1. Mimo's JW

    1. Mimo's JW

    0

    Long Beach, CA

    Mimo's JW

    4.9 (161 reviews)
    Closed Closed
    Updated 2 weeks ago

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    Response time

    8 hours

    Response rate

    100%

    Services - Mimo's JW

    Jewelry cleaning

    Jewelry redesign

    Mimo's JW Photos

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    Reviews With Photos

    Accutron Astronaut Titanium

    Mimo is a force unto himself. Living on the opposite coast and having made my first inquiry via a phone call (over a year ago) led to a connection I greatly value Yesterday, I completed my second luxury watch purchase from Mimo. Both times he did his very best to satisfy my want and need

    Hamilton intramatic Automatic chronograph (Panda) 40mm with stainless bracelet.

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    Photo of Briana V.
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    10 years ago

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    5 years ago

    What great guy Mimo is. He answered all questions. Gave me a great deal on the watch I wanted. Highly recommended this guy.

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    10 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    5 years ago

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    10 years ago

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    Photo of Rob W.
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    5 years ago

    Mimo is very friendly and helpful. Went in to buy a watch for myself. But, my wife got one that she really liked.

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    9 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    6 years ago

    He fixed 2 watches for me. Excellent job. Would recommend him highly. Plus he's a nice guy. And the price was right too

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    Photo of Chad P.
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    9 years ago

    I stopped in to get my Rolex fitted and he helped figure it out in one minute. Great guy, great help, A+ service. I will be back!

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    Photo of Tina E.
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    9 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    Page 3 of 5

    Ask the Community - Mimo's JW

    Review Highlights - Mimo's JW

    I am thankful that we have an excellent, honest and knowledgeable jewelry and watch repairman in our neighborhood.

    Mentioned in 5 reviews

    Read more highlights

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    Mark Schneider Fine Jewelry

    Mark Schneider Fine Jewelry

    (161 reviews)

    $$$

    A beautiful and very well run jewelry business. Each time I…read morevisit, it is as professional, kind, and leaving me feel like I made the right decision about purchasing from them. 5 stars in a row!

    We specifically chose Mark Schneider because of its reputation as a fine jewelry establishment and…read moreexperience with custom jewelry. We were looking for someone we could trust to resize my custom engagement ring shortly before our wedding. Unfortunately, our experience made us leave almost immediately and take our ring elsewhere, I'd make sure you do not trust them with your custom jewelry. We initially called and were greeted very warmly over the phone and told to come in so they could take a look at the ring. The woman who greeted and assisted us in person was friendly, but once the other woman came in, I don't even think she introduced herself...we started discussing the actual resize, the experience became concerning. My engagement ring has two diamonds set inside the band at the 6 o'clock position. Preserving those diamonds and their placement was one of our biggest concerns, and we explained that. There was essentially no discussion about how the resize would affect them or how they would be protected. She simply took the ring and began making notes. Then came the sizing. I know approximately what size I wear, but the "6.5" sizer I was given was so tight that I actually started questioning whether I had been wrong about my own ring size( she did not give me the correct 6.5 sizer) . She also measured my existing engagement ring and confidently told us it was a 7.25. We knew that was not correct and have the original GIA/documentation for the ring. At that point, we became extremely uncomfortable leaving such an important piece of jewelry there. We were also eventually told that the jeweler who would actually perform the work would not even be in until Tuesday. Yet we were discussing leaving my engagement ring there and being given a Saturday completion date without having spoken to the person doing the work, without a clear explanation of how the custom diamonds would be handled, and with both my finger and existing ring apparently being sized incorrectly. My fiancé asked, can she try on a ring to see, she simply mumbled we don't CARRY RINGS OF HER SIZE. A fine jeweler doesn't carry any 6.5? Even an estate ring? Once we asked? So are we just leaving it here she said, yes? I immediately took my ring back. We were also asked outright how much my engagement ring was worth, which felt surprisingly inappropriate and uncomfortable. especially standing there with my fiancé. If there was a legitimate insurance or liability reason for asking, none was explained. The jeweler we ultimately trusted with the ring never needed to ask us that question; they evaluated the ring itself, reviewed the relevant documentation, discussed the custom work with us, and focused on the actual resize. When we left and went elsewhere. The difference was immediate. An actual jeweler correctly measured my ring ( very different size than at mark Schneider) helped me determine the best finished size and fit, discussed the two interior diamonds and confirmed how their placement would be preserved, reviewed the ring documentation with us, and gave us a clear completion date. That is the level of care and confidence we expected when handing over an engagement ring. Resizing a custom engagement ring requires PRECISION and TRUST. When an establishment presents itself as fine jewelry, I expect the person accepting a client's jewelry to either have the knowledge to properly assess it or simply say, "Our jeweler isn't here today; please come back when they can personally evaluate your ring." We came in wanting to give a local business our business. Instead, we left feeling relieved that we trusted our instincts and did not leave my ring behind. Based on our experience, I would not entrust an important or custom piece of jewelry here for repair or resizing or at all. What makes the experience even more disappointing is that the resize wasn't necessarily going to be our only business with Mark Schneider. We were also interested in discussing a custom men's wedding band. We specifically sought out a fine jeweler with custom experience because we wanted a relationship with someone we could trust with important pieces. After this interaction, there was simply no chance we felt comfortable moving forward with either.

    Fast-Fix Jewelry and Watch Repairs - Lakewood

    Fast-Fix Jewelry and Watch Repairs - Lakewood

    (97 reviews)

    $$

    Had one of my watches repaired here Fast -Fix. great job…read moregood price as always. Ive been coming here for years. Tom , the owner expert knows his work. Answers any questions. I would give more than five stars if could.!

    This was my second--and last--visit to Fast-Fix in Lakewood…read more My first experience was only "okay." While they were working on my diamond ring, one of the diamonds came out and had to be replaced. Although that experience left me uneasy, I decided to give the business another chance. Today, I brought in a pair of very special earrings that I purchased from The Metropolitan Museum of Art in New York for approximately $400. The silver post had separated from the base of one earring, and I wanted to find out whether it could be repaired. After waiting my turn, I spoke with a woman who appeared to be in charge. Once she determined that the shop could not perform the repair, her entire manner became rushed and dismissive. I was still trying to understand what she was telling me and ask about my options, but she repeatedly cut me off with, "Is there anything else I can do for you?" When I explained that I still had questions, she responded, "We have other customers. You're not the only customer." That response was completely unnecessary. I had waited patiently for my turn, I was not demanding that they perform an impossible repair, and I was not taking an unreasonable amount of time. I simply wanted a clear explanation concerning a valuable and personally meaningful piece of jewelry. A business being unable to perform a particular repair is understandable. Treating a customer as though she is an inconvenience for asking basic questions is not. I then walked to another jewelry shop nearby. They patiently explained that the earrings could not be repaired through conventional soldering and would require a laser repair. They accepted the earrings and agreed to attempt the work. That brief, professional explanation was all I had been asking for. Fast-Fix did not lose a returning customer because they lacked the equipment for this particular job. They lost a customer because of the unnecessarily rude, dismissive, and unprofessional way I was treated. Based on both of my experiences--especially today's interaction--I will not return, and I cannot recommend this location.

    Mimo's JW - jewelry - Updated September 2026

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