Have been using Melanie for a long time -she's terrific. I have very sensitive feet and she knows how to make my pedicures so relaxing with beautiful results. Highly recommend read more

This was my first time here, booked online and you do need a credit card to confirm booking. First impression is very clean! Anna did my signature mani pedi and did a great job! Attention to detail, not rushed & explained the products limited of chemicals (8 free) which I appreciate. I will definitely be back! read more

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First of all the service isn't nice and the administrator and director of the salon Shownda, was very rude. I was late for 5-6 minutes and I apologized, then waited for service for 3 minutes. I asked why am i waiting if you said u don't have time, I was replied in a very rude manner that I am not welcomed here because I am not 'kind'. I felt so racially mistreated and looked up and down at me as if I don't belong here and I paying for this with my OWN money. Then, my nails were so expensive and look terrible and uneven. I f you are Asian, I don't recommend u going there, the service and the nice smiles are not there for you. Also here is a picture of my so professional manicure in the salon : read more

MiniLuxe Back Bay - "Professional Manicure" - Nail Salons Near Me - Boston, Massachusetts

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A bit more than I usually spend but very nice and worth the extra. Great choices of polish and fastidious job on a pedi.

Excellent pedicure and I prefer this location to Seaport. Seems like the girls here have fun. My last pedi the girl went to town on my feet and it was great!!! Unfortunately minus one star as I feel the quality of the polish has gone downhill the last year. It used to be I could have a pedicure look fine for months with no chipping and the last 3 pedis have had chipping polish within a few weeks on all the toes. Very strange, I think they must have changed their formula? read more

Came here for the first time yesterday--and after a year and several months of pandemic-pedicurelessness. Melanie did a fabulous job of turning rough skin & ragged nails into summer sandal-worthy toes. The salon as a whole seemed super clean and very organized. read more

Service: gel removal, a pedicure, and gel polish on my toes. I am visiting boston and was referred to mini luxe as one of the best nail salons and that I would be taken care of perfectly. I enjoyed the experience and everyone was very kind, but the job done on my toes was nowhere near 100 dollars worth of work. Normally I'm happy to pay for luxury service but I was very disappointed. I'm not usually one to complain, but when I feel I haven't received the service I paid for it's only fair to say so ! The colour is uneven and you can see the brush strokes. Filing is not very good and the gel polish is bleeding into my cuticles which means they're going to lift pretty soon, overall the job was messy. I sent this message to mini luxe about my experience right after my appointment, was told someone would get back to me and nobody ever did. read more

created a yelp account to write this review. Got a pedicure here today and was really disappointed. staff was nice, but the actual pedicure was lacking. scrubbed my feet for about 20 seconds total and then lotioned/rubbed my feet and calves for another 20 seconds total. won't be coming back. read more

Worst waxing experience ever. They should not even offer this service, because the quality is so poor. Tons of hair missed and a 30 min service when the online booking says it is a 1hr service. The only miniluxe location that provides decent waxing service is at the Prudential, and even there, there are always different people, so it's still a crap shoot. read more

Vanessa is great ! She is very attentive and duper sweet. My nails always look beautiful . read more

MiniLuxe Back Bay - Nail Salons Near Me - Boston, Massachusetts

A NAIL BITER'S STORY I have been biting and picking my nails and cuticles since I acquired the motor skills to do so. I'm not cured, but by far the first/best/only thing that has created improvement is regular manicures. Miniluxe is clean and comfortable with excellent customer service. The front desk staff members are always attentive and on their game. Signature manicures and pedicures are great from lots of techs, but I highly recommend Denna especially if your cuticles are inflamed and your nails are nubs like mine were! She is so gentle, thorough and her paint job is perfect so there's nothing to pick at :) And I've been to a few people and it's worth noting that no one scolded or looked shocked/disgusted at the state my fingers were in. Also if you need a manicure like every 5 days to keep things *fresh*, the Luxe Pass membership is a surprisingly good deal! $65 a month for unlimited signature manis and polish changes. Pays for itself in the snap of a polished finger. read more

MiniLuxe Back Bay - Still short and rounded by necessity, but looking like the hand of a grown woman! - Nail Salons Near Me - Boston, Massachusetts

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Terrible service and rude to customers. They will cancel on you and overcharge you for basic services. management is to blame given it's a corporation. Stay away!! read more

I hate to have to write this because I really really wanted to like this place, but they gave me the worst-lasting gel manicure I've had in the past 7 years... Within one week, 8 out of 10 of my fingers' polish has chipped dramatically with two of them barely having even have the polish left. Looked great walking out, and the staff was all super nice, so happy to give the two stars for that. But unfortunately, I went for a nice "treat myself" nail day and was so, so disappointed to only enjoyed it for a few days. Ps. I don't do anything rough with my hands to have caused these issues. I work on a laptop all day and that's about it. Never have had any issues close to this, even when I was doing more than computer work with my hands. read more

Alright, this place lived up to all of its hyped loveliness. No chemical smell, everything was squeaky clean, and the space was beautiful. I appreciate the time and effort that went into the hygienic design choices (such as choosing foot baths without jets, which can breed bacteria). My nail technician, Vanessa, was great. Miniluxe only have their store brand for polish, but the gels are OPI. Manicure and pedicure both look pretty perfect (I'll update the review if they wear off unexpectedly early). It was a great experience. I'd go all the time if it wasn't so expensive. read more

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Overpriced and did a terrible job! I paid $65 for one of the worst manicures I've ever had. In addition to the poor paint job, my cuticles were done very poorly and were not even soaked in water before she started cutting them. It is 2 days later and they are already starting to chip. She did a terrible job with the very simple design. read more

MiniLuxe Back Bay - Nails minutes after they were done - Nail Salons Near Me - Boston, Massachusetts

Great spa treat with my Granddaughter- thanks so much - technicians were great & reception too - we will be back.

Okay experience, might be biased though because I've been to other MiniLuxes and I'm always like meh. Came for the signature manicure since I had a complimentary mani for opening month. The space is gorgeous and extremely clean. They have a lovely assortment of colors not just reds and pinks, and my nail technician put a lot of attention to detail during the mani. What I didn't like was when I arrived, I didn't feel extremely welcomed as the receptionist looked at me funny when I asked where to put my stuff down. Granted, I went to their other location on Newbury by accident and rushed here so I probably looked a little crazy. Also, even though music was playing, there was a silent awkward tension in the room; definitely not relaxing. My nail technician was quieter and a little awkward and I felt bad I couldn't understand her. Since I was a bit late I felt a little rushed trying to choose a color since she stood there staring at me nut then eventually sat down. I also noticed some people wear gloves which I would have preferred and I saw another technician Kristie who seemed friendlier, helped her client choose a color, asked questions and just seemed much more helpful. Cute space, and definitely clean, but I'd rather save a few more dollars elsewhere. On my way out I said thanks to the receptionist and she just kind of stared at me too...awk. read more

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flawless! love the color, fast and easy experience. definitely recommend getting a manicure here. read more

MiniLuxe Back Bay - nails - Nail Salons Near Me - Boston, Massachusetts

Just had an awful experience here! I booked appointments almost 2 months ago for my friend and I. It's the day of her bachelorette party and I took her out for a day of pampering. They were aware of this, and did not accommodate us at all, and really impacted the whole day. We ended up having to go to another nail salon that was not the experience we were hoping for. We arrived on time and I explained I had gel on, she had dip. I asked to be soaked while we had our pedicures, which is more than enough time to soak and easily remove gel or dip. The girl at the front desk was RUDE and very clearly put out by my request to take nail polsih off, at a nail salon. She told me that the bride wouldn't be able to have hers taken off at all, so she could only get a pedicure. I tried explaining that she was the guest of honor that day, so I really wanted to make sure she had a manicure, they didn't care. She said she had to go "check with the technician" and she was going to give us a moment to talk about it. She came back and we asked if my friend could at least TRY soaking while we had our pedicures, and take the nail polish off herself because it was very clear when she came back that she or anyone else had any intention of accommodating us. She still said no!!! She said there wouldn't be enough time even though we were asking to soak while we were getting our pedicures-we were going to be there anyway and no more time would have been taken up-especially since the customer service was so bad we had to beg for the bride to take her own nail polish off. The only who would have been put out was the bride herself. Then she has to audacity to condescend my friend and tell her that she would not be able to get the nail polish off-even though my friend has done it at home countless time and managed just fine. "Trust me, you won't be able to get it off" in a nail salon, where they have acetone and files, like what?? I think we could have managed, even though we shouldn't have had to. We left after that. Such TERRIBLE customer service and I'm so disappointed as this was supposed to be a nice day for my friend. EDIT: Just wanted to add that they also charged my card $62.00!!! NEVER go here! read more

I came for waxing and was lucky enough to be seen by Rosemary! She is typically at the south end location but she happened to be at this location on my particular day. It's been about 6 months since my last wax and let's just say... no hair was left behind 10/10 i recommend! The gentleman at the front desk was very helpful and kind! I love this location but I'm going to follow Rosemary to the South end. read more

Very well run nail salon. They take their time and go the extra mile to ensure your nails are perfection and the experience is a pleasant one. The space is spotless and they've done a great job to ensure there are proper protocols in place during this COVID time. Natalia and Amy were fantastic! read more

MiniLuxe Back Bay - Gel Manicure - Nail Salons Near Me - Boston, Massachusetts

Had my mani by Natalia today and she is the most talented and detail oriented technician! I live Miniluxe in general for their high standards for cleanliness and customer service. Their nail artists are dedicated and waxologists make u feel comfortable and your experience painless. read more

Really? Have tried to walk in to all of the 3 back bay locations several times after not being able to make an appointment online for weeks. Ever think of staffing up after work or during busy times??? Apparently you need to plan 2 weeks in advance to get a pedicure. The pedicures aren't even that great. Then the "hosts" basically tell me nothing can be done. Will not be using my gift card because I am done with this place. Do yourself a favor and go somewhere else where they will at least make an attempt to accommodate walk ins at 4:30 pm. read more

Went here once and loved it. Absolutely so impressed.its a 48 dollar gel manicure, and the quality was great. However the past two times I went, within a week my gels chipped. That is frustrating - for example in the attached photo....I got these done 5 days ago - a gel should be lasting at least 1.5 to 2 weeks - especially a 48 dollar one. I was a believer after my first time here and I wanted to keep giving it the benefit of the doubt but I could get this for half the price somewhere else if it's gonna just chip after a week. read more

MiniLuxe Back Bay - Nail Salons Near Me - Boston, Massachusetts

I've been going to this branch of Miniluxe for over eight months now and it is hands down my favorite place for getting my nails done. Everyone's really friendly and accommodating and their booking system is super convenient. I go to Carolina specifically and she is by far the best technician I've ever visited. She is always very friendly and helpful; it is always a pleasure to go see her. I also appreciate that this salon really cares about the hygienic aspect of things! I would recommend getting the performance manicure since that can last several weeks. read more

Loved my pedicure, very relaxing massage with body scrub and lotion! I appreciate how all the tools are thoroughly cleaned and how the products are non toxic. Very friendly nail designers, and cute color selections read more

I have had a mixed experience at this MiniLuxe, but it is definitely the best one of the few I have gone to. I come here every other week to get a gel manicure during lunch, because I have terrible nails and am trying to help protect them. Lately, I have noticed that the gel isn't lasting very long, and although I love how quick it is, the nail technicians are doing less and less "pampering" of my nails. Recently, despite my request, they didn't even attempt to touch up my cuticles at all. I keep coming back because it is super close to my office, but I am hoping they make some changes soon. For the price tag, the gel definitely does not meet the mark. I typically have to ask for a third coat because the color is so thin, and it either completely peels or chips off within the first week. The service is always fantastic, though, which is what keeps this a 3-star for me. The front desk is incredibly helpful and the technicians typically listen to your special requests. read more

I was excited to have my wedding nails done here- it's so cute and everyone is very professional. Initially my experience was wonderful with the sweetest woman who spent forever on my gel extensions shaping them to perfection. I loved the color and the way they looked- I left a large tip. I had them done Tuesday for a Saturday wedding (up in Vermont) and on Wednesday they started falling off! I was totally blown away as gel extensions are usually bomb proof and require power tools to remove- I was also really bummed out because I was already up in Vermont and it was too far to come for a fix. I tried to have them fixed up there but was told I would just have to glue them myself. By the time my wedding day rolled around all the nails had fallen off my left hand! I called the studio several times and didn't hear back about what to do- after the wedding I called a few times and left a message with no response. I'm hoping they get this message so they know something is off with the extension glue! Brides beware read more

Sirlene treated me above and beyond with my first ever wax! Made the process extremely comfortable and explained everything beforehand! Appreciated the experience read more

I had an amazing experience here ! Carolina is amazing and made me feel like a million bucks. My nails look amazing read more

MiniLuxe Back Bay - Beauties - Nail Salons Near Me - Boston, Massachusetts

I've been going to MiniLuxe Back Bay consistently for about 6 months. This location totally lives up to their clean credo (seriously no funky smells here), staff is friendly and booking appointments online is a total breeze! I've never had a bad mani or pedi by any of their technicians but Carolina is the real stand out! I was hesitant to write this review because it's hard enough as it is to get an appointment with her. They also recently added a loyalty program which gets you points for every visits eventually resulting in free services. TL;DR: Carolina is a nail rockstar and MiniLuxe Back Bay is great! read more

I've heard and seen mixed reviews about MiniLuxe but with the pandemic going on they were the one place I walked into that were taking serious measures for people's health and safety. As soon as you walk in they take your temperature and offer your hand sanitizer. All the staff had gloves, face mask and face shields on. Stations were sanitized regularly before and after every client. I only got a pedicure done which was much needed after six months. Not sure how the polish will turn out or how long but for now I 100% recommend coming here. This location is also a hidden gem not many people not about the second location on Newbury St. It's located in the less populated section of the street which I like. read more

Gave MiniLuxe another try and have been pleasantly surprised! Brows and pedicures at this location have been consistently good.

Carolina was awesome. She was quick, professional, sweet, and did a fantastic job on my deluxe manicure. The nails look great today, they dried super fast, and I'll recommend Carolina to others. read more

MiniLuxe Back Bay - Nail Salons Near Me - Boston, Massachusetts

Came in for manicure/pedicure and wax. Initially thought the wax was good until I left and noticed that my skin was peeling off. The wax was not hot and it did not hurt which is why I didn't notice while I was there. I've gotten waxed many times with different brand and types of wax and NEVER had this problem before. In addition, my gel manicure/pedicure appointment was messed up bc of a glitch on their online system and they expected me to wait 2 hours before getting a manicure/pedicure and wouldn't accommodate sooner. read more

MiniLuxe Back Bay - Burn from wax - Nail Salons Near Me - Boston, Massachusetts

I decided to give this location a second try because I was in a time crunch and I was already down the street at DryBar. The first time I came to visit, I wasn't impressed by manicure but I figured it was first month jitters. Plus the manicure was complementary, so no need to complain. This most recent visit, I decided on a performance manicure/signature pedicure. Within half a day, my nail polish already began flaking/chipping. Receiving complimentary tea isn't worth the high premium for getting your nails done. Needless to say, I won't be coming across the street anymore to get my nails done. PS: the only reason why I decided to rate a 2 is because it is very sanitary here. read more

i have always been very happy with my mani&pedi. Melanie P does an excellent job. Great attention to detail, very professional, and fun.

I visited this MiniLuxe location this morning for their opening weekend, and it was a lovely experience. Their standards and cleanliness were on par with other MiniLuxe locations, so it is nice to know no matter which one you visit, they still have such a high standard. I prefer this location now compared to their other Newbury Street location; the space seemed a lot more open and the women working at 31 Newbury Street were a lot nicer. A signature manicure is $20 (free during their opening weekend!) but I decided to get the Dazzle Dry manicure (normally $30 but only $10 because of the opening weekend special). It dries completely in five minutes and lasts as long as gel. I got the Dazzle Dry polish the manicure prior to the one I have now, and it lasted for two and a half weeks! I would definitely recommend it, worth the price for sure. Everyone working here - the manager, receptionist and my nail technician - were so friendly and stylish, too! I will definitely be back. read more

Typically I love miniluxe, I tend to go out of my way to go to the Newbury St. location because they do such a great job! So when I wanted healthy gel extensions for my birthday, I thought this would be my go to spot! However, after paying $100 for this manicure just one week ago (9/11/23), one nail has already come off and another was very close to falling off just 4 days later (9/15/23). I had to take extra time to go and have it fixed at a different miniluxe location and then just 3 days later (9/18/23), another different nail has also come off. While there is no fee for an extension repair, it is very annoying to make more nail appointments to fix a manicure that is supposedly going to last between 2-3 weeks if not longer. Additionally, you should tip the nail technician for taking the time to fix it, so this manicure is costing more than $100 and lots of lost time. I would have been better off getting a regular manicure no gel, because at least I'd get 4 days of clean manicured nails and not have wasted so much of my time. read more

I had a great experience here. The environment is very clean, which I completely appreciate. The fumes weren't terrible so their ventilation system better than many of the little nail places in Boston. Went on a Sunday morning and had a really good manicure. Purchased the upgraded polish and still 10 days later it looks super fresh. Will definitely return. read more