Would never recommend this location. I called March 10, 2025 around 2:13pm to ask about warranty…read morefor a part and the White guy who answered the phone had a comprehension problem and ignored my simple question TWICE and called me a "n*gger" before hanging up the phone!!! So I called back after 10 mins hoping someone else would answer so I can ask to speak to a manager and he answers so I say "oh its you, im good" and hang up.....so he starts playing on my phone calling back repeatedly back to back after I answer and he say nothing, so I call back and he sarcastically say "how can I help you, I have your location and phone number" So I pulled up and filmed him to let him know I will be reporting him to the higher ups and posting him online for being racist and harassing me through the telephone and abusing his power as an employee at advance auto...he proceeds to call the police and told them I wont leave the store and that im "harassing him" when I have it all on video of me telling him im leaving and I yelled so the police could here im leaving and that he only called them because im exposing him harassing me. This is narcissistic behavior and he should be fired!!!!!!

My mom needed new windshield wipers and windshield fluid in her truck. She is handicapped and a…read moresenior. We went to Advanced Auto parts and Cole, Ashley and Brandon were super awesome!!! They helped put on the wiper blades and filled up her wiper fluid. The best customer service in Lakeland!!!!

I purchased an engine from A1A in November 2019. My car is still not up and running. We installed…read morethe engine ourselves, never opening the actual engine because it would void my 90 day warranty. We deleted the EGR and the PCV line that burns old oil in the intake (nothing that would prevent my car from starting). I towed my car to a mechanic friend who assured me everything was hooked up properly and said it's a timing issue. I had my car towed to them Monday December 30th, and they told me they got codes for my EGR (which we will get because it's been deleted) as well as misfires on cylinders 2 and 3 coils. When asked if I could come up and and remove the intake and swap the coils, I was told I don't have to remove the intake (I'm a girl, I'm sure they think I know nothing about cars or engines) to swap the coils. When I got there they refused to give me my key because I had a "bill to settle." Not once in the 4 times I talked to them in less than 24 hours was I told that I would be charged for anything. Mike assured me that they had checked the timing (which was impossible in the amount of time they were actually "working" on my car. Mike told me if I got a wrecker to tow it away, he wouldn't charge me. So I did. Yesterday January 6th, I had my car towed to another mechanic to get a third opinion. He knew immediately upon startup that my car is out of time and was able to verify by taking the oil cap off and could physically see the chain slapping because it is loose. I called A1A this morning to tell them what I had learned. I was informed that I would have to pay to have the work done because Jay "doesn't think it's the timing." And that it may be bad wires or a bad ECM. They refuse to check the problem that SHOULD BE covered by warranty because we did a "butcher job" putting the engine in which is a complete lie. All because we deleted the EGR and PCV they won't do their jobs. So now I am paying a mechanic who actually knows what they are doing to fix the timing. AVOID THIS PLACE AT ALL COSTS! They are 100% a rip off and have poor business practices and treat customers like garbage.

From the owner: Auto Parts Sales BY Appointment ONLY 863-646-5785read more

MJ KNOWS BATTERIES !!!! Came in w a bad battery …read more MJ cheerfully and efficiently checked the warranty status ( out of date ) and then helped me select a new one ! She installed my new 4 year battery in a quick 10 minutes and I was on my way. !!! I am Very Satisfied. !!!!!!

Maria and Lisa are legends!! We called to see if they had a battery for my car and they did so we…read morecame right in. Maria was so friendly and helpful. She ran into an issue getting the battery out, but thankfully they had all of the extra parts in stock to fix the corrosion on the terminal clamps. With some elbow grease and actual grease, Maria and Lisa got the job done. Thank you ladies!! Much appreciated!

You cannot do better anywhere. Go to this business. They will leave you totally impressed…read more Can't say enough good things about Christian Brothers. It is a pleasure to do business with them. My van needed a lot of work. I was concerned about where I might get honest work. I got a trusted recommendation to CBA. I was completely blown away with them at ALL stages. From the first phone call to my final satisfaction with the work, everything CBA did was friendly, quickly scheduled, transparent, and fair. Their customer service communications set a standard not for automotive, but for ANY service organization. i will be a lifelong customer.

good customer service from Nick. I called to get information on my car and he was very professional…read moreand helpful.

I got up the other morning to find my car battery was dead. After jump starting it, I made a trip…read moredown to the Advance Auto Parts store in Mulberry. A gentlemen named Burt assisted me with testing/trouble shooting the issue. He determined the battery needed replacing. He assisted me in choosing the correct battery to fill my needs as well as installing it. All the while he very professional and polite and explaining the more nuanced points of the battery, such as, voltage, cold cranking amps and so forth. This wasn't my first interaction with Burt and both times I've left that store more knowledgeable than when I came in. Do yourself a favor and stop by and ask for Burt if you're in need of automotive assistance Dennis.

My car died yesterday morning so after getting a jump, I went to Advance Auto Parts in Mulberry…read moreyesterday. The gentleman (Tom) who came to test my battery, looked at it and said "I think this is one of our batteries, come inside." So I did. He not only recognized the battery was an AAP part, he looked me up in the system. And what do you know? Still 19 months left on warranty!!! He could've just as easily ripped me off for $200+. He was HONEST, UPFRONT, and did me a huge solid favor. I cant say "thank you" enough. And right around the holidays!!

I went to the Auto Zone in Mulberry, FL yesterday 6/30/2025, and the customer service was horrible…read more The manager Wayne was obnoxious, extremely disrespectful and arrogant. He must be the owner, at least that's the way he displayed himself. There was a young female with a short crew cut, she was disrespectful but not loud and obnoxious. I went across the street to Advanced Auto, and received great customer service.

Car battery had died and I could not start the car. Mr Steve, El and others from this store went…read moreout of their way to help me in jump starting my car and also reconnecting and securing the alternator wires. This helped to start my car and drive all the way to my home in Brandon. Thank you all, you guys are great and God bless you.

Excellent experience! Mike was fantastic to deal with, went above and beyond making everything just…read moreas I wanted...super honest! Definitely go see him if you are in the market for a golf cart, you won't be disappointed!

Excellent service by a company who knows what they are doing and talking about. Thank you Mike!read more