In an effort to support local business and not the big box stores, I went to Sal's and I am so glad…read moreI did. We had 2 kitchen drawers that would fall off the rollers. I brought the drawers over to Sal's and he saw it was a broken piece. Sal had the replacement part and then installed it for us for added fee. (So worth it the time and energy). He is so kind. I am so thankful our family can open and close the kitchen drawers without it falling. I recommend calling first.

Sal's service is #1 in the hood! Always ready to help get the job done, he is credit to his…read morecountrymen & faith! Salam alaikum, Sal & y Familia!

I went to Dales to get an attachment for my kitchen faucet and heard that Dale's values their…read moreCustomer Service. I walked over to the plumbing dept where they had the parts but couldn't find an associate to help me. I then went to customer service and she told me to wait by that dept and she'll call a representative to come over. 15 mins later still no one. Went back to customer service and she was on the phone and never acknowledged me so I left.

This place is my joie de vivre. I even have the sweater…read more The plant section is a Union City oasis. A slice of Eden. I love getting my perennial flowers here, lots of rare stuff that you can't find at most nurseries. I got my jasmine, fuschia, lavender, salvia, petunias, nemesia, zinnias, and cosmos here. They have lots of unusual colors. Tomatoes are $3 most of the time. Strawberries come in a prolific 6 pack. Thai chili and basil can be found here too, as well as okra and other harder to find veggies. Seed selection is the best. This was my year for planting from seed and the basil seeds I got from dales produced spicy sprouts that are so much more fragrant than that at the grocery store. Staff is welcoming and extremely chill as I tend to browse here for hours! Price point is lower than most specialty nurseries while providing a world class selection.

Service here was great! 5 different employees helped me! Shoutout to Ken for helping me find…read moreexactly what I needed! Thanks, Team!

Not a lot of people in here these days. We stopped in and were greeted by Russ last night around 6,…read morewho was wearing a smile. We looked at some paint colors, picked up a couple samples, and went home to decide. Woke up this morning, went into the store and was again greeted by a smiling Russ :) we asked him to summon a paint specialist and he walked to the paint counter and mixed our paint. This dude is the service MAN! Closing, opening, mixing paint, what the hell, he should probably be managing! Nice work Russ! And Outdoor Supply? Pretty cool.

Thanks for being open a little late on Sundays!! Nice staff…read moreand very interesting store...reminds me of those hardware stores we had when I was a kid. Fine selection of stuff, even though I only went in for some plumbing supplies. Hope to visit again soon so I can write a more thorough review

Eric was truly amazing. He not only helped me find the correct saw blade for my saw but he helped…read moreme put it on. Rare to meet people that nice these days. I'll be back soon. Thanks Eric!!!

It's been a while since I came here. Since I needed some items, we were greeted upon entry by 2…read morefriendly lads having a conversation. One of them pause the chat and asked if I needed help. I told him what I needed and I followed him to where the items were. Marcos who was the young lad who took and showed me the items I needed was super helpful. He answered my questions and overall made my shopping experience awesome. When it was time to check out. Albert rang uptrend transaction and was friendly too. You're ally don't find good customer service and generally when I walk in a store, they won't even acknowledge me and co tinue with their side chat. Kudos to Marcos & Albert

Such a bummer as this place is down the street from me. I went in to trade in soda stream and he…read morewanted to charge me $85 to trade in 3 bottles. Normally I pay around $50 for 3 trade in's but wanted to support local business. Sadly this is not the first time their prices are way above others. Ended up driving to the Ace in castro valley where i paid $50 to trade in 3 soda stream. Officially lost our business for good. Crazy high prices.

First time encountered such rude customer service. Not sure if he's just unhappy with his job or…read morethey're having a bad day or is this how they always treat their customers. I called in to see if there was a tech cart in stock, because apparently their online inventory is inaccurate. A nice lady helped me. She told me they didn't have any in stock, I ask since you guys can see who has it and your inventory is more accurate in your system, can you tell me which store does have it ? She said yes I'll put you on hold, 5 mins later a guy came on the phone super aggressive, asking me what I'm looking for I said I have already been helped. He says what are you looking for ??? I told him wha I was looking for and he said unfortunately we don't stocks check here. You need to call every store if you want to know if it's in stock. Then I explained that since all HF have the same inventory can't he just view it to see it ? Aggressively told me no, I asked for his name he said he can't give out his name. I asked him then what was other lady doing for five minutes? He said she's not even checking the item she's helping another person. So please explain what was the point of putting me on hold and telling me you're going to check then not checking ?? I asked for his name and he told me he's not allowed to give out his name. This phone call was at 10:13am 4/17/26 I need someone to please reach out because this is unacceptable. I will also reach out to their main office in Woodland Hills CA.

Can't beat prices here. Even when not on ad they beat any large box store prices. Not liking how…read morethey have different tiers of coupons. You have ad sales, coupons needed sales, and club sales that go on simultaneously. Makes me confused on what item I saw where and at what price. Went on a Saturday morning at opening... got a greeting... which is rare because this store tends to get busy. They were out of a few ad items but a few they were able to locate in the back.

I would like to recognize Marta "MC" for her outstanding customer service at Home Depot. From the…read moremoment I arrived, she was friendly, professional, and genuinely eager to help. MC went above and beyond to answer my questions, guide me to the right products, and make sure I had everything I needed. What stood out most was her positive attitude and willingness to take the extra time to ensure I left satisfied. It's rare to find someone who combines product knowledge, patience, and exceptional customer care so effortlessly. MC is a tremendous asset to Home Depot, and her dedication to helping customers does not go unnoticed. Thank you, MC, for making my shopping experience such a positive one!

I would not recommend renting equipment from the Home Depot Rental Center in Hayward, CA,…read moreespecially if you're working with the sales associate Andy. The rental process was poorly explained from start to finish. Important information was never covered, and I was left trying to figure things out on my own. At one point, I was stranded at a gas station for about 20 minutes trying to reach someone because no one had explained what type of fuel the rental required. That is basic information that should be provided before a customer leaves with the equipment. The customer service was also disappointing. Instead of taking the time to make sure I understood the rental, the staff appeared more interested in moving on than helping. I also noticed employees spending time on their phones rather than assisting customers. As a woman renting by myself, I did not feel that I was taken seriously or given the guidance I needed. If you're renting for the first time, I would recommend bringing someone with you or making sure you ask every question before leaving, because my experience was that important details were not explained. Overall, I left frustrated, unsupported, and would not rent from this location again.

I Love Home Depot!!!…read more Why you may ask?? Husky Tools!!! I had bought a Quick Adjust Straight Jaw Grove Joint Pliers A few years ago!! With use they corroded with use and loosened up!!! The Cool thing about Husky Tools is they have a Lifetime Warranty!! So I stopped by this Home Depot to Warranty replacement my Pliers!! I went to Customer Service where the Customer Service Team- Adriana , Noel and Priscilla Assisted me in Warranty Replacement Of my Defective Pliers!! They handled it as Professional Team !! They had me in and out in 5 minutes!!! Awesome!! This is A Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!! Number # 34 On The Yelp Top #50 List of The Most Prolific Yelp Elites Of 2025!!!

If I could give this place zero stars, I would!!! The…read morecustomer service and lack of urgency were beyond disappointing. We came in at 10am to purchase a Father's Day gift,a grill. We already knew exactly which one we wanted, so this should have been a simple purchase. It took four calls to the Garden Center and one employee physically walking over there to try to find someone to help us, all with no success. After waiting 40 minutes, my husband went to the customer service/returns desk for assistance. There were 4-5 employees standing there chatting, and not a single one acknowledged us during the entire time we waited. We were told someone needed to either bring the grill down from the rack or retrieve it from a pallet in the back. What was particularly frustrating was that there were several employees available yet they chose to send the woman to handle the task alone. This isn't about questioning her capability it's about common sense and teamwork. We then spoke with another employee who repeatedly tried to convince us to purchase the floor model that was already assembled. I'm sorry, but if I'm spending $700 on a grill, I want a brand-new product straight out of the box. The fact that my purchase seemed like an inconvenience to the employees doing the job they're paid to do is not acceptable. After nearly an hour of waiting with no resolution, we decided to leave. We drove to Lowe's instead and received outstanding customer service. Not only were the employees helpful and attentive, but they even offered us a complimentary gift. We were in and out within 25 minutes. Ironically, at Home Depot, one of the first things they asked for was our ID so they could sign us up for a credit card. How about helping customers complete the purchase they came in for before pushing credit card applications? Extremely disappointing experience. We won't be returning.