Came in here inquiring about their highlander, spoke to the BDC manager and she was very…read moreknowledgeable and she mAde sure that I got all my questions answered correctly. It was a very informative conversation. She told me lease options and gave me the best way to go about on acquiring the vehicle. This place Was a no pressure zone which I appreciate because after my conversation with the manager. I told her that I will let my wife know about the numbers and will need to get back to her. she was very understanding and pleasant. Will be speaking to my wife about the car that I looked at and will definitely come here when we are ready to move forward!!

Bad dealer ship false advertising the car is 10,000$ more than advertised.You don't get your…read moretemporary regs when you leave the dealership with the car. You have to contact your sales man and he tells you when to pick it up they don't have a dmv on site to give you the permanent registration the same day. They let your temporary registration expire 2xs and they say they will pay if you receive tickets because of it and don't . You have to file a dmv complaint after 4 months in order to receive the permanent registration. Then the dmv inspector has to get involved after 5 months without a registration. No one answers the phone and there's no manager there's different managers allegedly every time you go or they are no where to be found . I honestly don't know how this place is even open. Take it from me I got my car in April and just now getting my registration in September. I don't care how good the car is don't do it it's not worth it if I would've know this I swear I would have purchased somewhere else

Reliable, friendly, never had any issues, would use again. The guys are approachable and will work…read morewith you. I trust them.

My go-to garage when my car is due for an inspection. A friendly, honest, family-run operation.read more

The short Black sales girl have a terrible attitude and is very rude to customers. I saw her and…read morewas looking at her to see if she was the same person I knew from there when I purchased three cars and she shouted at me if I had a staring problem embarrassing me in front the other customers. Funny thing is I went to buy 2 more cars that same day and was waiting on a manager. I got disgusted and just walked out. I've heard other customers complain about her before both men and women but never put too much thought into it.

I went to visit this establishment to see a vehicle they had advertised. When I got there I noticed…read morethat the vehicles check engine light was on, the "salesman" (Mark) told me that they had just gotten the vehicle two days ago and didn't have a chance to get to it yet. The Carfax that I had reviewed indicated that the vehicle was put up for sale by Champion Auto Sales on December 23, 2020, so that turned out to be a lie. From the salesman's approach and demeanor I began to get suspicious. To make matters worse, during the back and forth conversation about the vehicle, Mark the "salesman" asked if I was familiar with Washington Heights. I told him that I was and he proceeded to ask me if I could drop him off in Washington Heights! I was shocked at his unprofessional attitude and told him no. He then had the nerve to ask me "why not". I told him "number one, I came here to look at a vehicle and number two I'm not going that way." Needless to say, I left right after that as it was a Sunday and they were close to closing time. However, before I left he took down my name, which by the way he asked me for my name at least five times during the course of our conversation and took my number and said that he would call me the next day (Monday). He never made a follow up phone cal and I am really thankful for that because once I left Champion Auto Sales I decided that I would not be doing any business at that establishment. The "salesman's" approach and attitude left me with a bad gut feeling. Everything worked out for the best because the very next day I purchased the same make, year and model of the vehicle that I had gone to Champion Auto Sales to look at and paid $15 more for a vehicle with 20,000 less miles and looks way better than the vehicle at Champion Auto Sales. To be foretold is to be forewarned.

View all B & L Auto…read moreSales 4.8 (109) Used car dealer in the Bronx, New YorkClosed Overview Vehicles Reviews Photos By owner About Google review summary Reviews All price24 father10 test drive7 honest7 +6 Sort by Most relevant Newest Highest Lowest Luis Rivera The worst car dealers ship I ever experience they make me send 500 dollar deposit without check the car, just to hold the car. They send me pictures of the car looking perfect and when I went in person it wasn't the same, alot of ... More John Krumpek 3 reviews a month ago I purchased a car from Rick a few weeks ago and the entire process was a pleasure. I initially got in contact when I found the car online and explained that I was about 6 hours away and Rick worked with me to arrange seeing the car and ... More 1 B & L Auto Sales (Owner) a month ago John, Thank you for coming in all the way from Buffalo to purchase your new Jeep. We are not only humbled, but appreciative of the kind words you have for both my father and I. We wish you many healthy, safe miles, and are grateful for you shopping small with our family business Adam Hilton 1 review a week ago New This dealership is the best I've been to. The guys there are straightforward especially with their prices and they provide great customer service and quality vehicles. They even refunded my deposit after I decided not to make a purchase which says a lot about their character. I definitely recommend them and will visit again. B & L Auto Sales (Owner) a week ago Adam, thanks so much for coming in and for your kind words. We are sorry that you weren't able to purchase with us. Let us know if you need anything in the future Kyle Albani 6 reviews a month ago I had an excellent experience with B & L Auto Sales! I bought a 2023 Kia Stinger GT unseen all the way from Florida, and the process was seamless. Josh was incredibly helpful and professional throughout the entire transaction, making sure ... More B & L Auto Sales (Owner) a month ago We thank you so much for trusting us all the way from Sunny Florida It means the world that you were so willing to share your experience about the trust you placed in us from so far away Kyle! Let us know if you ever need anything in the future Luis Rivera 6 minutes ago New The worst car dealers ship I ever experience they make me send 500 dollar deposit without check the car, just to hold the car. They send me pictures of the car looking perfect and when I went in person it wasn't the same, alot of imperfections it got scratches everywhere, the keys wasn't working correctly, the trunk of the car didnt open, the car got rust in the trunk, the car was dirty inside and outside got a wierd sound in the motor like the timing belt and he wants $12.225 for the car we agree to $ 11.225 but i told him i want check the car first he say the car was like new that just come and see it he say he was not going make me lost my time he make me spend $250 dollars in bus and uber to go from Philadelphia to New York to his small car dealer ship to see the suppostly impeccable 2014 mercedes e350 the owner of the dealer ship was very rude when i told him it wasn't what I expect and he make me lost my time and money I told him I was Going to leave him a bad review if he doesn't refund half of the money I spend to see the car all away in n.y. at least, the owner of the dealer ship and his son was there in the office an as soon i say i was Going to leave a bad review for all that they put me and my girlfriend thru and thats when they start acting like they was Going do something to me, his son get up and start walking to me like he was going punch me or something and his dad hold him, i wish he would touch me m.r. tuff guy, you know nobody is scared of you all this because I didnt like the car when I see the car in person not recommend this dealer ship to nobody they act like they don't like Hispanic people, very unprofessional i feel like I was get in set up and they was mad because they couldn't get me

Picked up a 2007 Lexus es350 with low miles about 2 weeks ago. Great car. Nice friendly mom and pop…read morebusiness. Definitely would check them out again.

I am pleasantly greeted by the manager; Aaron after being directed from the car rental door around…read morethe building by a representative. Apond entering the sales department; which exudes an aura of calm, I was matched up with a concerned sales professional who was interested in what I was looking for in a new car. My specific need was a 3rd row that could accommodate my 3 grandson's. The SUV she thoughtfully suggested happened to be the one. Other features also stood out. I have this thing about lifting the hood to observe and listen to the engine running. Apond looking at the next vehicle with a 3rd row, before I entered the driver seat, Rose put the hood was up for my visual and hearing the motor run inspection. For me along with no pressure sales, I appreciated Rose's concern for me ;the client to be pleased with the process. A pleasant car buying experience was the result of me being blessed with Rose's expertise and genuine concern for providing the client with positive outcome in the sale. Great job!

Bad customer service I went in was checking out the cars didn't get any help from anyone for 20 min…read moreso I just left .

I highly recommend this shop! Excellent service and great prices. Will definitely be coming back…read morefor any mechanical needs.

From the owner: We have very good cars with guarantee and the best low…read moreprices in the bronx, new york,also we guarantee to our customers that if get any car from Rite auto sales corp. will be happy when running in the street or take a park way.

I had an amazing experience here! My car's heated steering wheel wasn't working as I thought it…read moreshould, and the team explained to me that the steering wheel was working properly, and that it operated automatically based off temperature inside the car, hence why it would shut off on its own at times. Ariel was amazing! Highly recommend this place to others!

Everything! Customer service…read more Lack of etiquette and professionalism. Lack of communication. Outrageous prices.

You really need to read the Better Business Complaints BEFORE you start dealing with this…read moredealership. You will be surprised by what you read.

Horrible experience just trying to talk to sales people. Wasted my entire morning. They are AKA…read more Eastchester Auto Mall. My reason for 1 star is because I sent them all my info for a credit check then got a text saying they 'cannot provide an update for an approval without the proper POI. We do have your approval as far as the specifications in detail once you arrive our Financial analyst can provide you with the proper conditions of the approval...' My response was why take my info electronically if you can't give me an answer electronically? It's at least an hour drive each way. Delete my info. Crickets... Get a call this evening from a guy who says he's the sales manager who rather than make a sale with me he just argued with me while I'm trying to eat dinner. Personally I'm not interested in any of his cars, but I need one and I need to know where I can get financed. I understand in the world of car buying they always want a car then an approval but I was told they already have my approval. (Not pre-approval not soft approval but approval) I would have gladly given him my biz today and he could have made a solid sale no haggle sale from me immediately. I literally need a car this weekend, had he not cut me off and argue with me about why was I looking for a car if I didn't want his cars blah blah blah. Clearly I'm interested in financing first and foremost that's been explained from the beginning. Listening is important when you ask questions if you want the answer. All the SUVs that would work for me in my low end price range are Mercedes oddly. Personally I do not want a Mercedes. I just want a Toyota something I can get a little dirty and off-road a little with the dogs. I need a car badly but I'm not going to trust these guys when after multiple people contacting me and none of them are nice only fake nice. What could have been an almost instant sale Instead of saying sorry maybe the guy sending me the text made a mistake and should have said pre-approval but I am here to help you.....he rudely cuts me off every time I tried to speak to remind me he's the sales manager and argue with me. Yea, not gonna trust these guys with a bunch of 1 star reviews and a bad attitude towards customers. Glad they showed me their true colors sooner rather than later.

Thomas made what could have been a stressful new car-leasing process feel effortless from start to…read morefinish. He went above and beyond to help us find the exact Calligraphy model we wanted in a very specific color combination, and somehow even made sure everything was completed in time for our big trip. He came highly recommended by a family friend, and he still managed to surpass all of our expectations. Not only was he incredibly professional, responsive, and patient throughout the entire process, but he also secured us a better deal than we ever expected. It's rare to find someone who genuinely cares about their customers the way Thomas does. If you're looking for someone trustworthy, dedicated, and willing to go the extra mile, Thomas is absolutely the person to see. We couldn't be happier with our experience! Thank you again, Thomas & Motive Auto for making this such an exciting and memorable experience for our family. We truly appreciate everything you did for us and will be recommending you to everyone we know!

After seeing all these positive reviews, I decided to contact them. I emailed them about my…read moreinterest in a leasing a 2024 Mazda cx 90 on 9/9. No response. Went to a different leasing company that also have 4.9 reviews on google like this company, and got a response within minutes of inquiry. I am sure they are a great company based on reviews though once you get the ball rolling with them.