When I first had my initial Office Experience and Appointment on May 5, 2026 Audiologist Dr. Holly…read moreNguyen explained in detail everything from my Audiology Exam to when I would receive my Hearing Aids. Dr. Holly Nguyen is an exceptional Audiologist who really cares about her Patients. Dr. Holly Nguyen was very informative and contacted me right away to for a Follow-up Appointment to get fitted and show me how to Properly Wear, Charge and Clean my Hearing Aids. Dr. Holly Nguyen also took the Extra Time to Download the Hearing Aid Application on my Android Phone which really helped me Navigate my Hearing Aids much easier. I will definitely inform all my Family and Friends about the exceptional service I received.

Holly is a delight to work with, but what I didn't know is that she cleans ears by curette only…read more Had I know that she didn't offer irrigation or some additional type of cleaning, I would not have wasted my time. She works alone without ancillary staff.

It was time to get Moms hearing aids checked and I was so happy to learn that they have an office…read moreby me. I had been taking Mom to the Henderson location for many years. Location is somewhat of a challenge to find but with a little driving around, we found it. We were greeted warmly by the receptionist at the front desk. Melissa took us straight back for Moms appointment. Melissa checked the hearing aid batteries and cleaned them for us. While we were there, she asked if I would like to have a hearing test. I decided to go ahead and do it. The test is conducted by placing you in a square cube. They insert two plugs into each ear which delivers the sounds to the ears. We started with the right ear then moved to the left. The test was completed in just a few minutes. Melissa told me I am still hearing well which made me happy. I have been to so many rock concerts in my life with no earplugs so I know my time is coming for hearing aids, just not today. I would recommend if you live in the area and are seeking professional hearing testing or purchasing hearing aids. They have some of the best ones on the market. Everyone here is very kind and professional and Mom enjoys coming here every three months for check ups.

When you are choosing an audiologist or a hearing aid facility there is truly no other place you…read moreshould be going except here at Hearing Associates of LV-Summerlin office!!! From their eager to help, kind and knowledgeable staff, to the cleanliness of their office and the quickness in which they help solve your problem and get you out the door. It's not often you find an office where the doctors/directors are amazing and so is the front office staff!!! However again, they have all this covered. Nancy helped me in a jam and made me feel so welcome at their facility. And I will refer everyone I know! I'm forever grateful!

Staff Is very friendly. Clean facility and equipment. Appointment was on time, and I booked the day…read morebefore I went in. Would recommend to anyone!

Had an annoying blockage in my ear a while back and found them on Yelp and made an appointment…read morebecause it was nearby. Although they're typically a hearing test and hearing aid place, the doctor was able to look inside my ears and clear the blockage. There was even a follow-up appointment a week or two afterwards to doublecheck my ears again. Their prices are really reasonable and after my two appointments I was only charged a total cash price of $60-$70. Highly recommend them and will be back to have my ears checked every few years so they don't get plugged up again!

A couple months before I went on a trip to Seattle, I realized that my hearing was extremely bad…read more The audio in my car was at half and to me that was "quiet". Turns out I had an extreme case of "oh my goodness your ears are so plugged up that we're going to be spending the next ninety minutes digging you out". Turns out I have a weird shaped ear canal that naturally clogs too much and was basically bordering on a medical emergency. They got me in last minute, too, which I really appreciated. Anyway the person who dug it out did a great job. She was very patient, very nice, and careful and diligent. I forgot her name, but you'll probably see her when you visit. I left with my hearing not just restored, but to the point where I was hearing my voice when I talked. The volume in my car was at 1/8 and it was loud. I finally stopped struggling with my hearing. Thank you so much for fixing my ears!

I paid $5000.00 Through her care credit and plus she was paid $5000.00 from my insurance company…read moreand it's impossible for working people to get an appointment and the receptionist is so rude!!! I've never been able to get used to my hearing aids and I constantly keep trying hoping it'll get better. Getting a appointment is mission impossible when you call they never answer paid money we don't have and it's so frustrating with times financially being so hard these people don't even care So disappointing

Doc was ok but Marnie who answers calls is rude, ignores, and doesn't want to work precisely…read more This doctor had stopped taking my mom's insurance. We asked for my mom's previous hearing test to give to a new provider. Marnie said she can't give it to us and my mom needs a new test at a new provider. I called a new provider and they said by law we have the right to my mom's records and test results. I called Marnie and asked for test results emailed to me. I said my email slowly & clearly explaining every letter and Marnie didn't even repeat back to confirm because she wanted to avoid working precisely and doesn't care for mistakes. Marnie said I'll have it in a few minutes. I called back and left a few voicemails over the next hour and a half which as I expected, she ignored. I called from a different phone number and turns out she answered in a minute and then repeated the email and she added a digit that I did not say so she said my mom's record to a different wrong email. This is unacceptable and people's records should be handled cautiously and I said that. She didn't say sorry or care, just tried to immediately hang up. That's the service you'll get if you have to deal with Marnie. I hope they record calls so they can see how she treats people. Only half nice when she wants to say she can't do something like sending results that she by law has to instead of taking 2 minutes to send a test result. Find a different place.

I have had a hearing loss problem my entire life. I tried other brands and it was discovered that I…read morehave a severe allergy to ALL PLASTICS. Thus when I tried wearing other brands of hearing aids I broke out in welts. The other reason I love my lyrics is that when people see you wearing hearing aids they tend to talk slowly or loudly. Plus have to have that yucky goop injected into your ear to make the mold for the other hearing aids is unpleasant feeling too. Then you always have the battery issues. With l Lyrics you don't. They are inserted by an audiologist and you wear them 24/7 when they stop working your audiologist replaces them with a new set and you are once again able to go on about your day. The greatest benefit is that they are not visible

Dr. Andrea T. Is amazing. I have been treated with nothing but respect. The staff @ the Tenaya…read moreWay site knows how to treat clients, solve the symptoms and my medical coverage met all my needs. I can finally hear clearly again and I wğouldn't recommend any other Audiology group other than Desert Valley. Great customer service. Reminds me of how Vegas used to be.

Dr. Emily Romberger is an amazing doctor of audiology. Very knowledgeable and a pleasure to speak…read morewith. I have a 14 year old who wears hearing aides and we were patients of Anderson Audiology prior to switching. They have stopped taking children. But we have found Dr Emily and are very happy with her services . The staff is also fantastic! Highly recommend!

Dr. William Fox is the best. He is knowledgeable,understanding,caring, afforable to help my…read moreelderly mom. She has not beable to hear in over 10 years till we met him. We recommend everyone to cone here. THANK GOD FOR DR. FOX!!!

The short version: I went in three weeks ago for a hearing…read moretest, intending to order hearing aids. No one has contacted me since then, despite leaving multiple messages. Guess they don't want my business, so I'm taking it elsewhere. Longer version: Found this place through my insurance coverage, was able to schedule a hearing test within two weeks, went in and got it done without any issues. The tech was polite and professional but their insurance person was gone for the day, so I was told they'd contact me after the weekend. I waited a full week, then called and left a message. I called again the next week, and spoke to someone who was not friendly and did not seem at all concerned about the situation, who said the portal to look up my insurance was down and someone would call me the next day. Four days later, I went in and asked for a copy of my test results to take them somewhere that actually wants to sell me hearing aids to address the issue I came in for! When I went to get my copy, all the staff in the front office were shooting one another looks while I was waiting for my printout, which was awkward. I have still have never received any contact whatsoever to follow up after doing my hearing test.

Dr. Lee gives excellent service and quality hearing tests. She is very personable and caring. She…read moretakes the time to ask many pertinent questions to ensure that she is giving you an excellent evaluation of your hearing loss. We have been working with her for 2 years now and she continues to check with us to see if we are still enjoying the versatility of our hearing aids.

Phenomenal experience. My dad has been in denial forever. At 88, he finally decided to get his…read morehearing checked. Dr Lee came to his home, set up, checked, and yup, needs hearing aid. She went over everything very thoroughly and was extremely professional. Having her come to the home helped him from procrastinating to get this test done. I'm extremely thankful!! He's very excited to hear again!!

I bought my hearing aids at the N Decatur Blvd, location. They have been great! I had a few…read moreproblems and they took care of them no problem. Very knowledgeable! I have also been help by the other locations in town, same great service! I was recently in Chicago having a problem. They fixed it in 10 minutes, again quick friendly service. Where else can you get that kind of nationwide included service? I am very glad I went to Costco to buy and service my hearing aids!

David is the best guy in the world when it comes to hearing at Costcoz he is so attentive and…read moreunderstanding and takes the time to go through all the tests with you without a rush he is the main man for Costco I think they should give them of raise right away thank you David Mike stitzinger

What do you get when you combine a Family guy with an old fashioned Doctors Office?…read more A healthcare professional with old school ethics and modern day values. A guy who always ask, Can you hear ne how?. How does this fit? And if times are tougher than he is. He will smile and simply say. Pay me later.

I would just like to Tom for helping me with my hearing aids. He gave me a pair of brand new…read morehearing aids to use while he sent mine out to get fixed. This was my first time there and I felt like and old friend.I recommend RAINFORD Hearing Aid Service to all that have a hearing disability. Thanks again Chuck