the manufacturer-recommended repair, that should have been disclosed upfront -- before I paid for a diagnosis and spent time sourcing the solution myself. I appreciate their honesty in ultimately admitting their limitations, but that honesty came after the fact, not before. In the end, I paid $200, got no repair, no quote, and no clear path forward until I handled it myself. Future customers should ask upfront whether the technician is experienced with their specific slide system and whether they are willing to quote labor separately before paying for a diagnosis.

I bought a 2003 Tahoe toy hauler that turned out to be a money pit. However, because I had already…read morespent so much on it. I decided to spend just as much to fix it. Unfortunately, I had to take it back over five times to fix the same things. Not to mention the damage created by the things not being fixed properly. The first time was not repaired properly. Overall, they did try and rectify most of the concerns, and they are definitely more reliable than the last place I used. So CAL RV repair in Temecula. Horrible!

Richardsons Fix the way do business…read more I bought a used 2018 TT & an extended warranty from Richardsons in late 2021 took it out for the 1st trip 3 months later. Toilet flushed once then water pressure to toilet was gone. I take my Trailer in for the issue toilet won't fill properly due to low water pressure to toilet only. Kitchen, restroom sinks and shower all have good water pressure. I explain how I feel it might be the toilet valve to Guy A as he takes trailer information from me. 1 week later I get a call from Guy A saying I need a new toilet that run $700 and the warranty don't cover it. I lose my cool explain how it's BS. I just got the trailer from them, I asked don't you guys check the trailers before you sell them some kind of point inspection. The toilet worked for 1 fill then pressure was lost. He apologizes and says he understands I should had been able to use it more... I feel bad so I go into the office apologize to Guy A for losing my cool I understand it's not his fault. He seems to accept my apology so I ask him to help me understand the issues. I ask various questions when Guy B jumps in and says there's build up, could be from city or camp site having poor water and or hard water. I explain I understand, but that build up normally don't happen from 1 fish to the other it takes time. Mean while Guy A went back to speak with the service tech and confirmed that water is flowing to the toilet but then there's build up. I say thank you and say I'm not paying for a toilet. They explain how I'm gonna have to pay $175 for the time spent. I tell them I can't take trailer yet cuz I'm in my car. I return an 45min later with warranty in hand to show that warranty states it covers valves and fittings which I felt is where the issue is. Guy A is on the phone so I'm standing there waiting Guy B asks what I have, I say my warranty showing valves are covered did you guys check the valve? He then replied with yes there is blockage warranty won't cover blockage you need a new toilet if you want it fixed. Guy A gets off the phone and says they were going to let me take my trailer with no charge cuz I didn't sign that section of the paperwork. I say thanks can I pick it up tomorrow. I pick up trailer the next day take it home and in 20 min I have the toilet removed and bypassed the valve and toilet works fine. What really gets me is that there was no attempt to fix my toilet just sell me a new one. Not even a $175 per hour charge and a $30 valve was offered just a $700 new toilet. I really hope that Richardsons as a company can fix how they do business cuz I'm only 2 min away and hope that when I run into a problem outta my capabilities they don't try and take advantage of me again. I spoke with Brad I believe. He was helpful in getting me info. Not sure who serviced the toilet or who told him I needed a new one. Not sure who the guy sitting next to him that said if I wanted it fixed I needed a new toilet was ether. Toilet is working fine now that I fixed it myself so no matter what they say I didn't need a new one.

I called them to diagnose the problem on my RV near Palm Springs CA. They came and charged me a…read morehefty price to ID the problem. They said ordering parts was next. So I paid them for the first visit.. Then called them back for finishing the job, and they never did. Called them a few times. I eventually realized that they would not come back. I hired someone else to repeat the process. Luckily they fixed the issue. Be careful with this company. Paid them like $400 for 3 hours to diagnose a problem.

Honesty and reliability. Technician received a check to order a motor for AC in September. Excuse…read moreafter excuse still no motor and it has already been paid for.

Tried to contact this place on a weekend. Called multiple times and left a message. We also drove…read moreto the address it is supposedly located at and found a pole barn with no signage or signs of life. Not sure if this place is still in business or not but if it is, they need to work on their customer service.

This guy is amazing! He showed up on time, cleanly dressed and with a smile on his face. He sealed…read moreour roof for a reasonable price. So far we are very pleased with his service and will be using him for all our RV needs! Thank you very much!

Took my trailer here to get a soft start installed on my ac units. Cheapest pricing for labor I…read morecould find and they were professional and fast. Will definitely be coming here for all my trailer needs. Thank you!

We are so impressed by the professionalism and excellent work we had done this month on our 2023…read moreNexus Rebel30R SuperC. We had an electrical issue with the trailer plug, damaged rear molding, a drip when we filled up with diesel and a vent cover that wouldn't close completely. The estimate was very fair, and their time to complete the repair was as estimated. When we picked up the RV all the repairs were perfect, the paint on the repaired molding matched perfectly! Our RV was returned to us clean and even the tires had been dressed and were shiny. We have owned RVs for 20+ years, Irving, Celia, and their crew are the best repair shop we have ever dealt with. Oh, and the price was less than the initial quote, so it was an excellent value too!

Adam knows what he is doing. Very happy with his work. Will recommend him. If I need work on my rv,…read moreI will definitely call on him again

Hello RVer's, I recently had Elite Power and Solar install a…read morebattery system in my Forrest River 5th Wheel. Adam and his team were very helpful and professional. Adam helped me choose how much battery power i was going to need, and the equipment I should use. He explained the whole system and how it was going to work. Adam and his team brought all of the equipment and tools needed for the install. The system install came out very clean looking for the area and professional. I highly recommend Elite Power and Solar for all of your RV needs. Five stars all the way around.

I stand with everyone else. This place works with you, keeps you informed. The staff is great. I…read moreuse the dealer once. What a mistake. This place is 1000% better. Much friendlier and professional. I really recommend this place. The reason it takes a while sometimes is getting the parts. But, they got it done. This place is very reputable. Use them. They take insurance.

I have a Sprinter Van and had Premier Motorcoach perform a significant amount of work for replacing…read morean A/C roof top unit including removal of roof racks, solar panels etc. including interior removal and replacement. The entire process was straight forward, conducted by 15-20 year senior technicians who actually knew what they were doing with the job. It was well executed an actually ahead of schedule. Both Jeff, Manager, and Laura, Office Mgr. kept me in constant update on the process and were excellent communicators showing their deep experience in the RV industry. I am delighted to have such a positive experience and would highly recommend them to any RV owners who need work done on their rig and know that they will be in good hands from start to finish!

Once again we are over the top pleased with 911 RV service. Serve with high-quality customer…read moreservice which was prompt and courteous. RC gave us an exact diagnosis and provided excellent technical repair service, with thorough explanations about what was done and why. We appreciate your honesty and integrity in which you conduct business . It is a pleasure to travel to you all the way from San Gabriel Valley! You are awesome!!! Thank you The Guzman's

After reading Brian H's review, I found that I got the same horrible service. I will never use 911…read moreRV Repair or recommend this horrible company to anyone. Their communication is horrible that I are untruthful about items being on backorder and they try to overcharge just because it's a warranty service. If I could give them zero stars or negative stars I would do so.