We ordered a pan of chicken Marsala and tortellini alfredo for my dads 60th birthday which happened to land on Father's Day. They were extremely helpful when placing the order and they also walked them out to my car and made sure they wouldn't leak on the seat. The service was above and beyond and the food was even better. The chicken Marsala was the best we've ever tasted by far and the tortellini Alfredo was yummy! The portions were far bigger then we expected and we will definitely be using Milanos in the future for our gatherings! Thank you! read more

I have dinned and used Milano's take out service. There is no difference in the size or quality of the food. Milano's even with take out provides you warm rolls, salad or soup with your dinner. The people are wonderful and I enjoy going to Milano's as they always provide such a welcome feeling. read more

Cute Italian restaurant. I am never disappointed with my food choice. Large, flavorful portions very time

Always amazing! They make their own bread and the tortellini soup is great and the staff is friendly and attentive

Been going there for years. The food and the service is great. You'll be treated well by the owners and staff. read more

My husband and I absolutely love this restaurant... It doesn't matter what you order the food is delicious. It's a family run restaurant and they work very hard to prepare the food to your liking... The wait staff is very pleasant and willing to please... My husband and I go there every week. read more

Milano's is legit. I am a huge fan of this place. They have the best garlic sauce around bar none. I highly recommend the linguine and clams, or the scallops with the garlic sauce. The portions are daunting and super generous. The prices are more than fair. I would recommend any of their pasta dishes and the Pizzas are GREAT too. My personal favorite is the baby clam pizza. They have some great appetizers (love the calamari and the garlic bread) as well. Definitely give Milano's a chance, it's a hidden gem. read more

This owner doesn't care about your business. We held our rehearsal dinner here. When my father passed away, we went here after the wake. We went here after his memorial mass. They wouldn't let us order two kids meals because we only had 1 kid. I explained our history at the restaurant, they still wouldn't budge. Our party of 14 paid for our drinks and walked out. I will NEVER go here again. read more

So I found this spot while I was waiting for my ride to pick me up from the Safe and Sound audio store. I walked in around 1100 and was immediately greeted and seated. It was empty at first but filled up quickly with the lunch crowd. I ordered a personal Calzone and it came out fresh and hot and was bigger than I expected which made me glad I took the waiters suggestion and didn't get the medium. It was crispy, warm and amazing. The waiter was great and provided the service I like by not hovering but still checking in enough in case I needed anything extra. I will definitely be taking the family their read more

My brother lives really close to Milano's..almost every time I go over there we get Milano's pizza....Great food..so fresh and yummy..The pizza crust is amazing..This is probably my favorite pizza place..I've also had their dinners and those are great too..Keep up the good work! -MEB read more

Yes I like to say the best pizza I ever had And it's not just a pizza it's the kindness and friendly welcome I'll give 10

I've ordered take-out lunches from Milano's a few times for work. I'm always impressed by the quality of the food - from the pasta to the grinders. The portions are generous and the prices are decent. Everyone loves the tortellini alfredo and several of my co-workers also ordered pizza and calzones and enjoyed them immensely. It doesn't look like much from the outside and I haven't eaten in, so I can't comment on the service or interior, but this is one of the better places in the area for Italian if you're looking for take-out! read more

Delicious Italian food. Quick. Large portions. Reasonably priced. Unique pizza offerings. I love the chicken parm And alfredo pizza. Yum! Only downfall is they don't deliver. read more

Ate there Sunday night and I haven't stopped trotting to the bathroom ever since what with the cramps and extreme burning sensation in my stomach. I'm an Italian from New York City, so I know a little something about good Italian cooking. Believe me, this ain't it. Stay away! read more

Best buffalo chicken pizza around. The portions are very large, on the verge of being ridiculous. Dining in is better than takeout.

The Springfield area is loaded with great pizza places. This place is right at the top. The primavera pizza is delicious.

The food and service from the waitress were very good. But my group was a non-profit organization which does not do cash transactions for nearly all expenses. We had made a reservation (8 persons) and it was our group's first time eating at Milano's. When we presented a check (to which we added a 20% gratuity for the waitress) in payment of our bill, we were then told that they do not accept checks. We were given a hard time over this situation. When we stated that unless we were able to pay by check, we would not be booking future dinners with them, we were told that they didn't need our business. When a business deals in cash only, it makes me wonder what they report as income for tax purposes! read more

Best pizza I've had in the area by far, which says a lot given how many pizza spots there are locally.

Large portions don't mean sh!t when the quality of the food is bad! I ordered the meat tortellini in cream sauce and it tasted terrible! It looked exactly like a hamburger helper meal, which is notorious for looking like pig slop!-It was just very unappealing and didn't taste right. The two people who accompanied me really were not impressed either so it was a disappointing night. I really have no desire to ever go back. read more

Had dinner tonight. We both had salads which were fresh and delicious. The bread was delicious as well. My wife had spaghetti with red clam sauce. I had tortellini in meat sauce. Both were excellent and the portions were enough for two meals. Our waitress was very friendly and helpful. If we're ever in the area again, we'd go back. read more

This restaurant is amazing! The most delicious Italian food! I love the ambiance and kid friendly, comfortable and clean atmosphere. My favorite is the chicken parmigiana. My kids really enjoyed as well. The family that owns this place is gracious and kind and such courtesy to their customers. I give Milano's 6 stars out of 5!! read more

I used to love their pizza. Thin crust, great pizza. I ordered a Margherita pizza recently. It was NOT a Margherita pizza as I had before. Instead of slices of mozzarella topped with fresh tomatoes, it was topped with chunky tomato sauce. So pizza with sauce and cheese and more sauce on top. What? No basil either. Look up the recipe, that is NOT what a Margherita pizza is. When I called to complain, they said that is the way they always make them. Lie. I have had them there before. I also noticed the crust is thicker, just not the way Milano's used to make them. I said I wanted to speak with the manager, said he was busy, would call me back. Never called. Oh, yeah, I also ordered a Caesar salad. It had carrots in it. They argued with me that they always put carrots in a Caesar salad. Sorry, pull up a recipe. It's a shame because this is or was a family owned business and I like to give them my business, but never again. Sorry, I'll try to find a better pizza somewhere else. It was a waste of money! read more

Been going to this restaurant for over 20 years. Never had a bad meal Food is excellent!!! Service is great!! Keep doing what your doing

Hasn't been to Milano's in years and was very surprise at the new menu and full bar. The chicken Franchaise was terrific. The drinks were well worth the price. The warm bread was yummy and the service was wonderful. read more

Great menu and they do not skimp on the portions. I always bring home the next day's lunch. The menu is varied and there is always a few tempting daily specials. We try and sit at the bar but it can be noisy so if there's intimate conversation the dining room is a better option. We have eaten in as well as ordered out and the quality does not suffer if you eat at home. read more

Went back it was really good like to eat at the bar just had a bad experience all good now will be going back on a regular basis

Hometown GEM. Menu is expansive / huge with sophisticated touches. Portions are out of control BIG. Went here with a party of 6 and the meal was flawless. read more

Never had a bad meal @ Milano's. The pizza's are the best. My favorite dish is the mixed fish w/oil & garlic or marinara either way is excellent and enough for a few meals !!!! Service is always great!!! ENJOY read more

The pizza is delicious. It's come to be my favorite pizza in the area by far. I've had their pasta and eaten in for lunch before and the food and experience was great. I noticed their dinner prices are almost double the lunch prices so I would recommend coming during lunch hours. read more

Doesn't seem what you order everything is delicious. I love their version of white pizza though sometimes it's a little heavy on the garlic. Only negative is the restaurant is always very cold regardless of the season. Bring a sweater! read more

Do NOT book a large party with this family pizzeria. I have been ordering take out from this pizza restaurant for years. My mother recently booked my baby shower here. We were told we would have the entire bar side for our 34 guests. They told us this one month before the shower. When my family showed up the day of the shower to set up the sons of the owners were rude and disrespectful to my friends and family and we're not accommodating to the set up of the tables. We discussed what would work best for the arrangement of the tables and chairs for the space provided. We even drew out the arrangement one month prior to the shower when we spoke to the oldest son. It is not surprising that he lost this, because of their lack of organization. They do not record their parties and events on a calendar or any type of organized system. They have random sticky notes scotch taped on a cabinet all out of order. After booking the event we went in to speak to the oldest son and he couldn't locate the baby shower information on the sticky note... Really? That should have been the first sign of their lack of management. After, the rudeness my family dealt with while they set up my baby shower. They did not give us the space provided. They sat a table of 10 strangers directly next to our baby shower. They crammed the remainder of tables together for our baby shower. People could not move in between tables and walk across to the other side. The waitresses could barely serve food. Our guests had empty drinks the entire time because the wait staff had such difficulty serving us.My mother who is handicapped with a walker had extreme difficulty getting to the bathroom. She was completely upset and frustrated the entire time. With the tables that we lost we were not able to play the shower games that we prepared and brought. The older son knew about these games and the tables that were needed. I had to stand at 8 months pregnant to open all of my gifts because people could not see anything being so crammed together. I stayed positive and tried to make the best of the situation. After all this my family expected to have some type of discount toward the bill. They gave us a platter of cookies to say sorry... I couldn't believe it! We had to ask for the manager several times after receiving the bill. The older son finally came out from the back to speak with us. This was the exact person we spoke directly with one month ago about all of the details about the shower. We even wrote down the table set up for him. At that time he was nice and agreed to everything. The end of the shower was a completely different story. He denied our previous conversation and said that he never agreed to give us the entire space of the room. He also denied discussing the table arrangement and said there must have been a miscommunication. He lied to our faces. I could not believe the lack of professionalism. It was a clear case of bad business. It was clear they wanted to make there money and get us out. After all said and done 2 plates were taken off of the check. It was like a slap in the face. My baby shower was completely ruined by such bad business management and lack of professionalism. This son was nothing but rude to our family. I know that all of our guests will not be returning to such a business. This family should know that if you run a business like this, it only affects your future business. I am a teacher who often would go to lunch there with colleagues. With the word of mouth of my guests it will hurt future business. I know that my family is disgusted with how things were handled and the price they had to pay. We will not be going there again. I would not book any large party or event there at all. read more

My husband just returned with a pick-up order of pizza and Buffalo wings that we ordered off their website's menu. Their website's menu did not offer an option of "boneless" Buffalo wings. What he brought home was soggy, breaded chicken pieces soaked in Buffalo sauce (I'm guessing it was Buffalo sauce but who knows because we didn't eat them). When I called to ask about the mistake, I was told that they now only offered "boneless" chicken wings. When I told them that I had ordered off the menu from their website and that I did not order the soggy appetizer that I received, I was basically told that I was out of luck because that's what they serve now. Wow! What terrible customer service. My husband and I have been going to this restaurant for a few years now, and have brought friends and family. I am now going to let everyone I know who have eaten or may be considering eating at your restaurant about this and recommend that they stay away as we certainly will. There are far too many good Italian restaurants in this area to waste your time here. I hope this review was worth the $11, Milano's. read more

Never had take out so can't comment on that. I love the food here. The baby claims with linguini white sauce is awesome? I have that 90% of the time. My wife loves the eggplant parmigiana! Portions are huge! Love to take it home, Maybe cook more pasta and enjoy all over again! read more

I've never had anything here except their pizza (and have never even been inside the dining room) but their pizza is our favorite pizza in this area. Great traditional (chewy) crust, very fresh toppings (YELLOW peppers!!), nice folks at the pick-up window. All good! read more

The only thing that seems fresh is their pizzas. Pasta is always heavy and over cooked. I'm thinking it is prepared way too far in advance since they have it ready to go for take out in less than 15 minutes. I think they must microwave it too and then they just drench it in whichever sauce you ordered. I do have much better luck with their pizzas, but I'd rather Antonios. read more

I've been coming here for over 12 years. I was pleasantly surprised to find the quality hasn't gone down and I honestly think it's gotten better. Just had lunch and it was exceptionally great. I love this restaurant and the food you guys put out. Keep up the great work!!! read more

stop here the other day, and ordered a cold cut grinder, which was very good, you can tell they use good quality cold cuts, and there bread is really good too. read more

I have had all my kids baptisms at Milanos and we also eat lunch or dinner there often. The food is absolutely delicious, the owners and waitstaff are as friendly as it gets. They have always made us feel like family. There is no other place that has homemade food like this!!! Milanos is the best!!!! read more

Everything I've ordered from Milano's has been phenomenal!! I've tried the veal cavallo, eggplant parm dinner, caprese salad, fried mozzarella, zuppa de mussels, veggie grinder, french fries, house salad and seafood florentine and I've never been disappointed. The regular and even kids portions are enormous, definitely worth every penny. The fresh warm bread is delicious and great to dip in the white sauce of the zuppa de mussels. I got my co-worker addicted to their fried mozzarella and my family is now hooked too! Excellent service and environment. read more

The grinders were hard, Burnt and disgusting! We have been several times and will never go back again. All done with this place!