Professional and helped me make my first business cards fast!…read more They sent me a couple rough drafts to choose from plus I had to confirm which final one I wanted with pro tips from employees, easy & made it seem more like a collaborative project which I appreciated

I was in town for a convention last weekend and had the worst customer service encounter I've ever…read moreexperienced. To preface this, I just want to say that I have used other Minuteman Press locations with no problem. I specifically sought out this location because I did not want to go to a Fedex because I've had such a good experience with MP in the past. Well, there's a first time for everything. My friend and I showed up around 9:30 AM on Friday to get a couple of illustrations printed for a comic book convention. The man helping us at the front desk was exceedingly rude to us - which I would have understood if we came in late at the day, but we were there early specifically to get things done fast and be out of everyone's hair. He was grumpy and despite us saying that we needed to be at the convention soon, did not offer any sort of an apology as he kept leaving us to take care of other orders. It's not the lateness that bothered me, but rather his demeanor. It was like he didn't want our business and just wanted us to leave. After finally getting all of our files he said they would be done in about an hour and that he would email us when they were ready to pick up. We did not get a call until past 2 PM. When I called him back, he asked if I had checked my email quote. I told him I never received an email but he insisted that he sent it to me and I needed to tell him yes or no so he can go ahead with the order. Remember - he told us initially that everything would be finished and ready to pick up in an hour. 4 hours later, and he still hadn't gotten around to printing our relatively small order. I told him to go ahead and print it and he guaranteed that we could come pick it up by the end of the day and that he would email us. I did not receive a call nor an email that day. This particular location is also closed on Saturdays and Sundays so that meant that I had no way of picking up my order at all considering I was only in town for the weekend and wouldn't be around Monday. We ended up going to the Fedex located in the convention center instead. The staff there were welcoming and helpful and did not outright lie to us about when our printing would be finished. I do a fair amount of conventions around the country, and if I'm ever back in the area - I will never be using this location again. I would advise other artists to do the same.

This company only gets one star because I couldn't do zero…read more I called Alphagraphics on a Friday morning and spoke to a Chris Kelsey. I asked about turn around time for offset printing 1000-2000 12-page catalogs. He told me they would need a couple of days and that before the job could be started I would need a quote. I sent him a request for quote with all of the details seconds after ending the call. The following Tuesday morning I finally received an e-mail quote from Chris. Then I brought my completed PDF's in later that day. I was surprised that the quote was triple the cost of their competition, and that he had added tax to the quote despite my inclusion of our resale certificate with the original e-mail. When I brought my PDF's in I asked about the pricing and a different person, Aaron, said that Chris had quoted for digital printing. I guess Chris didn't listen during the phone call, or read the e-mail before providing a quote because both were requests for offset printing. Then Aaron told me that digital printing was better anyway because they would do a physical proof of the exact booklet. Aaron told me that I would need to talk to Chris about all of this and that the person who provides the quote is who you work with for the whole job. Aaron said he would let Chris know everything we talked about. I left my PDF's and called Chris in the morning. Chris had no idea who I was, or where my PDF's were. We got straightened out and he said he would have a proof ready shortly. The next day, now Thursday, I receive an e-mail with a PDF proof that I am instructed to approve ASAP. I ask about the physical proof Aaron promised and Chris says we don't have time for that, because of my deadline. That he could only do flat sheets, maybe. Later that day Chris calls so I can come in and approve flat sheets. I do. My catalogs are ready to pick up on Friday afternoon. The box is sealed. There is another woman there complaining about the business cards they've made for her. The ink is literally rubbing off from the gentle friction of the cards being together in the same box. They tell her they will have a hard time fixing it because of her deadline. I take a look at the catalogs over the weekend. All of the thinner inside pages have doubled text in a gradient improving from left to right. The text at the left side of the page had a double of about 1/16th of an inch and there's no issue on the right side of the page. This problem was not on the digital PDF proof I approved. After 15 years of hiring print shops I can see that this is likely a paper feed issue. I took the catalogs back to Alphagraphics and asked about the issue. Chris found the person who worked on the print part of the job. She asks what dpi, I say 500. She says this is a Photoshop PDF issue and that without having made the entire document herself she has no way to say that this wasn't this way in the PDF file. This was not on the PDF proof Alphagraphics provided. I asked her to explain how Photoshop would make a gradient of bad quality from left to right. She said she didn't know because she hadn't made the file and it was obviously a mistake in the file. She said that we hadn't hired Alphagraphics to do the graphic design for this project so they couldn't guarantee the print quality, that it could only have been a problem with the original file. I ask her again to carefully explain how Photoshop could make a file which results in a gradient of bad quality from left to right. She says again that it is possible, and that the only way to ensure it doesn't happen is to have Alphagraphics make the files. I said "I think you are full of shit." Chris said "We're not going to fix any of our mistakes if you're going to have that attitude." And I said "That's not a problem because I know exactly how to complain." Chris then clenched his jaw, turned red, leaned across the counter, stared into my eyes and said "I have some suggestions for what could happen to you if you do." I left. Bad service, lies, insane prices, horrible print quality, and then a threat to keep you from complaining. Maybe Chris eventually realized it wasn't okay to threaten clients, or someone in the office saw it happen and intervened, because later I received an e-mail from Chris that said: "I'm sorry that you are unhappy with your guides. I am still trying to figure out what happened and if we did anything wrong, we will re-print them at no cost to you. I'll get back to you by tomorrow. In the meantime; perhaps so could send us the native files." Too little, too late, please do not threaten clients and then expect them to cooperate with you. I wouldn't go back to Alphagraphics if someone paid me to. You don't have to guess how bad the print quality was because I've added an image to show you.

Yes print media is not dead. These guys do a great job. Always on time, always good quality. Can…read moredo low to high volumes. Pricing competitive. Excellent customer service (Jill). This area can be a bitch to park in but they do have a couple spaces in the building. Just watch out for the parking rent-a-cop who well get into your shit hard for not parking in the Alpha spots.

The team over at The Color Group is one of the best in the Pacific Northwest. Their quality,…read moreselection and service is the best. I've been using them to print my gallery imagine years and I've have nothing but good things to say about them.

I had a small job - 2 Prints for a frame with some mild photoshop work. I was a bit worried that…read morethey would turn me down or it would be so expensive that I would walk away. The work they not only went above and beyond my expectations; their customer services made me feel like I was amongst friends. I don't feel you'll be disappointed with your choice here.

Was in Seattle for a conference and realized last minute I needed banners and prints. Found…read morePrinting Plus and they were great! Quality was solid, they got it done way faster than I expected, and the cost was more than fair. Would definitely use them again when there

Very kind man helped me! Their minimum requirement is $25 but he helped nonetheless, because I am…read morenew in the area and couldn't figure out where to go to make copies.

They are the best!!!! Local family business, Ben and George, are extremely efficient, reliable,…read moreoffer very affordable prices, do a great job with printing, but most importantly are so kind, client oriented, and aim to please. You will leave a happy client, guaranteed. Come here for your printing needs! Our business has used them for over 10 years.

Every year, our firm sends out holiday cards to clients. Rather than pick and choose from the…read moreplethora of expensive, generic corporate (lame) holiday cards available, my boss is privy on sending out custom designed cards bearing our brand. For the past couple years, I have been tasked with designing them in-house. Originally the plan was to print them in-house, but with a job of this magnitude and a looming deadline, I had to outsource the printing. So with a CD-R containing the .EPS files, I sought the services of George at Swifty Printing. I needed 1200 full color front and back cards, printed, trimmed and folded in half. George was accommodating in the fact that we would be supplying our own paper which was purchased at Paper Zone beforehand. Gave me a quote which was well under budget and told me to come back tomorrow for a press check. Awesome! Press check was perfect, the color was spot-on and looked amazing considering they came off a digital press. A couple of days later I came back to pick up the job: 1200 cards printed, trimmed, folded, shrink wrapped and bundled in one box. Stuffing them into envelopes on the other hand still needs to be done in house however. Thank God for interns! My dealings with George and Swifty Printing couldn't have been any better. George is a real stand-up guy and looks out for all his customers, big and small. If you need a print job, take it to George!

Great service! Helpful, well-priced, and knowledgeable. I highly recommend patronizing this local…read moreshop instead of going to a big name store.

I HIGHLY recommend Print Fusion for your printing needs. I called them to get an academic poster…read moreprinted and they were flexible and efficient in all aspects of the process. They expedited the printing process to make the pick-up time more convenient for me, and when I picked it up, everything went smoothly and quickly. The price I was quoted on the phone was a few dollars less than what they told me when I came in, and they honored the original quoted price without an issue. Thank you!

These folks just did a batch of t-shirts for me for a party. Amazing service! I'd used Customink…read morebefore but found the "do it yourself" part really hard when trying to pick the actual t-shirt product. These folks were helpful and suggested an alternative to my original choice since I'd also mentioned my my criteria - super soft in both fabric and hue, at an affordable price. Highly recommend!

Great communication and efficient printing. Quality is excellent…read more They forgot to shrink wrap the order, but I would use them again.

DOUG is the man! We've worked with ABC imaging for a few years now and we've been needing their…read moreservices much more recently and we cannot thank them enough for their accuracy, attention to detail and efficient timing. We aren't set up to make print ready files so Doug has been assisting us with that and providing timely feedback and corrections that are unmatched to any other printer we've ever worked with. 5 stars all around!

I put in an order for museum quality event decals for a show and the printer did an outstanding…read morejob. They even offered to fix the first design that wasn't printed as expected. My show turned out great and I highly recommend using them. The price was also very reasonable.