Got a wax for the first time today, it went really well…read more They're super friendly, the facility is really clean, and the appointment was efficient and well run. I'll definitely be back

great customer service , I was made comfortable right away. Will definitely return…read more all around a very good day

I would warn anyone seeking out Doctor Bull for any cosmetic surgery…read more I went in for a consultation in January of 2024 seeking a breast reduction. They were kind at first and made me feel comfortable with the procedure. I had my reduction in March of 2024. Almost immediately I felt I had an infection on my right breast incision. I kept doctor Bull's assistant Tiffany updated with multiple pictures daily and I was brushed off. Eventually my infection got so bad I went to the ER and my breast quite literally OPENED up and seeped infection. I didn't hear back from Dr. Bulls office for 3 days. I had to go to an infectious disease doctor who then prescribed me an antibiotic but told me I would have to go in for a SECOND surgery to debris the infection. Before my second surgery when I was visibly upset going in for my pre op appointment that I scheduled with their office, per them reaching out, Tiffany and Dr Bull told me I had no appointment, that we would just proceed without any pre lab visits. Oh, he also told me that he had to be careful with how he spoke to me because I get emotional. This is just skimming the surface of my experience. 0/10 would NOT recommend. I'd share pictures but just take my word that my right breast is mangled.

Went for a consultation.....seemed nice at first. Ashley said to call her if I had any questions. I…read morecalled her once, called her twice and no returned calls. After reading these reviews, I'm glad she didn't. Everything happens for a reason.

Best med spa in the city. Morgan is a magician! Front desk is always so sweet and helpful.read more

I've been to many spas & this have to be one of my favorites! I was greeted my amazing ladies at…read morethe front desk they were very helpful & accommodating. The services I received was great & the experience was amazing I will be returning!

My friends and I had a really lovely day at the Ritz-Carlton Spa! The service was friendly, my…read moremassage was amazing, and the relaxation room was very peaceful. The amenities and changing room are a bit outdated. Also, the setting did not provide the most tranquil spa experience as you have to take a roundabout way from the changing room to the spa itself, while passing by the hotel pool in your robe. I would have preferred a more secluded and quiet spa environment.

We got manicures by Lynn and she was phenomenal! She used many products to help prolong the…read moremanicure, and I am experiencing no chips even after about a week. I also used the saltwater pool, which has a nice view of the Chicago skyline from the roof skylight. Very relaxing floating on the noodles that they keep there. The ladies' locker room has everything you need to get ready: hairspray, blow dryer, shampoo, conditioner, deodorant, lotion, shaving cream, razor, etc. All in all, a great experience!

I went to Melissa for a lash lift + tint and she did a wonderful job! My lashes look great and it's…read morebeen almost over two weeks. I love getting lash lifts + tints before I travel (makes my makeup routine way easier) and the treatment was perfect. I'll definitely go back before my next trip!

I got a Groupon for an eyelash lift & tint and it was the BEST money ever spent! Melissa was so…read morenice and made me feel so relaxed. The results were STUNNING! Even my husband commented on my eyes when I walked in the door. Booking online was easy. Street parking that is metered.

Awful, awful experiences here over the years. The staff themselves have always been beyond kind,…read morebut every manager (and there's been like 3-4 in the last 4 years due to how Semper treats employees). I imagine most chain laser places are as bad, but avoid. The Evanston location closed and this location inherited their clients - booking and availability was already tough. Again. I've had MULTIPLE, AMAZING and kind technicians leave due to mistreatment although I will also say due to wrong settings my treatment has gone years beyond what it should and I had to fight for them to rectify the situation (as others have noted). Every single manager here has treated me unkindly. I blame management for not adequately training their employees. I know for a fact they had trained one of the front desk girls on laser but were not paying her the technician rate (at least initially). That should tell you everything you need to know. They've had a "now hiring" sign on their window for *years* and ample space they don't use to try and save money. The current manager doesn't handle customer service issues in a kind or pleasant manner. The one thing I will give Semper is, even if I had to fight for them to honor what they had verbally told me (via corporate), they did honor what they had verbally told me in the end.

I've been thinking about laser hair removal since college but money was always the obstacle for me…read more Now that I'm older and have a big girl job, the thought became more realistic. I started waxing just last year because I didn't want to shave anymore. I heard about this place through a friend who referred me for free sessions on a small area. I was then consulted on packages that I would be interested in. Gabby was the one who helped me through the whole process. She was so kind to me and very informative about everything! Based on the areas I wanted to treat, she broke down the costs of different packages that would interest me. The small area I got for free was my upper lip and then I chose to include my underarms and Brazilian for a discounted rate. The process was surprisingly super fast. The laser itself feels like a stinging/burning/pinching sensation. The lovely ladies who have serviced me so far have been so nice and have made me feel comfortable. I'm so excited to finally start this journey and to see my progression in the process!

Place was ok Dr Kaw was a nightmare! unapologetically…read morebotched Apparently she has a bad rep in the medical community, but I didn't realize until too late AVOID

I love this place! From the ease of making and or having to change the appointment. Everyone is…read moresuper friendly. Karla is the best. She's the reason I've gone back. She knows her stuff. She's patient and takes the time to explain everything in detail. Plus she gives options. I will be going back.

I saw a deal on Lifebooker, and with an upcoming triathlon figured I could use a relaxing massage…read moreafterwards. With the custom massage, Deep is an option, and would be close enough to a Sports Massage, so I checked around and the reviews here were positive. Unfortunately my experience didn't match, so I'm here to add my opinion to the crowd. I have done some physical therapy for an ankle so I'm familiar with a true sports massage (and how it doesn't feel good until afterwards). What I received was not a sports massage, not really a deep tissue massage, probably best categorized as a Swedish massage. Yes she did focus on areas that were in need, and the environment was small and safe. She acted professional and made small talk well. But I was hoping for some good, deep muscle relaxation and I did not get that. If you look at her website, you'll see lots of different body treatments that are holistic, healthy, feel-good services, which should have been an indication that I wouldn't get the intense therapy I was looking for. I got a multi-massage package, and debated whether to return and use all massages. I did return, but with a mindset that it would be relaxing and not beneficial for the muscles (and I was right).

So we all know how much I love a deal. I couldnt pass up the deal on…read morewww.lifebooker.com/referral/sleopold22 I think it was 2 hot stone massages for $50 or something ridic. I'm always leery when a place only has a few reviews...it could be good or very bad. Easy online scheduling. It's in the Hancock so pretty close to my hood as well. Check in at the receptionist and then Miss Jazz came to greet me. 1. She is the nicest woman ever and has amazing skin...so she has to be good, right?? 2. She is thorough and went through a consultation and everything she's going to do 3. The space was small, but super relaxing. Heating blanket, comfortable table, variety of music to choose from (jazz, nature, prince, etc). You can hear the lull of other offices, however it did not bother me at all. I was completely relaxed. 4. Great pressure with the stones and massage...loved it She caters to her clients or so it seems to me. She basically told me whatever I want, she can make it happen...scents, music, etc.