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The Home Depot

2.9 (221 reviews)
Closed 6:00 am - 10:00 pm

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HotHands available during summer!
Ida C.

The staff of this Home Depot never disappoints me. I came in looking for some HotHands because I am going on a camping trip, and the campsite is near the beach (which is very cold at night). Even though the system says there is only 1 left (which means it's very likely out of stock) and several staff also cannot recall seeing it, David K still offered to go look for it with me at the hardware section. And viola! We found 3 packs, and I bought 2. Every staff I encountered wished me a happy camping trip as well! A little hiccups for the inventory system, but shoutouts to the staff!

Ahmad M.

The customer service was horrible we were returning my grass's machine thing and Gus's what she kept laughing and it took 15min and she was ON HER PHONE like do u even care and her name was maraya

Wendy K.

Updated Review from Friday, April 28, 2023. I waited in the indoor Garden section for about 10 minutes. Then I decided to go get help. My firstt encounter was met with avoidance. The orange smocked worker turned his back to me so he could make a call. The rep at the "Returns" area explained that the two Garden employees were outside on the forklift. In the meantime I got into a conversation with another customer. Eventually he got tired of waiting, so he left. After a few more minutes I could see orange moving past me from my right. I yelled something like I've been waiting for a while, please help. He said something that I couldn't make out whille he hurried away. I decided to call the store while I waited there. I told the automated system that I had a question regarding garden tool and was transferred to a number that just kept ringing. After seven minutes on hold, I appproached the Returns area again. The original rep was on the phone. I explained that the worker was no longer on the forkliift and that I had been waiting for over twenty minutes and on hold for over seven minutes. I asked if there was someone else in the buillding with a key. She said the Garden guy was helping in another department. Oh, is that where he rushed to instead of helping me? The rep asked if I wanted a manager. Of course I said yes. So as she was dialing, the original rep informed my new rep that she was on the phone with the managet. My rep explained that I was waiting and tolld me that the manager was on the way to help me. Did she really speak too the manager? The first repp was stilll speakng to her. It was several more minutes before I was hung up on and the manager approached. They must have realized that I was the one calling.. The manager did apologize for the long wait, but didn't offer an explanation regarding the llack of workers on the floor. I am giving two stars because the manager took the time to read the specs of thee trimner I was interested in purchasing. At least thirty minutes after my arrival, I had my trimmer and replacement wire/thread. Please note that there was aanother customer who complained to the Returns desk stating, "he still hasn't come yet.. Here's What I Think... Don't bother. Go to Lowe's. For the small businesses who have HD finance accounts, I hope that this is only a Friday afternoon issue.

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5 months ago

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14 days ago

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16 days ago

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3 months ago

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8 months ago

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2 years ago

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7 months ago

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8 months ago

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2 years ago

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8 months ago

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6 years ago

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5 years ago

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1 year ago

The cashiers on the pro area give you the worst service, they had a bad attitude and have you waiting while they are talking

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2 years ago

Customer service is bad here. Come and 5 more customers waiting in lumber cutting for more than 35 min. No manager or associate to help.

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Ask the Community - The Home Depot

Review Highlights - The Home Depot

I was shopping in the Union City store for paint and was assisted by Miguel in the paint department.

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It's not easy to find the right size of new fridge for our house's kitchen, so my wife and I came…read moreback to Airport Appliance now is Homewise Appliance since we bought the old fridge from here long time ago, then one of representing showed up his name is Andy Lu, very knowledge, kindly and understanding my issue and situation after he asked and advise me the one new fridge that I will like and happy for. Yes, we found one the price is just right and made a purchased. Andy thanked and reminded us If we have any questions or problems just contact/direct call him and he handedly quickly and very helpful. Andy! keeps an excellence work, we recommended. Thank you.

May 26,2026 Hey! I guess I've been buying from Grace Ho for…read more3 years now! My most recent purchase was this past Memorial Day. She knows me by now and it's always easy dealing with her. But what happens when things go wrong? I bought an LG washer/dryer set and the washer had a crazy vibration that just seemed wrong. We hadn't had a new washing machine in a really long time, so we weren't entirely sure if this is how it was supposed to be. I contacted them (airport appliance at the time) and they asked me to send a video. After looking at the video, they confirmed that it wasn't right and arranged a pick up and delivery of a replacement in a few days. The new machine worked and continues to work great. Hard to ask for more than that! Sep 15, 2023 I visited on Labor Day weekend and as busy as it was, Grace Ho took the time to help me get the right dishwasher for us at a great price. Thank you!

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Homewise Appliance
Homewise Appliance
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Pacific Sales Kitchen & Home

Pacific Sales Kitchen & Home

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My 4-year old Samsung French Door Fridge has gone to appliance heaven. Fridges are suppose to last…read more10-15 years. Do your research, stay away from Samsung appliances. I came to Best Buy and purchased a Whirlpool French Door fridge. The entire process was smooth from beginning to end. I brought my iPad so that I can research as I shopped. Their was no pressure, and they were able to price match my fridge. I did need to show that the price match was the same cost to ship to my zip code. Pretty reasonable request. Overall, I was able to lower the price by $400. I paid $175 for the 5-year warranty. They hauled my old fridge and installed my new one 5 days later. Free haul and delivery was on time. I am one happy camper. After comparing prices with Sears, Lowes, and Home Depot, this place offered the best deal.

Wish I could write 2 separate reviews on this one, so I'll give them 3 stars…read more 5 stars for the customer service in the store. David Martinez was awesome. We wanted an open box Samsung Washer and Dryer, but we were waiting to see how much our home warranty company was going to give us to purchase a replacement washer since ours was leaking and cost too much to repair. We came in on Saturday afternoon and David held it for us until Monday afternoon. Unfortunately, the open box dryer was damaged, so we ended up selecting another Samsung dryer in onyx. Beautiful!!! 1 star for the delivery service because they called me 30 minutes before arriving to my house giving me time to get home. I get that delivery is FREE and that they had 20 deliveries that day, but they didn't even unwrap my dryer! The delivery guy was going to dump it in the middle of my garage, but I insisted that he at least put it next to the washer. I am a tiny Filipino lady...who does that? Does it look like I can move a dryer all by myself? The least they could have done was take it out of the packaging. So rude!!! Were they rushing to get somewhere else? Lunch perhaps? Not quite sure how I am going to manage to remove the bottom part of the packaging without calling for reinforcements. They almost didn't haul away the old set too. I had to remind them to take it. Oy Vey!

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The dent in the back of the brand new dishwasher we had delivered.
The dent in the back of the brand new dishwasher we had delivered.
All of our 2014 Banners for Best Store in District for 2014 for 5 Months . 4 Months in a row  , August best Store in the Company
All of our 2014 Banners for Best Store in District for 2014 for 5 Months . 4 Months in a row , August best Store in the Company
Setting up the new BOSCH BENCHMARK Display. Come in a check it out.

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Setting up the new BOSCH BENCHMARK Display. Come in a check it out.

The Home Depot - gardening - Updated July 2026

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