Today I needed 4 drawer pulls and 12 matching knobs -- ideally in a bronze finish. BAM! Had them in…read morestock! I also wanted to get specifications on a complicated hardware device. Though these were not available, staff went online to find what I needed, called the supplier, then suggested I go to the supplier showroom to check them out. Competent, friendly service with excellent hardware options.

On our quest to find new switch plates and hardware for the kitchen, we stopped at this Neu's…read morelocation (there are two). It was "ok". There's a lot of selection here - a lot! The issue is that the space is small which makes it difficult to see everything as its all crammed in, floor to ceiling. The switch plates we had come to see were hung about 6' above the floor making it hard to see details. Honestly, it was just overwhelming and we soon gave up. Staff at this location was really helpful - we were greeted immediately and asked if they could help us find something. I appreciate that. Also, this gallery is connected to the main hardware store so you can get several errands done at once.

Honestly I don't write one star reviews but when you order a part three weeks ago, stop there…read moretwice, and call four times and don't get your part you deserve a one star review. Fast forward from my last review and I was attempting to get the part so I stopped into the store to check on my order. I waited ten minutes for him to pull up his part order log which is a spiral notebook. He couldn't find my order anywhere - even though I have called four times and have been there once. I left my phone number for him to "research" the issue. He NEVER called me back and this is the second time this happened. Seriously if you don't have your faculties together then it's time to hang up the saddle and retire. Your real estate is worth tons of money - sell the place vs. keeping hours of 8:30 to 5pm with no weekend hours. I ended up ordering the part on-line for cheaper and no hassle of being worried as well because the owner wasn't wearing a mask.

The man behind the counter is probably seen everything from dating from 1900 to today. I went in…read morelooking for a replacement belt for my old dryer and he legitimately just looked at the part number, made a funny comment about my broken belt having "too many ends", and reached down from where he was standing and grabbed a perfect replacement. And then when I fumbled to described what i came to know as drum supports, he very politely asked follow up questions until we came to the part in question. This place is a Bay View historical site and it will be a very sad day if it ever goes away. I want to thank the man behind the counter. You carry yourself as a man who know what he is doing, and you left a lasting impression even just for a man fixing his dryer. You are providing a service that is in very short supply and your prices are comparable to those found online. I will pay an extra buck to have someone look me in the eyes and tell me this is the correct part. Thank you sir, you made my to-do list go much quicker today.

They had the part I needed for a leaky pull-down sprayer and clearly explained how to install it.read more

Best place to go for parts, knowledge is excellent. Beware if you buy as returns even if part…read moredoesn't work , is unlikely to happen and you may be rudely treated.

Gotta day the customer service was amazing from Jared Gamache and even more impressed with the…read moreresponse time and how fast everything went out. His communication was on point and let me know when each process was completed. In addition the product was phenomenal- thank you!

BUYER BEWARE... I called them and they weren't very helpful, seemed like the kind of company to…read moresell you something, take your money and not care about whether you were happy with their product. For how much they charge you could go to a local print store for half the price and have a company who will accept returns. I received helmet award stickers with missing stickers on each sheet, it's only like .25 per sticker so they only shorted me around $10 but still when you pay over $200 for some cheap helmet stickers you expect the right amount you paid for.

I have to admit that I don't always shop at Bliffert for my building materials. However, when I…read morehave I'm always impressed with their selection, quality, and service. I have any older home and they carry items that the big box stores just don't. The office staff to a great job to help you figure out what you need, and the yard folks johnny on the spot to get your order and help load.

Very happy with them. Very helpful staff. I needed some cabinet hinges and they found the right…read moreones, them shipped them to my house so I didn't have to drive back down to McFarland.

Found myself on the other side of Oconomowoc and decided to purchase my Scott's 4 step plan for my…read morelawn. The display was marked just as the sales flyer with the promotional price. When the tran was totaled, it was $50.00 higher then the ad price. The sales clerk could not figure it out and called another sales clerk for assistance. She as well could not figure it out and another salesman was called over. He seemed so disinterested that he just walked away. I decided to go to Ace Hardware and was in and out in less then 2 minutes at the same sales price. No manager to be found and lack of training made this a poor experience.

Friendly employees, great selection and service. Every time I go there, they load my purchases for…read moreme.

I was frankly a little skeptical about taking my 9-10 year old Craftsman 24" snow blower (that's…read morenever been serviced) to Nelson's after reading all the negative feedback on Yelp, but it wasn't starting up and I had no clue how to fix it. The guy there was nice and helped me get it out of the back of my SUV. When I asked for quote for figuring out why it's not starting up, he said they charge $85/hour and would call me with an estimate once they take a look at it. I dropped it off on Saturday, Mar.14. They called me with a detail quote two business days later on Tuesday, Mar.17. They suggested more efficient and cost effective way of fixing it would be replacing the carb assembly. They also pointed out one of my tires was low which caused the auger scraper to wear unevenly and recommended replacing that as well. Spark plug was original and new one was pretty cheap, so I asked him to replace it, too. By Thursday, Mar.19, they fixed the engine not starting issue with the new card assembly, put in a new spark plug, tire innertube, new auger scraper, flushed the fuel system and put in some non ethanol fuel, which they told me has a 12 month shelf life, so I can keep that in the tank till next season vs regular gas only lasts about 30 - 45 days, so that should always be used up before storing it away after the winter. All that (see the last pic of the invoice for more detail) for $243.08 and some great advice along the way. Hopefully the snow blower will last many more seasons, especially now that I know how to better take care of it. I guess others who left all that negative feedback and low rating had some bad experience, but mine was great and I would certainly recommend giving Nelson Bros a shot! Hope this review was helpful and I'm sorry about the bad pics.

My family and I have purchased all our lawnmowers and snowblowers from Nelson's the past 20 years…read more Very fair pricing compared with box stores, and they have always provided great service and knowledge of product which you will not find at a box store. Would recommend this family owned business to anyone.

I have a C5 Corvette and the stock seats are not very supportive. I saw a how-to video to address…read morethis, but it requires dense foam that is about 4" thick. I found them online (BuyFoam.com) and realized that they were local so I could go to their location and get what I needed today. I'm sure that they do a great job shipping, but this is a weekend project so that was a bonus for me. The owners were great. The took to time to show me different types of foam, told me what they recommended, and cut the pieces I needed while I waited. I never knew there were so many types of foam, or that there are so many uses. The prices were very reasonable and I got exactly what I needed. My wife wants to replace our mattress this summer and this is going to be the first place I check. I love the idea of being able to have the mattress exactly the way I want it. I also like the fact that this is a family owned business. They are highly recommended!

Had just what I needed! Good selection of foam rubber at good prices. Call ahead or check the…read morewebsite.