STAY AWAYYYY!!!! This company is HORRIBLE... They disconnect the phone on you for holding them…read moreaccountable for dishonesty. I have the rep my counties address in which he was reluctant to take.. so I asked him to repeat it back to me and he couldn't and said that I was being disrespectful. He made accusations to take the blame off of him. They sent my title to the wrong county hours away and isn't willing to assist. The csr couldn't give me the email address to their title department to so that I can email them the correct information regarding where my title should be sent to. One rep says a supervisor isn't available they will need to call you back in 72 hours and he disconnected the call. I spoke to another rep Angy, she took went through the entire motion as if she was writing down the correct address for the county in which my title should be sent to. When I asked her to repeat it back to me, she could not. This company is by far the worse. Evil workers for sure. She says her supervisor is Paula im still waiting for Paula to give me a call back.... If I can choose zero stars I would

Everything! Been trying to get my title after paying loan in full five years ago…read more They've changed names often...

I purchased a fair condition high mileage American SUV from this dealership over two years ago on a…read morebuy-here-pay-here loan process. The loan was ten months long at $300 a month payments, split biweekly as were my pay periods. I had the lovely gift of family and my own dually noted financial efforts to help obtain the vehicle, maintain it, and make it to the finish line paying it off. After myself making exactly ten months of payments my loan was paid off as agreed. A title was mailed to me VERY promptly thereafter. I had one encounter during my loan where I was unable to pay. Not only did the dealership lend a deferral for 14 days and when I doubled up on my payment the next pay to square up they made sure I would not be strapped first before taking the money. YES, during my loan my vehicle broke down several times and it did take a couple tries before we could pinpoint some electrical issues with the vehicle (which have since been resolved) and it was annoying... but the vehicle is still running 248,000 miles later... I bought it with 200K hence the high-mileage intro earlier. Customer 1 Auto also offers a mechanic bay with newly staffed mechanics that know their stuff... This is the first vehicle I could say I actually had last long enough to have renewed the registration on, as an owner, twice. There are a lot of swindler car dealers looking to make a good deal fast to get their commission up, and then there's Customer 1 Auto. This is a local family ran business that's been there for many years with the same management. They have good intent to have good vehicles and good people working to make money selling cars and help people get into them. Best thing is to get your carfax so you know what you are getting, do your research and don't overspend. If they take the car back because you can't pay that's not their fault. MANY times people will say "this dirtb@g car dealership is a rip off" AND/OR "that car sucked anyway" but then they forgot to say how great the car was while they were driving it and not paying though.... Do your research online, pick your car, call for info, and see what they got to offer you.

Great place to buy a used vehicle. No high pressure salesmen. Clean vehicles and honest sales…read moredepartment. They listen to you about what your looking for. No hidden fees with a bottom line of "out the door price". Just a great experience from start to finish. THANK YOU Kevin, John and Mike for putting me in my " new " car.

We drove 2.5 hours to buy a vehicle. Test drive went great. Loved our sales guy. He gave off a…read moresweet grandpa vibe. Then the sales manager decides to take over, a younger guy named Kevin. He was trainrailing me. Cutting me off every time I spoke and mansplaining before I could even get out what I researched. I said that if we couldn't come to a trade agreement I would need him to come down on the price of his car. He raised his voice at me and informed me there was absolutely no way he would ever lower the price. I left crying from being belittled and screamed at.

Hands down best location for any vehicle but especially for commercial trucks. If you want a…read morecommercial trucks contact my guy Justin Donovan.

Drove down from upstate New York to check out a couple big trucks to haul an RV 5th wheel. What a…read morepleasant experience! Had lengthy discussions with both the manager, Shawn Hiller and sales person, Lisa Brabson. They were both extremely knowledgeable and friendly with endless patience for our many questions. Looking forward to continuing the discussion of possibilities.

They took the time to explain the pitfalls in trucking and made sure I didn't finance my truck past…read morethe lifeline of the motor. They even ran a background check on the truck.

Crooks. Not a single person there knows what your interest rate is. We bought a 39k truck, put 11…read moredown and make payments of 1886 a month. We have paid on truck for 10 months and still owe 29,996 as of today...you do the math. We both have good credit and should have gone another route, but they were quick to get us financed...I'm assuming because the truck was priced right, and good credit is why they did not gather a lot of extra paperwork from us. looking into refinancing or getting a private lender involved to get off under them as we speak. DO NOT GO THIS ROUTE!!

This isn't just for the bank because you actually can't call into the bank. However, this is for…read moretheir customer service. The only people that you can contact on the phone. They get you in acting like you're going to get a low interest rate on your car loans, they tell you interest rates from like 3.5% of 17% however they can't even tell you what criteria needs to be for what bracket of interest rates. I've never taken out a loan where they couldn't tell me what criteria you to meet to see if you even wanna do business with them. Technically you could have perfect credit and you can meet all the criteria and still get 17 percent interest rate if that's what they want to give you. It is a scam. Stay away from them. They lure you in on false pretense and then can't answer any questions which as a financial Institute they should be able to answer all questions. A car salesman could answer more questions about finance than their own financial institution can answer. They lost my business on that. Could've made a lot of money off my loan, I've been with the banks and their credit cards for over 15 years, I have a personal relationship with finance as well. So this leads me to believe that they have under trained staff. Ignorance is no excuse. For anyone who's reading this, in case you are unaware, as many people are, when they run your credit if you decide to not take out a loan with them, it will drop your credit by 20+ points. If you don't take the loan, it looks like you've got denied. Therefore them not being able to answer your questions properly could result in you dropping into a credit score bracket that you won't be able to get lower interest rates because they suckered you in. If you want to Bank with them, they aren't so bad they have benefits other banks don't have. But it comes the cost because there's only one location in the entire state of New Jersey.

I have been banking with Navy Federal Credit Union for 20 years and this branch has always given me…read morea top tier experience. The branch itself is clean, well organized and clearly marked for the service you are looking for that day. You are always greeted by a friendly rep at the door to ensure you're heading to the right place or getting an appointment if you aren't sure. From mortgages to car loans or other banking needs, the advisors are always incredibly patient and knowledgeable. They understand your needs, provide advice or feedback, show you the numbers and potential alternatives, and then set you up for an easy checkout experience. I could not more highly recommend NFCU and this Cherry Hill branch!

do NOT do NOTTT go here i wanted to complain how they charged me 100% interest when I was young and…read moredumb but I saw another review they did 240% interest these people take advantage of you in your time of need I tried to settle and pay 3k in full instead they took the car and I had to pay 3800k to get it out plus tow fees and they will not take a card... I am in Baltimore MD my car was 10 mins away I had to drive to deleware to pay in cash.. i wanted to take them to court. the loan was $1500. If you need a loan go to Lendmark. By the way I ended up getting the car out and selling it for 5k, worked out for me. But still this place needs to be sued and closed.

If I could take these stars and shove them up the a$$es of the people doing business here, I would…read more WORST EXPERIENCE OF MY LIFE! I took out a loan in December 2019 and paid my payments on time. My plan was to pay the loan off with my tax refund, however, as we all know COVID happened and defrayed those plans. I was unable to make payments during the initial lockdown because I was employed by a small business who had to close permanently and I was ineligible for UC and have yet to receive a stimulus payment. I attempted to work something out with AEL and was told by James that I'd need to pay DOUBLE the original loan amount to keep my car. While still in lockdown, a rollback came and towed my car away. I involved the Attorney General because repossessions were not to occur during the pandemic. I was able to get some assistance through the State's office and paid the loan off to reclaim my vehicle. (If you find yourself having issues with this company, I HIGHLY encourage you to contact your state's Office of the Attorney General and file a complaint). Since taking back possession of my car and pay the loan off, I have yet to receive the title. I'm in the process of trying to sell the vehicle and was informed by PennDot that the title is still in Auto Equity's name. Auto Equity has lost the title and refuses to request a duplicate from their DOT. I spoke to a man claiming to be a supervisor in the "Asset Recovery" department this week who was rude and insensitive. I now have a vehicle that isn't my legal possession so I can't sell it and I can't even update my registration to drive it. DO NOT DO BUSINESS HERE!! TRUST ME, YOU AREN'T THAT DESPERATE!!